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Won a competition.. ..but

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Sorry about the long and probably confusing story So we recently won a competition for a free hair & make up photo-shoot. We were told there will be make up and hair done up for my girlfriend an… Read More
JaYy_dOg Avatar
8m, 1h agoPosted 8 months, 1 hour ago
Sorry about the long and probably confusing story

So we recently won a competition for a free hair & make up photo-shoot.

We were told there will be make up and hair done up for my girlfriend and then a photo-shoot of both of us in different outfits.

Before we attended the boutique I got a call to confirm the day and time and had to pay a £25 to secure our place (?? what? !) - from this moment I had a weird feeling about this. Was told this will be refunded the day we go.

This was meant to last 3 hours. Was about 3 and half hours, most of which was spent in the waiting area listening to their gossip and workers running to the shop to buy crisps and drinks! They did her make up in about 15 mins, then got called inside after 20 mins. They took approx 85 photos of us (under 20 mins, in various outfits) most of the photos weren't even properly taking, half of them blinking or not even looking in the camera! Then we was told to take a seat in the waiting area and called us in after 10 mins into a small room to show us the final pictures, they were put on a slideshow for us. Going through every pic and happy with maybe 10 of them. We was told we have an option, we can either pay it all off in 1 installment or spread it over 10 months interest free. The final price was £970+! Wtf!? I thought it was a competition we had won and this was our prize! The woman was up selling every second, complimenting how good we looked, you really make a good couple, are you married.. . Then we tell her we are only students and cannot really afford to pay almost a grand for random photos that we thought we'd get for free and half of them we didn't even like. She then asked whats our budget we told her its not much then was told we can do 8 photos for £270, we really did not want to buy any at this stage but the woman was soooo pushy and kept flattering us oh these are lovely, once in a life time experience bla bla something to show your kids. We said can we come back tomorrow when weve talked about this, she simply said we delete them by tonight, asked if we can talk for 5 mins outside she said were closing soon. We came to choosing our 8 photos and the b"tch didn't even let us look properly, was rushing us to go through them and pick 8, she started choosing herself saying these are absolutely lovely, my girlfriend said its alright not that nice the lady said its well lovely, she likes it so its staying and carried on with choosing the others. We was promised 3 disc. We just wanted to get the f out of there. 5 hours staying there was a nightmare. At the end we gave up and just went along with it and bought the 8. I didn't even have time to look properly, was pushed and pushed - they just wanted to go home as we were the last customers in there.

So left feeling sick and ripped off we paid, signed off and left. When we got in the car i checked over the receipt they given us, it was actually £270 plus £25 deposit so a total of £295! Nowhere did they ever mention the £25 was added onto this! Also found out they had obly given 1 disc!!! Absolute lying ****

Now I was searching online about the business online (never thought about doing this first!!), and to my surprise, EXACT SAME THING HAS HAPPENED TO ALMOST 4 PEOPLE in the last 4 months, won this as a competition and lured, forced and pushed into buying around £900 "worth" of images!! Others also lured into buying the minimum of 8 for £295.

I know this is not a huge amount, but it is to us, FOR 8 PICTURES! On the phone 2 weeks ago we was told if we want to buy any ADDITIONAL photos it will be about £200 for 300 pictures!!!!!!!!!!!!!!!!!!!(we realized this after we had got home).

Am sorry but this is not how you do business, the way they pressured us is not professional at all. Simply the worst experience ever. Anyone able to help me here to get our money back? I have no intention in even looking at the pictures they gave on the disc. Going back there and talking to them is not going to do anything, as many other reviews also suggest they tell you to f off when you complain.! So have no hope about getting my money back this way!. What are my other options, if i have any.
JaYy_dOg Avatar
8m, 1h agoPosted 8 months, 1 hour ago
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(1)
One born every minute! As you grow up you'll lose your naiivity! This is one of life's lessons - you won't be doing anything as daft as this again I bet!

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#1
try cab and trading standard... but at end of the day sadly you have paid them now. if you do go to cab or ts try contacting the other people and get them to support ur case.. will help a lot..
#2
I'm sorry that this happened to you, but why didn't you just walk away?

