Merlin Annual Pass Deals & Sales for April 2017 - HotUKDeals
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Merlin Annual Pass Deals & Discounts

12
92

Merlin annual pass family pass £97.00 with Gourmet Society Membership

24
£97.00 @ Merlin Annual Pass
Merlin annual pass sale ending 13 feb. Price listed as 109pp for family pass. Rang and gave my gourmet society membership and price was knocked down to 97 from 109. Currently gourmet society doing £1… Read More
Merlin annual pass sale ending 13 feb. Price listed as 109pp for family pass. Rang and gave my gourmet society membership and price was knocked down to 97 from 109. Currently gourmet society doing £1…
rambo77 Avatar2m, 1w agoFound 2 months, 1 week ago24 Comments
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Mentos
Use saynotto0870.com, there are freephone/geographic contact numbers listed for Merlin and the attractions.
I bought when the sale was on and they wouldn't apply any of the other discounts to the sale price (Taste/Gourmet/NHS). In the end we purchased with my wifes NHS discount which was slightly below the sale price, so was the best option.
You can access the NHS discount via bluelightcard or healthservicediscounts. But they will want to see the NHS ID when you pick up, so don't bother if you aren't genuinely able to use these discounts.
I did use the geographic numbers in the end, took me through to HR Department - who at first seemed helpful, but they just gave me email details for the Box Office, who couldn't have been LESS helpful. Thanks for the info about NHS, some members of family may be eligible, so will look into this. Again, many thanks
Use saynotto0870.com, there are freephone/geographic contact numbers listed for Merlin and the attractions.

I bought when the sale was on and they wouldn't apply any of the other discounts to the sale price (Taste/Gourmet/NHS). In the end we purchased with my wifes NHS discount which was slightly below the sale price, so was the best option.

You can access the NHS discount via bluelightcard or healthservicediscounts. But they will want to see the NHS ID when you pick up, so don't bother if you aren't genuinely able to use these discounts.
Don't think you'll get the Sale prices anywhere now (they don't have any sentiment or consideration about any situation), but Good Luck if you try x
Sorry to hear that supersue, I'm wondering if I went to sealife centre , closest to us , would they do it there? We are getting g some help towards these via the family fund so thus discount would be make it more reasonably priced x
Don't bother. I spent a whole day, £10 in phone calls to NOT get through, and when I complained by email they just quoted me FULL (eg post-sale window) price - and no "renewal" prices. Rubbish customer service - they just don't care.
-129

Merlin Annual Pass Sale on £99.00... Save upto £50 off per ticket

6
£99.00 @ Merlin Annual Pass
BUY YOUR PASS NOW BIG NEW YEAR SALE A Merlin Annual Pass is the only ticket you need to unlock 12 months of FUN at the UK's top attractions. Visit worlds such as Alton Towers Resort, SEA LIFE, M… Read More
BUY YOUR PASS NOW BIG NEW YEAR SALE A Merlin Annual Pass is the only ticket you need to unlock 12 months of FUN at the UK's top attractions. Visit worlds such as Alton Towers Resort, SEA LIFE, M…
imsparticas Avatar3m, 6d agoFound 3 months, 6 days ago6 Comments
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Cheapest is £109 ...
imsparticas
shelllou11
I've just been on the website, can't see anywhere it says £99!


sorry wrong link https://www.merlinannualpass.co.uk/renewal-prices.aspx


Yes bare in mind if u don't have a current pass ready for renewal this post is useless please check things before you post not everyone has a pass
shelllou11
I've just been on the website, can't see anywhere it says £99!


sorry wrong link https://www.merlinannualpass.co.uk/renewal-prices.aspx
shelllou11
I've just been on the website, can't see anywhere it says £99!
renewals: https://www.merlinannualpass.co.uk/renewal-prices.aspx
but still a dupe
I've just been on the website, can't see anywhere it says £99!
386Expired

The Merlin Big new year sale starts New Year's Day at 10am - Now live

123
£0.00 @ Merlin Annual Pass
The merlin New Years sale starts on January 1st 2017 Update - Merlin Annual Pass sale £129 each - £109.00 each family - £99 renewal The prices haven't been released but based on the sale 6 month… Read More
The merlin New Years sale starts on January 1st 2017 Update - Merlin Annual Pass sale £129 each - £109.00 each family - £99 renewal The prices haven't been released but based on the sale 6 month…
cazi77 Avatar3m, 3w agoFound 3 months, 3 weeks ago123 Comments
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mackie7722
Mentos
My wife mentioned we were getting passes this year and a colleague mentioned they do a NHS discount. Unfortunately it doesn't look like it stacks having spoken to them, but it is about £5-6 less per pass. The 6.6% Quidco at Shrek would offer a bigger saving but isn't guaranteed, so we may well just go with the NHS discount.
Also worth bearing this in mind for the future, as it appears to be on all the time, unlike the sale which is only on for a limited time.
Hope it helps anyone else that qualifies.
Hi can you tell me where the Nhs discount is please as the usual NHS discount website just sprays coming soon?.....many thanks

