Unauthorized payment chargeback in Paypal - HotUKDeals
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Unauthorized payment chargeback in Paypal

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Hi there Just after a bit of advice I sold a uvcode on eBay and the seller paid straight away and left positive feedback saying he was happy and the code worked. A month later I now have a Unautho… Read More
joerob1972 Avatar
8m, 3d agoPosted 8 months, 3 days ago
Hi there

Just after a bit of advice
I sold a uvcode on eBay and the seller paid straight away and left positive feedback saying he was happy and the code worked. A month later I now have a Unauthorized payment chargeback email from PayPal asking me to respond to.

What does this mean?.
Are they trying to get a refund even though they left positive feedback and have redeemed the code.

Can anyone help if it has happened to them

Thanks
Other Links From Paypal:
joerob1972 Avatar
8m, 3d agoPosted 8 months, 3 days ago
Options

All Responses

(22) Jump to unreadPost an answer
Responses/page:
#1
I don`t think codes are covered by seller protection on Ebay/Paypal.

Looks like a dishonest buyer, the only options would be report to Police :| or send a Letter Before Action if you have their name and address.
#2
Codes aren't covered, you've been scammed :(
#3
Yup scammed unfortunately, do you have their address? ;)
#4
Bloody eBay strikes again. Only good for buying off these days. I'll never sell on there again.
#5
westy125
Yup scammed unfortunately, do you have their address? ;)
Yes I have their address, do you think its worth emailing them first to ask what is going on.
Why leave me feedback when they are going to try and pull a fast one?


Edited By: joerob1972 on Aug 23, 2016 18:17
#6
how much was it sold?
#7
joerob1972
westy125
Yup scammed unfortunately, do you have their address? ;)
Yes I have their address, do you think its worth emailing them first to ask what is going on.
Why leave me feedback when they are going to try and pull a fast one?
Emailing them will get you nowhere they knew what they were doing from the start.
#8
joerob1972
westy125
Yup scammed unfortunately, do you have their address? ;)
Yes I have their address, do you think its worth emailing them first to ask what is going on.
Why leave me feedback when they are going to try and pull a fast one?
I doubt you'd get a reply from them unfortunately
#9
sham4all
how much was it sold?
It was only £3.99 but it's the principle
#10
Seems to be a lot of scammers on eBay these days unfortunately.
Used to use it a lot years back but now I'm very hesitant unless i have no other choice.
#11
Yes been scammed. The only way to sell them safely(ish) is to post them by recorded post.
banned#12
ring PayPal, take a photo of the feedback now before its removed!
good luck, that's all I can wish you
#13
joerob1972
westy125
Yup scammed unfortunately, do you have their address? ;)
Yes I have their address, do you think its worth emailing them first to ask what is going on.
Why leave me feedback when they are going to try and pull a fast one?



I work all over the country so I'm never to far from most locations, I would knock on their door with a parcel and ask for the person who bought it.... I'd get my money back on principle ;) but that's just me
#14
If you have their address, there are many options open to you............
#15
Did you email the UV code or send it via post?
#16
ipswich78
Did you email the UV code or send it via post?
Emailed it
#17
joerob1972
ipswich78
Did you email the UV code or send it via post?
Emailed it
I believe to conform to the rules of ebay you can't email codes (somebody may correct me?) - if that is the case if you do contact ebay they won't help you. Might be worth checking before you do.
#18
ipswich78
joerob1972
ipswich78
Did you email the UV code or send it via post?
Emailed it
I believe to conform to the rules of ebay you can't email codes (somebody may correct me?) - if that is the case if you do contact ebay they won't help you. Might be worth checking before you do.
You're correct. See here: http://pages.ebay.com/help/policies/downloadable.html

As I read it, to be able to sell "digitally delivered goods" within eBay's listing policies, you need to be the IP owner - so unfortunately I wouldn't expect eBay to be overly helpful here.
#19
PayPal can see your feedback, no need to send photos to them.
#20
You aren't covered under seller protection for selling a code. The £3.99 will be lost and you may also get a £14 charge for the chargeback (if it is that and not a claim for INR). IF Paypal add the charge, give them a ring as they will waive the £14 charge in some circumstances.
#21
Had a chargeback a while ago from PayPal, was for less than a pound, paypal issued me with a £14 fee, phoned them and they refunded me.

Edited By: wellhellothere on Aug 24, 2016 14:59: typo
banned#22
Best bet is just to use ebay to buy cheap tat from China, or stuff that's local where you can go and pick it up/inspect it yourself and pay in cash once you're happy.

If everyone stops using it, it'll no longer be an issue.

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