Surcharge on item bought off Ebay for a dvd sent from Guernsey.
Bought a used dvd 2wks ago from a seller on Ebay for £3.45 the dvd was £1.70 and p&p was £1.75. I contacted the seller at the weekend to say it hadn't arrived and she said give it a few more days apparently there's been a change to custom and excess rules and there has been a backlog.
Well i got a card through the door today from Royal Mail saying they're holding the item awaiting payment from me for the amount of £8.55 (£8 handling fee and 55p excess duty). This is extortionate for a dvd that even brand new you could buy for around £8.
The seller did say she would pay any excess charge in the message she sent but feel that would be unfair on her.
If payment isn't made item will be returned to sender after 21days.
What would you do? Anybody else had a similar problem recently?