Washing machine shaking the kitchen to bits...need help!

Posted 3rd Dec 2016
Evening all

I have a samsung 8kg ecobubble washibg machine that works great but when its spinning the whole kitchen shakes. It was bought from currys but they didnt fit it (plumbing issues and they wouldnt touch it), and its installed on a laminate floor with slightly creaky wooden floorboards underneath. Its sat in an area with just enough room for it but theres no access to the side or rear of the machine when its pushed back under the kitchen top.

On anything over 800rpm spins it shakes uncontrollably. The machine has 4 metal feet with rubber socks at the bottom of them. Ive tried having the metal feet fully loosened to raise the machine up and also lowered them to lower the gap under the machine but neither works for more than a day before the machine starts shaking again.

Can anyone offer any assistance?

TIA
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  1. bbfb123's avatar
    bbfb123 Author
    Having spent an entire afternoon fannying around with the machine ive seemingly fixed it. Had to go buy a spirit level, pull the machine out and adjust the feet height. I was checking the machine was fully level on the side and across the front but when i pushed it back under the counter it got stuck because it was too high!

    Had to pull it out again and settle for it being level just across the front. Pushed it back in and its now wedged under the counter solid. Did a 1400rpm spin and could barely feel the machine spinning.

    Thanks everyone for your assistance.
  2. pothole's avatar
    pothole
    Seen this where the floor boards are creaky. Making sure that the metal feet are sitting on stable plank of wood helps reduce the vibrations.
  3. bbfb123's avatar
    bbfb123 Author
    I was wondering that. Maybe i could get a wooden board the size of the washing machine and put it on that?
  4. Revhead007's avatar
    Revhead007
    Has it done this right from the date of installation?
    If yes, then did you remember to remove the drum stabilizing bolts at the rear of the machine?
    The bolts are only there to secure the drum in position during transportation.
  5. bbfb123's avatar
    bbfb123 Author
    Revhead007

    Has it done this right from the date of installation?If yes, then did you … Has it done this right from the date of installation?If yes, then did you remember to remove the drum stabilizing bolts at the rear of the machine?The bolts are only there to secure the drum in position during transportation.



    ​Yeah its done it since installation. Ive adjusted the feet on the bottom of the machine and thats fixed the problem but only for a few days. The drum stabiliding bolts have been removed yes.

    Perhaps it might be a good idea to put a square piexe of wood under the machine to spread the weight of it over the floorboarda that are squeaking?
  6. paradise56's avatar
    paradise56
    I think you should give currys customer service a call maybe there's a fault in the machine. The belt in the washing machine mighty be lose
  7. SILLYCLINT's avatar
    SILLYCLINT
    are you sure you took all of the transit bolts out? ...could have missed one?
  8. bbfb123's avatar
    bbfb123 Author
    Ok guys i appreciate the help but seriously? I took all of the dam bolts out of the back I read the instructions.
  9. barrel24's avatar
    barrel24
    The other thing is make sure the machine is perfectly level using the feet you mention.
  10. deleted1293960's avatar
    Anonymous User
    We put foam underlay down to protect the floor boards, and then a concrete paving slab on top for the machine to rest on.

    My first thought was levelling and locking the feet - you do lock the threads after adjusting them, dont you??

    If it vibrates during each load, it could be that one of the weights or springs inside has come loose.

    I should add, I have an older Samsung washer, and the spin is so quiet and stable, people dont realise it is actually spinning.
    (edited)
  11. pb22's avatar
    pb22
    the fact that it's fine for a few days when you adjust the feet shows it's fixable and I wonder are you locking the legs into place or are they lose and altering themselves again with the movement from the drum
  12. davelister301's avatar
    davelister301
    This happens when the washing machine isn't level, you will have to level it with either the adjustable feet or a plank of wood like laminate flooring
  13. deleted75953's avatar
    Anonymous User
    barrel24

    The other thing is make sure the machine is perfectly level using the … The other thing is make sure the machine is perfectly level using the feet you mention.



    Which is an easy task when it's put under a counter
  14. tasape's avatar
    tasape
    Ge t Samsung in to fix it. It sounds as if the weight blocks in the top have come loose. It is an easy fix if you don have warranty,remove the top of the machine and simply tighten the bolts ,replace top had the same issue with min but no warranty left called a local washing machine repair man in and he showed me how to sort it
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