Was it ever made clear that it wasn't a competition? What did the terms of the conpetition state?

Edited By: RossD89 on Aug 25, 2016 22:19
#3
What did the competition t&cs say?
#4
One born every minute! As you grow up you'll lose your naiivity! This is one of life's lessons - you won't be doing anything as daft as this again I bet!
#5
RossD89
I'm sorry that this happened to you, but why didn't you just walk away?
Was it ever made clear that it wasn't a competition? What did the terms of the conpetition state?

We signed up to this competition on the way out from a leisure center there was nothing given to us other than random phone calls 3 motnhs down the line saying we "won" this "competition"
#6
Wasn't this type of scam on watchdog?
#7
They offered to sell you goods at a price and you agreed to that price.

They are under no obligation to refund and I doubt your card issuer would do much for you either (you could try arguing for the £25 deposit that wasn't deducted but with no paperwork to confirm that was supposed to happen i doubt they'll do anything)
#8
westy125
Wasn't this type of scam on watchdog?

I dont know but am sure to see it coming up on watchdog, just felt stupid for falling for it but at the end of the day i still see this as their fault. what was the actual competition that id won????? someone please tell me. the free water/coffee, which i never even got
#9
JaYy_dOg
westy125
Wasn't this type of scam on watchdog?
I dont know but am sure to see it coming up on watchdog, just felt stupid for falling for it but at the end of the day i still see this as their fault. what was the actual competition that id won????? someone please tell me. the free water/coffee, which i never even got

a free makeup session and photo shoot (not free photos)





Edited By: aau1 on Aug 25, 2016 22:35
#10
We got a similar thing in Mothercare with a photo company. My family had a photo session but the prices just kept going up. The pictures were good quality and the photos were pretty large but I didn't like the upselling. I think we paid £200 for about 15 photos with some of them being A0. I think the woman realised I was annoyed as she dropped the price down. For a professional photograph session it's pretty cheap but I still didn't like the way they weren't honest upfront about the costs.
#11
aau1
JaYy_dOg
westy125
Wasn't this type of scam on watchdog?
I dont know but am sure to see it coming up on watchdog, just felt stupid for falling for it but at the end of the day i still see this as their fault. what was the actual competition that id won????? someone please tell me. the free water/coffee, which i never even got
a free photo shoot (not free photos)

So some random people taking photos of you, and you walking out? thats it?
#12
JaYy_dOg
RossD89
I'm sorry that this happened to you, but why didn't you just walk away?
Was it ever made clear that it wasn't a competition? What did the terms of the conpetition state?
We signed up to this competition on the way out from a leisure center there was nothing given to us other than random phone calls 3 motnhs down the line saying we "won" this "competition"

I'm not entirely sure what you can do about the people who ripped you off, but if I was in your position I would certainly make a complaint to the leisure centre and explain what happened so that hopefully nobody else who goes there gets scammed like this.

Edited By: RossD89 on Aug 25, 2016 22:39
#13
If you paid by card, contact your card provider and explain the situation and see if they will cancel the payment
#14
mikey_d
If you paid by card, contact your card provider and explain the situation and see if they will cancel the payment

Thanks will be speaking to the bank tomorrow
#15
sadly this is how the scam works. Plenty of posts about similar experiences. Once they get you,
that's it, its about making money. Free competition etc.. is just so they can hard sell you the photos.
You got caught and sadly many others will keep getting fleeced.
#16
shabbird
sadly this is how the scam works. Plenty of posts about similar experiences. Once they get you,
that's it, its about making money. Free competition etc.. is just so they can hard sell you the photos.
You got caught and sadly many others will keep getting fleeced.

