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virgin media contac

£0.00 @ Virgin Media
Hi I'm having difficulties trying to contact and speak to virgin media used all their online numbers, kept me waiting and they cut me off as soon as they pick the phone up. I'm trying to cancel my … Read More
dealerxxx Avatar
7m, 2w agoPosted 7 months, 2 weeks ago
Hi I'm having difficulties trying to contact and speak to virgin media used all their online numbers, kept me waiting and they cut me off as soon as they pick the phone up.

I'm trying to cancel my contract with them, unfortunately it didn't work out well for, I know many have good experience with them. I have had just problems with them, connection low, landline don't work, attitude and all sorts, all I need to do is cancel but I'm never put through
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dealerxxx Avatar
7m, 2w agoPosted 7 months, 2 weeks ago
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(13) Jump to unreadPost an answer
Responses/page:
#1
08000520422 just spoke to them about my price rise no luck might cancel :) gotta do it within 30days
#2
llukejames
08000520422 just spoke to them about my price rise no luck might cancel :) gotta do it within 30days
For the price rise i think weve got till 30th November to cancel.

For trying to ring if you cant get through to cancellation dept then ring new customers line and ask to be put through.
#3
let me know if any one gets something done to the 3.5...
they said i could go from 100mb interent to 50mb for 1p extra .... to avoid the 3.5 charge...
#4
llukejames
let me know if any one gets something done to the 3.5...
they said i could go from 100mb interent to 50mb for 1p extra .... to avoid the 3.5 charge...
Mines a £2.99 hike. They are promising a review of my package as ive been with them 10 years and ive got a BT deal lined up thats half the price over 12 months
#5
bigweapon07
llukejames
08000520422 just spoke to them about my price rise no luck might cancel :) gotta do it within 30days
For the price rise i think weve got till 30th November to cancel.

For trying to ring if you cant get through to cancellation dept then ring new customers line and ask to be put through.


Thanks that's exactly what I did got there quicker
#6
llukejames
08000520422 just spoke to them about my price rise no luck might cancel :) gotta do it within 30days


Thank you called them up, they said they're putting discount only my account of £3 something, I just need hard copy so they're not blagging.
#7
On* not only
#8
0345 454 1111 I got through on this number hope it helps
#9
knightinho
0345 454 1111 I got through on this number hope it helps


Yeah that's the number the lady put the phone down after waiting 10 minutes
#10
This is the number I always use for any issue. 01264401402
#11
use the live chat?
#12
justanothercid
use the live chat?

They don't let you cancel over chat, will ask you to call now.
#13
Thank you everyone for the response I really appreciate it

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