Sorry, just re-read my previous post and should have mentioned when I called Merlin they did say you have to book the passes via the phone. You can't just go to the venue and use the NHS discount. Not sure if this is accurate, but probably not worth taking the risk.
Bucky4321
germainsophie
spullot
rudie111
What date would anyone suggest picking up the passes. Is anyone waiting till Easter so they can get a visit in 2018 just before the pass expires?
I wouldn't suggest waiting at all, went to collect our passes at the weekend, and the passes expire in less than a year, weve lost out on almost three weeks by waiting to collect them :/
I'm sure they start once you collect them from your attraction? Unless you upload your pictures online.
I haven't bought my renewal yet, but if I do I'll be collecting in June hopefully.
This is correct. They start from when you pick them up unless you upload a photo and you have 6 months to pick them up.
We have always waited a few months before picking them up and intend to pick ours up late June or early July this year as our current ones don't expire until May.
From the official site:
How long do I have?
You will have 6 months from the day of purchase in which to collect any new or renewed Pass. The 12 months will not start until your Passes have been collected.

We haven't had them for a few years, but in the past have also waited a while before collecting. And the 12 months has started from the date of collection.

We never upload pictures online, fortunate as we didn't know that would trigger the pass to start. If you're considering uploading pics as not everyone will be attending on the day you collect the pass, I asked Merlin how they deal with this. They stated you can just bring passport size pictures for the people that won't be attending on the collection day.

Edited By: Mentos on Feb 01, 2017 12:18
germainsophie
spullot
rudie111
What date would anyone suggest picking up the passes. Is anyone waiting till Easter so they can get a visit in 2018 just before the pass expires?
I wouldn't suggest waiting at all, went to collect our passes at the weekend, and the passes expire in less than a year, weve lost out on almost three weeks by waiting to collect them :/
I'm sure they start once you collect them from your attraction? Unless you upload your pictures online.
I haven't bought my renewal yet, but if I do I'll be collecting in June hopefully.

This is correct. They start from when you pick them up unless you upload a photo and you have 6 months to pick them up.

We have always waited a few months before picking them up and intend to pick ours up late June or early July this year as our current ones don't expire until May.

From the official site:



How long do I have?

You will have 6 months from the day of purchase in which to collect any new or renewed Pass. The 12 months will not start until your Passes have been collected.



Edited By: Bucky4321 on Jan 31, 2017 14:32: added quote from official site
spullot
rudie111
What date would anyone suggest picking up the passes. Is anyone waiting till Easter so they can get a visit in 2018 just before the pass expires?

I wouldn't suggest waiting at all, went to collect our passes at the weekend, and the passes expire in less than a year, weve lost out on almost three weeks by waiting to collect them :/


I'm sure they start once you collect them from your attraction? Unless you upload your pictures online.

I haven't bought my renewal yet, but if I do I'll be collecting in June hopefully.
rudie111
What date would anyone suggest picking up the passes. Is anyone waiting till Easter so they can get a visit in 2018 just before the pass expires?

I wouldn't suggest waiting at all, went to collect our passes at the weekend, and the passes expire in less than a year, weve lost out on almost three weeks by waiting to collect them :/
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491

Merlin Annual Passes (Family Tickets) for £103.45 Each (Other Options Available)

115
£0.00 @ Merlin Annual Pass
OK guys, hope someone can benefit from this? I'm taking my kids on a theme park tour of the UK later this month and was looking for the cheapest way to get my tickets and this turned out to be the be… Read More
OK guys, hope someone can benefit from this? I'm taking my kids on a theme park tour of the UK later this month and was looking for the cheapest way to get my tickets and this turned out to be the be…
cutthroat_jake Avatar8m, 2w agoFound 8 months, 2 weeks ago115 Comments
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Is this still current does anyone know?
khalifazed
ezepze
Quote - To book your annual pass, call 08444 77 44 44 and quote "Gourmet"
Has anyone called this number? Apparently it is a premium rate number, 13p per minute. Is there an alternative number?
I found a few alternative numbers on say no to0870 website but I had no luck getting through so ended calling the premium number took me 20 mins on the phone start to end
WeQ4U app gets you the call for free from your mobile minutes.
Help pls!!
I'm a little confused. We are a family of 5. My husband and I and we have 3 children aged 13, 12 and 5. what are the best value for money tickets I should buy and how many?? As my second child is 12 do I need to buy a family ticket 1 child and another adult?? is that even an option. Any help will be greatly appreciated. Thank you in advance.
ezepze
Quote - To book your annual pass, call 08444 77 44 44 and quote "Gourmet"
Has anyone called this number? Apparently it is a premium rate number, 13p per minute. Is there an alternative number?
It's 7p a minute and you can't get any other discount with the sale price.

