Topcashback not tracking. Anyone else having problems? - HotUKDeals
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Topcashback not tracking. Anyone else having problems?

logie31 Avatar
2y, 4m agoPosted 2 years, 4 months ago
My last Three purchases haven't tracked.

I have submitted reports, checked test tracking etc.. never had a problem in the past, anyone else experiencing this ?
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logie31 Avatar
2y, 4m agoPosted 2 years, 4 months ago
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(9) Jump to unreadPost an answer
Responses/page:
#1
I have been waiting ages for Direct Line to confirm a £95 cashback. I think a small claims through the courts might be necessary.
#2
I had some not tracked purchases lately too, i waited for few weeks and just submitted missing claim, after few days they found them. Usually i had email straight away about transaction but i haven't received them.
I tried second night go on the website and its going really slow or not working so i don't know maybe the are having some problems.
[helper]#3
I gave up using them a while back as things either didnt track or got declined for no reason, got nowhere with claims...Quidco are better.
#4
My last three have all failed. I'm using the chrome browser on my tab 3 and chromebook.
#5
All of my GAME purchases haven't tracked. I've submitted a report for one and I'm waiting for an update on that. One a week ago from zavvi did track though. They're really slow with getting cash back though. My PS4 cashback from Tesco took months to get!
#6
i use a IE9 now just for cashback , if i use firefox for some reason they dont track
#7
Still waiting for some from before Xmas....long gone I think.
#8
never had a problem although I do it properly and only use IE solely for tcb / quidco. Use a proper browser for everything else (firefox)
#9
Yeah same my last 2 have not tracked. Submitted a claim, but they are taking their sweet time

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