2 x 2Tb Samsung HD204UI/Z4, SpinPoint Hard Drives *Weekend Deal Only* - £107.99 Delivered @ Scan - HotUKDeals
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great price for 2 of these. Free delivery for AVForums and Hexus people - sign up at AVForums, it'll take you 2 minutes!
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#1
Copy and paste from other thread.

"I was going to post it on here but the inclusion of that card reader is putting me off.
Be about £56 each for the deal for non AV members, members get them for around £54. Thats just dividing the price by 2. If you sold the card reader for £4 you'd get the drives for £52/£50 each.

Not seen any card readers on Ebay though."

Might be the time to buy, been waiting too long to fill up my HP server.
Heat added but note D missing from Drives in your title.

Edited By: formsm2000comp on Apr 15, 2011 15:39
3 Likes #2
FYI - This info borrowed from Satan from the deal posted 19/03

"Going to vote cold, despite posting a similar deal myself about a month ago.

Problem with this deal is that:

1) These are grey imports, so they will have no warranty with Samsung (usually 36 months), however they will have a 36 month warranty with Scan in its place

2) All these 2TB F4 Samsung drives produced before Dec 2010 are affected by a firmware issue, and require a firmware update. This update is not straightforward to apply. I am virtually certain that all the scan drives were produced prior to Dec 2010

3) Buying 2 drives simultaneously from the same source is not a smart move. They are likely to come from the same production batch. Therefore they are likely to fail at similar times. This is particularly dangerous if you are using one drive for data and the other for backup, or if you are using them in a RAID setup."

And this further info from mumjit of the same deal -

"A word to the wise - avoid any hard drive that has "Z4" in the title - it means it's being sold in a region it wasn't intended for sale in and thus will carry no form of warranty whatsoever from the manufacturer."
#3
I have decided henceforth never to purchase harddrive from Scan Ever again.....do not mind buying from amazon even if its a grey import at least is there is problem I ll get a replacement. I sent of a failing harddrive to Scan only to be told they done their checks and there is nothing wron with the drive so in order to get my drive back I ll pay £20...for a 1TB drive..
#4
A note on the firmware issue with these drives. I just got 4 from Amazon with a manufacturing date of 2011.02 and they still had the bad firmware. (When I say 'just', they literally arrived this week and I installed them yesterday in my aging NAS - ReadyNAS NV).

It was a pain to apply the firmware update (boot into DOS etc) but it is essential. Avoiding a complicated explanation you can get data loss without the firmware update. What's also a pain is that you can't check if you need the firmware update as the fixed version has the same version number as the bad firmware.

If I realised the issue beforehand I wouldn't have got them as it was a fairly arbitrary decision between these drives and the WD20EARS and the Seagate ones.

However, if you are OK with the DOS based firmware upgrade these are good drives - I've put about 2TB of mac backups and other data back onto these drives today and they stayed cool and quiet. But, why buy something that you know is broken?
#5
Bought a pair of these from Scan earlier this year.
No problems whatsoever.
#6
i've just bought two of these and the date on them is 02/2011 but someone on here says ther's still needed firmware update how do i tell if drive need's firmware update ??
#7
The fixed version number of the firmware is the same as the 'suspect' one. Not a good move Samsung !
I applied the fix, but have no real idea if it actually worked.
#8
how do you apply the firmware , and what happens if you dont apply it and it needs it ?
#9
When I applied the fix first time to my drive(s) the utility said it was updating and took a little time. When I retried it on a drive I had updated it consistently did nothing and immediately finished. This was the only indication. I've read of people applying the Japanese update simply because it has a different firmware version. Hardly satisfactory in this day and age.

