When im using spotify on my OnePlus3, most of the time it doesnt give me access to the shortcut controls (pause, skip etc) on the lock screen. Then it will randomly work when I use the app later. I have noticed that when it works, there is a spotify icon in my notification bar and when it doesnt, the icon is gone.
Its doing my head in as I have to go right into the app to change the song! Any help would be much appreciated!