What is Candy's pollicy on repairing an appliance. - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

What is Candy's pollicy on repairing an appliance.

CMusic Avatar
1y, 9m agoPosted 1 year, 9 months ago
I have a Candy CCT685X cooker hood, which i got in September this year and it makes a lot of noise and recently the moter was overheating and turning off. So the first time the engineer came on the 11TH November and told us, you have got a cheap appliance, this is what you should expect from it. We asked the engineer to come out again to fix this and second time parts were ordered on the 11TH December. We still have not heard anything from them. When i asked what is the time they allow for repairs before considering replacement, they have no answer for that. Does anyone have any experience on this?
CMusic Avatar
1y, 9m agoPosted 1 year, 9 months ago

All Responses

(2) Jump to unreadPost an answer
Should be covered for a year, OK it was cheap but no manufacturer should make something that lasts 3 months or even 15 months. If that's the engineers comment then let his CEO know how he feels about the products, and demand a refund as it's obviously not merchantable quality
most manufacturers will always try to do a repair so don't hold your breath for a replacement.

Post an Answer

You don't need an account to leave a response. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!