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Virgin TV channels moved - new channel guide ?

therealslimkaty Avatar
2y, 4m agoPosted 2 years, 4 months ago
So after hunting for a tv channel for half an hour thinking I'd lost the plot, I finally realised that Virgin have moved loads of channel numbers. This is as annoying as when your supermarket moves everything, just as you knew where everything was located!

I went onto the site and found a clickable link that says you can download the new guide there. I clicked - it took me to another website page trying to sell packages - no guide at all.. I phoned the site and the gormless eejit I spoke to was of no help whatever, suggesting I just scroll down the channels on screen (7 at a time, more than 500 channels..). I tried to email the site to tell them that the link doesn't work and ask where I can get the new guide, but when I clicked send, I got a blank page, so I doubt the message even sent.

Does anyone know where I can get an up to date pdf or whatever of the channels? The February one is still available online, but is now out of date. It's annoying enough that they do this without warning on the channels, but then to not have a list available, is quite inconvenient and bad customer service.

(moan, whinge, etc. )
therealslimkaty Avatar
2y, 4m agoPosted 2 years, 4 months ago
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Best Answer
At long last I've managed to get a copy of the new PDF today. Here is the link for anyone else that uses it - https://my.virginmedia.com/content/dam/virgoBrowse/docs/VirginMediaTVChannelGuide.pdf

All Responses

(12) Jump to unreadPost an answer
Responses/page:
#1
Why dont you just use the EPG on your set top box?
#2
patonar
Why dont you just use the EPG on your set top box?

what is that? lol
#3
Press the "GUIDE" button on your Virgin box remote.
#4
EPG is electronic program guide.
#5

That's out of date unfortunately.

OP, have you considered creating a favourite channels list?

Edited By: RossD89 on Jul 15, 2014 18:34
#6
RossD89

That's out of date unfortunately.

OP, have you considered creating a favourite channels list?

No, since I dont really have favourite channels, so have never bothered. It was my bf was looking for something. And yes the list that Col67 is exactly what I meant, but obv need the new one. It is very annoying having to scroll down all the channels looking for where they have moved to, and very easy to miss them when doing so. I think I will probably have to just wait til someone notices their new guide link is broken. Thanks everyone for the suggestions though.
#7
patonar
Why dont you just use the EPG on your set top box?

I did, used it about four times to flick through, and missed it til the fourth try.
#8
Channel numbers for those that have changed: http://community.virginmedia.com/t5/Virgin-Media-News/Changes-to-our-EPG-Channel-Line-Up/td-p/2390829

Lord knows why that list is in such an illogical order.
#9
I hadn't even noticed Sky1 had moved. Makes sense for it to be where it is now I suppose.
#10
knack
Channel numbers for those that have changed: http://community.virginmedia.com/t5/Virgin-Media-News/Changes-to-our-EPG-Channel-Line-Up/td-p/2390829

Lord knows why that list is in such an illogical order.

Thanks, i found that one. i joined the forum hours ago when I did, and still haven't received my activation email. It's just ridiculous. As you say the list is completely illogical. Until I can post on there or actually get a "contact us" link to work, I imagine they won't do anything about their "click here to download the new list" broken link either. oO
#11
For anyone that can't access the page -- it's here cut and pasted:

Making space for a jam packed line up.
With so much great content joining our line up. You may have noticed a few channels have moved around.
They’ll take some getting used to so to avoid button bashing there’s a quick update below.

The good news is…

This won’t affect your planned recordings, series links or WishLists – so there’s no need to panic.

Channel
EPG
Sky Sports 2
503
Challenge +1
180
Sky Livingit+1
160
Challenge
139
Sky Sports 3
504
Sky Sports 1
502
Sky Sports F1
507
Sky Sports 4
505
Sky Arts 2
283
Sky Sports News
501
Pick
123
Sky2
121
Sky Action&Adventure
407
Sky Disney
405
Sky Comedy
408
Sky Drama & Romance
410
Sky Family
406
Sky Select
412
Sky ScFi Horror
411
Sky Crime & Thriller
409
Sky Greats
404
Sky Premiere 1hr
402
Sky Premiere
401
Sky Livingit
122
Sky Disney HD
435
Sky Premiere HD
431
Sky1 HD
110
Sky Living HD
112
Sky SciFi & Hor HD
441
Sky Greats HD
434
SkyArts1HD
282
Sky Arts 2 HD
284
Sky Sports 1HD
512
Sky Select HD
442
Sky Drama & Rom HD
440
Sky Sports 2HD
513
Sky Family HD
436
Sky Comedy HD
438
Sky Thriller HD
439
Sky Action HD
437
Sky Showcase HD
433
Sky Sports 4HD
515
Sky Sports 3HD
514
Sky Sports F1HD
517
Sky News
602
Sky1
109
Sky Showcase
403
Sky Arts1
281
Sky Living
111
Sky Living+1
140
Regional Channel
EPG
London Live
159
Estuary TV
879
STV Glasgow
159
NOTTS TV
159
Mustard TV
159
#12
At long last I've managed to get a copy of the new PDF today. Here is the link for anyone else that uses it - https://my.virginmedia.com/content/dam/virgoBrowse/docs/VirginMediaTVChannelGuide.pdf

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