Abbey Deals & Sales for 2016 - HotUKDeals
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14Expired

2 x 210g larger family pack (normally 140g) Jammie Dodgers - £1.00 @ Abu Baker Leeds

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N.B. These are a larger size pack - normally 140g in major supermarkets Leeds Hyde park branch expiry 28/03/15 Shared Via The HUKD App For Android.
Headingley_Lad Avatar2y, 1w agoFound 2 years, 1 week ago6 Comments
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god knows what your £1 funds buying from here.
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Ibbyk
I voted HOT n it went from -8 to -11
me too went from -5 to -4 ??
heat added
I voted HOT n it went from -8 to -11
furiousjammin
These are 2 for £1 everyday of the week in Poundland and Poundworld. Standard price really.

The packs you are referring to are a smaller standard 140g size:
http://www.mysupermarket.co.uk/morrisons-price-comparison/Biscuits/Burtons_Jammie_Dodgers_Original_140g.html
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49Expired

Santander Zero Account - for mortgage customers - zero overdraft and international fees

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A Brilliant account for those that have abbey mortgages. (please don't make this thread to discuss your past issues, every deal for a bank goes down that same route, lets just talk about the product
dr_badbeats Avatar7y, 2w agoFound 7 years, 2 weeks ago10 Comments
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"please don't make this thread to discuss your past issues, every deal for a bank goes down that same route, lets just talk about the product for once".

Reads to me like it is Abbey (Santander) posting the deal itself. Deal sounds good and attractive, but I'm not certain I like this comment (above) - Abbey is well known for their terrible customer service, something that anyone thinking of taking on this account should be aware of. Sometimes it's best to pay a little more and avoid the hassle of dealing with a bank that has plenty of sales people but very little customer service support. It's worthwhile looking at the link http://www.bitterwallet.com/santande...-qualify/21659 to see comments from Abbey customers.
Ive submitted my details and ticked no for abbey mortgage holder.. maybe they will open this up
I have had Abbey Zero card for over 6 months now... But its a mastercard and is first 1000 interest free for some time and no cash withdrawal fees and other stuff...

So are they now taking out a Zero bank account?
there about 5 million abbey mortgage account holders - so there should be a few people that can benfit

this is probably intended to be released recently to tie in with the OFT statement on charges which is due today
-70Expired

£100 for switching you account to Abbey/Santander

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Not for everyone, as I know Abbey's CS is not the best. But if you were looking to switch your current account this is a pretty good deal! We're offering our customers £100 if they switch their
dr_badbeats Avatar7y, 2m agoFound 7 years, 2 months ago28 Comments
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splender;6330153
[SIZE="5"]BEWARE Santander/Abbey does not offer many of the services taken for granted by the likes of Barclays, Natwest, Lloyds.... the missing functions are:- [/SIZE]

1. There is no facility to allow "Additional Name Mandate", this is a form offered by the normal high street banks where if you are not around you can delegate and authorise a trusted partner, relative or friend to operate your account. This is sometimes needed when you are on holiday, extended illness at hospital or job assignment out of the country for a few months or more. Santander has no such facility , unlike the big four High Street Banks which offers you a mandate form to fill in, and they force you to go to a solicitor to get a Power of Attorney which costs around £100.

2. Santander does not allow your partner to operate your account, as stated above, and if one of you is not computer literate then if the partner or relative operate your online account then it is in breach of Santander's terms and condition. Their "stupid" reason is to explain to the customer that this measure is to prevent fraud! So if a husband lets her wife uses his cash card to draw some cash out then it is possible for the wife to commit FRAUD. ....I ask what FRAUD is this! So without an "Additional Name Mandate" you are in breach of Santander terms and conditions and you are a BAD guy if you operate someone else account even when that person has asked or authorised you to do it.

3. If you have online banking from Santander you would be alarmed when you come to pay off your credit card bills, utility bills, tax to Inland Revenue, council tax etc.. on line as there is no option to pay bills unless you have a sort code and an account number. Therefore you cannot pay off any of your credit card bills on line because credit cards do not have SORT CODES and normal bank account number! With any of the big four high street banks the payment options allows you to pay bills with any credit cards, debit cards, utility bills......

4. When you send money internationally by electronic transfer , Santander's list of countries is shorter than the list of countries available to the big four High Street Banks. So say if you wish to send £1000 to country x and this country is not on their list then you will have to panic unless you have another account with one of the four big banks.