In terms of whether the fix should be applied or not there is no guarantee the issue will occur so it's up to the individual. In my experience (10 years enterprise software developer and PC tinkerer for longer) if there is a known glitch, however improbable, you'll hit it eventually.
#10
In terms of applying the fix the worst bit is booting into DOS as nowadays PCs tend not to have floppy drives. The ease of booting from a USB stick varies with the motherboard, I had to tweak some BIOS settings around USB floppy emulation to get my old ASUS P5E board to boot. I used the HP USB Format Tool to create a Win 98 boot disc on a USB stick then just copied the firmware exe to the stick. Once this is done you still have to open the PC and plug the drive in (but you have do that anyway I suppose unless using drives in a NAS).

Seriously, the only thing that made me do this was that it was marginally less hassle than sending the drives back and ordering alternatives.
1 Like #11
ok , but i read that drive's after dec 2010 shouldnt need the firmware updated , yet said yours still had the bad firmware although i don't see how you could tell his still had the bad firmware as the updated firmware is exactly the same number ???, and i wouldnt know where to start with that process , never done it
#12
Yup, you're right it's pretty f##ked up :) The fact that the firmware updater only applies the fix once is enough for me. I'm comfortable with this as I've seen the same thing before. I also read that post-Dec 2010 drives were fixed as you did. But I've also seen reports like mine that Jan/Feb drives haven't been updated.
#13
that's stupid, cause the average person like myself who has never updated by that method , it sound's to complex and i can't afford to lose all that data because of some company's stupid cock-up , so what am i supposed to do
#14
you also need a desktop pc to plug the drive into to do the upgrade - you can't do it using a USB drive dock as far as I know
#15
Officially drives after 11 2010 don't need the firmware update. Considering that the updated firmware is named the same as the old, how are ppl finding that they actually need the update on their 2011 drives?
#16
i'm no expert at these things but managed the firmware update twice on these drives without too many issues (although my mate who has to counsel me through how to do these things step by step may not agree). google search hukd f4 drives and you'll get step by step instructions in one of the old threads on how to do it all.
worth doing just to be safe.
Although to be honest, i'd pay the £6 extra per drive and get it from amazon (you prob still have to update the firmware - but a solid 3 years manufacturers warranty and amazon's cs
#17
I've bought four of these drives from Scan and loads of other items over the years and they have always been first class.

I don't care if they are grey imports!! They are genuine Samsung drives with a three year warranty for a great price.
#18
@r this is what i said but lowly jim said some people are finding that drives after that date still need updating

LowlyJim - Apr 15, 2011 21:56Yup, you're right it's pretty f##ked up The fact that the firmware updater only applies the fix once is enough for me. I'm comfortable with this as I've seen the same thing before. I also read that post-Dec 2010 drives were fixed as you did. But I've also seen reports like mine that Jan/Feb drives haven't been updated.

..r - Apr 15, 2011 23:08Officially drives after 11 2010 don't need the firmware update. Considering that the updated firmware is named the same as the old, how are ppl finding that they actually need the update on their 2011 drives?
#19
@ vik a direct link would be better than telling people to google that , ythen have to trawl through pages to find the exact thing you are talking about
#20
From what I understand drives after 11 2010 have the new patch, and people are just updating it (possibly unnecessarily) for piece of mind. There's no proof that drives after this date still have this flaw.

Anyway I wouldn't touch this grey import from Scan when it's only a few quid more elsewhere for a genuine Samsung warranted one. Samsung will give you no support for these, and you have to rely solely on Scan's discretion and their own "expert" opinion on whether something is faulty or not.
#21
I found by far the simplest way to upgrade the firmware on these drives is to download a freedos CD iso with the firmware update utility included (there's a few sources for it). Then all that was needed was to boot from the iso, enter the freedos live mode (no need to install) and run the firmware upgrade.

I agree on buying from Amazon as well, they're extremely good handling faulty hard drives which I think makes it worth paying a few pounds more.

John
#22
This is ridiculous - you wouldn't buy a new car knowing you'd have to fit the wheels yourself !

