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Upgrade Existing Contract or Take New Contract on O2?

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Hello, I will be completing 18 Months on my O2 Contract May 15th, I can cancel my contract 1 month in advance which is today. Could anyone who has been with O2 before if I should cancel my exisitin… Read More
puls3 Avatar
8y, 1m agoPosted 8 years, 1 month ago
Hello,

I will be completing 18 Months on my O2 Contract May 15th, I can cancel my contract 1 month in advance which is today. Could anyone who has been with O2 before if I should cancel my exisiting contract and take a new one from other network or upgrade?

I have seen lot of threads where people get some best offers while trying to cancel contract.. if that's so what do you think I should be opting for? I have been in £35/Month for 18 Months now, I however do have 2nd O2 which is for iPhone.

Is there any possibility I can get the same deal I am in now in lesser tarrif.. something in 20 or 25/Month with latest mobile added to my contract?

Any advice/suggestion will be most helpful!
Other Links From O2:
puls3 Avatar
8y, 1m agoPosted 8 years, 1 month ago
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#1
O2 have a simplicity range, look online under the sim only deals. Save money, better package and only 30 day rolling contract.
#2
I do know Simplicity is the best if you were looking for just minutes.. I'm after a phone as well.. if that makes any sense to you. Cheers
#3
you can call up 'leaving o2' the retentions department to get a good deal. depending on what you want you can get up to £150 cashback on a sim only deal or a free phone and a percentage off your tariff. since you have spent quite alot you can most likely get 40% off your tariff. i was on £30/month and got the blackberry curve 8900 free. £35 tariff for £20.
So i would suggest you call up retentions and say that you are thinking of leaving o2 but i was wondering what offers there are for me. and state what you are after.
hope that helps!x
#4
amy1984
you can call up 'leaving o2' the retentions department to get a good deal. depending on what you want you can get up to £150 cashback on a sim only deal or a free phone and a percentage off your tariff. since you have spent quite alot you can most likely get 40% off your tariff. i was on £30/month and got the blackberry curve 8900 free. £35 tariff for £20.
So i would suggest you call up retentions and say that you are thinking of leaving o2 but i was wondering what offers there are for me. and state what you are after.
hope that helps!x


Thanks, that helps a lot. Shall try giving them a call today evening and see what offer they can match me. Rep added. :thumbsup:
#5
phone and say you want to cancel even if they accept your cancelations some 1 will call you back before the end and offer you a very good deal to stay
#6
glad to have helped!x
#7
Hi,i went thro' retention about 2wks ago and got a cracking deal!!
£35 per month 600mins 1000text and unlimited data with an online contract.
sony ericsson C905 handset with 8gb card
18month contract.
As i had been with them for at least 8yrs and had a monthly contract with them paying £25p/m.
I got the above for £20 p/m 18month contract and the phone was free.
What i did before i phoned up was checked out what others were offering eg vodaphone etc.
Firstly i went thro' o2 upgrades and they put me thro to retentions and told them i was getting a gd deal with t mobile as they were doing the phone for free.the girl at retentions checked my account them offered me the above deal .i couldn't beleive how easy it was .i didn't have to haggle she offered me the deal as she wanted me to stay with o2.and the phone was delivered next day.ps its cracking phone.
Good luck
forgot to say i think they only do 18 or 24 month contract now,unless u go for sim only
#8
Had a chat with Retention Department, the best they could offer me is £25/Month (on 18 Months Contract) for Blackberry Curve 8900 with 600 Minutes & 500 Texts + Unlimited Web Access!

They have given me 7 days to choose that or not. There seems to be no other better deal with them at the moment. Is there any other good deal going atm..? I am looking to pay no more than £25/Month .. don't text much.. only use minutes and surf a lot on web :-)

Is there anyway I can talk to them and get better deal? I did try to ask them for £20/Month on above but they couldn't..! :oops:
#9
you could do what i did,firstly check out there rivals eg vodaphone,orange etc.then call them back and say that you're thinking of leaving because rival has offered a better deal.also when phoning rivals tell them what o2 ghas offered you,hopefully they'll better o2.then get back onto o2 and say what they will offer you.i couldn't believe what gd a deal i got and i didn't have to haggle.good luck
#10
i don't know sorry. I was given the £20 deal just like that 3 months ago. i didn't haggle.

but if i was to haggle i would quote mobiles.co.uk deal. orange £35/ month deal. 11 months 1/2 price, free 8900 and £40 cashback via quidco. which equates to £22/ month factoring in cashback. I would not tell them that its 11 months half price. but that it is £24/month and £40 cashback. And with orange!

http://www.mobiles.co.uk/orange-blackberry-curve-8900-javelin.html

hope that makes sense? x
#11
Good luck to you! I've been trying to negotiate a new deal with o2 and they seem to change their minds about what they can offer every 5 minutes!:x Every person I have spoken to there tells me a\ different story. Let us all know if you get what you want:thumbsup:
#12
amy1984
i don't know sorry. I was given the £20 deal just like that 3 months ago. i didn't haggle.

but if i was to haggle i would quote mobiles.co.uk deal. orange £35/ month deal. 11 months 1/2 price, free 8900 and £40 cashback via quidco. which equates to £22/ month factoring in cashback. I would not tell them that its 11 months half price. but that it is £24/month and £40 cashback. And with orange!

http://www.mobiles.co.uk/orange-blackberry-curve-8900-javelin.html

hope that makes sense? x


Great tip, thanks a lot! It does make sense.. let me see what I can get hold of :thumbsup:

MAIA
Good luck to you! I've been trying to negotiate a new deal with o2 and they seem to change their minds about what they can offer every 5 minutes!:x Every person I have spoken to there tells me a\ different story. Let us all know if you get what you want:thumbsup:


I'll keep you guys posted :w00t:

hotmama65
you could do what i did,firstly check out there rivals eg vodaphone,orange etc.then call them back and say that you're thinking of leaving because rival has offered a better deal.also when phoning rivals tell them what o2 ghas offered you,hopefully they'll better o2.then get back onto o2 and say what they will offer you.i couldn't believe what gd a deal i got and i didn't have to haggle.good luck


I'm doing this atm! Thanks so much for all your help folks, much appreciated ! :whistling:
#13
I am on the o2 simplicity tariff and i have found a great deal via quidco cashback site.

You get £120 cash back by having a 12 month sim only contract with Vodafone, £20 p/m you get 600 minutes and unlimited text messages.

When i rang O2 they didn't believe me that it was a 12mth contract, coz not many companies are offering such a good deal on a short contract, i told him to check out the quidco website which he did and he said he couldn't beat it.

My BF has gone with Vodafone, and his cashback has tracked already. You don't get a new phone but in 3mths time you will have £120 in your back pocket!! and only 12mth contract instead of 18!!!
#14
I'm doing this atm! Thanks so much for all your help folks, much appreciated ! :whistling:[/QUOTE]

how did u get on then?

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