Ordered an Alberta sofa from Tesco for my new flat. I waited all day to have it delivered today. When I told the delivery guys I live in an apartment on the first floor, they weren't very happy about it. The guys had some difficulties lifting the sofa up the stairs and were being quite rough, banging the sofa against the walls/ceiling/stair rails etc.
After it finally got to my flat and the courier guys left, I unwrapped the packaging only to discover that the layer of polyester fabric on the bottom of the sofa is torn with a big hole. Really upset about this, should I contact Tesco about this? Other than that the sofa is actually good quality and good value for money