Sold an item - Delivery to NI "Parcel Motel" - Should I Send? - HotUKDeals
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Sold an item - Delivery to NI "Parcel Motel" - Should I Send?

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So I sold an item worth £125 on Amazon. The buyer has listed the delivery address in Northern Ireland - and then looking into the specific address, it is "Parcel Motel" (Co Antrim). It is this c… Read More
Firefly1 Avatar
5m, 2w agoPosted 5 months, 2 weeks ago
So I sold an item worth £125 on Amazon.

The buyer has listed the delivery address in Northern Ireland - and then looking into the specific address, it is "Parcel Motel" (Co Antrim).

It is this company he is using: http://www.parcelmotel.com/

I'm slightly wary delivering an expensive item like this to what is not the address of the buyer. Are there any potential pitfalls or should I go ahead or definitely back out?

MyHermes will cover it for £9.45 with £125 cover. But that's of course only to the address I state. What happens if and when they say it is broken. They'll all say it was the other delivery company - and Amazon would refund the buyer - and I would be out of pocket with no company taking responsibility.
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Firefly1 Avatar
5m, 2w agoPosted 5 months, 2 weeks ago
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banned#1
Yes it is perfectly fine. Customers in Ireland use Parcel Motel when buying from the UK. A lot of UK companies wont deliver to Ireland, so the good is delivered to Parcel Motel in Belfast then redelivered to Ireland.
Also Parcel Motel allow you to pick up a good from a specified location, like a petrol station, where there are lockers and you need a code to pick up the good.
#2
Ur parcel will be signed at parcel motel so I don't see any problem. They are reliable and been here for long enough so dont worry.
#3
I sold a mobile phone to someone on eBay which used a storage unit as an address.

They paid, I sent it.

Had no trouble.
#4
With Amazon*, you need to show delivery with signature, so Hermes will not be sufficient. The address the buyer gives is the correct one as far as Amazon is concerned.

*in the event of an A-Zclaim.
#5
ceres
Provided the address the buyer has given you is their Paypal confirmed address, it's fine. I've sent parcels there.

Paypal? This is an Amazon sale.
#6
windym
With Amazon*, you need to show delivery with signature, so Hermes will not be sufficient. The address the buyer gives is the correct one as far as Amazon is concerned.
*in the event of an A-Zclaim.

I'm doing Hermes with signature (Required due to the level of cover at £125).

Consensus is that I won't have any problems - thanks guys!
#7
Ive sold something and it just has a name and phone no and the parcel motel address. Is this enough? i would have thought it needs a reference number.

Edited By: davidian84 on Nov 10, 2016 23:09
#8
teinem
Yes it is perfectly fine. Customers in Ireland use Parcel Motel when buying from the UK. A lot of UK companies wont deliver to Ireland, so the good is delivered to Parcel Motel in Belfast then redelivered to Ireland.
Also Parcel Motel allow you to pick up a good from a specified location, like a petrol station, where there are lockers and you need a code to pick up the good.

Yup as above. Can vouch for location of the premises also as I work just down the road abit from it also and a division of my firm used to own the warehouse behind it. Royal Mail HQ in N.Ireland is also just up the road abit from it.
#9
Firefly1
windym
With Amazon*, you need to show delivery with signature, so Hermes will not be sufficient. The address the buyer gives is the correct one as far as Amazon is concerned.
*in the event of an A-Zclaim.
I'm doing Hermes with signature (Required due to the level of cover at £125).
Consensus is that I won't have any problems - thanks guys!

The signature needs to be visible online if your buyer opens an A-Z claim. Hermes don't upload their signatures to view online. So just be aware that if you buyer opens a claim, you will lose it.

Most of the other carriers upload. UPS, Royal Mail special delivery and DPD are the ones I use for Amazon.
#10
windym
Firefly1
windym
With Amazon*, you need to show delivery with signature, so Hermes will not be sufficient. The address the buyer gives is the correct one as far as Amazon is concerned.
*in the event of an A-Zclaim.
I'm doing Hermes with signature (Required due to the level of cover at £125).
Consensus is that I won't have any problems - thanks guys!
The signature needs to be visible online if your buyer opens an A-Z claim. Hermes don't upload their signatures to view online. So just be aware that if you buyer opens a claim, you will lose it.
Most of the other carriers upload. UPS, Royal Mail special delivery and DPD are the ones I use for Amazon.

I only have to prove it was delivered to Parcel Motel. They will confirm to the customer that they are forwarding it to him - if they lose it, not my problem. If he wants to lie whether Parcel Motel received it, he'll get caught out eventually :)

MyHermes have confirmed they can forward the signature from ParcelMotel for me to view. I guess I can upload this as evidence in an A-Z claim.

The delivery address - ParcelMotel - may also send supporting evidence in the case of an A-Z claim that they did indeed receive the item, hopefully.

Oh well, fingers crossed nothing goes wrong.

Edited By: Firefly1 on Nov 11, 2016 17:47: .

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