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WAE+ scam site or safe? (waeplus.co.uk)

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WAE+ scam site or safe?

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    1
      Gitch28
      Glynn104
      I've used them and always found them to be very courteous and helpful. They've got the biggest range second to Amazon. I don't know what reviews you've seen but I note that reviewcentre and trustpilot seem a pretty positive outlook them. :)
      Jsis
      I ordered a WdTv Live from them on 10/03/2012. It's due to be here friday using the free 7-10 working day delivery option. I was a bit dubvious too reading all the reviews after I had made my purchase. Will see what happens friday. If it doesn't come however, I will be intiating a refund back through my bank as paid by debit card and also via trustguard as I have read people got instant refunds that way. Will post the outcome for you friday. As both a customer service agent gave me that date via phone and also Darren a director gave the same date via e-mail.

      In all honesty, for the couple of pound saving I made, If I had have realised it was going to take so long. I'd have paid an extra £2-3 and went elsewhere and had it 7 days ago and counting.

      If your worried about purchasing in genereal however, just don't go the bacs route. As you'll take away your safeguards. Luckilly i hadn't even considered that.
      Jsis
      Heheyy.. It arrived. Came around 11.30am today to a very delighted me.

      So my verdict would be this, use one of the safer payment methods for peace of mind.

      Feel free to order if you don't mind waiting a little longer than usual/you're saving considerably.

      Reading the other reviews, I should imagine the negative ones perhaps didn't wait long enough for the product to arrive. I think it may depend on where your located and what you're ordering to specific delivery times. It seems a lot of people in the bigger citys and closer to birmingham get there orders within days. I'm not sure if this is product related, or distance. But I'm on the south east coast, and for me it took 10 worrking days. It's longer than I've ever waited for goods to come before, but everything is intact and so my response is positive. The company is legit. Who knows where they'll be in a few years time.
      csiman
      this statement is contradictory:-

      "this is appears to be the most reliable cheap website but there are quite a few poor reviews for it."
      Jsis
      Hey, have a read of this article.

      I think this explains it better - http://www.scamwebsites.co.uk/scam-websites-blog.html?view=entry&year=2012&month=01&day=03&id=11%3Awe-are-electricals

      Like I said above, don't pay by direct bank transfer... you have more safeguards that way.

      At the end of the day, I recieved my goods. So I'm not one to complain. My only problem was that it took longer than usual to deliver, but if the website read 7-10 working days instead of just 7-10 days, I would have expected it. In the e-mail I recieved from D.C, it did note that they were going to change it.

      I suppose everyones experience can differ.
      Gitch28
      csiman
      this statement is contradictory:-

      "this is appears to be the most reliable cheap website but there are quite a few poor reviews for it."

      MOST.
      The most reliable scammer doesn't mean they are reliable.
      Just like the most intelligent blonde is still thick.
      wotever
      WESTERN DIGITAL Play V2 External Media Drive - 2 TB, Black, ordered on 7 March, still waiting... and for Email replies...... total pain to get on the phone..... 2 other dates promised and still waiting, The didn't hang about to take my cash though
      Jsis
      wotever
      WESTERN DIGITAL Play V2 External Media Drive - 2 TB, Black, ordered on 7 March, still waiting... and for Email replies...... total pain to get on the phone..... 2 other dates promised and still waiting, The didn't hang about to take my cash though


      Try this number mate, 0121 663 0717. Takes you to the same place and avoids the 0845 cost. I think I waited around 3 days for a reply to my email. And yes the cash was taken immediatlty.

      If you've paid by card you only have to do a google search on how to reclaim it. People have tried various ways, of which some seem to be much more effective than others.
      wotever
      Tnx Jsis, will wait mon/tues to see what happens. This is my "latest" delivery date........
      Springerbhoy
      When they say 7-10 day (working) they mean it, over two weeks! must be an overworked Clydesdale.
      Ordered 19th due 3-5 April, if not I'll get a refund.

      The excuse is that it's coming from Europe, so must be special ones if you pay for express p&p.
      Nailez
      Got to love "members" who sign up to comment on such threads
      Jsis
      Nailez
      Got to love "members" who sign up to comment on such threads


      Explain the difference please ??
      Jsis
      Springerbhoy
      When they say 7-10 day (working) they mean it, over two weeks! must be an overworked Clydesdale.
      Ordered 19th due 3-5 April, if not I'll get a refund.

      The excuse is that it's coming from Europe, so must be special ones if you pay for express p&p.


      This is exactly what got me, after waiting close to a week, I became concerned. I had read reviews where a lot of peeps were saying their goods came within 3-5days and this is what settled it for me. I thought they had just entered that to cover themselves. They defiantly do mean it though. I ordered on the 10th/03. When I questioned the delivery date, I was originally given the 20th-25th.

      Before I recieved my order, I could have ordered it again from the same site and saved a further £2!! I think they need to work on that. I wouldn't order from them again unless I was saving lots of pounds. It just isn't worth it.
      wotever
      Well it finally arrived after a serious attack of L/R Hand syndrome from WAE+. Was given three different carrier names, had to again call for a tracking number, was given the wrong one... FULL MARKS TO YODEL FOR SORTING IT OUT. (5 calls, average wait 35 minutes). 5 Emails sent, one answer. Oh and it arrived with an asian wall plug on the mains adapter and no clips.
      Springerbhoy
      Still not received my item, now 13 working days! and guess what they are not answering their phone, what a shower of shysters. Never again.
      olympians
      Sounds dodgy just from noise on internet, and best way to tell a fake is post in misc and see if new accounts sign up to defend them. (_;)
      Jsis
      I must be sooo damn lucky lol.. I was prepared for the worst case after waiting a week and then looking a little deeper. Luckilly my order was ok. Maybe I should purchase a lottery ticket this weekend :) Least it gives anyone thinking of buying, a better understanding than some of these review sites do. You can tell people here have actually ordered. There's debate, not just script ! And it's up to date.
      Gitch28
      Mine is over the estimated delivery by a few days now and i'm not feeling optimistic.
      lilpenguinlost
      I used them last week to buy an Iomega Portable Hard Disk as they were selling it cheaper than anywhere else and they had 6 items in stock.

      They charged my credit card straight away and changed the status of my order to "Awaiting Fulfillment". One week later, my order still says "Awaiting Fulfillment" (which according to their website means that payment has been taken and they are about to dispatch).

      If you call the number stated on their website, it takes you to an automated message that points you back at the website (whats the point of that, other than to scare customers who have paid money and are looking for support).

      I have requested a refund via their messaging system (as I am unable to contact a human being). As the item has not left their premises, I can see no reason for them not to refund me - watch this space, I'll update on the outcome.

      I am not able to comment on their actual level of customer service as all my attempts to contact them have pointed me back to the FAQs on their website.

      I regret not researching them before paying the money - as if I had read this forum, I wouldnt have bothered.

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