The Ark Clothing: Australian Fashion Label
Since the company was founded more than 25 years ago, The Ark Clothing has strived to be more than just another fashion label. The ethos behind the company is that well-designed, high-quality fashions can be both affordable and made with integrity. With a serious dedication to social and ecological responsibility, the company uses only ethically accredited materials and is an enthusiastic supporter of local community enterprises in Melbourne and the wider Victoria area.Aside from designing and producing women's fashion, The Ark also runs several workshops and one-on-one styling sessions. The idea behind these services is to "demystify fits and take the intimidation out of fashion".
There are no The Ark Clothing stores in the UK, international customers have to buy The Ark's products via their online shop at www.theark.com.au.
Product Range at The Ark Clothing
At the online shop, the departments are separated as follows:
Monthly Edit: The Ark's top picks and favourites. Updated monthly.
In Store: Sub-divided into several categories including Accessories, Dresses, Jackets, Knitwear, Shirts, Skirts, and more.
Ark Basics: Covering all your basic, everyday fashion needs including dresses, tops and trousers.
Nikel and Sole: An Australian lifestyle brand that creates ethical, inspirational knitwear with respect for traditional techniques and craftsmanship.
Scarves: A range of unique scarves that can be worn throughout the year.
Pre-Order: A range of items that haven't yet officially hit the shelves.
The Ark also has an online size guide, to help you find the right size for you.
Sales and Deals at The Ark Clothing
You can find a whole host of great offers and sales on a varied range of clothing and fashion at The Ark on their Sales page. If you're looking for a great deal on top-quality, ethical fashion, it's worth keeping your eyes peeled.
For the latest fashion news, style tips, trends, workshops, and exclusive offers, you can also sign up for The Ark's newsletter.
If you've got your eye on something at The Ark, then maybe it's worth waiting for when the weekend long consumer spree that is Black Friday and Cyber Monday comes around in November. Who knows what discounts, deals, and bargains they will be offering.
Registering an Account at Theark.com.au
You are able to browse and add items you want to buy to your shopping basket without having an account at The Ark Clothing. However, if you wish to make a purchase, you must be registered. Registering means that your details are saved and you can track orders easily.
Payment Methods at Theark.com.au
Theark.com.au accepts all major credit and debit cards including Visa and MasterCard and all online transaction are made safe by SecurePay.
Theark.com.au Shipping and Deliveries Policy
If you are ordering items for delivery outside of Australia, you should allow approximately 14 working days to receive your order, though it's best to allow for up to three weeks. Shipments to addresses inside the United Kingdom begin at 30 $AUD.
Returns and Refunds at The Ark Clothing
The Ark takes customer satisfaction very seriously. If you receive an item from The Ark Clothing and you wish to exchange it for a replacement in a different colour or size, or for a totally different item, you should:
- Wrap the garment safely and securely, still with the original tags.
- Send the item, along with the receipt that you received in with your order, and indicate your reason for returning it.
It is, of course, possible to return items to any of The Ark Clothing's stores, though this is unlikely to be an option for most UK customers.
To obtain a refund for your purchase the following conditions must have been met:
- The items must be returned within 14 days of purchase along with the original receipt. Items returned within 14 to 30 days will receive a credit note instead of a refund.
- The items must be returned in their original condition. All labels and tags must still be attached and the item must be unworn.
- For health and hygiene reasons, swimwear and pin jewellery (like earrings) are not eligible for returns unless they are found to be faulty.
The Ark Clothing Social Media and Blog
Following The Ark Clothing on their various social media channels is a great way to hear about the latest new products, news and trends, as well as being among the first to hear about discounts, deals and special offers. If you're looking to make a saving on the latest ethical fashions at The Ark, or on delivery, keeping track of their pages is a great way to do so.
The Ark Clothing also runs an online blog where you can read fashion articles, discover new trends and learn about new offers and deals.
You can also watch videos relating to The Ark Clothing's Monthly Edit to see the inspiration behind current and past collections.
Contact Details for The Ark Clothing
Should you need to get in touch with The Ark Clothing you can do so by using one of the standard methods of communication.
- Customer Service and Online Enquiries: +61 99122713
- You can contact The Ark by phone on Mondays to Thursdays between 9am and 5pm (AEST) and on Fridays from 9am to 3pm (AEST). Bear in mind that Melbourne is on Australian Eastern Time and is 10 hours ahead of the UK.
- By e-mail: [email protected]
- If you prefer, you can also e-mail The Ark using their online contact form.
- All returns and postal correspondence should be sent to the following address:
- The Ark Clothing Co.
5 Harker Street
Burwood 3125 VIC
Why spend extra on fashion at The Ark when you can save money? For all the newest and best online discounts, promotional coupons and deals on a whole range of items, make sure that you check The Ark Clothing's dedicated page at HotUKDeals.