5. Their fraud detection software is rather primitive and elementary. For example, if you use a particular branch's cash machine and that one is broken down or not available, you just pop a few metres down the road to use another cash machine, the setting of their fraud detection is so elementary that it triggers the transaction as fraud and locks your cash card from any further transaction. I experienced this, and it is extremely distressing when you have no access to your own money. It is even worse when you are abroad and the elementary settings on the fraud detection triggers fraud and you are stuck abroad with no cash until you manage to unlock it by calling their fraud department. Be prepared to spend a fortune calling their helpline from abroad. The don't use the "calculator" type anti-fraud device like Natwest and Barclays etc..

These are just a few of the things that they don't offer to customers unlike one of the big four banks. So keep one of the big four high street bank account just in case as an alternative.


But worst of all......

THEY ARE DISHONEST!!!!!
[SIZE="5"]BEWARE Santander/Abbey does not offer many of the services taken for granted by the likes of Barclays, Natwest, Lloyds.... the missing functions are:- [/SIZE]

1. There is no facility to allow "Additional Name Mandate", this is a form offered by the normal high street banks where if you are not around you can delegate and authorise a trusted partner, relative or friend to operate your account. This is sometimes needed when you are on holiday, extended illness at hospital or job assignment out of the country for a few months or more. Santander has no such facility , unlike the big four High Street Banks which offers you a mandate form to fill in, and they force you to go to a solicitor to get a Power of Attorney which costs around £100.

2. Santander does not allow your partner to operate your account, as stated above, and if one of you is not computer literate then if the partner or relative operate your online account then it is in breach of Santander's terms and condition. Their "stupid" reason is to explain to the customer that this measure is to prevent fraud! So if a husband lets her wife uses his cash card to draw some cash out then it is possible for the wife to commit FRAUD. ....I ask what FRAUD is this! So without an "Additional Name Mandate" you are in breach of Santander terms and conditions and you are a BAD guy if you operate someone else account even when that person has asked or authorised you to do it.

3. If you have online banking from Santander you would be alarmed when you come to pay off your credit card bills, utility bills, tax to Inland Revenue, council tax etc.. on line as there is no option to pay bills unless you have a sort code and an account number. Therefore you cannot pay off any of your credit card bills on line because credit cards do not have SORT CODES and normal bank account number! With any of the big four high street banks the payment options allows you to pay bills with any credit cards, debit cards, utility bills......

4. When you send money internationally by electronic transfer , Santander's list of countries is shorter than the list of countries available to the big four High Street Banks. So say if you wish to send £1000 to country x and this country is not on their list then you will have to panic unless you have another account with one of the four big banks.

5. Their fraud detection software is rather primitive and elementary. For example, if you use a particular branch's cash machine and that one is broken down or not available, you just pop a few metres down the road to use another cash machine, the setting of their fraud detection is so elementary that it triggers the transaction as fraud and locks your cash card from any further transaction. I experienced this, and it is extremely distressing when you have no access to your own money. It is even worse when you are abroad and the elementary settings on the fraud detection triggers fraud and you are stuck abroad with no cash until you manage to unlock it by calling their fraud department. Be prepared to spend a fortune calling their helpline from abroad. The don't use the "calculator" type anti-fraud device like Natwest and Barclays etc..

These are just a few of the things that they don't offer to customers unlike one of the big four banks. So keep one of the big four high street bank account just in case as an alternative.
Abbey were not bottom of the most recent banking league table. Lloyds banking group and the post office were:

http://www.prophet.com/downloads/articles/ukcustexp-retail-banks.pdf

this is not really the issue, of all the transactions that happen across all banks only a small percentage require extra assistance or help from customer service, and only a small percentage of those still receive poor customer service. the league table and any comparison across brands can only be relative.

For example below are four recent deals for different financial institutions all with negative contributions made about CS.


http://www.hotukdeals.com/item/477087/exclusive-market-leading-credit-car/
http://www.hotukdeals.com/item/476154/lloyds-tsb-added-value-current-acco/
http://www.hotukdeals.com/item/475405/msn-co-uk-have-teamed-up-with-aviva/
http://www.hotukdeals.com/item/343724/alliance-leicester-current-accounts/
dr_badbeats;6264338


Abbey is below average with its customer service, this isn't disputed. However the vast majority of issues are dealt with quickly and easily. If I were to post a deal for any other bank, we would have the same thread with people writing stories of poor customer service.

It's obviously frustrating when you receive poor service from any institution - especially banks. But we need to accept we are one of the last countries to have free banking, something that won't last.

Many people seem to have an exaggerated aversion to bank errors, and as such, are often unnecessarily scathing and irrational to employees, and to friends and family members.

sorry if this seems a little too aggressive, it just seems that so much anger is directed at banks, and their employees.


You have admitted that Abbey have below average customer service. The point I (and presumably others) was trying to make was that Abbey ARE the bottom of the customer service league (no matter whether other banks have issues in that direction too).

