Virgin Media Deals & Sales for 2016 - HotUKDeals
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Virgin Media Deals & Discounts

392
74

Virgin Media Retention Deal: 70Mbps Fibre - £17 pm, 12 month contract - £204.00 total

23
Coming up to the end of my first year with Virgin Media. We're on an intro offer of £5 pm for 50Mbps fibre, plus £18 pm line rental and weekend calls - total £23 pm. I phoned to cancel a few days a…
siblades Avatar1d, 17h agoFound 1 day, 17 hours ago23 Comments
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very hit and miss getting deal from virgin. I got 6 months @£17.50 and remainder 12 months @£25 with £30 credit making average of £21 a month on a 18 month contract for 70mb. Not as good as the £17 offers but took it to save all the ringing back headache.
cr7hg
eslick
150mb with no issues and only pay £23 on a retention deal.
​who are you with?

Virgin
Just phoned to cancel my promotional £5 deal.

Got offered £29.25 for broadband only......won`t be doing that anytime soon!
jimpom23
cr7hg
I pay £36 for 150Mb now and call them to reduce my monthly bill every single month. I'm only getting 4Mb in the evening. it's a joke considering how much I'm paying. Virgin cheats

Exactly the same for me too - just joined Plusnet


​I will have a look at them. I will be switching after new year
eslick
150mb with no issues and only pay £23 on a retention deal.


​who are you with?
-173

Virgin Telly Tablet + Samsung J3 from £23 per month - Pre Order £552.00 @ Virgin

2
New 14 inch Virgin telly Tablet, Portable Smart TV and Samsung phone from £23 per month. I just upgraded my tariff so £6 per month for me. Seems like a great spec for a new bit of Tech, no doubt m…
mrbeeks Avatar2d, 16h agoFound 2 days, 16 hours ago2 Comments
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Good tablet but does not justify the price.
http://www.virginmedia.com/content/dam/virginmedia/dotcom/images/shop/cable/telly-tablet-image-split-netflix.jpg

Display

Epic 14-inch screen
Bright multi-touch display
Crisp Full HD resolution (1920x1080)
Audio

Four built-in speakers
Size & Weight

355mm x 225mm x 20mm
1.5kg
Storage

32GB built-in storage for music, movies and apps
Up to 64GB of storage via microSD card slot
3GB of RAM for super-speedy performance
Show more
Processor

64-bit MediaTek Octa-core chip
Operating System

Android 6.0 Marshmallow
Camera

5-megapixel front facing camera
HD video recording
Fast autofocus
Wireless Connectivity

Dual band WiFi (802.11a/b/g/n/ac)
2.4GHz and 5GHz channels
Bluetooth 4.0
Inputs

2x USB
1x Micro USB
3.5mm headphone jack
microSD card slot
DC charging
Battery

12060 mAh battery
Up to eight hours entertainment on a full charge
Lasts up to 72 hours on standby
64

Virgin media Retention deal TV XL/ 200mbs internet/ weekend calls £32.33

61
Was looking at renewing my Sky and Virgin services through retention deals. Got this deal which is far better than anything else available. 200mbs internet TV FullHouse package Evening calls
Dbrown1984 Avatar4d, 22h agoFound 4 days, 22 hours ago61 Comments
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JWaite
Gareth, Quote/Did this include line rental? I had this offered as £24 plus line rental (£43)
, Am with VM for several years now and when I had called earlier this week, I got a similar deal but had to settle for 70Mbps BB and the line rental was taken off my card. Can either of you let me know if you got the 500gb or 1Tb TIVO? I got just the 500gb. Thanks.
[/quote]

​£24 is the total per month. I was staggered by the offer.
​That is total price
Full House Bundle

Talk More Anytime

Free Voicemail

Full House TV (XL)

Additional V Box

V HD Monthly Fee

TiVo Monthly Fee

VIVID 200 Optical Fibre

Bundle charges total£65.00Promotional offer(s)

12 month TV and Broadband discount

12 Month Line Rental Saver

Promotional offer(s) total£60.00CRPhone line rental

Line Rental

Phone line rental total£19.00

New monthly package total*£24.00
t002236
uni
those who got the good deals, did you already have the tv and phone and internet so it's all just a discounted version of what you had already, or did anyone get any additional services and a reduced price?
i get broadband only and pay nearly £40. i'd be happy getting the 200mb for £24, moreso if it was the slightly better gamer version, but getting the tv added on (not fussed about phone) would make it miles better. i don't pay line rental as have no landline, just the fibre internet. i use sky for telly
I had existing services. But the guy on the phone offered this and said it was available as a package deal to counter sky, so basically, if I chose a smaller tv package it would cost more, but if I chose a smaller phone package the cost would come down. This was with retentions btw not customer services and I needed a landline so didn't ask for how much without it.

thanks. i appreciate the information and time you took to reply
uni
those who got the good deals, did you already have the tv and phone and internet so it's all just a discounted version of what you had already, or did anyone get any additional services and a reduced price?
i get broadband only and pay nearly £40. i'd be happy getting the 200mb for £24, moreso if it was the slightly better gamer version, but getting the tv added on (not fussed about phone) would make it miles better. i don't pay line rental as have no landline, just the fibre internet. i use sky for telly

I had existing services. But the guy on the phone offered this and said it was available as a package deal to counter sky, so basically, if I chose a smaller tv package it would cost more, but if I chose a smaller phone package the cost would come down. This was with retentions btw not customer services and I needed a landline so didn't ask for how much without it.
those who got the good deals, did you already have the tv and phone and internet so it's all just a discounted version of what you had already, or did anyone get any additional services and a reduced price?

i get broadband only and pay nearly £40. i'd be happy getting the 200mb for £24, moreso if it was the slightly better gamer version, but getting the tv added on (not fussed about phone) would make it miles better. i don't pay line rental as have no landline, just the fibre internet. i use sky for telly
16

Virgin Mobile Sim Only 4g £6.00/month 600mb data, 300minutes. £9/month 2gb data 1500 minutes

8
nice price for light mobile users and decent £9 a month deal for value. all on 30 day rolling. ends soon though
Bowerbankftw Avatar5d, 10h agoFound 5 days, 10 hours ago8 Comments
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I've been a virgin mobile customer for eight years on a cheapo 3G deal and phoned up last week for 4G. Eventually passed to someone located in the Philippines (!!). Pleasant enough but difficult to understand her accent. Eventually grudgingly offered 1GB data for £7/month on a 12month contact. Looked at my account the next day to see whether the promised changes had happened (they hadn't) and noticed I'd been charged over £13 for the call I made to them the previous day! I‘d used their 084 number apparently. Had to go through the whole rigmarole again and all sorted in the end but TBH I wish I'd switched to Tesco Mobile. Wife uses them, their customer service and efficiency is much better.
You lose the 0870 and 084 calls being included in your allowance if you change to a 4g plan so I didn't bother. I'd rather have slower internet given how much I use and the ability to phone those numbers without being charged through the nose.
MrsMcNoodles
I've been with Virgin for at least 10 years. I was on a fabulously cheap deal which they withdrew last month despite it being sold as a lifetime deal. I rang yesterday to change my package to around the £10 mark. Spoke to retentions and their offer and service was so poor that I cancelled. Didn't get offered the £9 package and they couldn't/wouldn't match to another provider offer I'd seen. So much for loyalty!


Me too. Been with them for years,as had my wife and son. All our 'lifetime' contacts ended with s letter earlier this month. Rang retentions who couldn't have cared less.