Scan are out of order for offloading these drives to the public knowing they are faulty.
Either Scan has picked them up cheap from another supplier in another country because of the fault or the other country they were being sold in has banned the drive for sale because of the fault.

Then they bring it to our shores and we just gobble it up.

rant over !
#23
So do you have to put the firmware file on a memory stick, boot from memory stick, then connect the drive to Sata 1, or can you do multiple drives at a time. I guess you could change the boot order to sata 2,3,4,5 etc unless it only works on Sata port 1?

Dont see how that one EXE is going to work on boot...
#24
none of this to update seems easy to someone who has never done it before, it's ok for people who have someone to guide them through it or someone who has done it before , but i have'nt and don't have anyone to guide me through it , and i desperatly want to update firmware as got two of these and want to make sure they are safe before transfering 4 tb of data to them , as i can't afford to lose all that , and someone is waiting to buy my 1tb's of me

Edited By: tyson25 on Apr 16, 2011 18:02: more comments
#25
formsm2000comp
So do you have to put the firmware file on a memory stick, boot from memory stick, then connect the drive to Sata 1, or can you do multiple drives at a time. I guess you could change the boot order to sata 2,3,4,5 etc unless it only works on Sata port 1?

Dont see how that one EXE is going to work on boot...

No, you need to create a bootable environment and run the exe from within it. I think the easiest way to do this is to follow the steps here:

http://forums.****.co.uk/showpost.php?p=18605026&postcount=64

You can get the files on a usb memory stick but the CD is probably simpler, I believe you're meant to be able to do multiple drives at once but I chose to do one at a time.

edit: Argh, didn't realise **** were banned from here, these are the steps:


If you decide to update you can find a bootable iso with the firmware at the link below:
http://tiny.cc/pw6id

How to install:
- download the file
- burn it on a CD
- boot your PC from the CD
- chooe 1) "continue to boot from FreeDos"
- chose 1) "install to harddisk using FreeDos"
- chose your desired language
- chose "run FreeDos from CD"

Now you should get the prompt x:

- type "HD204UI" and press enter

The credit for this works goes to ringo747 on the oc forum.

John

Edited By: Johnmcl7 on Apr 16, 2011 19:17
#26
I've posted steps on how to do the firmware update in the simplest way I've found but because I linked to a forum with the steps my post has been put into moderation, hopefully it will be allowed to go live soon.

John
#27
majaboll
This is ridiculous - you wouldn't buy a new car knowing you'd have to fit the wheels yourself !

Scan are out of order for offloading these drives to the public knowing they are faulty.
Either Scan has picked them up cheap from another supplier in another country because of the fault or the other country they were being sold in has banned the drive for sale because of the fault.

Then they bring it to our shores and we just gobble it up.

rant over !

Not really an appropriate analogy, more accurately people do buy cars that need firmware updates further down the line to resolve an issue due to safety concerns. The hard drives aren't missing their 'wheels' and the firmware update isn't that difficult to apply but if you don't want to do that, then just buy a different drive.

John
#28
and as i said before , if you have done this before it's easy , but i have never booted up in dos , have no idea how to boot up in dos etc , i can update firmware on dvd writers etc now thats easy , but this sound's in no way easy for someone who has'nt done it before, and you say about buying a differant hard drive , well it's a bit late when i thought the problem had been solved , and already have the drive's , that doesnt really help me does it
#29
I bought from Amazon and got a Z4 - ran its serial no - and it came up with a 3 year warranty
#30
@johnmc other than that cd download do i need to download any firmware from a site or just burn that disc to cd and do those steps and it will do it it self ?, also does it matter if i have formated and partitioned the drive already ??