People considering this offer have to weigh up whether £100 is worth the knowledge that you are becoming part of the bank with the worst customer service record.

For me - no! I've even suggested A&L as being a better option even though they are part of Santander.
dr_badbeats;6264338
I have worked for Abbey in the past, I don't at the moment. I've worked across the finance/banking sector for over 15 years, including working as an IFA.

I'm not sure a problem with a competition tie-break is the most worthwhile point to base your argument for a "DISHONEST" company.

Abbey is below average with its customer service, this isn't disputed. However the vast majority of issues are dealt with quickly and easily. If I were to post a deal for any other bank, we would have the same thread with people writing stories of poor customer service.

It's obviously frustrating when you receive poor service from any institution - especially banks. But we need to accept we are one of the last countries to have free banking, something that won't last.

Many people seem to have an exaggerated aversion to bank errors, and as such, are often unnecessarily scathing and irrational to employees, and to friends and family members.

sorry if this seems a little too aggressive, it just seems that so much anger is directed at banks, and their employees.

Not banks, just one bank and if they blatantly and dishonestly handle a simple thing like a competition ( intended to attract new customers) how can we expect them to behave with our accounts?
Just how stupid does one have to be to leave money in a bank that proves to you, beyond any doubt, that they don't care a fig for honesty?
-95Expired

Abbey Direct ISA : 2-3 %

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If you are lucky enough to have money to invest in tax free savings via a cash ISA or have an existing cash ISA offering poor rates such as most of those offered by the banks and Building Societies re…
AnotherOne Avatar7y, 4m agoFound 7 years, 4 months ago10 Comments
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Hibron;5815919
I have never understood this. Correct me if I am wrong.
We get 2 or 3% WOW interest on our money but the financial scumbags charge us like 35% or 40% interest on a credit card??? So why do people get excited about 2 or 3%? Unless I am not understanding it. We must be sheep!

maybe you need a different credit card if you are paying 35-40%! :w00t:

and yes, you are not understanding it (sic)
Hibron;5815919
I have never understood this. Correct me if I am wrong.
We get 2 or 3% WOW interest on our money but the financial scumbags charge us like 35% or 40% interest on a credit card??? So why do people get excited about 2 or 3%? Unless I am not understanding it. We must be sheep!


Baaaaaaaaaaaa.

You're right, but they have to pay for their plush offices and massive bonuses somehow!
Meh,

There are quite a few around this amount. The Lloyds fixed rate ISA is 3% if you have £9000 and 3.2% if you have £30000. Also withdrawal penalties aren't as bad (90 days interest on the ammount withdrawn).

http://www.lloydstsb.com/savings/fixed_rate_cash_isa.asp
IF - 2.75% on £1 balances and over

http://www.if.com/savings/cashisa.aspx
I have never understood this. Correct me if I am wrong.
We get 2 or 3% WOW interest on our money but the financial scumbags charge us like 35% or 40% interest on a credit card??? So why do people get excited about 2 or 3%? Unless I am not understanding it. We must be sheep!
-291Expired

Abbey Super ISA 5.5% (variable)

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As title. More info can be found on the website. http://www.abbey.com/csgs/Satellite?appID=abbey.internet.Abbeycom&canal=CABBEYCOM&cid=1210610545388&empr=Abbeycom&leng=en_GB&pagename=Abbeycom%2FPage%…
dmaster2000 Avatar7y, 8m agoFound 7 years, 8 months ago8 Comments
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i will give you 100 percent return on your monies if you forward me your bank account no and sort code

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Last edited by cripps555 : Today at 00:54.

Sounds like a good idea to me...signed Fred the Shred RBS
i will give you 100 percent return on your monies if you forward me your bank account no and sort code
I was just wondering how good this was since my friend told me about this ISA, saying he got it....didnt mention to me he had to take out another 3.75 year or longer investment product! Thanks for feedback!
this account seems slghtly odd...

you need to put X amount into a qualifying investment account
then you need to put the same amount into this ISA to get a 5.5% rate?

5.5% is a high rate in todays market, but depending on the other account the average interest earned might actually be quite low...
> if voting cold give reasons why..

Requires you to invest the same amount you pay into the ISA in one of Abbey's investment products. These seem to need a 3.75yr or longer commitment whereas the ISA could suddenly become poor value at any time as it's a variable rate and includes a 1yr bonus.

If you're going for one of those investments anyway then fair enough, otherwise it looks like a poor and restrictive tie-in to me.

Megamart.
411Expired

Abbey Credit Card 0% interest on balance transfers for 15 months plus a new lower APR...

