Affordable mobile cashback Redemption help

Cashback

• +
  Do I need to claim my Guaranteed Cashback?
• -
  How do I claim my Cashback by Redemption?
  As part of our commitment to keeping our customers and staff safe during the coronavirus outbreak, we’re allowing you to submit cashback claims via email, rather than post.
  
  To submit a claim, follow these simple steps:
  
• Start an email quoting your name, order number and the voucher number that corresponds to your claim – you can find your voucher number on the cashback claim form you received with your mobile phone.
• Attach a PDF copy of the relevant airtime bills to your email, detailed below. Note that screenshots of your bill can’t be processed – please download and attach a full PDF copy of your bill.
• With your order details quoted and relevant airtime bill now attached, please send your email to us at cashback@affordablemobiles.co.uk.Claims submitted by post will still be accepted. However, we strongly recommend that you submit claims via email, wherever possible, to help minimise risks around the spread of coronavirus.
  
  

I can’t remember all the details but I remember that all the instructions were clear on the website and stated exactly which months you had to send stuff off. I never had any problem receiving payments.

Affordable is indeed the worst. Fonehouse is the easiest - upload one bill, get the money directly into your bank account in a few days. Mobiles UK is also relatively easy as they tell you exactly which bill needs to be uploaded for your specific contract, and not just the generic instructions. But they send a cheque, takes around 3 weeks.

Easy really just set reminders in your phone.
You just email them first 4 bills and quote the 1st voucher number.
Then next 4 bills and so on as in the instructions below for 18 month plan.

affordablemobiles.co.uk/hel…ack

deleted192272220/02/2021 21:26

i never take redemption deals, i can never be bothered sending the bills.

I love challenges lol this is my first time as well will see how it goes, I only get this because going to sign up to Vodafone broadband next week and get another £2 discount if I get voda sim,

deleted192272220/02/2021 21:26

i never take redemption deals, i can never be bothered sending the bills.

i have had a couple of redemption deals. they are fine but you have to set up a calendar alert to send in the phone bill. not too much hassle really.

i never take redemption deals, i can never be bothered sending the bills.

mutley120/02/2021 21:37

i have had a couple of redemption deals. they are fine but you have to …i have had a couple of redemption deals. they are fine but you have to set up a calendar alert to send in the phone bill. not too much hassle really.Read lessRead more

i know they payout. but its just another job/thing to do. in my eyes. id much rather just pay and forget. i did look at them on affordable mobiles and there are so cracking deals. its a personal thing i'm not knocking the deal..

ehsangreat20/02/2021 21:32

I love challenges lol this is my first time as well will see how it goes, …I love challenges lol this is my first time as well will see how it goes, I only get this because going to sign up to Vodafone broadband next week and get another £2 discount if I get voda sim,Read lessRead more

i looked they are good deals and the three one's are even better unlimited data for £6 a month. you can't go wrong with that. i know i'm to lazy to do the whole redemption thing..

You can do it via email...during pandemic at least

How many months contract?

18-Month Contracts
Line rental refunds for 18-month contracts and text pack/bundle refunds will be paid in five equal amounts in line with the following timescales and information provision:

(a) your first four airtime bills (where your first bill is the first correspondence from your network requesting ANY payment) and your first claim voucher within 60 days of the invoice date on your 4th airtime bill;
(b) your 5th, 6th 7th and 8th airtime bills and your second claim voucher within 60 days of the invoice date on your 8th airtime bill;
(c) your 9th, 10th, 11th, and 12th airtime bills and your third claim voucher within 60 days of the invoice date on your 12th airtime bill;
(d) your 13th, 14th and 15th airtime bills and your fourth claim voucher within 60 days of the invoice date on your 15th airtime bill;
(e) your 16th, 17th and 18th airtime bills and your fifth claim voucher within 60 days of the invoice date on your 18th airtime bill.

Thank you so much both, still not comfortable but will give it a go, there is first time for everything

Why_so_serious21/02/2021 06:07

How many months contract?

Its 18 month's, thank you

Affordable mobiles is the worst cashback company in a while and I've been claiming redemption cashbacks since 3 were giving away there first video phones.

You have to send a copy of every bill and by post too?!!

Emails pdfs accepted but this may change post pandemic but I'm sure they'll let you know if this does happen.

Anyway... So you have to send your first claim at month 4.
Month 1 is the first month you receive any bill from Vodafone(even if month 1is for a part month)
So assuming you order in February and your first bill is dated on any day in February then when you receive your May bill you need to send in all four bills including the May bill. This needs to be done within 60 days of the May bill.
You can work out all the remaining claims from thereon.
It's the first month that is usually confusing and open to interpretation unless they clarify what is classed as month 1 (which they have) (edited)

Anyone having any issues in 2022 - usually my claims are accepted within 24 hours, but currently waiting, maybe they're just slow down to staffing and Covid etc, so am not massively concerned yet, but wondered if anyone claimed recently and had theirs at least confirmed (I know the cheques take a while longer).

Reading the instructions that States send us a PDF copy of your bill so basically they want everything