My ma is having problems with her phone line, it's dead, no dial tone just some crackling and what sounds like static. Her equipment has been checked and all working fine. What annoyed me was Utility Warehouse has said they won't investigate further until she's got herself a screwdriver and investigated the BT socket wiring albeit with an assistant talking her through the procedure. I wouldn't be a problem for someone young but we're talking about a woman in her 70's getting on the floor to investigate something she knows nothing about.
What are your thought on this HUKD'ers?