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Santander Cards has launched an improved Abbey Credit Card offer with 0% interest on balance transfers for 15 months, with a 3% fee. A six month increase in the balance transfer term on the existing o…
dr_badbeats Avatar7y, 9m agoFound 7 years, 9 months ago27 Comments
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An absolutely mickey mouse company...avoid.
Does this card allow you to transfer balances directly to your current account like the Virgin card?
Thanks in advance.
I don't think they know what they are doing. I received two conditionally accepted letters separately, with different "if undelivered" addresses on the back of the envelopes. Both letters formatted differently but both with the same information. However, one envelope has a summary box sheet which has completely different information regarding APR and balance transfer 0% period from the rest of the pages in that envelope and the other envelope has a request for ID but no address to send it to.

And both letters had the same reference number.
Applied, received letter today saying I had been conditionally accepted and asking for agreement form to be signed and returned. On closer inspection interest free period has been cut to 6 months on balance transfers but extended to 6 months for purchases. There is also no fee for balance transfers. No indication of credit limit. Also APR 18.9% Confused!!
Still not received a reply from these guys....................poor show.
41Expired

£100 for switching your account to abbey

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From 17 November abbey are launching a new account which gives new customers, who switch to Abbey, £100. This account is being launched as part of the November Banking campaign, and will be on sale fr…
dr_badbeats Avatar8y, 3w agoFound 8 years, 3 weeks ago19 Comments
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I applied for an Abbey credit card after they offered me £100 to open one. They wrote back saying I had changed addresses so could I send proof of address to them or take proof to my local Abbey. I took ID down and they said they would send it off. I heard nothing. I wrote an email and asked what was happening. They wrote back and said that they did not have my application (despite the fact they must have had to ask me for proof of ID) and I could apply again. I said I would not do this as if they could not look after an application form then what chance had they of looking after my money. I cancelled all my accounts with them - which took some doing - especially trying to get tax certificates which took several calls after not receiving anything after the local branch said they would order them. Several months later Abbey wrote to me and said my application for a credit card had been unsuccessful. What a shambles that place is.

I have an account with Alliance and am concerned about that now that Santander (Abbey) have taken it over. Nationwide still give me the best high street customer service.
don't know if i'm the odd one out, but i've been banking with the abbey via a biz account and my own personal mortgage for a good 3yrs

i've been very happy with their service so far, the instore reps were some of the best i've ever dealt with but that's bound to vary with every branch.
Not only is Abbey the worst bank in the UK, Santander is also the worst bank in Spain, I speak from experience.
masterruckus;3464353
it says in the op that it starts on the 17th november!


yes, i read that obviously...... the question was where did the OP get the info from prior to the launch date.
the question still stands

thanks
Not a great account but £100 is £100! May give it a go.
-1Expired

free nights hotel stay for a free financial review

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bradford and bingley are doing a free hotel stay with a free financial review
the porter Avatar8y, 2m agoFound 8 years, 2 months ago4 Comments
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So now they're giving the bank away instead of the hotel rooms then?
So turn up for your financial review, say you have no money, no mortgages, no interest in any insurance, and then say "Can I have my free hotel room, please?"
Almost certainly a waste of time, and possibly a waste of your money too.

These so-called 'financial reviews' are about you telling someone you don't know all about your finances so that they can then be better armed to sell you the services of their employer, whether or not those services are right for you, and regardless of whether or not you could get a better deal elsewhere.

Sure, you might get a free night in a hotel (not necessarily worth that much - think of it as a loss leader for the hotel - you'll possibly pay for a second night, buy drinks, meals, breakfast etc.) - but it's a bit like going to a timeshare sales pitch to get it - really not worth the hassle (leaving aside the potential for being saddled with financial 'products' you don't need or will never be able to claim on! Critical illness cover anyone? :-)
there doesn't seem to be much on the site, any idea what hotels?
31Expired

Top price Sound of Music theatre tickets: £69.20 reduced to £37.50

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First post! :S It seems to be only for this week, but they tend to update this on a weekly basis anyway. Sound of music was a good show, so for Stall or upper I think its a good deal.
kunalramchandani Avatar8y, 3m agoFound 8 years, 3 months ago1 Comment
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[COLOR="DarkOrchid"]Bargain..
good find[/COLOR]
351Expired

Abbey Zero Credit Card - 0% balance tranfer fee!

42
Great if you have exisiting balances on other credit cards as it is completely free....! 0% balance transfer fee 0% foreign exchange fee 0% cash advance fee* £0 annual fee 0% on balance transfe…
dr_badbeats Avatar8y, 5m agoFound 8 years, 5 months ago42 Comments
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i didnt receive the card. neither i received a rejection note
gforce67;2350785
I got mine through quite quickly, the main problem is that they won't tell you what your Credit Limit is until you sign the agreement and get the card which I think is a joke. I phoned them and they said that's the way all their cards work!


