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bluebaloon Avatar
8y, 9m agoPosted 8 years, 9 months ago
I want to ask if anyone else has experienced a problem with ordering online the Lanson Black Label Champagne that was half price over the weekend. I place my order and was expecting delivery tomorrow only to recieve a message on my answerphone tonight to say that they haven't got the stock and so have cancelled my order. Im not a happy bunny as when I rung them up they will not honour the price when they get the stock, even though I was told they were let down by Lanson and didn't receive the stock. Are they able to advertise something when they don't have it in stock? It is still on the website and when you ring to ask if it is actually available they say yes until when pushed reply they don't actually know because they don't have a live system!! Id be interested to know if anyone else has had problems and are they able to do this?

Can anyone advise me of someone who can supply me with 12 bottles of a decent champagne for about £120.............
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bluebaloon Avatar
8y, 9m agoPosted 8 years, 9 months ago

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They have been doing this a lot recently especially to the better wines and champagnes, it is naughty really and they know it. The trouble is they only get so much to clear at that price, so it is not possible for them to go over it.

The only thing they can do then is cancel orders,they have been known to advise people to go to oddbins etc

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