Sorry about the long and probably confusing story
So we recently won a competition for a free hair & make up photo-shoot.
We were told there will be make up and hair done up for my girlfriend and then a photo-shoot of both of us in different outfits.
Before we attended the boutique I got a call to confirm the day and time and had to pay a £25 to secure our place (?? what? !) - from this moment I had a weird feeling about this. Was told this will be refunded the day we go.
This was meant to last 3 hours. Was about 3 and half hours, most of which was spent in the waiting area listening to their gossip and workers running to the shop to buy crisps and drinks! They did her make up in about 15 mins, then got called inside after 20 mins. They took approx 85 photos of us (under 20 mins, in various outfits) most of the photos weren't even properly taking, half of them blinking or not even looking in the camera! Then we was told to take a seat in the waiting area and called us in after 10 mins into a small room to show us the final pictures, they were put on a slideshow for us. Going through every pic and happy with maybe 10 of them. We was told we have an option, we can either pay it all off in 1 installment or spread it over 10 months interest free. The final price was £970+! Wtf!? I thought it was a competition we had won and this was our prize! The woman was up selling every second, complimenting how good we looked, you really make a good couple, are you married.. . Then we tell her we are only students and cannot really afford to pay almost a grand for random photos that we thought we'd get for free and half of them we didn't even like. She then asked whats our budget we told her its not much then was told we can do 8 photos for £270, we really did not want to buy any at this stage but the woman was soooo pushy and kept flattering us oh these are lovely, once in a life time experience bla bla something to show your kids. We said can we come back tomorrow when weve talked about this, she simply said we delete them by tonight, asked if we can talk for 5 mins outside she said were closing soon. We came to choosing our 8 photos and the b"tch didn't even let us look properly, was rushing us to go through them and pick 8, she started choosing herself saying these are absolutely lovely, my girlfriend said its alright not that nice the lady said its well lovely, she likes it so its staying and carried on with choosing the others. We was promised 3 disc. We just wanted to get the f out of there. 5 hours staying there was a nightmare. At the end we gave up and just went along with it and bought the 8. I didn't even have time to look properly, was pushed and pushed - they just wanted to go home as we were the last customers in there.
So left feeling sick and ripped off we paid, signed off and left. When we got in the car i checked over the receipt they given us, it was actually £270 plus £25 deposit so a total of £295! Nowhere did they ever mention the £25 was added onto this! Also found out they had obly given 1 disc!!! Absolute lying ****
Now I was searching online about the business online (never thought about doing this first!!), and to my surprise, EXACT SAME THING HAS HAPPENED TO ALMOST 4 PEOPLE in the last 4 months, won this as a competition and lured, forced and pushed into buying around £900 "worth" of images!! Others also lured into buying the minimum of 8 for £295.
I know this is not a huge amount, but it is to us, FOR 8 PICTURES! On the phone 2 weeks ago we was told if we want to buy any ADDITIONAL photos it will be about £200 for 300 pictures!!!!!!!!!!!!!!!!!!!(we realized this after we had got home).
Am sorry but this is not how you do business, the way they pressured us is not professional at all. Simply the worst experience ever. Anyone able to help me here to get our money back? I have no intention in even looking at the pictures they gave on the disc. Going back there and talking to them is not going to do anything, as many other reviews also suggest they tell you to f off when you complain.! So have no hope about getting my money back this way!. What are my other options, if i have any.