Xbox One S. DNS error BT Smart Hub - HotUKDeals
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Xbox One S. DNS error BT Smart Hub

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I'm trying to set up an Xbox One S for someone and I'm unable to get it to connect to their BT Smart Hub router. I've tried both wired and wireless and keep getting an error 'the DNS is not resolving … Read More
supacook2k Avatar
2m, 2w agoPosted 2 months, 2 weeks ago
I'm trying to set up an Xbox One S for someone and I'm unable to get it to connect to their BT Smart Hub router. I've tried both wired and wireless and keep getting an error 'the DNS is not resolving Xbox server names'. any idea how this can be fixed? Glad i bought myself a PS4.
supacook2k Avatar
2m, 2w agoPosted 2 months, 2 weeks ago
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(11) Jump to unreadPost an answer
Responses/page:
#1
when you are connecting to it wirelessly, do you go through automatic settings or manual?
#2
Have you looked in the router setings to alllow Ports for Xbox? there is usually a pre setup xbox setting.
#3
Get a decent router. BT hubs are rebranded off-the-shelf cheap crap.
#4
raks_8
when you are connecting to it wirelessly, do you go through automatic settings or manual?


automatic. its being set up from new so has never connected and can't see an option to bypass this part of the setup just he he can use it without being connected to the internet
#5
markvirgo
Have you looked in the router setings to alllow Ports for Xbox? there is usually a pre setup xbox setting.


yeh, theres something already set up for the Xbox in port forwarding, this must have happened automatically.
#6
Try turning off the smart setup in the advanced network setting of the router and restart it
#7
Bertz99
Try turning off the smart setup in the advanced network setting of the router and restart it


smart setup has already been turned off
#8
#9
toiletseatlicker


thats of no use at the moment as i cannot get it to even get to the main Xbox menu as you need to connect to the internet as soon as you turn the Xbox one on and go through the set up.
#10
twisted89
Get a decent router. BT hubs are rebranded off-the-shelf cheap crap.
No they're not, BT design their own routers, infact BT are in the top 3 UK companies for money invested in R&D.
#11
PKRichie
twisted89
Get a decent router. BT hubs are rebranded off-the-shelf cheap crap.
No they're not, BT design their own routers, infact BT are in the top 3 UK companies for money invested in R&D.


All routers for all providers are cheap crap

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