However,every cloud, now just joined plusnet mobile,same signal. Unlimited minutes and texts plus 4gb of 4g data £10 per month! Boom. So a better deal,more data and 4g.
I had 2 x £6pm sims with virgin. last week i was told the offer (250mins & 1gb data) on one of them was coming to an end and i would need to pay £10pm. when i rang them up i was offered £9pm and that's yer lot. So i switched to life for £5.95pm with 1.5gb, ok its still 3g but with free wifi in many places so what? Changing to life was dead easy and i can understand every word they say....and i'm not talking just about the clarity of the line.

However, as a long suffering virgin customer (mug), i decided to switch to the above 4g deal as i only use ~350gb data a month and rollover seems reasonable to me........sim arrived.........switch on.........hello, hello.........the other caller has cleared......

There are only 5 things in life which really boils my p1$$: Tony Blair, the BBC, cheese with fruit in it, Scottish Power (no don't get me started) and VirginMedia.
I've been with Virgin for at least 10 years. I was on a fabulously cheap deal which they withdrew last month despite it being sold as a lifetime deal. I rang yesterday to change my package to around the £10 mark. Spoke to retentions and their offer and service was so poor that I cancelled. Didn't get offered the £9 package and they couldn't/wouldn't match to another provider offer I'd seen. So much for loyalty!
-255

virgin media retention deal £39 per month, 12 month deal £468.00

30
posting as may help others coming to the end of a deal. My contract with virgin just went up to £41 per month for only 70mb broadband and weekend calls, no tv. I said I would leave and they were n…
shadowwebs Avatar1w, 12h agoFound 1 week, 12 hours ago30 Comments
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i got offered 200mb sports and movies for £40 a month. took the offer.

but now there saying it was xl tv only offered and it was 41 per month. made a complaint and they will be checking the recordings
sandraknowles65
billythefish
ive been with virgin since they started(15 years?),cancelled ,retentions ring so i tell them they are to expensive(89 a month for top package) guy says who are you going to?so i said might go to sky,he just said i cant compete with them and put the phone down.so i am now joining sky at the end of the month,sports,cinema,box sets,multi room,fibre max,phone @£50 a month.


​did the same with me


​I would love to go with sky but there is a guy that lives behind me that has a massive tree on his property that blocks the satellite signal. anyway he won't chop it down so I'm stuck with Virginia.
snowflake75
so you're only saving 2 pounds a month???..
score! !!

sports for £39 and 200mb broadband

they will be loosing money on you

someones telling porkies

Edited By: revster on Nov 27, 2016 15:33
COLD

VM checks if you can get BT fibre in your area, if you cant yo get no good deals
Interesting, I'm in the process of doing this. Just cancelled subscription 200meg top phone 2 boxes sports and movies at £110 a month. Ignoring calls til they unveil the new box next week and was gonna be happy with anything around £90. Will hold out for a better deal I think now...
568Expired

Virgin SuperFibre 50 broadband £18.00/month - £15 installation fee -Black Friday offer

152
Virgin are currently offering £9 off their SuperFibre 50 broadband. No line rental, £15 installation fee and it's valid until Mon 28th Nov. Cracking deal if you are looking for cheap and reliable broa…
teji Avatar1w, 14h agoFound 1 week, 14 hours ago152 Comments
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damn missed it :(
jundy
spitfire51
siblades
My intro offer ends on 9th Jan. My partner's just signed up to this new deal in her name with the £50 promo code no problems and the delivery is on 7th Jan.
I'll ring up and give my 30 days notice on 9th Dec, am I right in thinking that if retentions offer me something better than this £18pm deal my partner just signed up for, I can accept that and then she can just cancel her order as it hasn't gone live yet? Or does her cooling off period start from now?
where did you get the £50 promo code from?
i'm in a queue to cancel my contract.
I used VMVBOX50, worked online when entering it on Promo code box

Yeah, saw that posted further up in the replies and it worked for me too when I placed my order on Sunday.

So that will pay for the activation charge and almost 2 months BB cost.

My quickstart self-install kit is being delivered tomorrow.
Daytrader
bodolf
jundy
bodolf
jundy
bodolf
jundy
secretmsg
kezno4
can't add virgin to the the same house hold for 180 days after canceling
​Will it tell you immediately after ordering ?
Well I've just got off the phone from retention team, as the best they could do was £29 pm, cancelled it, then ordered this deal again in my name.
I was just going to apply with a different email address but when registering kinda went auto pilot mode and did it with the existing email address. Ive received all the welcome emails and date of start etc
when you cancel, your service stay active for 30 more days , so when you reordered in with a different name , did you get a delay start date, like after the 30 days??
I gave my 30 days notice, and ordered as a new customer to kick off from 23rd dec, 2 days before my 30 days are up (when you order, they give you dates when you want to receive self setup box)
what did you fill on details page of the order for: is it your current address, residential status and how long you ve been at the address
Yup, everything exactly the same. When you put in your house number/post code it will ask are you new/moved/existing, i selected brand new. Only thing i didn't do which i should have done is use a different email address. Less hassle fir online account.
If you are in the slightest bit worried do it on someone else's name living at the address. I have it on good authority, an employee, who said it works fine if you do your name one year and your partners the next.
Tbf i dont really care and did it on my own again, told the lady at 'customer care' that the loyalty business is BS, and if they decide to give better perks to new customers i will be a new customer every 12 months
thanks again mate.
just placed the order, my contract is ending 26 dec, only option for delivery was 23 or 26 dec, selected 23, placed order . ;)
thanks again
i said well i will leave them and sign back up as a new customer, they told me that you cant rejoin from same house postcode for at least 3 months, so not sure how others are doing this.


Thats only true (to some extent) for the same person. So your telling me if you moved into a new house and the old owner left he wouldnt be allowed BB.
spitfire51
siblades
My intro offer ends on 9th Jan. My partner's just signed up to this new deal in her name with the £50 promo code no problems and the delivery is on 7th Jan.
I'll ring up and give my 30 days notice on 9th Dec, am I right in thinking that if retentions offer me something better than this £18pm deal my partner just signed up for, I can accept that and then she can just cancel her order as it hasn't gone live yet? Or does her cooling off period start from now?
where did you get the £50 promo code from?

i'm in a queue to cancel my contract.


I used VMVBOX50, worked online when entering it on Promo code box
Daytrader
jundy
bodolf
jundy
bodolf
jundy
bodolf
jundy
secretmsg
kezno4
can't add virgin to the the same house hold for 180 days after canceling
​Will it tell you immediately after ordering ?
Well I've just got off the phone from retention team, as the best they could do was £29 pm, cancelled it, then ordered this deal again in my name.
I was just going to apply with a different email address but when registering kinda went auto pilot mode and did it with the existing email address. Ive received all the welcome emails and date of start etc
when you cancel, your service stay active for 30 more days , so when you reordered in with a different name , did you get a delay start date, like after the 30 days??
I gave my 30 days notice, and ordered as a new customer to kick off from 23rd dec, 2 days before my 30 days are up (when you order, they give you dates when you want to receive self setup box)
what did you fill on details page of the order for: is it your current address, residential status and how long you ve been at the address
Yup, everything exactly the same. When you put in your house number/post code it will ask are you new/moved/existing, i selected brand new. Only thing i didn't do which i should have done is use a different email address. Less hassle fir online account.
If you are in the slightest bit worried do it on someone else's name living at the address. I have it on good authority, an employee, who said it works fine if you do your name one year and your partners the next.
Tbf i dont really care and did it on my own again, told the lady at 'customer care' that the loyalty business is BS, and if they decide to give better perks to new customers i will be a new customer every 12 months
thanks again mate.
just placed the order, my contract is ending 26 dec, only option for delivery was 23 or 26 dec, selected 23, placed order . ;)
thanks again
Scratch that, some retentions chap rang me this morning and asked, why have i cancelled.
I told him the deal, that VM don't believe in loyalty, sob story about looking after the pennines etc and he asked who am i moving to, i told him VM but as a new customer.
He told me he could honour new cust deal + apply the 50 discount back to my account + upgrade me to 70 meg an all. So now i got a cracking deal, considering i dont have down time and itll now be faster. Get in 8)
I only have broadband with Virgin, 50MB £33 a month :( have BT phone line, so if i left them, how would retensions contact me.


