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Vodafone connection charge

£0.00 @ Vodafone
I've just had my first Vodafone broadband bill. I've been charged £30 fibre installation charge + £1 connection charge + £7ish p&p. On all the adverts I'm fairly certain that only the £1 connectio… Read More
nyctaxi Avatar
1m, 2w agoPosted 1 month, 2 weeks ago
I've just had my first Vodafone broadband bill. I've been charged £30 fibre installation charge + £1 connection charge + £7ish p&p. On all the adverts I'm fairly certain that only the £1 connection charge was advertised. Would anyone be able to confirm before I complain?
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nyctaxi Avatar
1m, 2w agoPosted 1 month, 2 weeks ago
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#1
What does your contract / confirmation email say?
#2
I had the same issue. Contact vodafone and they will credit your account
#3
I never got a confirmation email. Am I right that it should be only £1 + p&p then?
#4
nyctaxi
I've just had my first Vodafone broadband bill. I've been charged £30 fibre installation charge + £1 connection charge + £7ish p&p. On all the adverts I'm fairly certain that only the £1 connection charge was advertised. Would anyone be able to confirm before I complain?
£7? Bargain. Voda quote its delivery charge as £9.95 at 01 June 2017 at https://www.vodafone.co.uk/broadband under "Competitor comparisons" tab.
You could check the Voda priceguide at vodafone.co.uk/priceguide but it's kinda dead at the moment http://archive.is/ENAdF

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