Washing Machine Drum Odour - Advice needed... - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HotUKDeals, you accept our cookie and privacy policy.
Get the HotUKDeals app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

Washing Machine Drum Odour - Advice needed...

£0.00 @
Bought a Hotpoint Washing Machine from Currys in January this year. It works perfectly fine, on the whole, its a good machine. However, when it's not in use, there's a fairly strong stale smell emitti… Read More
mcscoobs Avatar
6m, 3w agoPosted 6 months, 3 weeks ago
Bought a Hotpoint Washing Machine from Currys in January this year. It works perfectly fine, on the whole, its a good machine. However, when it's not in use, there's a fairly strong stale smell emitting from the drum. It takes over the kitchen, so we have to keep the door shut.

The manual states to clean out the filter and run an empty wash with just detergent in. Done both - the filter was almost spotless anyway, as you'd almost expect for a machine less than a year old with relatively occasional use.

Spoke to hotpoint, they are happy to send someone over, but if there's a mechanical fault, then they will charge us £110. Even though its in warranty, not everything (unsurprisingly) is covered.

Not sure what to do here. I'm assuming the smell is some sort of build up of water sitting somewhere, but I've literally no idea, i'm grasping at straws. Also don't really want to fork out £110 potentially to fix a washing machine, less than a year old, that cost £250 new. Any advice?
mcscoobs Avatar
6m, 3w agoPosted 6 months, 3 weeks ago
Options

All Responses

(18) Jump to unreadPost an answer
Responses/page:
#1
Check the rubber seal around the front door - it probably has water that has been sitting there for a while.
Indesit has that problem in older machines (mine) I either soak up the excess after a wash or keep the door open so it dries out.
#2
The highest temperature with white vinegar....spray around the seal and door first.
#3
Had that with our less than 1 year old machine too. Had to run it on highest temperature cotton wash with detergent powder and than with vinegar to get rid of the smell. If you are using liquid detergent switch to powder, it has better cleaners.

Once the smell is gone leave the door and detergent tray open when not in use so it can dry out between washes.
#4
Half a cup of White vinegar and a cup of soda crystal will clean it on a high wash.

It could be the washing powder tablets liquid causing it, ours does it with liquid tabs so move to powder and no issues.
#5
Alternatively try Dr Beckmanns Service-it washing machine cleaner currently on special at Wilkinsons for £1.50 removes odours and cleans machine at the same time.


Edited By: Toptrumpet on Sep 29, 2016 12:21
#6
Also check the run of the waste pipe, if it has a droop in it water can Collect and stagnate causing a smell.
#7
use powder instead of liquid

regardless of what hotpoint state, they cannot charge you for a mechanical fault in the first year!
#8
Bigfootpete
Check the rubber seal around the front door - it probably has water that has been sitting there for a while.
Indesit has that problem in older machines (mine) I either soak up the excess after a wash or keep the door open so it dries out.

I have this exact same problem. Indesit/Hotpoint = same company so they probably have the same problem too. I always soak up excess water after each wash, if I don't then the stale smell appears.
#9
I used to have this problem... I did one high temperature cotton wash and that didn't work but the smell lessened after doing a couple more over the next few days. No odours now since 3 months ago.

From what I read in our circumstances I think it's due to liquid detergent and not using the right amount. Put too much in and it causes odours and put too little and your clothes don't get washed properly.
#10
I used to have this problem... I did one high temperature cotton wash and that didn't work but the smell lessened after doing a couple more over the next few days. No odours now since 3 months ago.

From what I read in our circumstances I think it's due to liquid detergent and not using the right amount. Put too much in and it causes odours and put too little and your clothes don't get washed properly.
#11
Use powder, Not only will liquid make your washing machine smell it will also clog all your plumb work up, Also it's important to do a 90c wash perhaps once a month, That will help dissolve any leftover detergent etc..

Liquid detergent should be banned.
#12
High temperature wash with a bottle of white vinegar in will help a lot but expect the smell to return. It's a build up of bacteria due to cool washes that is causing it. Always leave the door and detergent drawer open to help dry it out.

Some people swear by a capful of white vinegar in each wash instead of conditioner. Can't convince my OH of that though!
#13
So used soda crystals on the hottest wash poss it cleans everything and removes nasty whiffs you can get it from Wilcos for about a £1.00
#14
Thanks all - Got some white vinegar and soda crystals last night - did a 3hr 90 degree wash with soda crystals, then again with white vinegar, also cleaned the seal, door and detergent drawer out. There was no residue water sitting in the seal, which I was kinda hoping would be a quick fix. I've recently stopped using liquid detergent and have the powder tablets, assume that's ok? Will see if the smell returns (all I can smell now is vinegar!)
#15
mcscoobs
Thanks all - Got some white vinegar and soda crystals last night - did a 3hr 90 degree wash with soda crystals, then again with white vinegar, also cleaned the seal, door and detergent drawer out. There was no residue water sitting in the seal, which I was kinda hoping would be a quick fix. I've recently stopped using liquid detergent and have the powder tablets, assume that's ok? Will see if the smell returns (all I can smell now is vinegar!)
That should help, Powder tablets are ok but they don't always dissolve as well as regular powder.

Try and make sure you do a 90c maintenance wash at least once a month, That should help keep the smells away.!.

Also leave door and draw open slightly after washes.
#16
shauneco
Use powder, Not only will liquid make your washing machine smell it will also clog all your plumb work up, Also it's important to do a 90c wash perhaps once a month, That will help dissolve any leftover detergent etc..
Liquid detergent should be banned.
My washing machine primarily takes liquid detergent. There is a powder section but it's for pre-washing
#17
devilsadv0cate
shauneco
Use powder, Not only will liquid make your washing machine smell it will also clog all your plumb work up, Also it's important to do a 90c wash perhaps once a month, That will help dissolve any leftover detergent etc..
Liquid detergent should be banned.
My washing machine primarily takes liquid detergent. There is a powder section but it's for pre-washing

I have never come across a liquid only washing machine, I would use tablets in your case as they're a lot better than liquid, Seems bizarre that it's liquid that causes all the problems as being a liquid you'd just expect it to rinse away easily but it is.

I found out after all my plumbing clogged up, The smell of rotten egg yuk and all because I used liquid detergent.! Many others on here will suggest the same, I'm not sure even washing on 90c will solve the liquid problem either.

Also liquid detergent doesn't perform as well either, Liquid tabs bad too.

Edited By: shauneco on Sep 30, 2016 09:32
#18
I changed to powder on the advice from you guys and its made quite a difference and no smell from the machine :3
Big thanks to everyone's help :)

Post an Answer

You don't need an account to leave a response. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!