Depends on contract length, but if your out of contract term cancel it RIGHT NOW.
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277

virgin media retentions £19pm for XL phone & 50mb broadband (free line rental) - £17.00

57
Was going to switch to sky broadband and telephone for £23 month after £60 tcb and £50 m&s vouchers. Virgin offered free line rental for 12 months, so only works out £17 after they discounted a fu…
crocket Avatar1w, 1d agoFound 1 week, 1 day ago57 Comments
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IWANTBLUE
tek-monkey
Cabled our street last month, came round offering 50mb with phone and a tivo for £16. Had it installed today.
can you tell me your address please m8, not your actual address obviously but the area so I can quote it for an aunt who's recently been given the 'youre connected' letter :) she's about to register with them so being able to quote the area thats just been offered £16 means they cant claim it cant happen.....like they did when I requested this deal a couple of days ago :(..
TIA

Its Stafford, ST16 area.
tek-monkey
Cabled our street last month, came round offering 50mb with phone and a tivo for £16. Had it installed today.
can you tell me your address please m8, not your actual address obviously but the area so I can quote it for an aunt who's recently been given the 'youre connected' letter :) she's about to register with them so being able to quote the area thats just been offered £16 means they cant claim it cant happen.....like they did when I requested this deal a couple of days ago :(..
TIA
Got a call from both virgin and sky today after cancelling and ordering a bt deal. virgin offered 17.25 a month for 70mb broadband which I took them up on (I've been happy with my service and would rather not deal with the installation of a master socket, drilling, mess and the hassle of quidco and Mastercard to make the deal worth it). sky reduced my variety pack from £15 to £12.80. I know I was better off with Bt price wise, but it's still £30 a month vs £42 I was paying. Also means I don't have to convince them to put the router upstairs in the boiler cupboard, where all my ethernet cables are routed from for the whole house.
I had 50mb BB and phone with evening and weekend calls (I think it is) from a Uswitch deal on a standard 12month contract that I joined up on around 4months ago (29.99 all in) and had a letter to tell me that my services we're going up by £3.49 pm. I only got the phone line installed as it made the broadband actually cheaper and don 't need a landline.

I just called then to see what they could do and offered £20 credit and my services would cost £27.xx pm for 6months and then no further reductions all on a new 12 month contract so have cancelled.

So thanks to the idiot who authorised the increase everyone's bill, they have now lost another customer as I was actually happy at the time with my services until they decided to take the ****.



Edited By: karlypants on Nov 29, 2016 12:27
Talking to Virgin is like talking to a brick wall. I got better chance of negotiating world peace.

With the price inflation every year or so, I find it hard to find a better alternative​
81Expired

Virgin 50Mbps Broadband, Player TV and Weekend Calls £29pm + £125 Amazon Voucher + £50 bill credit (£14.99 Activation fee) ... effectively £15.66pm! And other Virgin Black Friday promos £348.00

19
As part of its Black Friday Weekend offering, Virgin are offering a choice of either a PURE Jongo T6 wireless speaker, or £125 Amazon, John Lewis or M&S voucher, with every bundle purchase. Using t…
Khairul Avatar1w, 1d agoFound 1 week, 1 day ago19 Comments
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Khairul
Mrs.Z
I JUST switched to Vodafone two days ago! :(

Did it go active two days or go or are you still waiting for activation? If the latter, you can cancel pretty easily.


Went active two days ago :(
Crazy good offer :)
Thanks op, i was paying £50+ out of contract. Much better deal :D
Khairul
CerealKiller13
My installation is due next Friday, if I ring them, do you reckon they will give me the £50 off and voucher?
As above, if you ordered it less than 14 days ago you have the right to cancel and a full refund.
So basically you can ring them and say, "Either give me the £50 credit or I'll cancel and reorder anyway."

Annoyingly I ordered 3 weeks ago as that when I got confirmed date to move into new house. No harm in phoning to ask.
CerealKiller13
My installation is due next Friday, if I ring them, do you reckon they will give me the £50 off and voucher?

As above, if you ordered it less than 14 days ago you have the right to cancel and a full refund.
So basically you can ring them and say, "Either give me the £50 credit or I'll cancel and reorder anyway."
71Expired

Virgin Media 50MBps Broadband - £19.25/month (£231.00 for 12 months)

24
Click on the "broadband only" tab to display this price. Very nice price for new customers. Deal lasts until 28th. You can order up to 1-2 months in advance of installation btw. £18/month, £14.…
nirvanaman Avatar1w, 1d agoFound 1 week, 1 day ago24 Comments
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How to order, I can only put in my details and u get the well call you in 5 days to see what services we can offer
ople
just called them and they wont do anything for me - i am paying £31 for BB and phone - don't want phone but they did charge more for BB on its own! If i was a new customer i could get what i want for £18 - i probably should just leave. Its a months notice if i ask them to cancel it - anyone think they will call back and do a better offer if i did?
When i was with virgin a couple of years ago i asked to give my 30 days notice, they then offered to pricematch the best deal i found for regular adsl broadband at the time. Sky are offering broadband for £15/m including line rental. You should be able to get them to pricematch that. They might not do it when you give them your notice but they will phone you after a week and likely offer you a better deal than their 1st deal.
eslick
Javz
eslick
I pay £23 for 150Mb broadband only, ask them if they can match it, they should be able to find other offers.
How did you get yours for £23?


Put in the request to cancel and get the call from retentions. we were on a higher price coming to an end, been playing the same game with sky and virgin for years and always get a discount, this time the guy caught me out and I said if the discount wasn't coming to an end we would have stayed he the offered two sets of discounts which resulted in us paying less than we were.


​Thanks!

Got my yesterday's plan to £43! And I even do anything. The guy over the phone just I shouldn't take yesterdays offer as there is a better offer in place.

Thanks again!
When I was with Virgin, they told me at any point I could change my package to the 'new customer price' but it'd round my contract back up 18 months
Javz
eslick
I pay £23 for 150Mb broadband only, ask them if they can match it, they should be able to find other offers.
How did you get yours for £23?


Put in the request to cancel and get the call from retentions. we were on a higher price coming to an end, been playing the same game with sky and virgin for years and always get a discount, this time the guy caught me out and I said if the discount wasn't coming to an end we would have stayed he the offered two sets of discounts which resulted in us paying less than we were.
-116

Virgin Media Broadband contract renewal £180.00

19
If you are coming to the end of your contract with virgin Media BB, get in contact with them and tell them to match sky's BB and line rental deal at £15 per month. I've just got 12 months BB & line re…
Realdeal685 Avatar1w, 2d agoFound 1 week, 2 days ago19 Comments
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kris1234
virgin didn't agree to price match sky broadband. They said I need to pay £99 line istalation with sky .