Edited By: mal600908 on Jan 26, 2017 11:19
Holbez
Does this work on the sale prices? Thanks
No it doesn't, I've just spoken to them
75Expired

The Merlin Annual pass 'Big summer sale' starts on the 30th May at 10am

46
£0.00 @ Merlin Annual Pass
Have seen some posts on HUKD about whether Merlin were doing a summer sale on the passes this year. Got an email today (actually about Lego Nexo knights 4d movie opening this month at Legoland), and a… Read More
Have seen some posts on HUKD about whether Merlin were doing a summer sale on the passes this year. Got an email today (actually about Lego Nexo knights 4d movie opening this month at Legoland), and a…
meadwak Avatar11m, 1d agoFound 11 months, 1 day ago46 Comments
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Sim
neanie
I was at legoland yesterday they wanted to see tickets for discount off price, annual premium family price was £129, I got the £15.99 club card tickets so didn't get it, don't want to pay anymore than £85 so hoping that a deal comes up!
When I got mine they just needed to see the tickets. I had two Sun tickets which clearly hadn't been paid for, and one Clubcard ticket that again had Clubcard all over it. Maybe different sites do it differently?
The discount was definitely dependant on the price paid as he queried which tickets we had, I said online ones and he said as you paid this amount you would get this amount off
neanie
I was at legoland yesterday they wanted to see tickets for discount off price, annual premium family price was £129, I got the £15.99 club card tickets so didn't get it, don't want to pay anymore than £85 so hoping that a deal comes up!
When I got mine they just needed to see the tickets. I had two Sun tickets which clearly hadn't been paid for, and one Clubcard ticket that again had Clubcard all over it. Maybe different sites do it differently?
I was at legoland yesterday they wanted to see tickets for discount off price, annual premium family price was £129, I got the £15.99 club card tickets so didn't get it, don't want to pay anymore than £85 so hoping that a deal comes up!
Well done Sim. Glad it work out for you the same as it did for me!
I've been to Alton Towers twice this week and both times were extremely quiet. I walked straight onto Rita at 2 in the afternoon.
390Expired

Merlin Annual Pass sale from £99.00

119
£99.00 @ Merlin Annual Pass
Merlin annual pass sale starts at 10am Standard Individual - £119 Family - £99 Premium Individual - £149 Family - £119 Read More
Merlin annual pass sale starts at 10am Standard Individual - £119 Family - £99 Premium Individual - £149 Family - £119
stokegal19 Avatar1y, 3m agoFound 1 year, 3 months ago119 Comments
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Normally these sales are January only.

I still got to collect mine.
Helpful567
tomreames3
Is there a pass for just the London attractions like Eye, Aquarium, Dungeons etc?
Thanks.
The sale is over, so passes are now full price again.

You can get a pass with Tesco vouchers (dont forget that you can get topcashback to convert some of your cashback into tesco vouchers - I think it is £50 per year)

The sale is usually every year in January, so perhaps wait till then.

They MAY do one in the summer (they did last year, but usually it is January only)
tomreames3
Is there a pass for just the London attractions like Eye, Aquarium, Dungeons etc?
Thanks.

The sale is over, so passes are now full price again.

You can get a pass with Tesco vouchers (dont forget that you can get topcashback to convert some of your cashback into tesco vouchers - I think it is £50 per year)

The sale is usually every year in January, so perhaps wait till then.
Is there a pass for just the London attractions like Eye, Aquarium, Dungeons etc?
Thanks.
Is this price no longer available? : (
-5

Merlin's Annual Pass, sale now on!!

