Warranty information - Gigabyte and Asus motherboards - Receipt needed or not to be covered - HotUKDeals
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Warranty information - Gigabyte and Asus motherboards - Receipt needed or not to be covered

optimus_prime2 Avatar
2y, 4m agoPosted 2 years, 4 months ago
Are you still covered by Asus and Gigabyte if u dont have a motherboard receipt?

Thanks
optimus_prime2 Avatar
2y, 4m agoPosted 2 years, 4 months ago
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Responses/page:
#1
I was under the impression that Asus doesn't deal directly with customers, when it comes to motherboards and video cards. Warranty items have to be returned directly to the point of purchase, who then send it to their supplier, which in turn forward it to a central repair centre/replace it from stock.

Never dealt with Gigabyte before, so no experience there.

Edited By: SUMMONER on Jul 21, 2014 13:49: ..
#2
If you bought it online check if the site keeps copy of your buying history. Counts as proof of sale
#3
Transaction details from a credit card statement/bank statement (for debit card transactions) count as proof of purchase.
But as Summoner says, you should be dealing with the retailer you purchased the board(s) from, rather than the manufacturer.
#4
gigabyte and overclockers were the worst customer services I dealt with with my problem.

will never from either again!!!

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