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Virgin Big Kahuna

bruce287 Avatar
2y, 4m agoPosted 2 years, 4 months ago
I've signed up for the Big Kahuna package through Virgin and should be receiving 152mb broadband. Virgin have done tests on my system and said everything is running fine however i can only get at most 90mb. They suggested I purchase a gigabit Pci card for my PC... Is that going to work or should I do anything else on my PC beforehand

Many thanks

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bruce287 Avatar
2y, 4m agoPosted 2 years, 4 months ago
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Responses/page:
#1
What kind of ethernet port do you currently have? A old 100MB one?
#2
If you have 100Mbps Ethernet port only in your computer then the limiting factor is that, 90 Mbps is approximately the limit, is still 11MB/s which is as fast as a good USB 2 drive will write which is pretty awesome. I bet you have gigabit on your computer though unless it's more than 6yrs old almost all pcs have gigabit. Would be worth checking before you buy another card and if it's gigabit but running at Ethernet speed then update drivers etc.
#3
How are you connecting to the router?
#4
I'm connected to the router via Ethernet cable using a cat 5c...my motherboard is asus p5n-d...which I think I have a gigabit...do I just update the drivers?

I'm not too tech savy with the gigabit and Ethernet ports

Thanks guys
#5
bruce287
I'm connected to the router via Ethernet cable using a cat 5c...my motherboard is asus p5n-d...which I think I have a gigabit...do I just update the drivers?

I'm not too tech savy with the gigabit and Ethernet ports

Thanks guys

That motherboard should be gigabit so first port of call is try a few other speed check options, some providers of speed checks don't have the facility to check speeds that are higher than average like yours. It's in the minority but if you try a few checks we can hopefully rule out any issues outside of your control.

http://www.speedtest.net/
http://www.broadbandspeedchecker.co.uk/
http://www.thinkbroadband.com/speedtest.html

After this the best and cheapest (aka free) step is update the relevant drivers for the motherboard. While your at it check everything else is up to date driver and firmware wise to avoid issues later on.

http://www.asus.com/Motherboards/P5ND/HelpDesk_Download/

If the issue still remains then the final port of call I'd look to is try a different ethernet cable and rule it out as the cause of the issue.

On a final note, do you seriously need the speeds they are offering you? It sounds like you might be paying a fortune for speeds that you really wont need or benefit from. Providers of broadband seem to be pushing line speeds very hard as the solution to customers internet problems when the real main issues are ping times, external server limitations outside of the control of customers and (especially with virgin) throttling of connections.
#6
Does your router or switch support gigabit and if so does it need to be enabled in the options? Lots of stuff defaults to lower speeds.
#7
Did you get the new superhub 2 ? they replaced my original superhub as it wouldnt cope with 152mbs

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