Sky installation is £25 + £10 for the router. One of my friends tried what I did but didn't work for him - but what did work for him is that he signed up with the sky, Virgin then called him up just to confirm and explained the landline number was being ported over to sky. They asked why he was leaving. He mentioned that it was because of the price and told them skys price is £15 monthly. They matched the price. That was it. He rung sky back up and got refunded for the setup fees he paid for. This will only work if your contract is ending within a couple of weeks.
Best I could get was £50 good will credit and 2 months line rental refunded (as my line rental saver does not expire till January). Otherwise the contract was £30 for 50MB BB, L/R and basic Tivo. That was after 3 hours worth of calls. This defintely would not match Sky, nor offer me the Black Friday new customer prices.
virgin didn't agree to price match sky broadband. They said I need to pay £99 line istalation with sky .
If only I hadn't paid for the line rental saver in August, I would have tried this. :(
imranhepz
awful company. put my price up twice in my 24 month contract.

Damn! if you're coming to the end of your contract i'd def try this.
-79

Virgin Media 'Best Ever Prices' for New Network Areas on Broadband and TV some cracking prices INCLUDING line rental

34
Hi All, these are cracking prices on all the virgin bundles, cheaper than I've seen on MSE, uswitch etc. all with Line Rentals included!!! This is New Network areas only but great if you can get it…
joseph00334 Avatar1w, 2d agoFound 1 week, 2 days ago34 Comments
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DAZZ2000
cliffio76
DAZZ2000
cliffio76
DAZZ2000
drtongue
That reminds me to give them a ring to see what I can get for being loyal.
I cancelled as I was moving to Sky for their £10 tv deal....
Virgin have talked me into staying put. Their retention offer isn't much more than this vivid 100 offer but I'm on the vivid 200, full house to package, evenings and weekend calls plus extra TiVo box.
Needless to say I've cancelled the Sky move :)
how much were you offered?
dropped the TV & Phone line at the weekend, yet to sign the new contract so interested to hear what they offered you.
New Superhub 3, extra TiVo to replace ailing V+ box and my existing (ex big kahuna) package for £35 instead of the usual £80.
Was told they have some new promo offers for existing customers - I can only imagine retentions has gone into overdrive since customers have tried to jump ship for the half price Sky q deals :)
did you keep the vivid 200?
i've just that and they're charging me £40!
Yes, still the same vivid 200 service.
Definitely you want to push them then. The retentions team are more eager to help so if you've just put in a cancellation wait for them to call you and they'll throw better offers at you.
I've been with them since 2002 and I've always had the TV/Landline/broadband bundle. Hands up though I've had to call them almost every year in the last 5 or 6 years to renegotiate as they do like to push their prices up a lot!.

gave them a call. all they could offer was 65 for the big kahuna package. cancelled it all, lets see if i get a phone call.
For my 150Mbit line I'm paying £26.25 a month for 6 months then £29.25 for 6 months on a 12 month contract. Retention deal.
i Got 150MB for £30 for 12 months on 12 months contract.. Is this a good deal or did someone get better? Not really interested in TV or phone.
drtongue
That reminds me to give them a ring to see what I can get for being loyal.


Not much, I tried this last week
Even though I'm with Virgin I hate how much they spend on advertising. Received 2 letters this week, would prefer to have the money they spent on that off my bill
56Expired

Virgin Black Friday deal - double 4G data sim plan 4GB - £12.00 - 30 day rolling contract

23
Virgin mobile has Black Friday deals which promotes double 4G data plan with the same allowance. For example you can get 4GB data for the price of 2GB, £12. Valid until 28th November.
farshad7000 Avatar1w, 5d agoFound 1 week, 5 days ago23 Comments
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farshad7000
SlingShotUK
Well this deal seems to have ended! So much for Black Friday. It was saying the 28th November yesterday but now the deal on SIM only double data has gone.
Everyone else seeing that?http://store.virginmedia.com/virgin-media-mobile/sim-only/pay-monthly-sim.html
It is still available; go through the plan and the double data promotion will be applied.

Aha yes! Thanks for pointing that out - much appreciated. It add's it as an extra at checkout.

Just odd as yesterday it was showing it clearly on the page. Wonder why they removed it.

Edited By: SlingShotUK on Nov 23, 2016 18:44
SlingShotUK
Well this deal seems to have ended! So much for Black Friday. It was saying the 28th November yesterday but now the deal on SIM only double data has gone.

Everyone else seeing that?

http://store.virginmedia.com/virgin-media-mobile/sim-only/pay-monthly-sim.html


It is still available; go through the plan and the double data promotion will be applied.
Well this deal seems to have ended! So much for Black Friday. It was saying the 28th November yesterday but now the deal on SIM only double data has gone.

Everyone else seeing that?

http://store.virginmedia.com/virgin-media-mobile/sim-only/pay-monthly-sim.html
Retentions.
Pspvita
I get 32gb for £11 from ee

Yeah come on, this is a site to share deals not just post what you got... how did you get this? Retention? Some link?
-225

Virgin Mobile Sim Only £25.00

19
As per title Virgin Media Sim Only 4G - £25pm 30 Day rolling contract 5000 mins Ultd Texts 20GB Data Data rollover to next month if you don't use it all.
aaronbee Avatar2w, 4d agoFound 2 weeks, 4 days ago19 Comments
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chriscousins
from what I understand Virgin upgrades to 4g for free.

Nope they don't...if u have a 3g contract sim you have to change to a 4G plan. Iv tried many many times to get the 4G upgrade but they won't budge....I pay £22pm for unlimited everything
szaman81
I was going to sign up found out you cannot tether


Strange I use my device to tether?
I had an unlimited everything contract with Virgin, but because I was regularly using between 3 - 5 gb, they informed me they were switching me to a 500mb contract for the same price. For every day I went over the 500mb they would charge me £2!!! Just aswell I read the letter properly. I worked out it could have ended up costing me £50+ a month. They basically just wanted to either get rid of me or rip me off. They only want to give people unlimited data if they don't use a lot of data, but then what's the point of paying for unlimited data?!!! So cold from me! :(
I was going to sign up found out you cannot tether
So how do you get 4g with them if you are already on a sim only deal? Ring them up and give them a hard time?
7Expired

Upgrade your Virgin to 4G, Data Rollover, Free Whatsapp and Messenger messages FREE

8
you can now upgrade to 4G FOR FEEE ALSO, DATA ROLLOVER. WHICH MEANS UNUSED DATA IS CARRIED INTO THE FOLLOWING MONTH ALSO FREE WHATSAPP AND FB MESSENGER MESSAGES ARE FOR FREE. NO DATA NEEDED!!
ibnmalik93 Avatar3w, 11h agoFound 3 weeks, 11 hours ago8 Comments
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I won't be upgrading. IMHO 4G is pointless with such low data limits as it's only going to help you burn through that data faster, which is probably exactly what the operator wants. The minimum should be 1GB, there shouldn't even be a 300MB tier, you could easily use that in a couple of days these days, even simple web pages guzzle data faster than ever with video advertising and the like.

It's like having a really thick hose (plenty of bandwidth) but only a cup of water to put down it (data)...