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£0.00 @ Merlin Annual Pass
Sale now on till the end of August! Shared Via The HUKD App For Android. Read More
Sale now on till the end of August! Shared Via The HUKD App For Android.
aishaukhan Avatar1y, 8m agoFound 1 year, 8 months ago18 Comments
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Just to also say, if you live locally to a Merlin attraction and looking for a job, then there are some great employee perks to be had from just 6 months of employment i.e. free premium annual pass, x-amount of annual passes at highly-discounted rates, x-amount of free day passes and more. I'm not an employee very much in-the-know so it's worth looking at :D
Just had a few days at AT. Very quiet, no queues, very obvious and thorough checks on the rides. As a former HSE inspector,with Fairground responsibility I was quite happy to renew my passes. Always worth adding one premium pass to access the free parking. £6 a time otherwise.
Would love one of these!
mail-stephens
We got a fantastic deal on ours...paid for 12 months and got 27...it's not what you know it's who you know ;)


who do you have to know? ;)
COJones
INDUSTRYHATER
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COJones
anyone for an appallingly bad taste joke?
Me
Now 10% off... 20% if they get the whole leg oO


You savage!
88Expired

2 friends for FREE at any Merlin London Attraction @ Merlin Annual Pass

5
£0.00 @ Merlin Annual Pass
Bring 2 friends for FREE to any one of the London Attractions* Offer available until: Saturday 18th July 2015 To get this fantastic offer simply visit the Admissions Desks at any Merlin Entertai… Read More
Bring 2 friends for FREE to any one of the London Attractions* Offer available until: Saturday 18th July 2015 To get this fantastic offer simply visit the Admissions Desks at any Merlin Entertai…
Geenation Avatar1y, 9m agoFound 1 year, 9 months ago5 Comments
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This seems like a great deal.
Rollercoasters break down all the time, but very few people are injured on them compared to the amount of people that ride them. Don't see why people have to blow it out of proportion.
Geenation

Bring 2 friends for FREE to any one of the London Attractions*
Offer available until: Saturday 18th July 2015
To get this fantastic offer simply visit the Admissions Desks at any Merlin Entertainments London Attraction with your valid Merlin Annual Pass. Print and present this voucher with all details completed (and your friend of course!)
Terms and conditions: Free standard entry only, into The London Dungeon, the Coca-Cola London Eye, Madame Tussauds London and SEA LIFE London Aquarium for one Merlin Annual Pass holder and up to 2 friends, colleagues or family members.
Available until Saturday 18th July 2015 only.
To be eligible for this offer you must be a valid, current Merlin Annual Pass holder and complete all sections of the print-out voucher. Places are limited to a maximum of one voucher per Passholder. Each eligible Merlin Annual Pass holder will be required to bring their valid Merlin Annual Pass and print-out voucher detailing all guests wishing to gain free entry. Upon presentation of the voucher Merlin Annual Pass holders will be booked into the next available timeslot along with all guests. The Merlin Annual Pass holder must be present to redeem voucher. Only printed and completed vouchers will be accepted. This offer is not valid for lapsed Merlin Annual Pass holders.
A maximum of one voucher per Passholder per attraction. This offer cannot be used with any other promotion, advance booking or tickets bought online. No cash alternative is available. Photocopies not accepted. The offer is automatically void if sold, offered for sale or if any attempt or offer is made to transfer the voucher for value. The valid Merlin Annual Pass must be presented at the attraction entrance, along with the print-out voucher detailing all guests wishing to gain free entry which must be surrendered. Management reserves the right to refuse entry. By using this offer the Passholder friends, colleagues or family members agree to receive further offers from the Merlin Annual Pass team. The offer is subject to availability and can be withdrawn without notice at any time. This voucher does not guarantee entry to the attraction in the event of (but not limited to) an attraction reaching capacity.
One voucher per attraction.
Comment
clashpie
I thought it said **** pass when I first seen the picture!

Same... Pik ooked a bit like condom packet
I thought it said **** pass when I first seen the picture!
Scream if you wanna go faster (or need a paramedic)
82

Merlin Annual Pass start from £109.00 PP standard Family pass(Individual £129)

16
£109.00 @ Merlin Annual Pass
Merlin Annual Pass start from £109 PP standard Family pass(Individual £129) Read More
Merlin Annual Pass start from £109 PP standard Family pass(Individual £129)
dushyant Avatar1y, 11m agoFound 1 year, 11 months ago16 Comments
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Try December 26th or same time next year
Seems all discount offers are gone now and price is £129 pp for standard pass

Is it possible to get any discounted deal
I cannot find this deal!
With the premier pass you can bring 3 friends for £10. But the dates have to be within a few days of your birthday,
Any idea when this deal ends?
19Expired

Merlin Pass from £99.00

19
£99.00 @ Merlin Annual Pass
How are those New Year's Resolutions going? Here's one that really will improve your year – to get out and about more with family and friends for some laughter and giggles and FUN! Get a Merlin Ann… Read More
How are those New Year's Resolutions going? Here's one that really will improve your year – to get out and about more with family and friends for some laughter and giggles and FUN! Get a Merlin Ann…
Grahampb Avatar2y, 2m agoFound 2 years, 2 months ago19 Comments
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Where can I get this discount? any website? Please
Grahampb

