Apple iPhone SE 16GB Like New O2 Refresh £177.99 - HotUKDeals
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Apple iPhone SE 16GB Like New O2 Refresh £177.99

£177.99 @ O2
good price for se Read More
morgan1985 Avatar
2m, 2w agoFound 2 months, 2 weeks ago
good price for se
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morgan1985 Avatar
2m, 2w agoFound 2 months, 2 weeks ago
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2 Likes #1
I received my 64gb yesterday from the previous o2 refresh deal (£240 upfront + £15 airtime).

I phoned o2 and cancelled the tariff and also requested an unlock code. They said they will send me a final bill for 30 days but i did ask why this would happen as i am cancelling the airtime straight up and have paid for the phone. The line was awful so i couldnt hear them properly and didnt want to call again as it took ages to get through, would have been easier to fly down to their call centre.

Can someone tell me how it works and what the 'sign' will be for the device having successfully been unlocked?

H :D T deal for 16gb

Edited By: S.c.0.TT.y on Apr 06, 2017 12:06
#2
Like New, Perfect, Almost Perfect & Perfectly Fine.

That's 4 descriptions and videos explaining the difference but there are only 3 options Perfect, Almost Perfect & Perfectly Fine with the phone that appears on the link. I've never seen the "Like New" option ever appear.
1 Like #3
JohnnyUtah
Like New, Perfect, Almost Perfect & Perfectly Fine.
That's 4 descriptions and videos explaining the difference but there are only 3 options Perfect, Almost Perfect & Perfectly Fine with the phone that appears on the link. I've never seen the "Like New" option ever appear.
Perfect is like new :-)
1 Like #4
morgan1985
JohnnyUtah
Like New, Perfect, Almost Perfect & Perfectly Fine.
That's 4 descriptions and videos explaining the difference but there are only 3 options Perfect, Almost Perfect & Perfectly Fine with the phone that appears on the link. I've never seen the "Like New" option ever appear.
Perfect is like new :-)

Fair enough so why four videos explaining the difference?

And does perfect come in the original box?


Edited By: JohnnyUtah on Apr 06, 2017 12:19
#5
JohnnyUtah
Like New, Perfect, Almost Perfect & Perfectly Fine.

That's 4 descriptions and videos explaining the difference but there are only 3 options Perfect, Almost Perfect & Perfectly Fine with the phone that appears on the link. I've never seen the "Like New" option ever appear.
Perfect phones look like they've hardly spent any time out of the box. They're like brand new phones, just not in their original box.
They won't have blemishes of any shape or size. We install the latest operating system and you'll get a 12 month warranty to put your mind at ease.
#6
where is the like new? How do you get it for £177?

Edited By: Sharpharp on Apr 06, 2017 12:26
#7
Just spotted this. It's actually available for £168 if you choose the 500mb plus umlimited bundle. No upfront fee + 24 * £7
1 Like #8
Still tempted to hold off though because the 32gb are probably imminent to enter the like new section and are guaranteed to have almost a full year of warranty since they were only released 2 weeks ago.
#9
benjyyy
Just spotted this. It's actually available for £168 if you choose the 500mb plus umlimited bundle. No upfront fee + 24 * £7
For what colour? can't find it
1 Like #10
The 64gb have now also been reduced to:

Perfect (Grade A): £288
Almost Perfect (Grade B): £264
Perfectly Fine (Grade C): £240
#11
benjyyy
Just spotted this. It's actually available for £168 if you choose the 500mb plus umlimited bundle. No upfront fee + 24 * £7

Where the F is this, lowest monthly on the 500mb bundle is £20
#12
Sharpharp
benjyyy
Just spotted this. It's actually available for £168 if you choose the 500mb plus umlimited bundle. No upfront fee + 24 * £7
Where the F is this, lowest monthly on the 500mb bundle is £20

That includes the airtime plan. You would be cancelling that. The device plan is only £7 a month
#13
benjyyy
Sharpharp
benjyyy
Just spotted this. It's actually available for £168 if you choose the 500mb plus umlimited bundle. No upfront fee + 24 * £7
Where the F is this, lowest monthly on the 500mb bundle is £20
That includes the airtime plan. You would be cancelling that. The device plan is only £7 a month

Thanks for clearing that up.... i'm still out, too much hassle when I did this last time to get a new SE, i'm sure a lot of people remember that one !!!
1 Like #14
benjyyy
The 64gb have now also been reduced to:
Perfect (Grade A): £288
Almost Perfect (Grade B): £264
Perfectly Fine (Grade C): £240

