My wife had a text from work about 2 months back that she had to keep. She's just tried to find it and it 'appears' not to be on the phone? We can't work out why? (I use Android, so I might be missing something?).
It's an iPhone 6, if that matters...
So, the message hasn't been deleted.
In message settings expiry is set for 'forever'.
There are no texts saved on her iCloud acc.
Anyone have a clue as to how we find this? Or is ios so random it just deletes things anyway???