Okay I will try to make this quick, short and detailed as possible.
Bought an LG G3 phone for my mother for Christmas, received it on 19th, and opened it to make sure that the item condition and camera, wifi, signal etc works.
So i did a quick over and was pretty much happy except that it was on 5.0 instead of 6.0 which LG G3s received the update for, but I didnt really mind since its for my 50 year old mother, she wont know the difference.
So i messaged him saying exactly this: everything seems to be working fine, but why isnt there a 6.0 update?
(Mind I have not left feedback, as for all my Christmas presents I wait until they have been opened and played around extensively)
Fast forward to Christmas day my mother opens the present, chuffed, turns it on and after a while realise there is a yellow smudge on the digitizer in the right top corner, its not very noticeable but its there especially when theres a white background, hmm that was not stated in the description.
Then I charge the phone and the wire keeps coming loose everytime you move the phone an inch while charging.
I message him, and he states you must have dropped it or damaged it while wrapping it up, I deny that is the case.
He now states that he has spoken to eBay and since I sent a message saying 'everything seems to be working perfectly' and therefor I was happy, they will side with him.
eBay will make a final decision on the 2nd of January on the case.
So what is the likelyhood of me winning the case?, I have provided pictures of the yellow smudge to eBay, although its as noticeable in pictures and I am not sure there is a way of showing the loose charging port?