3 year guarantee on all laptops over £599.00 @ John Lewis

• 
  djmutters8 months, 3 weeks ago #1Show comment toolsReply

  How annoying I bought my Macbook Pro last week with only 2 years Guarantee :(
• 
  greencode8 months, 3 weeks ago #2Show comment toolsReply

  Any ideas what this covers? I.e. With Applecare, if something goes wrong, you take it into Apple and they then keep it for a few days and get it fixed. It'd be interesting to see what JL do.
• 
  talkshop8 months, 3 weeks ago #3Show comment toolsReply

  Where is the deal?
  
  Cold from me.
• 
  OriginalSHare8 months, 3 weeks ago #4Show comment toolsReply

  If you only got it last week try giving them a call, they're usually pretty decent about stuff like that.
• 
  greencode8 months, 3 weeks ago #5Show comment toolsReply

  greencode

  Any ideas what this covers? I.e. With Applecare, if something goes wrong, you take it into Apple and they then keep it for a few days and get it fixed. It'd be interesting to see what JL do.

  
  
  For those interested: http://www.johnlewis.com/Help/Help.aspx?HelpId=9#guarantees
  
  It'd still be interesting to know how long it takes them to do a repair, as ultimately they would have to send it off somewhere.
  
  I suppose how desperate you need your equipment.
• 
  Aleina8 months, 3 weeks ago #6Show comment toolsReply

  greencode

  Any ideas what this covers? I.e. With Applecare, if something goes wrong, you take it into Apple and they then keep it for a few days and get it fixed. It'd be interesting to see what JL do.

  I believe what they do if you have a problem with your Mac is to send it to Apple to get it fixed. This may take a bit longer so in the meantime if they have some available they would provide you with a loan laptop to tide you over.
• 
  hugekebab8 months, 3 weeks ago1 Like #7Show comment toolsReply

  talkshop

  Where is the deal?
  
  Cold from me.

  
  
  The deal is that a 3 year standard warranty on a laptop, any laptop, is very good, as you well know.
  

  
  Edited By: hugekebab on Aug 28, 2012 08:00
• 
  amitkg8 months, 3 weeks ago #8Show comment toolsReply

  thought it was always 3-5 years on electricals
• 
  gizmouk8 months, 3 weeks ago #9Show comment toolsReply

  The 3 year warranty doesn't cover the battery.
• 
  maffs8 months, 3 weeks ago #10Show comment toolsReply

  Any higher education student buying via apple.com receives 3 years Applecare automatically
• 
  htc_touch_pro8 months, 3 weeks ago #11Show comment toolsReply

  maffs

  Any higher education student buying via apple.com receives 3 years Applecare automatically

  
  
  that's not 100% correct. You get a 3 years warranty within UK only. If you want a 3 years global warranty, you still need to upgrade it (which is cheaper than normal price)
• 
  blizzard78 months, 3 weeks ago #12Show comment toolsReply

  gizmouk

  The 3 year warranty doesn't cover the battery.

  
  
  It should if there's a manufacturer fault, i.e. the battery fails or melts etc. It won't for regular wear on the capacity.
• 
  qwerf1238 months, 3 weeks ago #13Show comment toolsReply

  htc_touch_pro

  maffs

  Any higher education student buying via apple.com receives 3 years Applecare automatically

  
  
  that's not 100% correct. You get a 3 years warranty within UK only. If you want a 3 years global warranty, you still need to upgrade it (which is cheaper than normal price)

  
  
  Also the free cover apple gives to students doesn't include Apple Care phone support
  

  
  Edited By: qwerf123 on Aug 28, 2012 09:19
• 
  999tigger8 months, 3 weeks ago #14Show comment toolsReply

  This is a good deal, but dont be syrprised if they put up the prices of their laptops to cover the increased warranty.
• 
  djmutters8 months, 3 weeks ago1 Like #15Show comment toolsReply

  OriginalSHare

  If you only got it last week try giving them a call, they're usually pretty decent about stuff like that.

  
  
  Thanks for the heads up I phoned them and they said they would sort me out with an extra year and whilst talking they wanted the item number of my Laptop and informed me that they have since dropped the price by £125.00 and because I'm within the 28 days they are happy to give me the difference if I come into store so thank you for the heads up OriginalSHare 8)
• 
  djmutters8 months, 3 weeks ago1 Like #16Show comment toolsReply

  999tigger

  This is a good deal, but dont be syrprised if they put up the prices of their laptops to cover the increased warranty.

  
  
  Not true (see my other post) this now has 3 years warranty and the price has actually gone down ;)
• 
  999tigger8 months, 3 weeks ago #17Show comment toolsReply

  djmutters

  999tigger

  This is a good deal, but dont be syrprised if they put up the prices of their laptops to cover the increased warranty.

  
  
  Not true (see my other post) this now has 3 years warranty and the price has actually gone down ;)

  
  
  JL are a lot more hard edged and competitive these days than they used to be hence the massive change in policy when the price match promise was altered to be more restrictive and less generous. In most cases you cam find the same computer cheaper elsewhere, but without the extended warranty. they still used to match that but these days they do not. I was talking aboyt pricing generally over time.
• 
  angusangus8 months, 3 weeks ago #18Show comment toolsReply

  amitkg

  thought it was always 3-5 years on electricals

  
  
  Same here, I though most electricals (TV/computers) from John Lewis has a 5yr guarantee.
  
  I've bought 3 (one laptop, 2 TV's) in the past couple of years, all with 5 yr guarantees???
• 
  JamesClark19918 months, 3 weeks ago #19Show comment toolsReply

  Oh great! This'll make up for the over-priced laptop they sold me in the first place :)
• 
  s4vvy8 months, 3 weeks ago #20Show comment toolsReply

  djmutters

  How annoying I bought my Macbook Pro last week with only 2 years Guarantee :(

  
  
  You can return your MBP within 14 days or purchase and then buy a new one with 3 yrs warranty.

• previous
• next
• • 1
  • 2

Post a Comment