How are those New Year's Resolutions going? Here's one that really will improve your year – to get out and about more with family and friends for some laughter and giggles and FUN!
Get a Merlin Annual Pass and you can unlock 12 months of amazing memories at 31 Worlds of FUN. Even better – it's on SALE! So grab yours now from just £99 per person and VOTE FUN in 2015!
Cant see £99 deal now
My quidco got paid at 10%
cov4theprem
phildenholm
cov4theprem
phildenholm
Oh god here we go again bring on the haters and people complaining about it being cheaper in the past, more or less everything was cheaper in the past but since no one has invented time travel and this will be the cheapest price of 2015 so take it or leave it but please don't hold on to the price of the past.
It is also the highest price that it has been this year.
Erm the only price they have been this year? Not really a convincing argument though.
Not exactly a hot deal then is it? Still for those who still want one, go via quidco sealife site for 10% cash back.

Thanks for that tip, I'll do that when i buy mine, less pass holders means shorter queues to get on the rides!
37Expired

Merlin pass January sale £50 off individual pass and £30 off family pass from £119.00

12
£119.00 @ Merlin Annual Pass
NORMAL PRICES: INDIVIDUAL PRICE: £169 FAMILY PRICE: £129pp SALE PRICE - INDIVIDUAL £119 SALE PRICE - FAMILY £99pp Read More
NORMAL PRICES: INDIVIDUAL PRICE: £169 FAMILY PRICE: £129pp SALE PRICE - INDIVIDUAL £119 SALE PRICE - FAMILY £99pp
Slothlord108 Avatar2y, 3m agoFound 2 years, 3 months ago12 Comments
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My quidco got paid at 10%
We went to Chessington a couple of times last year and concluded that if you visiting during a school holiday you either have to buy fast passes at extra cost or be prepared to queue for about an hour for each ride.

The staff are really, really laid back and are in absolutely no rush to get people on quickly/efficiently.
dma_hukd
juux
Wish they'd put a deal on via Clubcard again. That's going to be the only way these things are affordable as an 'every year' thing from now on.
As it is, we keep it to every other year as the kids get too much 'theme park fatigue' to make them worthwhile every year.
they are doing this onehttp://www.tesco.com/clubcard/deals/product.aspx?R=393
That's the standard price though.

Two years ago the then-standard price of (IIRC) £42 in vouchers was reduced to £35, making them a real bargain. Ever since then however the price rocketed to £48/50 and had never to my knowledge been discounted on Clubcard again.
juux
Wish they'd put a deal on via Clubcard again. That's going to be the only way these things are affordable as an 'every year' thing from now on.
As it is, we keep it to every other year as the kids get too much 'theme park fatigue' to make them worthwhile every year.


they are doing this one

http://www.tesco.com/clubcard/deals/product.aspx?R=393
178Expired

Merlin Annual Family Pass £99.00 standard, £119 premium (individual prices are £119 and £149)

127
£99.00 @ Merlin Annual Pass
Merlin Annual Passes are currently reduced. Not as good as previous years - maybe they'll drop further in January but for now the reductions are: Standard individual - was £169, now £119 Standard Read More
Merlin Annual Passes are currently reduced. Not as good as previous years - maybe they'll drop further in January but for now the reductions are: Standard individual - was £169, now £119 Standard
Unforgettable1 Avatar2y, 3m agoFound 2 years, 3 months ago127 Comments
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freccle
Jagoy2k
I guess nothing has come back from advertising standards then?
Yes but we're all sworn to secrecy until the findings are published


I'll have to wait for the findings to be published I guess.
freccle
https://www.asa.org.uk/Rulings/Adjudications/2015/7/Merlin-Entertainments-Group-Ltd/SHP_ADJ_294288.aspx#.VewGDpfkapQ
This wasn't the first complaint about Merlin to ASA though and basically they just ignore the results
Ta - I never renewed....
https://www.asa.org.uk/Rulings/Adjudications/2015/7/Merlin-Entertainments-Group-Ltd/SHP_ADJ_294288.aspx#.VewGDpfkapQ

This wasn't the first complaint about Merlin to ASA though and basically they just ignore the results
Jagoy2k
I guess nothing has come back from advertising standards then?
Yes but we're all sworn to secrecy until the findings are published
-32Expired

Merlin Annual Pass Sale £119.00 pp

10
£119.00 @ Merlin Annual Pass
Standard Merlin passes are on sale until 9th November £119 pp for an individual or £99pp for the family pass. Shared Via The HUKD App For Android. Read More
Standard Merlin passes are on sale until 9th November £119 pp for an individual or £99pp for the family pass. Shared Via The HUKD App For Android.
Lottiebird Avatar2y, 6m agoFound 2 years, 6 months ago10 Comments
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I'm going next week to Alton towers and getting tickets included in the price of splash landings hotel,do you think I could use these against buying annual pass ?