Edited By: ST3123 on Nov 13, 2016 12:33
Still shoddy tariffs

Monthly cost Minutes Texts 4G data
£6 300 Unlimited 300MB
£9 1500 Unlimited 1GB
£12 2500 Unlimited 2GB
£15 2500 Unlimited 4GB
£25 5000 Unlimited 20GB
Any carried over data only lasts for a month and expires on the next billing cycle, irrespective of whether it is used or not. Promotional data (such as the double data deal) cannot be carried over.

Also, inclusive calls to 08 numbers have been removed and are not included in any of the 4G plans.

Maximum 4G speeds is limited to only 25 Mbps d/l. I'm currently getting 20 Mbps on my current Virgin 3G plan on speedtest. No tethering still.

The 4G plans are more expensive than the 3G ones, just checked through my account.

All in all, effectively feels like a downgrade for more money!
Will ring them up tomorrow and see if I get a good deal
ZedKay
Not a freebie, as you have to pay more for 4g Sim only plans. Existing 3g sim onlt customers have to move to a more expensive plan if they want the same data allowance in 4g.


​no it's the same!
274

Free mobile calls for Virgin media customers (call them to update to new plan)

35
So Virgin Media launched new phone packages back in the summer - basically the same as the old ones but with calls to mobiles included in your free call allowance. So, if you get free evening and week…
N00N00 Avatar3w, 6d agoFound 3 weeks, 6 days ago35 Comments
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573310
bma1445 - what's the 'Play' box your talking about? I'm in the same boat as you, can't stand how unresponsive the Tivo is and never use it for that reason, so was considering cancelling my subscription. Didn't know about the Play box, or that there were any alternatives to be honest.

Maybe they mean Player Bundle? It would make sense, as it's the lowest TV offering, so you get the bundle price but the TV part is effectively costing you nothing.

All the same, I hate to be a cynic, but I just can't see virgin offering 200mb broadband, phone and even the basic TV bundle for £23 to a new customer, let alone someone mid-contract.




Edited By: Splashmo on Nov 09, 2016 00:34
Just called them, only switching me if I start a new 12 contract at same price.
Decided not worth at this time.
Arrn't the new Virgin mobile tariffs worth mentioning like I'm a new thread?
bma1445
roory
bma1445
Virgins new plans/pricing are weird.
We called them to cancel our tv boxes and keep the broadband and phone, since we're sick of the slow TiVo boxes and are going to sky. They wanted £300 early termination fees, but said they had a bundle with 200mb broadband, evening calls and a "play" TV box which they could do for £23 a month, and told us to stick the box in a drawer somewhere.
No logic whatsoever as there's a box out there not being used which they could be making money off, but £23 a month for 200mb bb and a phone line (and a basic TV service we won't use) ain't half bad!
I can't see anywhere on this site how you would get this package? The best I can see is £29 a month for 50mb Broadband, Talk weekends and TV?
I am currently on Phone and Broadband Only with a 70Mb connection but would happily get the TV if it meant paying less! ;)
Any help appreciated :)
I have no idea what package it is, we have a couple of weeks left until it changes and shows online (30 days notice since it was a downgrade). When it's online I'll upload a photo of the package they've put me on

That would be great to know thanks. I'm currently out of contract and prices have risen recently so no that happy, Phoned threatening to leave and the best they said they could do was knock £3 a month off for 6 months. Find it hard to believe thats the best they can do if you got a deal with TV and 200mb Broadband at £23 pm , does that include your line rental charge and everything?

cheers
I was on the phone to them this morning.

Good news was that he upgraded the 'free calls to all mobiles' (except Lyca Mobile & some others that I hadn't heard of).

The bad new was that he informed that my monthly bill was going up from £29.99 to £41 after price increase & loss of a promotional credit. Then he tried to cheer me up by knocking off £3 a month til the end of my contract.

So all in I'm NOT HAPPY that I am now paying £38 from November not £29.99.

Oh well, contract ends mid March.....
-173Expired

Virgin Full House Bundle @ £30 a month for 12 months with free Xbox One S £588.00

21
£30.00 a month for 12 months then £52.00 a month + Virgin Phone line for £19.00 a month 12 month contract 5Full House TV + 1VIVID 100 fibre broadband + 3Talk Weekends Entertainment a…
aamir34 Avatar1m, 2w agoFound 1 month, 2 weeks ago21 Comments
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1. VIRGIN CABLED STREETS ONLY. 12 month minimum term. £19 Virgin line rental required. £32.50 off relates to VIP bundle.
2. Only open to new customers. You can use the offer as long as it’s not used alongside other discounts and you haven’t already signed up for a package over the phone or on Virgin Media's public website.
3. From £9 off package price a month, for 12 months on an 12 month contract on the broadband & phone package Standard prices apply after 12 months.
4. Virgin Media line rental £19 a month required. Direct Debit and eBill price. Add up to 45p a month payment handling fee for non-Direct Debit payments and £1.75 a month for paper bills.
6. May not be used with any other offer unless stated. Downgrading a service in your bundle may result in loss of bundle discount. If you upgrade any aspect, standard pricing applies to upgrade.
7. Virgin may withdraw or amend the discount if you change any part of your package.
8. Virgin reserve the right to withdraw this offer at any time. Prices are subject to change. Discount does not apply to line rental. If you upgrade any aspect of the service, standard pricing will apply to that upgrade. If you cancel during your minimum contract period an early disconnection fee will apply. Further legal stuff applies.
9.Activation fee (£14.99) and engineer installation fee (£40) may apply. Subject to survey, network, capacity, status and credit checks. Check if your home’s connected at virginmedia.com. *Equipment remains property of Virgin Media. Subject to misuse/mistreatment. Further Legal Stuff applies.
10. 500GB Xbox One S: 500GB Xbox One S is valued at £249.99. UK residents aged 18 or over only. Members of Reward Gateway who are new customers only who purchase via the Indirect sales channel. Offer is a 500GB Xbox One S for the Full House, Full House Movies, Full House Sports, Full House Sports & Movies or the VIP bundles. Maximum one 500GB Xbox One S per household. Offer available to new customers who take an offer during the offer period from 17th October 2016 until 23rd October 2016.
Virgin reserve the right to withdraw offers at any time. If you cancel your order before installation, you will not receive the 500GB Xbox One S. 500GB Xbox One S is not exchangeable or redeemable for cash or other goods/services. You must supply an email address and mobile number at sign-up. Your 500GB Xbox One S will be dispatched via post 28 days after installation via Exertis, an approved third-party supplier. If you cancel or downgrade within your minimum term contract to a bundle with a lower value after 28 days of sign-up we may charge you for the value of the 500 GB Xbox One S quoted above. Should the gift be damaged in transit contact Exertis within 48 hours of signing for the parcel, to receive a replacement. If the gift is faulty, Exertis will replace the gift within 28 days after date of receipt. Outside these timescales, a warranty of 1 year is provided by the manufacturer, customer must contact the manufacturer directly.
Does this deal actually exist??
snowflake75
Gollywood
snowflake75
Gollywood
snowflake75
I just got a retention deal with then 2 weeks ago. will stick with that because I was on the phone for over an hour with them and the engineers have already been.
Sensible Question Mode On
My current deal with them ends 1st week of Dec.
Any tips on how I can get a decent retention? I'm useless at getting any deals. Last time I threatened to leave, handed in notice, but they didnt relent. Offered my minor reductions.
Ended up begging them to let me back - and paying more than what they had offered!!
I have Unlimited Landline, 50MB Broadband (Superhub 3), Basic Tivo pack which I have now disconnected as we never use it. Paying £29.99/month. Assuming it goes up to £33/£34 in Nov.Sensible Question Mode Off
​you're actually getting a really really good price as you have the hub 3 which is relatively new. I'm paying 53 pounds for 2 tivo boxes unlimited phone Inc to UK mobiles 70mb Internet and m+ channels

Am I? :{

Superhub3 is not doing the job. Had it 2 weeks. Really disappointed. So many Wifi drop outs. Family curse me everytime they use the net.....