You seriously have no idea how it made us feel, how forced we were to just buy and get out. It just happened so quickly. However, I will not let this get away will try the best i can and will add my experience onto their website customer reviews for sure!
#17
You're an adult, you chose to pay it, you weren't scammed. Misled maybe about the competition aspect, but the paying part was all on you.
#18
this is a long running 'scam' - going way back to the 90s at least. i'm surprised these shady operations are still going.
in future, stand firm. if they say they'll delete them that night, call their bluff. do you think they'll risk a sale for a few megabytes' storage for a few hours? don't let them push you - take as long as you need to choose your 8. if they aren't willing to let you look, walk. they'll come grovelling. and as students, if they mentioned anything in the region of 270, you should've told them to do one!! as a student, that would've lasted me quite a while! no way i'm spending that on a rip-off scam
also check out a company in advance! it's pretty easy with the internet now

call credit card company and tell them you were sold under false pretences. contact trading standards and let them know. whilst they may technically not have broken any laws, the entire practice is dodgy as hell. how can they tell you 200 photos for £300 then sell you 8 for £270/295??
#19
JaYy_dOg
aau1
JaYy_dOg
westy125
Wasn't this type of scam on watchdog?
I dont know but am sure to see it coming up on watchdog, just felt stupid for falling for it but at the end of the day i still see this as their fault. what was the actual competition that id won????? someone please tell me. the free water/coffee, which i never even got
a free photo shoot (not free photos)
So some random people taking photos of you, and you walking out? thats it?

exactly

Don't like the photos? Don't pay
#20
Almost got coned the same way as you with a Groupon voucher for a free makeup and photoshoot. Spent an entire day, around 4 hours waiting for our turn, 2 for the photoshoot..then another 2 hours expecting to get the pictures. Then went in a small room (photo editing room) where they told us the price. We left with one picture for free and a bad taste in our mouths.
And I did ask when I got there if I would have to pay anything else for the pictures, but every member of staff would have said they don't know the prices. Not even the photographer. The person who showed us the pictures on the computer, a fat bloke which we saw at the end told us the surprise. When I told him I'm not paying anything he started negociating, complimenting, etc etc, even offering all pics for 100 quid, suppose just to get something for the 2 hours they wasted with us. Said no thanks, and left. I can't remember the name of the company. But I remember when I got home and checked online, there were so many people complaining about them. This is what happens when you don't look up something before hand.
#21
JaYy_dOg
shabbird
sadly this is how the scam works. Plenty of posts about similar experiences. Once they get you,
that's it, its about making money. Free competition etc.. is just so they can hard sell you the photos.
You got caught and sadly many others will keep getting fleeced.
You seriously have no idea how it made us feel, how forced we were to just buy and get out. It just happened so quickly. However, I will not let this get away will try the best i can and will add my experience onto their website customer reviews for sure!
Sadly they used to use similar techniques for double glazing 5-10 years ago before they outlawed it.. They would not leave no matter what.

They are very clever at what they do and do get away with it as its all legal. All the very best in
getting your money. Just don't get too stressed over it. Victims often feel stupid how they got duped.

Just check groupon and other sites where they offer free or modelling sessions for £10. All the money is
in the selling photos.
#22
DennisG
this is a long running 'scam' - going way back to the 90s at least. i'm surprised these shady operations are still going.
in future, stand firm. if they say they'll delete them that night, call their bluff. do you think they'll risk a sale for a few megabytes' storage for a few hours? don't let them push you - take as long as you need to choose your 8. if they aren't willing to let you look, walk. they'll come grovelling. and as students, if they mentioned anything in the region of 270, you should've told them to do one!! as a student, that would've lasted me quite a while! no way i'm spending that on a rip-off scam
also check out a company in advance! it's pretty easy with the internet now

call credit card company and tell them you were sold under false pretences. contact trading standards and let them know. whilst they may technically not have broken any laws, the entire practice is dodgy as hell. how can they tell you 200 photos for £300 then sell you 8 for £270/295??

what false pretences were they sold under though?
#23
My bad, voucher was bought from Wowcher.
This was the offer: A boudoir photoshoot for up to 2 people inc. hairstyling, MAC makeover & mini-mani at ENVY London (was up to £199) OR redeem towards another Wowcher deal.

https://www.tripadvisor.co.uk/ShowUserReviews-g186338-d6212003-r240713923-Envy_London-London_England.html
#24
aau1
what false pretences were they sold under though?

the entire experience was a sham, they were brought in through the door using lies and fake competition nonsense. classic bait and switch
we can debate it all day long. i feel it was done immorally and with the intention to *scam* - however you may view it differently, others may view them as two mugs who were fair game. ultimately it is down to the card company (hope they paid by CC).
#25
Name and shame them scamming $&&@
#26
Why didn't you walk straight back in and stay there until your money was refunded?!
#27
Hate this type of pressure selling, when I was younger I would have caved in, but having learnt my lesson I will now quite happily challenge a hard seller and even have a go at them.
You need to stand your ground, I think these people were misleading and unprofessional, and you should go back and shout the place down until you get a refund.