Edited By: jopsey on Nov 01, 2014 22:38: spelling
We bought passes yesterday.. Had initially used Tesco vouchers to buy two adult day tickets to alton towers, when we visited we paid £15 each for an anytime return ticket. When we visited yesterday passes were reduced to £119 or £159 for a premium pass. We chose the £119 tickets, they take off the cost of a full adult ticket regardless of what you have paid. Resulting in paying £71 each for an annual pass! Bargain...
if you use a 2 for 1 voucher to get in, they deduct the full price off the MAP hence will save more if you purchase at an attraction
Personally I'm holding out for the January sale but there's obviously a risk it doesn't run or that the discount isn't as good as in previous years.
If anyone is planning a trip to a couple of Merlin attractions in October and can start using their passes before some places close, then this deal is worth having.
I paid £79 in march. Every year for the last 4 yrs price has dropped after January. may as well wait as most attractions closed of limited shortly.
424Expired

Merlin Annual Pass with 31 Attractions: Ticket Refund + 25% off = £47.60 (usually £119)

70
£47.60 @ Merlin Annual Pass
Today I got my Merlin Annual Pass for £47.60 (usually £119). Here's how in 3 easy steps: Step 1: Exchange your Tesco Clubcard points for a day's theme ticket costing £12.50 of points e.g. Alton To… Read More
Today I got my Merlin Annual Pass for £47.60 (usually £119). Here's how in 3 easy steps: Step 1: Exchange your Tesco Clubcard points for a day's theme ticket costing £12.50 of points e.g. Alton To…
horizon-in Avatar2y, 11m agoFound 2 years, 11 months ago70 Comments
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TheCabbit
publicnme
TheCabbit
Merlin entertainments have given me terrible customer service. Rude staff and still waiting for a refund they agreed to at the start of April.

Thanks for taking the time to open this thread and post your thoughts. Much appreciated. I can only think it's your own behaviour causing the rudeness as in the countless times I've been with my family over the past few years, I can't think of 1 occasion to grumble about the customer service at any Merlin group attraction.

Are you an employee of theirs by any chance? You sound very much like the people I have had to battle with to finally get my refund, which they agreed after a polite and well written feedback e-mail. The rude staff were more in the offices I had to phone rather than the attraction so my behaviour was not responsible for requiring a refund. I had been promised one, then left in the dark. Promised tickets as an apology then left in the dark again.

Just because YOU have never received bad service does not mean other people have not and judgement should not be passed until the circumstances are fully known!

No, only a customer. I was just offering my experience that I've never had bad customer service despite their being things to grumble about. Every retailer will have annoyed someone but can you imagine if in every deal posted, people posted their bad experiences of the company?
publicnme
TheCabbit
Merlin entertainments have given me terrible customer service. Rude staff and still waiting for a refund they agreed to at the start of April.

Thanks for taking the time to open this thread and post your thoughts. Much appreciated. I can only think it's your own behaviour causing the rudeness as in the countless times I've been with my family over the past few years, I can't think of 1 occasion to grumble about the customer service at any Merlin group attraction.

Are you an employee of theirs by any chance? You sound very much like the people I have had to battle with to finally get my refund, which they agreed after a polite and well written feedback e-mail. The rude staff were more in the offices I had to phone rather than the attraction so my behaviour was not responsible for requiring a refund. I had been promised one, then left in the dark. Promised tickets as an apology then left in the dark again.

Just because YOU have never received bad service does not mean other people have not and judgement should not be passed until the circumstances are fully known!

Edited By: TheCabbit on Jul 03, 2014 19:00: :?
Thanks OP
I went to Legoland with my son. Used my Tesco Clubcard coupon for my entry and paid £41.40 for my sons entry fee.
Then went to Annual pass shop inside Legoland and upgraded to an Annual pass for my son & I.
I added on my nephew as I thought this would be nice for him, but it was also cheaper per person to do so.
They took a picture of his photo and his address.
I paid 44.25pp to upgrade.
My outlay that day for 3 annual passes was £174.15 + £4 for parking cool huh!
trs020382
horizon-in
trs020382
Got an individual from Alton Towers yesterday.

Went in with my pass which is due to expire on the 7th June.

Went to the annual pass shop by customer services and said I'd seen the offer but didnt have my ticket for the refund.

"No problem, I've got spares here" after which she deducted £48 from the cost of the already discounted pass.

One individual pass for £71. Bargain!
Great bargain...Did they not have your old details?

