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Sold a car on eBay, need advice

£0.00 @ eBay
Hi, I've sold my car on eBay for £200 as spare or repairs. it was sold few days ago and the seller and I have been communicating through ebay that he will send recovery to pick up the car on Tuesday. … Read More
Mikeygolfgt Avatar
7m, 2w agoPosted 7 months, 2 weeks ago
Hi, I've sold my car on eBay for £200 as spare or repairs. it was sold few days ago and the seller and I have been communicating through ebay that he will send recovery to pick up the car on Tuesday.

He's already paid me via PayPal.
I've got his address which is in Hampshire and I'm in Birmingham.
He wants me to give the whole V5 to the recovery Guy and he wants me to send of the blue part of the V5 which I believe is the Export of a motor vehicle.

just wanted to ask if this seems right or is there a skyway that the buyer can take his £200 back and leave me without a car or scam me in anyway?

cheers
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Mikeygolfgt Avatar
7m, 2w agoPosted 7 months, 2 weeks ago
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(32) Jump to unreadPost an answer
Responses/page:
#1
probably just do what you would do to sell the car normally so u are no longer the keeper.. also get pictures of the guy towing it away and signed for with delivery address. if the two don't match find out why... I'm sure it will be fine but if the guy wants to do anything with the car that's his problem cover yourself fully..
#2
Ring dvla and explain situation to them they will advice you on what to do. When you sell a car you have to sign log book and the buyer does as well. ....
#3
It's the sellers responsiblity to send the V5 to the DVLA, only give the recovery guy the V5C.
#4
Seller has paid via Paypal he will get car collected then put in a not received claim with ebay/paypal and you will have no proof of him collecting it and lose out. Should always be cash on collection.

Edited By: tje1978 on Oct 08, 2016 18:34
#5
Dont rely on an email from paypal as some send scam emails, physically log onto your paypal account and check the money is there
#6
tje1978
Seller has paid via Paypal he will get car collected then put in a not received claim with ebay/paypal and you will have no proof of him collecting it and lose out. Should always be cash on collection.

THIS ^

Never accept PayPal for items which are collected. Refund him and ask for cash or payment by bank transfer, plus you wont get ripped for fee's that way.

EDIT: I don't know if eBay has changed, by PayPal now no longer cover collected items therefore a "item not received case" may not work. They can still however do a chargeback claiming its unauthorized.

Edited By: joshp on Oct 08, 2016 18:49
#7
do not let the car go without receiving payment in cash
#8
You're mad if you let them take it. They will just do paypal claim and no matter what photos you have you will lose the case.

Cash on collection only
#9
I would not hand over an entire V5C ( or older style V5 ) , read the back of the form or the DVLA website and you'll see for why .

Just checked and apparently you can now notify change of ownership online via the DVLA website - new one on me but might be worth checking up on if you're selling a car




Edited By: 1854 on Oct 08, 2016 19:16: updated info
#10
plenty have said already but please refund him and either cash or bank transfer, he will probably claim non delivery and PayPal will refund him.
#11
I agree,refund & opt for bank transfer.

It will cost the buyer a couple of hundred quid for the recovery truck too.



Edited By: deb8z on Oct 08, 2016 19:26
#12
Refund, Only accept cash on collection or bank tranfer.
#13
I don't know what's the deal here why everyone is trying to scare u off.
the PayPal buyer protection is not available for things personally collected
you can ring and told dvla u sold the car to xyz
u still need a receipt from tow truck guys that they have collected it
just to be extra careful call PayPal and ask your protection if u let them collect
#14
iibdii
I don't know what's the deal here why everyone is trying to scare u off.
the PayPal buyer protection is not available for things personally collected
you can ring and told dvla u sold the car to xyz
u still need a receipt from tow truck guys that they have collected it
just to be extra careful call PayPal and ask your protection if u let them collect

Because it's not worth the hassle is it,best to avoid Paypal and go for cash or BT.Also,why pay extra fees.
#15
iibdii
I don't know what's the deal here why everyone is trying to scare u off.
the PayPal buyer protection is not available for things personally collected
you can ring and told dvla u sold the car to xyz
u still need a receipt from tow truck guys that they have collected it
just to be extra careful call PayPal and ask your protection if u let them collect

Buyers still have protection when they've collected an item and they can claim item not received. The buyer will win because there's no tracking number. Ebay/Paypal don't know whether the item has been collected or posted. Just because the listing stated collection doesn't mean that's what has happened.

Cash on collection gives them no protection as that's sold as seen.

Paypal and collection is a very well known scam. A buyer saying they'll send someone else round to collect is usually a sign of a scam too. OP needs to refund and state cash on collection only otherwise they risk losing the car and money.

