I dropped my 8 year old sons 7" tablet a few months back and it stopped working. Somehow a friend of my older son decided to try and fix it this weekend and it now works.
The problem is that my 8 year old had a design password on it which he has forgotten and we need to sign in via his google mail id. His sister knew his id as he had sent an email to her from it, but none of us knows the password he used.
We reset the password on the la[top but as the tablet is not connected to the internet (cannot switch on wifi until screen unlocked) it has not updated.
Any idea how we can get unlocked?
Thank you all