They didn't question it when they punched the details in :-)
Good plan for next year...(_;)
horizon-in
trs020382
Got an individual from Alton Towers yesterday.

Went in with my pass which is due to expire on the 7th June.

Went to the annual pass shop by customer services and said I'd seen the offer but didnt have my ticket for the refund.

"No problem, I've got spares here" after which she deducted £48 from the cost of the already discounted pass.

One individual pass for £71. Bargain!
Great bargain...Did they not have your old details?

They didn't question it when they punched the details in :-)
464Expired

Merlin Annual Pass May Offer 25% off - £89.00pp for Family Pass

24
£89.00 @ Merlin Annual Pass
Merlin Annual Passes are on sale and the Family standard pass is £89 per person. I know it's not as good as the January sale but for anyone who is looking at this for the summer it might be useful.… Read More
Merlin Annual Passes are on sale and the Family standard pass is £89 per person. I know it's not as good as the January sale but for anyone who is looking at this for the summer it might be useful.…
nikki702 Avatar2y, 11m agoFound 2 years, 11 months ago24 Comments
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yes it expired end of May
has this expired?
My passes arrived in the post today and they expire 14/5/15


Edited By: nikki702 on May 08, 2014 23:21: I made an error
frost1979
Does anyone know if this is valid from the day you order it or is it when you first visit one of the attractions. Really want these but can't go for a month or so and don't want to waste a month.
Thanks in advance.

If you have it delivered then it is from today. If you order now to collect in 1-6 months time it will start from that date
Does anyone know if this is valid from the day you order it or is it when you first visit one of the attractions. Really want these but can't go for a month or so and don't want to waste a month.
Thanks in advance.
447Expired

MERLIN ANNUAL FAMILY PASS £79.00PP **JAN SALE PRICE*

128
£79.00 @ Merlin Annual Pass
MERLIN PASS EVEN CHEAPER IF BOUGHT AS A FAMILY PASS (MIN 2 ADULTS & 1 CHD OR 1 ADULT AND 2 CHD) Merlin Annual Passes allow entry to: Alton Towers Resort Theme Park Chessington World of Read More
MERLIN PASS EVEN CHEAPER IF BOUGHT AS A FAMILY PASS (MIN 2 ADULTS & 1 CHD OR 1 ADULT AND 2 CHD) Merlin Annual Passes allow entry to: Alton Towers Resort Theme Park Chessington World of
Beardizzle Avatar3y, 2m agoFound 3 years, 2 months ago128 Comments
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Are these deals finished as I need a family ticket for 5. 2x adults and 3x children
tigersam
BargainHunter108
tigersam
Incidentally... gate price for 2 adults plus 4 kids is £250 for ONE day at Legoland. (Advance online price = £190).
Versus £500 for an annual pass...
There is always 2-4-1 at these places so £250 for 6 is never going to happen unless they stop 2-4-1 or you buy without the voucher. Never heard anyone going in pair paying the full price.

No, I agree. Although some people still pay gate price, I assure you... But, even at £125 for a day out, this means only 5 days out across the whole year for a saving.
I'm biased since I live so close to lots of the included attractions. We use our passes every month, so great value for my little family. AND you get fast-tracked on the London Eye which is AWESOME (the fast-track part, that is). No queuing, no tickets, just straight up to the front and walk onto a pod. With 2 small kids that's a major bonus :D
We use the pass almost every alternate week. I agree it is fun when you dont have to Q. :).
BargainHunter108
tigersam
Incidentally... gate price for 2 adults plus 4 kids is £250 for ONE day at Legoland. (Advance online price = £190).
Versus £500 for an annual pass...
There is always 2-4-1 at these places so £250 for 6 is never going to happen unless they stop 2-4-1 or you buy without the voucher. Never heard anyone going in pair paying the full price.

No, I agree. Although some people still pay gate price, I assure you... But, even at £125 for a day out, this means only 5 days out across the whole year for a saving.
I'm biased since I live so close to lots of the included attractions. We use our passes every month, so great value for my little family. AND you get fast-tracked on the London Eye which is AWESOME (the fast-track part, that is). No queuing, no tickets, just straight up to the front and walk onto a pod. With 2 small kids that's a major bonus :D
Mr_Mister
Hot !
Does anyone know if I need to buy a pass for a child under 12 months old?
Definetely NOT. We bought the card when our daughter was 8 month old.
tigersam
Incidentally... gate price for 2 adults plus 4 kids is £250 for ONE day at Legoland. (Advance online price = £190).
Versus £500 for an annual pass...
There is always 2-4-1 at these places so £250 for 6 is never going to happen unless they stop 2-4-1 or you buy without the voucher. Never heard anyone going in pair paying the full price.