Almost Perfect and Perfectly Fine were this price the other day but the Perfect have dropped from £310 ish.
#15
S.c.0.TT.y
I received my 64gb yesterday from the previous o2 refresh deal (£240 upfront + £15 airtime).
I phoned o2 and cancelled the tariff and also requested an unlock code. They said they will send me a final bill for 30 days but i did ask why this would happen as i am cancelling the airtime straight up and have paid for the phone. The line was awful so i couldnt hear them properly and didnt want to call again as it took ages to get through, would have been easier to fly down to their call centre.
Can someone tell me how it works and what the 'sign' will be for the device having successfully been unlocked?
H :D T deal for 16gb

They told me this also about having to pay the 30 days airtime. I argued that i'd only received the phone the previous day and not even used anything, she went off then came back and said i would only be charged for the couple of days i'd had it...still not sure if that will happen though!
2 Likes #16
Ok, so I'm on no. 4 phone using this deal.
To answer the OP's question, you should receive a letter from o2 in about a week showing your payment for the phone and ending the agreement. At which point you should cancel the direct debit for the phone purchase with your bank.
Depending how quickly you cancelled the Airtime contract half of the deal, you may or may not owe them one payment, so leave the DD for the airtime part in place til this is cleared away and the account on MyO2 shows disconnected. If they think you owe them money and they bounce a DD on your bank it gets complicated.
My last two purchases have gone wrong at this point, O2 raised a 'early disconnection' charge against my bank for £400 and 272 for each phone. After the first WTF I Got onto O2 who couldn't reverse the payment taken and I had to get a DD reversal from the bank. No problems, case closed.
2nd phone last week, caught the charge before it was taken, phoned o2 and got it cancelled. Case closed again, but a lot of aggro.

Ps. Make sure you don't loose the account details and ph number relating to the cancelled contract or o2 will not be able to discuss any issues over the phone.

Edited By: airbus330 on Apr 06, 2017 13:34
#17
I've had an absolutely nightmare with o2 over the cheap Galaxy tab refresh contracts.

First the late payment emails then the early termination ones. I've spent 10+ hours on the phone to try and sort it. Only to look at my credit file and see two charges from o2 for the late payment! Gave up in the end and lodged a formal complaint. This is from contacts taken out in Jan.

Just be aware then they're completely incompetent.
#18
I received this yesterday but I can't seem to get an unlock for it. When I go on MyO2 it says "this information isn't available at the moment". I asked in chat and they said they have sent it off but that it will take 72 hours. Is this going to ruin the cancellation? (They were already late sending it out).
#19
Poor
#20
Can't get a mortgage now after doing this 5 times
#21
Wotan
I've had an absolutely nightmare with o2 over the cheap Galaxy tab refresh contracts.

First the late payment emails then the early termination ones. I've spent 10+ hours on the phone to try and sort it. Only to look at my credit file and see two charges from o2 for the late payment! Gave up in the end and lodged a formal complaint. This is from contacts taken out in Jan.

Just be aware then they're completely incompetent.


Completely agree, it's soo annoying that they end up billing a termination fee and are incompetent to resolve it and just tell me to cancel DD
#22
coventgamer
Can't get a mortgage now after doing this 5 times

I was a bit worried by this comment as I have done the Refresh deal 4 times. So I just checked my credit report with Expirian and it is currently in exceptionally good condition. All the o2 credit deals show in the history as paid off.
So, while I'm not saying it won't affect your credit rating, it does not affect everyone's, so should not be a deal killer for getting a phone by this method.

BTW Still in stock at the price, don't know why the deal has expired.

Edited By: airbus330 on Apr 13, 2017 16:13
#23
ordered mine yesterday and got it today. Looks brand new and warranty until January. Very happy.
#24
benjyyy
ordered mine yesterday and got it today. Looks brand new and warranty until January. Very happy.

Interested to know which of the perfect, almost perfect or perfectly fine you chose.
1 Like #25
JohnnyUtah
benjyyy
ordered mine yesterday and got it today. Looks brand new and warranty until January. Very happy.

Interested to know which of the perfect, almost perfect or perfectly fine you chose.


perfect
#26
benjyyy
JohnnyUtah
benjyyy
ordered mine yesterday and got it today. Looks brand new and warranty until January. Very happy.
Interested to know which of the perfect, almost perfect or perfectly fine you chose.
perfect

I just cancelled the contract and paid off the phone but they flat out refused to let me go without paying for the 30 days notice. She checked with her manager and said the same and I argued for another 30 minutes, taking her through the terms on the website but she refused to budge. Very frustrating.

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