I recently got an XFX R9 Fury graphics card from Amazon (Warehouse). Unfortunately upon testing it doesn’t work properly, though does have some video output. It displays fine in the BIOS and if I force Windows into safe mode. It displays fine too if I use the standard display driver. However, as soon as Windows Automatically tries to install its driver for the R9 Fury I get a black screen. I have disabled auto driver install in Windows 10 in case it is picking the wrong driver but I get the same problem if I manually try to install the drivers too (latest download from AMD).
I am sadly 99% sure the card is bad, but I really want to do everything possible to try to trouble shoot it and confirm for certain if the card has a problem. So part of this thread is about looking for possible options for doing this? In particular is there some way I can do some basic testing of the card outside of Windows to eliminate the possibility Windows is somehow detecting it incorrectly or that there is something wrong in my installation that is preventing the card from working?
Finally assuming the card is proven to be faulty beyond reasonable doubt, is there any way I can secure a replacement or repair? As I purchased from Amazon Warehouse, they will not provide a direct replacement, though with some negotiation, did kindly agree to pay towards the repair costs should I be able to find a means of getting it repaired.
Thing is I don’t really know how repairable graphics cards are? Is there such a thing as a graphics card repair shop or does repair mean send it to the manufacturer? And finally, could I still be covered via the manufacturer’s warranty on the card and thus eligible for a repair from them anyway? Is there any way I can check the warranty status of my card?
Thank you in advance.