Edited By: BargainHunter108 on Feb 18, 2014 13:08: updated
20Expired

Legoland Standard Annual Pass renewal £79.00

4
£79.00 @ Merlin Annual Pass
Legoland Standard Annual Pass renewal Read More
Legoland Standard Annual Pass renewal
Kina Avatar3y, 3m agoFound 3 years, 3 months ago4 Comments
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Seems pricey to me compared to the Thorpe Park offer:-

http://www.hotukdeals.com/deals/thorpe-park-annual-pass-48-00-1743123
pshergold
Paid half this price in their one day sale last year.


When was one day sale?
Paid half this price in their one day sale last year.
is this a joke? you can get a merlin pass for same price...
659Expired

Merlin annual pass January sale starts 27th Dec £105.00

169
£105.00 @ Merlin Annual Pass
standard £105 premium £125 starts tomorrow. sorry for lack of description on my phone at work. NEW Privilege Pack containing: Birthday Club (bring 3 friends for £10 each) One Fastrac… Read More
standard £105 premium £125 starts tomorrow. sorry for lack of description on my phone at work. NEW Privilege Pack containing: Birthday Club (bring 3 friends for £10 each) One Fastrac…
tk2 Avatar3y, 3m agoFound 3 years, 3 months ago169 Comments
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Can someone tell me has the sale prices finished for the Merlin tickets now? I thought it finished today but it's showing full prices online!!
Thanks
markeymark
Thanks we bought premium, do we need to book a time slot or just turn up?

You can only turn up. not possible to book in advance which is a little annoying.
Thanks we bought premium, do we need to book a time slot or just turn up?
markeymark
I know it gets entry to Warwick Castle, but I'm asking if you get entry to the dungeons and merlin attraction?

you do with a premium pass but not with the std pass
I saw this post a few days ago and purchased Premium Pass for a family of 4. I went through TCB and got 10.5% by going via Sealife. It worked out to £88.61pp. Already used today at Sealife saving £75 for a family of 4!
42Expired

Merlin annual pass - 25% off

28
£0.00 @ Merlin Annual Pass
Maerlin passes are 25% off which is a good deal if you want to use them for October half term. The 25% off is the standard and premium passes - details are on the website. These are also better va… Read More
Maerlin passes are 25% off which is a good deal if you want to use them for October half term. The 25% off is the standard and premium passes - details are on the website. These are also better va…
mal600908 Avatar3y, 6m agoFound 3 years, 6 months ago28 Comments
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Very disappointed... would buy it today and is no longer available...
Mwan
Although offer advertised valid until 10th November, the discount is no longer available!
poor deal from merlin, very disappointed that they have withdrawn their offer.
Although offer advertised valid until 10th November, the discount is no longer available!
LOULOU28
Hi help needed looking at getting merlin passes for my boys main xmas pressies do i get them before or after xmas as looking for the best deal i can get as having to buy 6 of them.

In recent years the Xmas sale has been marginally better (circa £10 per head) but that doesnt mean that there will be a sale this year or if it will be any better. Aslo you have to queue and get them after boxing day rather than upload you photo and buy online which you can do now.

If you have them delivered (FOC) they will activate now, whereas if you colect them on your next visit they will activate on that day. ie you could buy today online and pick up at alton towers in March and they would be valid until next march...
mal600908
Get them on Boxing Day - should be 38% off
but don't you have to queue at a venue to get them. if you get them now you can have them posted to you. I don't need mine till feb so I will buy them and choose to pick them up in feb in blackpool. that way they will be valid until feb 2015
63Expired

Merlin Annual Pass get free Tea and Coffee or Hot Chocolate after 3pm At selected attractions

11
£0.00 @ Merlin Annual Pass
you can pick up your FREE Coffee, Tea or Hot Chocolate from the following attractions. THORPE PARK at Calypso BBQ Alton Towers Resort at The Burger Kitchen in Cloud Cuckoo Land Chessington Wo… Read More
you can pick up your FREE Coffee, Tea or Hot Chocolate from the following attractions. THORPE PARK at Calypso BBQ Alton Towers Resort at The Burger Kitchen in Cloud Cuckoo Land Chessington Wo…
raxworthy Avatar3y, 11m agoFound 3 years, 11 months ago11 Comments
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Now changed to two for one after 3pm. :|
rilakkuma
can you use thorpe park passes for this offer or is it just merlins? :)

just merlin
can you use thorpe park passes for this offer or is it just merlins? :)
you do realise its called a merlin anual pass because they own those places paultons is a family run park so why would you get discount there
Need discounts at other attractions ie beauleau and Paultons park etc