However don't be so aggressive that they think you will be violent and call the Police...

Edited By: Bigfootpete on Aug 26, 2016 07:54
#28
why buy them ? just walk away
#29
Typical scam i am afraid. I have seen this regularly featured on watchdog. I thought everyone was aware of this by now.
#30
in future, stand firm. if they say they'll delete them that night, call their bluff (NOT). do you think they'll risk a sale for a few megabytes' storage for a few hours?

For your security reason they have to delete your taken photo, in case if their camera or storage device stolen and very next day your photos are on inappropriate web sites. If they say they will delete photo over night, let them do it. You can ask them if they give all or some selected photos on cd and then you print these photos from high st shop.
Any way its all done, better luck in future. :)
#31
I hate all these groupon/wowcher 'photoshoot' deals, they are all made to look cheap and you will end up spending a fortune.

I will never ever choose a photographer who charges 'per photo'. Much better to choose one that will give you the whole photo shoot on a disk for a set price. Obviously the intial cost seems to be more, but there are no nasty suprises and it doesnt have to be expensive.
#32
You should googled the company first and had a look at reviews, also when they were trying to sell you photos for a price you did not want to pay, you should have just walked out and left it's not as if they could have done anything anyway? Phone bank tell them you were sold these under false circumstances
#33
Manny50
You should googled the company first and had a look at reviews, also when they were trying to sell you photos for a price you did not want to pay, you should have just walked out and left it's not as if they could have done anything anyway? Phone bank tell them you were sold these under false circumstances

The bank won't be able to help. The op was not forced to sign the contract by gun point. He was the victim of pressure selling at its worst. Live and learn. Winning a competition to get photo shoots is such an old scam, it's incredible people have not heard of this.

In these situations, they rely on keeping you there for so long you cave in as you just want to go home and they rely on people not wanting to be rude.

Best thing you can do in these pressure selling is pretend to lose your temper and be really rude to them, accusing them of ripping you off by pressure selling and just walk out of the door. Run for your lives.
#34
Sorry but that was an awful read.
You've won a competition then shelled out £295?
What were you thinking?
#35
those are some damm expensive photos. I need to take up a new hobby it seems
#36
I read up to the £25 part and I already know you're being mugged off. If you're having to ask the question if you're being mugged off you truly are
#37
RossD89
I'm sorry that this happened to you, but why didn't you just walk away?

Was it ever made clear that it wasn't a competition? What did the terms of the conpetition state?


Why are you sorry????
#38
aau1
They offered to sell you goods at a price and you agreed to that price.

They are under no obligation to refund and I doubt your card issuer would do much for you either (you could try arguing for the £25 deposit that wasn't deducted but with no paperwork to confirm that was supposed to happen i doubt they'll do anything)






I've no idea why this comment had been disliked 3 times!!!!
#39
JaYy_dOg
shabbird
sadly this is how the scam works. Plenty of posts about similar experiences. Once they get you,
that's it, its about making money. Free competition etc.. is just so they can hard sell you the photos.
You got caught and sadly many others will keep getting fleeced.

You seriously have no idea how it made us feel, how forced we were to just buy and get out. It just happened so quickly. However, I will not let this get away will try the best i can and will add my experience onto their website customer reviews for sure!


You should've told the woman to go F herself. Grow some balls!!!!
#40
itsdavidjones1984
aau1
They offered to sell you goods at a price and you agreed to that price.
They are under no obligation to refund and I doubt your card issuer would do much for you either (you could try arguing for the £25 deposit that wasn't deducted but with no paperwork to confirm that was supposed to happen i doubt they'll do anything)
I've no idea why this comment had been disliked 3 times!!!!

Four now LOL

Fortunately, I don't put much stock in the +/- votes in Ask

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