I think it it the same with other cards.
Sent my agreement two days ago ..
I got mine through quite quickly, the main problem is that they won't tell you what your Credit Limit is until you sign the agreement and get the card which I think is a joke. I phoned them and they said that's the way all their cards work!
Has anyone actually had their application processed ?

Over a week ago and nothing....

Tried ringing the lemons....OMG talk about the worst call centre possible......these idiots could'nt even use the reference number the website gave me.....after been passed around 5 different depts I gave them the middle finger and put the phone down.

Be warned as others have said they ARE A COMPLETE NIGHTMARE !! :x
JaimeC;2288873
Me too! Absolutely terrible!!! worst CC in my life. I have been with Abbey for about 12 yrs and always had a cc with them, when they left mbna AWFUL!!

No one could tell me balance, when payment was due, still waiting on internet passwords...8 mths later!!! despite countless phone calls to people who can't understand you and read a script! been passed around lots of departments. No statements for months. Today I have just wrote a cheque for the balance and a letter to close the account. I have had enough. [COLOR="Red"]You can't even pay over the phone with an ABBEY!! debit card. Useless beyone belief![/COLOR]
Im even thinking of changing my current account their CS is just getting worse in branch and on phone.


There's a reason for that. I had the same problem with HSBC (my nightmare CC) whose rules stated that if I missed a payment I could submit a late one (with a late fee) by phone, but I could not submit an early payment by the same method. The whole system stank of making life awkward to pay on-time thus incurring late fees. The result was a monthly 40 mile round trip to their nearest bank. NEVER AGAIN
264Expired

Reclaim £225 if you have recently switched or repaid your mortgage

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Not sure if this is in the right section or if it has already been posted, I could not find it here? Mods please move to wherever it should be. Applies to most mortgage lenders not just Abbey. If y…
ant eg Avatar8y, 10m agoFound 8 years, 10 months ago39 Comments
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How does the repaid mortgage being done?? Is it also applicable on reverse mortgage loans?
Hi Guys,

Does anyone know if this only applies to Mortgages with Banks? I had a Mortgage with Northern Rock and moved it to Natwest.

Thanks in advance
Just contacted A&L cheque on it's way for £100.00 plus interest. Well worth 10 mins digging through old paperwork and a 2 min phone call. I do think it is unfair that the mortgage lenders don't have to do anything until you ask for your money back. So many people are probably unaware of this. Good job there are sites like this to redress the balance, will be telling my mates to check theirs.:thumbsup:
Just called Abbey and they are sending out a form. This is because I have changed address since I changed mortgage with them. I hope it's not too difficult to fill in! God knows what my old mortgage account number was!!!
Just spoke to Birmingham midshires about a mortgage we came out of last year with them, they filled out a form while i was on the phone and will get back to me Fingers Crossed!!
Cheers for the info
35Expired

Internet Saver 6.4% AER @ Bradford @ Bingley

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Best rate online saver available, no catch! Key Features: * You can open your account with as little as £1. * We give you the convenience of online access, 24 hours a day. * You ge…
Freeman Avatar9y, 2m agoFound 9 years, 2 months ago33 Comments
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thepearce
Can you provide any more details on that?

Sorry these offers are now closed!
http://www.ingdirect.co.uk/offer75/

Basically ING Direct offered every new customer who opened an account with them and credit £2500 in it before 30th of Sep, then they will give you £75. So I put the funds in last week, now have the £75 and ready to run... :whistling:
Used to have a fair amount with ING but their rate is poor now.
Transferred some to Sainsburys at 6.25% Instant and some to Chelsea B/S at 6.4% 30 days notice
Freeman
ING has just honoured their £75 bonus today, not bad for 10 days of saving. Very happy !:-D

Sorry a bit out of topic here, as that thread seems to be no longer available.

Can you provide any more details on that?

Edit: Found this on MSE : http://forums.moneysavingexpert.com/showthread.html?t=525289
ING has just honoured their £75 bonus today, not bad for 10 days of saving. Very happy !:-D

Sorry a bit out of topic here, as that thread seems to be no longer available.
Considering savings are guaranteed to £35,000 (£3k loss max, which would require the biggest economic crash since the 1930s to occur) savings are perfectly secure tbh.


Maybe old news now, but this recently changed to pay out 100% of the first £35,000...

http://news.bbc.co.uk/1/hi/business/7021414.stm
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