£53/month? You must have a serious lot of bundles with them! Phone & Broadbandis all we need. They can take away Mr Tivo


​I was on mates rates which started at 54 but with all the price hikes it was coming up to 70 pounds. tbh I've still got 7 days to change my mind. I've been with them for years now and never once had an issue with them (maybe cos I'm mice n polite lol) ... the two engineers came out for free yesterday, usually they charge 40 pounds but I charmed the customer service operstor! :D


​A lot easier for the ladies to charm their way into a good deal...

I'm very pleasant on the phone but it doesn't get me far.

Will you ring on my behalf? :p
paulandpam1
Gollywood
snowflake75
I just got a retention deal with then 2 weeks ago. will stick with that because I was on the phone for over an hour with them and the engineers have already been.
Sensible Question Mode On
My current deal with them ends 1st week of Dec.
Any tips on how I can get a decent retention? I'm useless at getting any deals. Last time I threatened to leave, handed in notice, but they didnt relent. Offered my minor reductions.
Ended up begging them to let me back - and paying more than what they had offered!!
I have Unlimited Landline, 50MB Broadband (Superhub 3), Basic Tivo pack which I have now disconnected as we never use it. Paying £29.99/month. Assuming it goes up to £33/£34 in Nov.Sensible Question Mode Off
I find the best way to get a deal from Virgin is to call them during the day so you have a good chance of speaking to someone in a UK call centre and ask for the customer services department.
Be friendly and polite and tell them you are really struggling to keep up the current payments and that you really don't want to leave them but with your current financial situation you unfortunately may have to consider leaving.
Then ask them outright can they help you out by reducing the payments too make it easier to afford.


​Great advice. Its not far off the truth. Been hit with some serious financial issues this year so might need to adopt this strategy.
Gollywood
snowflake75
I just got a retention deal with then 2 weeks ago. will stick with that because I was on the phone for over an hour with them and the engineers have already been.
Sensible Question Mode On
My current deal with them ends 1st week of Dec.
Any tips on how I can get a decent retention? I'm useless at getting any deals. Last time I threatened to leave, handed in notice, but they didnt relent. Offered my minor reductions.
Ended up begging them to let me back - and paying more than what they had offered!!
I have Unlimited Landline, 50MB Broadband (Superhub 3), Basic Tivo pack which I have now disconnected as we never use it. Paying £29.99/month. Assuming it goes up to £33/£34 in Nov.Sensible Question Mode Off
I find the best way to get a deal from Virgin is to call them during the day so you have a good chance of speaking to someone in a UK call centre and ask for the customer services department.
Be friendly and polite and tell them you are really struggling to keep up the current payments and that you really don't want to leave them but with your current financial situation you unfortunately may have to consider leaving.
Then ask them outright can they help you out by reducing the payments too make it easier to afford.
-296Expired

Virgin Mobile Flash Sale starts Monday 17th confirmed!

37
Once logged in click on the above link to take you straight to the change tariffs page. Existing customers only. It goes online on Monday.
gadgetcake Avatar1m, 2w agoFound 1 month, 2 weeks ago37 Comments
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Cold!
This lot couldn't run a bath! Think i'll give the deals a miss! Finally started lol what a load of rubbish!
Tapasman
PulisOut
[Mind you when I did I only had ISDN to work with :-)
Ah... someone as old as me. I didn't realise that BT are still offering ISDN2, with an "up to" install fee of £370 and £23 per month, per channel. Them were the days!
Anyway, as regards Virgin broadband - haven't found anything better for where we live and even when we have a full house with the kids staying (iKids) no issues with traffic management slowing things down. http://www.speedtest.net/result/5721520405.png
I was suspicious when they offered a "free" upgrade to the hub, along with the increase in speed. Test it regularly (sad I know) and it rarely drops below 92Mbps.

I would not know if the are or not, I left that work long behind me but still have an ISDN box here in the house with a little red light so I suspect someone somewhere is paying for it but it's not being used for Maybe ten years :-)

As I say I agree VM are simply the best on offer, I can't see how anyone can argue with us on that fact. Even the service staff have been transformed. I just like supplementing lairs and fake new customers, of cause no everyone who calls to say they are moving to BT have no intention to but it's become a common & recommended way to get a price reduction.

Edited By: PulisOut on Oct 17, 2016 14:49
PulisOut
[Mind you when I did I only had ISDN to work with :-)

Ah... someone as old as me. I didn't realise that BT are still offering ISDN2, with an "up to" install fee of £370 and £23 per month, per channel. Them were the days!

Anyway, as regards Virgin broadband - haven't found anything better for where we live and even when we have a full house with the kids staying (iKids) no issues with traffic management slowing things down.

http://www.speedtest.net/result/5721520405.png

I was suspicious when they offered a "free" upgrade to the hub, along with the increase in speed. Test it regularly (sad I know) and it rarely drops below 92Mbps.
-240

Virgin Media Full House Bundle with 200mb Broadband £260.40 Cashback £648.00

28
Virgin Media Full House Bundle, 200mb BB. £35 p/m plus £19 line rental. £260.40 cashback with Virgin Media 12 month intro offer, 12 month contract.
bigfoot371 Avatar1m, 3w agoFound 1 month, 3 weeks ago28 Comments
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Hunkerdown
I have the 200mb package and it's fine in the off peak hours but at peak hours it goes down to 5mb. Some 2.5% of my promised and paid for speed, my mobile phone is faster.
I've complained many times and each time I have been told it will be fixed with in 3 months. This he been on going for a year now. The reason for this crippling speeds is that my area is over subscribed. Instead of virgin turning away people they take their money even when they know they can not provide the service they are selling. This along with the regular price increases has made what was once a good service poor.
Just signed up and exactly my problem - down as low as 10 meg in peak hours, at 6am on a Sunday it is 215. Disgraceful. I am cancelling, as once you suffer 'utilisation' (contention) you could be waiting years for infrastructure upgrades- all the while they keep selling to other smucks in the area, actually adding to the problem.
Yaradabbadoo
Phone up CarPhone Warehouse and get the £26 sky package!

If its still on!

FibeMAx=76Mb Down 19 Up we get 85 Mb down!

Qbox and big box sets (nice bit of kit)

Free anytime calls including mobiles.

£26.31 a month for 12 months line rental included.

I told Virgin as my contract had ended and the guy starts telling me there is no way it was that cheap, they could not come anywhere near it.

