Sports Direct returns policy in store purchases - HotUKDeals
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Sports Direct returns policy in store purchases

£0.00 @ Sports Direct
Does anybody know what Sports Direct policy for returns is for something you bought in store? Nothing wrong with the item, I just changed my mind. Tried Googling but all it did was turn up results abo…
dean_brfc Avatar
1m, 5d agoPosted 1 month, 5 days ago
Does anybody know what Sports Direct policy for returns is for something you bought in store? Nothing wrong with the item, I just changed my mind. Tried Googling but all it did was turn up results about returning online orders to store.
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dean_brfc Avatar
1m, 5d agoPosted 1 month, 5 days ago
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Best Answer
Voucher is all they do

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(16) Jump to unreadPost an answer
Responses/page:
#1
think it's exchange only
#2
Just take it to store n tell them she not good or something makes it not feasible for u to keep
If they don't call manager
If they still don't take names go
#3
Its exchange or credit note only 8)

Edited By: sali6454 on Jan 22, 2017 10:44: Edit
#4
There's no statutory right for a refund on items purchased in store if there's nothing wrong them and you've just changed your mind.
#5
Will probably get criticised for this but people this is Sports Direct! Let's just say there's some stichin coming undone or something that shouldn't be on a new item and I think you should be able to get refund. I had to do it with shoes that had stichin coming undone and was refunded

Edited By: jo888 on Jan 22, 2017 11:05: .
#6
It's a pain in the **** is what it is.

I bought a T-shirt from them once, got home to find the stitching had been done wrong, manufacturing fault. Went back next day with receipt, all tags intact, wanting a straight swap. Had to wait for an available manager to authorise the exchange. Never known anything like it. It was a like for like swap on a clear faulty item, and I had to wait somewhere around 8 mins for authorisation. I work in retail, this was seriously customer unfriendly.


Edited By: RebTheRebel on Jan 22, 2017 11:13
#7
I thought this might be the case!

Basically I got a pair of trainers. Asked for 9 and 10 to try on and literally waited about 20 minutes whilst the unhelpful staff got them from the stock room. They only brought 9s, which I tried on in a rush because I'd left my girl somewhere, and thought they were a bit tight but would do. Wasn't going to hang around 20 minutes for 10s! Turns out they are too tight now I've had a proper try at home.

I'd be happy with a store credit voucher. Might ask for that and see how it goes.
#8
They have the worst policy in the world, if it's faulty they have to legally refund, so make sure the item is faulty.
Play the game!
#9
Voucher is all they do
#10
iibdii
Just take it to store n tell them she not good or something makes it not feasible for u to keep
If they don't call manager
If they still don't take names go

She no good Mr Fawlty.

http://i.imgur.com/dTXk4ql.jpg
#11
Exchange
plus you have to wait in a mile long queue to get it :(
#12
well if it's wrong size swap it or they should give u a credit at least in have bought shoes for kids and when they don't fit u just take them back as it's a bit difficult getting correct size when kids keep growing and shops keep putting random sizes on shoes. just say they are the wrong size I don't see what the issue will be he terms maybe on ur receipt.
#13
Credit note
#14
iibdii
Just take it to store n tell them she not good or something makes it not feasible for u to keep
If they don't call manager
If they still don't take names go

Makes a lot of sense.
#15
Meant size lol
#16
They do exchanges only or refund on a gift card.. they dont give cash back

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