Edit: Looking at the buyer protection it doesn't cover vehicles.

https://www.paypal.com/ch/webapps/mpp/ua/buyerprotection-full?locale.x=en_CH

However, payment through Paypal still means fees. Plus you're hoping if anything does go wrong that Paypal do side with you, as the seller, in the event of a claim, which they should, but sometimes a buyer gets a refund when they shouldn't.

Not sure if they'd possibly be able to claim fraud, especially as they aren't personally collecting it, and would be able to do a credit card chargeback which would lead to issues. Usually proof of postage would protect you, but that obviously wouldn't apply in this situation as it's not being posted. You'd have emails but Paypal might want more.

The above that I wrote originally still applies to other items.

Edited By: GamingDevil on Oct 09, 2016 11:41: New information
#16
thank you guys much much appreciated, I'll take the advice on board and ring the buyer tomorrow morning to square things out.
PayPal have already processed their fee of £7.

thank you once again.
#17
I would agree 100% refund £200 paypal payment in full with a note to the buyer stating you will accept £200 cash on collection. If he doesn't agree or will not do this , you know for sure it was a scam.
You will also save over £7 in paypal fees I believe ;) Its the only way to be sure buddy.
#18
Mikeygolfgt
thank you guys much much appreciated, I'll take the advice on board and ring the buyer tomorrow morning to square things out.
PayPal have already processed their fee of £7.

thank you once again.

The fee will be reversed once you refund the original payment in full , don't just send the guy £200 from your account , locate the payment on your paypal account and select the 'issue refund' link. All fees will be refunded too so you will not be out of pocket on this.
#19
Mikeygolfgt
thank you guys much much appreciated, I'll take the advice on board and ring the buyer tomorrow morning to square things out.
PayPal have already processed their fee of £7.
thank you once again.
I'm sure you won't but just don't agree to anything other than cash, even if he comes across as totally genuine (he might be but not worth the risk)

even if it means you have to sell it to someone else, what ever reason he gives for paying via paypal just politely and firmly say no
#20
you need to refund and say cash only
#21
Il happily send you a cheque if I can pick it up mate :p:p(_;)
#22
Mikeygolfgt
thank you guys much much appreciated, I'll take the advice on board and ring the buyer tomorrow morning to square things out.
PayPal have already processed their fee of £7.
thank you once again.

Yes but once you refund via the original transaction you get that back.
banned#23
Asking for the V5 to be dealt with the way the guy is asking is normal for exports.

Personally I wouldnt take the paypal payment though. Cash only.
banned#24
YouDontWantToKnow
Asking for the V5 to be dealt with the way the guy is asking is normal for exports.
Personally I wouldnt take the paypal payment though. Cash only.

Oooo voted down but 100% correct. That is the normal procedure for vehicles to be exported.
#25
The only risk here is the payment via PayPal. Refund it in full and only accept cash on collection. You'll also save in PayPal fees. If the buyer does not agree you'll know it's a scam
#26
iibdii
I don't know what's the deal here why everyone is trying to scare u off.
the PayPal buyer protection is not available for things personally collected
you can ring and told dvla u sold the car to xyz
[i]u still need a receipt from tow truck guys that they have collected it[/i]
just to be extra careful call PayPal and ask your protection if u let them collect

That's not likely to happen.


Edited By: deb8z on Oct 09, 2016 09:05
#27
Paypal is PERFECTLY safe for a seller when selling a vehicle as there is no buyer protection. The buyer has no protection from Paypal neither is there any from Ebay.

https://www.paypal.com/uk/webapps/mpp/ua/useragreement-full?locale.x=en_GB#13 Section 13.4

13.4 Conditions for reimbursement

You may be reimbursed under PayPal Buyer Protection for a problem with a purchase only if all of the following requirements are met:

Your purchase is an eligible purchase.

Purchases of most goods and services are eligible (including travel tickets, intangible items such as rights of access to digital content and other licences), except for purchases of the following :
real estate (including, without limitation, residential property);
businesses (including, without limitation, any items or services forming part of a business or corporate acquisition);
vehicles (including, without limitation, motor vehicles, motorcycles, caravans, aircraft and boats);
custom made items (unless they are claimed to be Not Received);
goods and services prohibited by the PayPal Acceptable Use Policy;
industrial machinery used in manufacturing;
items equivalent to cash (including, without limitation, gift cards);
goods and services purchased using Zong, Website Payments Pro, Virtual Terminal or Personal Transaction payments; and
any wager (whether by way of backing or laying against any outcome or otherwise) and any other opportunity to benefit from a gambling activity.

http://pages.ebay.co.uk/help/policies/money-back-guarantee.html#whats


What's covered

Most transactions on eBay.co.uk are covered by the eBay Money Back Guarantee.

