Videogamebox issues - HotUKDeals
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Videogamebox issues

Metallicker Avatar
2y, 5m agoPosted 2 years, 5 months ago
I ordered Donkey Kong Country Returns: Tropical Freeze on Wii U from them on Sunday, and it still hasn't arrived after five business days even though it was supposedly sent first class.

I have emailed the company on both of their email addresses and I have phoned them yet they won't pick up or reply to anything I send them after 24 hours of waiting on a reply. What do I do next?
Other Links From Videogamebox:
Metallicker Avatar
2y, 5m agoPosted 2 years, 5 months ago
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All Responses

(7) Jump to unreadPost an answer
Responses/page:
#1
panic?
#2
Yeah I considered that, but I didn't think it would resolve much.
#3
post on there facebook and twitter pages someone will get back to u
#4
ViperKeith
post on there facebook and twitter pages someone will get back to u

Okay cheers, I'll try that now.
#5
strange, they have always had excellent communication with me when i've had an issue, most recently with tropico 5 where we were bouncing emails back and forth within hours of me messaging them!
#6
winifer
strange, they have always had excellent communication with me when i've had an issue, most recently with tropico 5 where we were bouncing emails back and forth within hours of me messaging them!

I've only heard good things about them on here and Trustpilot, so I thought it'd be a safe bet. Instead, I've been left £30 down without hearing a single word back. Pretty disappointed to be honest.
#7
Tweeting them finally caught their attention. Thanks guys.

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