So far, so good, not had anything other than Virgin BB so time will tell how the BT fibre does in the long run:-)
hi which number did you call?
cheaperbythe12
Toon_army
5nowman
Toon_army
I've just cancelled my contract with them but took a new one out when they offered me £40 per month for 150meg with Superhub 3, M+ TV and phone. That includes the £3.50 increase next month we'll all have to pay.
How long before they called you back?
Can you give a rough local where you life e.g. West London etc. Reason why I ask is my uncle tried the cancel route in the midlands and they let him go lol.
At the moment I am in the 100mbit however I seem to get 120
10 days I think it was, it takes 30 days to cancel so you've got plenty time to wait. They rang the house phone and asked why I was leaving, I told them its to much and they offered me the above straight away.
I'm from Newcastle hence the thumb lol
When I signed up last November, I was paying £2.49 for 50mb + line rental. My price was to go up to £5.99 (so over 100% increase) in Feb so I phoned up, complained and asked to leave. Retentions waived the increase as a credit so I was still effectively paying £2.49.
I got my letter of another increase a few weeks back with an increase this time of £3.49, so £5.98 would be my bill for bb each month. I spoke with retentions mentioning I wanted to leave and would be going to Sky and the very nice lady I spoke with didn't just waive the cost for the remainder of my contract which ends in May, but also gave me a small discount on my bb each month, so I'm now effectively paying £2.29 per month + line rental.
If you speak with retentions, and ask nicely, Virgin will more than likely waive the charge. Hope it helps.

£2.49 a month for 50meg and line rental! Wow... Never have I seen anything as cheap, don't even undertand why they'd offer that surely they make nothing lol
Toon_army
5nowman
Toon_army
I've just cancelled my contract with them but took a new one out when they offered me £40 per month for 150meg with Superhub 3, M+ TV and phone. That includes the £3.50 increase next month we'll all have to pay.
How long before they called you back?
Can you give a rough local where you life e.g. West London etc. Reason why I ask is my uncle tried the cancel route in the midlands and they let him go lol.
At the moment I am in the 100mbit however I seem to get 120
10 days I think it was, it takes 30 days to cancel so you've got plenty time to wait. They rang the house phone and asked why I was leaving, I told them its to much and they offered me the above straight away.
I'm from Newcastle hence the thumb lol

When I signed up last November, I was paying £2.49 for 50mb + line rental. My price was to go up to £5.99 (so over 100% increase) in Feb so I phoned up, complained and asked to leave. Retentions waived the increase as a credit so I was still effectively paying £2.49.

I got my letter of another increase a few weeks back with an increase this time of £3.49, so £5.98 would be my bill for bb each month. I spoke with retentions mentioning I wanted to leave and would be going to Sky and the very nice lady I spoke with didn't just waive the cost for the remainder of my contract which ends in May, but also gave me a small discount on my bb each month, so I'm now effectively paying £2.29 per month + line rental.

If you speak with retentions, and ask nicely, Virgin will more than likely waive the charge. Hope it helps.
I have the 200mb package and it's fine in the off peak hours but at peak hours it goes down to 5mb. Some 2.5% of my promised and paid for speed, my mobile phone is faster.

I've complained many times and each time I have been told it will be fixed with in 3 months. This he been on going for a year now. The reason for this crippling speeds is that my area is over subscribed. Instead of virgin turning away people they take their money even when they know they can not provide the service they are selling. This along with the regular price increases has made what was once a good service poor.
-154

Get up to £135.00 poss cashback with Virgin Media! via quidco

23
Get up to £135 cashback with Virgin Media! With quidco cashback
johnsankey Avatar2m, 5d agoFound 2 months, 5 days ago23 Comments
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jamespallett
john swfc
Also get nowhere near the advertised broadband speeds, because their system can't cope with the numbers using it.
Laugh as you're promised a speed upgrade from "up to 150mb" to "up to 200mb" - for free! Cry as you actually only get about 4mb at peak times!
Complete opposite for me. I'm on the 200 service, speed test is nigh on always 206 down.
No caps, no throttling, it's great. I downloaded a 45 GB update for Halo 5 on the weekend, can't say exactly how long it took but it had finished by the time I'd watched the football!
You are lucky you are in an non 'utilised' (Virgin speak: read contention) area. If you are, you are shafted.
And yes there is throttling for everyone apparently if you download or upload too much- read about it on Virgin's site. Whether they only apply it discriminately where there is 'utilisation' I haven't worked out yet.
asplinter1
That's what they told my mum.
You can still cancel due to the price increase. Virgin say you can't cancel but everyone has that right to cancel don't let them play you
knightinho
I was really happy receiving my email from virgin saying about the price hike really want to leave them I've had problem after problem when I phoned I got told because I got a discount on my package it won't effect me absolutely gutted


​Are you sure mate because when I phoned them they told me because the £3 increase won't effect me for the rest of my contract I can't cancel I've only been with them 5 months I've had 2 new routers 3 new tivo boxes and a new V plus box lol they are shocking
That's what they told my mum.
You can still cancel due to the price increase. Virgin say you can't cancel but everyone has that right to cancel don't let them play you
knightinho
I was really happy receiving my email from virgin saying about the price hike really want to leave them I've had problem after problem when I phoned I got told because I got a discount on my package it won't effect me absolutely gutted
I was really happy receiving my email from virgin saying about the price hike really want to leave them I've had problem after problem when I phoned I got told because I got a discount on my package it won't effect me absolutely gutted
I rang Virgin a couple of weeks ago to complain about the price hike and painfully slow Tivo box and they offered me a new package with more benefits for the same i was paying before the price hike. Tivo is still slow though but she did say the new 4k box is being rolled out just after christmas and is very quick and much more user friendly interface especially compared to Tivo. My new package consists of..............
Full House Movies
Talk More Anytime
Full House TV (XL)
Additional V Box
V+ HD Monthly Fee
TiVo Monthly Fee
VIVID 200 Optical Fibre
Bundle charges total £70.50
Promotional offer(s)
Full House Movies Discount
Promotional offer(s) total £30.80CR
Phone line rental
Telephone Line Rental
Phone line rental total £17.99
Premium add-ons
Sky Cinema Collection
Premium add-ons total £21.00
New monthly package total* £78.69
Chargeable from 09 September 2016
-241

Virgin Media Existing Customers-Upgrade,Heavy Discounts And Bill Credit.

214
VIRGIN MEDIA EXISTING CUSTOMERS ONLY Virgin media recently announced price rise of £3.49 on the 1st of November. This means anyone who is a existing customer can cancel there services with no ca…
dalecool92 Avatar2m, 2w agoFound 2 months, 2 weeks ago214 Comments
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rang to cancel broadband guy gave me £3 off my bill for 6 months (no price rise) and kept the bill the same for the other 6 months.quite happy with that for a 10 min phone call
rang retentions, said i was unhappy with 2 £3.50 peoce hikes this year, she said ignore the hike, cut my bill down from 45pm to 35pm rising to 38pm after 6 months, plus i keep my 70mbps broadband and player (m} tv package AND get 6months free Netflix... deal!
Last year I was paying £50 for 2 x Tivo boxes, 200meg bband, x large tv and basic phone package. My phone was out of action for over 8 months whilst awaiting virgins contractors to get off their backside. Was chasing this up weekly getting nowhere. Bband is o.k very slow at times, TV a bit glitchy and both Tivo's should be faster than what they are. New price is £75 so have given 12 months notice. Very poor service from Virgin not one call back from a manager, failed engineers visits, etc. A little worried about moving to Sky in regards to Bband but I think all their other services will be far better than Virgins.