Covered
Purchases are covered by the eBay Money Back Guarantee when all of the following are true:
An item isn’t received or it isn’t as described in the listing.
A buyer reports that they didn’t receive an item or requests a return within the eBay Money Back Guarantee timelines.
The purchases were made on eBay.co.uk with PayPal via checkout or an eBay invoice.
The items were paid for in a single payment.
Not covered
Buyer’s remorse or any reason other than not receiving an item or receiving an item that isn't as described in the listing (see the seller’s returns policy for returns options);
Duplicate claims through other resolution methods;
Items sent to another address after original delivery; or
Vehicles, Real Estate, Business & Websites for Sale, Digital Content, Intangible Goods, Classified Ads, Services, and some Business Equipment categories.





Edited By: windym on Oct 09, 2016 14:55
#28
rooney10
Mikeygolfgt
thank you guys much much appreciated, I'll take the advice on board and ring the buyer tomorrow morning to square things out.
PayPal have already processed their fee of £7.

thank you once again.
The fee will be reversed once you refund the original payment in full , don't just send the guy £200 from your account , locate the payment on your paypal account and select the 'issue refund' link. All fees will be refunded too so you will not be out of pocket on this.

Not 100% true. When you refund you lose the 20p transaction fee. As I said above, there is no protection at all for vehicles, so the buyer cannot claim INR or SNAD.
#29
windym
rooney10
Mikeygolfgt
thank you guys much much appreciated, I'll take the advice on board and ring the buyer tomorrow morning to square things out.
PayPal have already processed their fee of £7.
thank you once again.
The fee will be reversed once you refund the original payment in full , don't just send the guy £200 from your account , locate the payment on your paypal account and select the 'issue refund' link. All fees will be refunded too so you will not be out of pocket on this.
Not 100% true. When you refund you lose the 20p transaction fee. As I said above, there is no protection at all for vehicles, so the buyer cannot claim INR or SNAD.
please stop suggesting that it's a good idea to accept PayPal payment for a car
#30
dataload
windym
rooney10
Mikeygolfgt
thank you guys much much appreciated, I'll take the advice on board and ring the buyer tomorrow morning to square things out.
PayPal have already processed their fee of £7.
thank you once again.
The fee will be reversed once you refund the original payment in full , don't just send the guy £200 from your account , locate the payment on your paypal account and select the 'issue refund' link. All fees will be refunded too so you will not be out of pocket on this.
Not 100% true. When you refund you lose the 20p transaction fee. As I said above, there is no protection at all for vehicles, so the buyer cannot claim INR or SNAD.
please stop suggesting that it's a good idea to accept PayPal payment for a car

Stop suggesting it? I did not suggest it, I said there is NO RISK. Did you bother to read the links? There is no protection for buyers when using Paypal or Ebay when selling vehicles.
#31
windym
dataload
windym
rooney10
Mikeygolfgt
thank you guys much much appreciated, I'll take the advice on board and ring the buyer tomorrow morning to square things out.
PayPal have already processed their fee of £7.
thank you once again.
The fee will be reversed once you refund the original payment in full , don't just send the guy £200 from your account , locate the payment on your paypal account and select the 'issue refund' link. All fees will be refunded too so you will not be out of pocket on this.
Not 100% true. When you refund you lose the 20p transaction fee. As I said above, there is no protection at all for vehicles, so the buyer cannot claim INR or SNAD.
please stop suggesting that it's a good idea to accept PayPal payment for a car
Stop suggesting it? I did not suggest it, I said there is NO RISK. Did you bother to read the links? There is no protection for buyers when using Paypal or Ebay when selling vehicles.

No risk (or shouldn't be) for SNAD or INR for a car, but what about a chargeback? If buyer claimed fraud to their card company it wouldn't matter that the buyer has no Paypal protection.
#32
windym
dataload
windym
rooney10
Mikeygolfgt
thank you guys much much appreciated, I'll take the advice on board and ring the buyer tomorrow morning to square things out.
PayPal have already processed their fee of £7.
thank you once again.
The fee will be reversed once you refund the original payment in full , don't just send the guy £200 from your account , locate the payment on your paypal account and select the 'issue refund' link. All fees will be refunded too so you will not be out of pocket on this.
Not 100% true. When you refund you lose the 20p transaction fee. As I said above, there is no protection at all for vehicles, so the buyer cannot claim INR or SNAD.
please stop suggesting that it's a good idea to accept PayPal payment for a car

Stop suggesting it? I did not suggest it, I said there is NO RISK. Did you bother to read the links? There is no protection for buyers when using Paypal or Ebay when selling vehicles.



as above, there is always the risk of unauthorised usage of account which renders all buyer protection meaningless anyway

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