If you decide to update you can find a bootable iso

How to install:
- download the file
- burn it on a CD
- boot your PC from the CD
- chooe 1) "continue to boot from FreeDos"
- chose 1) "install to harddisk using FreeDos"
- chose your desired language
- chose "run FreeDos from CD"

Now you should get the prompt x:

- type "HD204UI" and press enter



Edited By: tyson25 on Apr 17, 2011 12:58: add more
#31
You don't need to download any extra firmware, someone has already put the Samsung firmware into the iso so when you type HD204UI, it applies the firmware update. Annoyingly, the new firmware has the same number as the old one (apparently to avoid qualification issues) so once flashed it will look the same as before.

Apparently the firmware doesn't affect the data or structure on the drive and I've not seen any complaints about lost data although it's not something I've tried myself so I'd certainly make sure all data was backed up first. I flashed my third and fourth drives brand new out of the box but I've got two in use that both need this firmware so I need to get onto making sure they're backed up and get that done.

John
#32
@johnmc17 hi both are brand new empty drives i have , but i've partitioned them and formated them , does that cause any probs updating firmware , just need to know before try updating them , better to be safe than sorry

also how long does the firmware update take ?

Edited By: tyson25 on Apr 17, 2011 15:31: add more comment
#33
Johnmcl7


No, you need to create a bootable environment and run the exe from within it. I think the easiest way to do this is to follow the steps here:

http://forums.****.co.uk/showpost.php?p=18605026&postcount=64

You can get the files on a usb memory stick but the CD is probably simpler, I believe you're meant to be able to do multiple drives at once but I chose to do one at a time.

edit: Argh, didn't realise **** were banned from here, these are the steps:


If you decide to update you can find a bootable iso with the firmware at the link below:

http://tiny.cc/pw6id


How to install:
- download the file
- burn it on a CD
- boot your PC from the CD
- chooe 1) "continue to boot from FreeDos"
- chose 1) "install to harddisk using FreeDos"
- chose your desired language
- chose "run FreeDos from CD"

Now you should get the prompt x:

- type "HD204UI" and press enter


The credit for this works goes to ringo747 on the oc forum.

John


I would of thought copying the files to the stick would create a bootable enviroment.
So techincally i could load up Windows startup repair using the CD/DVD, insert the USB with the drive, open command prompt, run the exe file and that would work?

Any chance you could PM me that link mate?
#34
No, you need to make sure the USB is configured as bootable first either through a utility or manually otherwise it won't boot. It is possible but can be fiddly getting it working, I preferred just to use the iso although I have the Zalman enclosure which means I can mount the iso as a CD.

If you do a search for "If you decide to update you can find a bootable iso with the firmware at the link below:" you should find the link which is about third on the list. I've found the info came from a different forum but there's quite a lot of threads around discussing the issue and how to make a USB stick with the files so shouldn't be hard to find.

John
#35
@johnmc17 can you let me know please so i can do it with the cd iso you provided in link please

tyson25 - Apr 17, 2011 15:[email protected] hi both are brand new empty drives i have , but i've partitioned them and formated them , does that cause any probs updating firmware , just need to know before try updating them , better to be safe than sorry

also how long does the firmware update take ?


Edited By: tyson25 on Apr 17, 2011 15:31: add more comment
#36
also the two i bought from scan are'nt z4 when i got them and have 3 year samsung warrenty on samsung uk warrenty checker
#37
Mine dont say Z4 on the drive themselves but the HDD warranty checker is down on Samsung apparntly.

My drives are dated 2011.02 so i pressume they dont need the update?
#38
i'd update them just to be on the same side, mine are dated 2011.02 but i still updated them , not worth taking the risk with 2tb of data , and warrenty checker must be working as mine said my hard drives are warrenty'd till 2015
#39
Might risk it, they should be updated but im not sure yet.
When i click on it just says page is not available.
#40
my advice after doing the upgrade on other peoples advice is , dont do it if it's a 2011 hd , as after doing what i was advised to do in the steps provided on the post my drives were no longer recognised as 1.81 tb insteaad only showing up as 931 gb so have now had to rma drives and hope they will replace them

Edited By: tyson25 on Apr 20, 2011 23:48: edit comments

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