Edited By: thisismark on Oct 14, 2016 11:07
UZZYT786
Anyone wants virgin media rates price which are way cheaper than normal virgin media prices let me know it will take £300 off your bill and stop a price increase.
Yes I am interested in this also, please pm me all let me know in this thread
got a call (twice) last week, both times on my mobile
asked for a call back after the first time for late afternoon/early evening (they called back at 13:00)

was offered
100mg (up from 50mg)
M TV package
Weekend calls

basiclly the same package as before but with double Broadband
plus a New Router, a new Tivo box, as I complained about poor broadband service and a slow Tivo box

all for £25 a month, I bit his hand off (couldn't beleive it) well happy

not bad when you think they first offered me the same package (no extra broaband) for £38, then £35 for the first 6 months

Edited By: BignRed84 on Oct 12, 2016 13:01

virginn media logoBig Savings On Phone and Internet Packages With Virgin Media

As the name suggests, Virgin Media is closely related (but not owned by) Richard Branson’s Virgin Group. It was founded in the 1980s as Telewest, then became NTL and finally struck a partnership with Virgin to use their brand. Although their origins lay in fibre optic phone cables, Virgin now offer a huge variety of telecommunications services, including mobile coverage, cable television and super-fast broadband. By 2016, they had amassed over 4 million broadband customers and phone users.

Where to Buy Virgin Media Products

Customers can either visit their local Virgin Media store or shop online to purchase the company’s products. If you’d like to shop in person, the easiest way to locate your local branch is by using the company’s store locator tool. When you enter your postcode, the site will display a map of your nearest outlets and it should be easy to find a route to reach them.

The other alternative is to shop online at the Virgin Media store at www.virginmedia.com, where customers can buy all of the firm’s products, often with big discounts.

Product Categories On Offer At Virginmedia.com

Shoppers at virginmedia.com can choose from the following major product categories:

  • Broadband – Includes business, home and mobile broadband packages, with the VIVIV movie streaming service and ultrafast broadband via DOCSIS cables. Extras available online include, Powerline wi-fi hubs, the HomeWorks toolkit and the opportunity to run Gadget Healthchecks on your personal networks.
  • TV – Virgin TV is a comprehensive cable TV service that provides access to popular channels like Sky One and Sky Sports, all of the main movie channels, news and many more besides. Customers can choose between TV and phone or pure TV packages as well as between TiVo and V HD boxes.
  • Phone – Virgin offers a huge range of phone packages at different price points, featuring a variety of unlimited call features. There are also special phone options for businesses, options to link your TV and smartphone (TV on the go) and Wifi Buddy, which allows you to connect to more than 2000 wi-fi hotspots across the UK.
  • Mobile – Includes pay monthly and pay as you go phones, with a range of tariffs for each. Also includes iPhones, SIM only phones and upgrade options for existing Virgin Mobile customers.
  • Entertain Me – Streaming movies, music and TV services as well as sporting events.
  • Big Bundles – Virgin offers combo-bundles that reach across its major product categories. Bundles could feature mobile contracts and Netflix membership combined, and superfast broadband, streaming movies and mobile contracts all in one package. The most comprehensive bundles also include as many as 230 TV channels.

virgin media tv telephone internet bundle

Brands Available From Virgin Media

Some of the entertainment brands associated with Virgin Media include:

Making a Purchase From Virginmedia.com

Purchasing items from the Virgin Media store should be easy, and the steps you need to take before completing a purchase vary depending on what you are buying. For example, to buy a phone or broadband package you’ll need to choose a tariff and any add-ons that you require. After that, the checkout process is the same as usual, and all users need to register with Virgin Media before they can finish.

Virgin Media’s Refer a Friend

Although Virgin Media don’t run a card-based loyalty scheme, they do offer discounts to customers who refer friends to Virgin services. If you successfully refer a contact, both you and your friend can slash £50 off your Virgin bill.

Membership of the Virgin Media community also provides services such as order tracking, managing contracts and access to the company’s online forums, which can come in handy if you have any technical issues.

Sales at Virginmedia.com

Virgin are always offering discounts for their services and upgrades. These offers are generally only available to registered users, and there is a special Upgrades and offers section on the website for existing users that lists their current deals. Check it out after you’ve signed up to see if anything interests you.

Also, look out for seasonal deals on mobile and internet tariffs at Christmas time and over the New Year.  Don’t forget to check out the Virgin Media HotUKDeals listings around Black Friday, as the company is sure to offer plenty of promotional discounts.

Payment Methods Accepted by Virgin Media

Customers purchasing items online from Virgin Media can use the following payment methods: Visa Credit, Visa Debit, Maestro, MasterCard and Delta. The site uses Verified by Visa and Secured by MasterCard to protect all transactions against online fraud.

When you order phones, TV and broadband packages online, you won’t generally pay anything upfront. Instead, Virgin Media will usually set up a Direct Debit to cover your monthly charges.

When you order online, you can also choose to pay in store or by phone (on 0800 064 3847).

Delivery and Installation Options from Virgin Media

Whenever you start a broadband, TV or mobile package with Virgin media, you will need to specify an installation date. You can either have the kit dropped off and install it yourself (Quickstart) or arrange for a Virgin technician to visit you at home to set up the service.

If this date isn’t convenient and you would like to reschedule, just call 0345 4541111. Alternatively, sign into your Virgin Media Account and go to the “Track orders” tab. Now click on “Reschedule”, select a new date and press “Submit” when you have finished.

Order tracking is also available to Virgin Media customers. Virgin use Yodel to deliver their boxes and phones. To track an order, head to the Yodel site and enter your Order Confirmation Number.

Remember that technicians can arrive any time within their 5 hour slot. Between Monday and Saturday, these slots are 8am -1pm and 1pm-6pm.

Cancelling Virgin Media Services

To cancel a contract with Virgin Media, customers need to call the company to discuss their options on 0345 4541111 or 150 (from Virgin Mobile phones).

When you choose to cancel with Virgin, the company requires that all customers send their Virgin kit back to them and they have taken steps to make this as easy as possible. Remember, the equipment you use for broadband and TV is leased, not owned by the user.

When Virgin are informed of a cancellation, they will send through a pre-paid postal returns pack.

Put the equipment in the pack, attach the label and drop it off at a nearby collect+ depot. You can find a list of collect+ depots here.

Virgin Media’s Social Media Presence

Virgin Media are always changing their services and introducing new components to their bundles. Following their social media channels is a great way to make sure that you don’t miss out on any new products or discounts. You can find Virgin Media on:

You might also want to check the Virgin Media Blog on a regular basis, as the company uses it to provide details about new shows and products, as well as technical features.

Using the Virgin Media App

Virgin Media have also released the Virgin Media Anywhere app for smartphone users. This service allows customers to access TiVo movie and TV streams, with full information about schedules. You can download it for Apple’s iPhone range and for Android compatible devices from Google Play. There is also a Virgin Media My Account app to help users manage their accounts remotely, which can also be downloaded from the iTunes store and Google Play.

Contacting Virgin Media

Sometimes it helps to speak with a member of the Virgin Media Customer Services Team. If you’d like to speak with a staff member, you can give Virgin a call on 150 (for Virgin Mobile users) or 0843 5158680 (24 hours a day, 7 days a week).

To send an e-mail to Customer Services, the best option is to sign into your account and use the e-mail link on your dashboard.
You might also try writing to their head office at:

  • Virgin Media
  • PO Box 333
  • Matrix Court
  • Swansea, SA7 9ZJ
  • United Kingdom

Most common enqueries can be resolved with the help of the Virgin Media FAQs, which can be found here.

Virgin Media offers options for entertainment lovers, businesses and people who just need a solid broadband service for home use. If you need to get online and you want to save money in the process, check out the Virgin Media discount codes on offer at the firm’s HotUKDeals listings pages.