Belkin Samsung Galaxy S3 Clear Case @ Currys 91p (down from 9.99) - HotUKDeals
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Just bought a s3 for mis and she needed a case so i started looking around for one. This seems very cheap and probably good quality as its belkin. I don't think you would find a better quality for this price. 9.99 reduced to 91 pence, saving 9.08.

Free delivery or pay and collect- collecting mine tomorrow:)

'Hurry! Last Few' on Curry's website.
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Elbandito Avatar
2y, 2m agoFound 2 years, 2 months ago
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Comments/page:
#1
bought one..cheers
#2
Now OOS
#3
Tried to buy one and ended up writing an email to Currys Customer care.
"
Hi,

Many thanks for offering this product at such a wonderful price. I saw it on your website and reserved it straight away for collection. When I reached the store it was 0755 and straightaway one of your guys shouted, we are closed sir. I looked at my watch and he said you are okay, there are still two minutes to go, with a sheepish. So I went to an unattended reserve and collect counter and managed to get attention of a reluctant female who checked the stock behind and said sorry we don't have it. Another girl was called by the first one who took details from me and went looking for it but she could not find it. So they called a third one to explain to me that our system has these discrepancies every now and then so sorry it not in our store.

I asked them to write it down that you don't have in stock which they plainly refused. So they called some Curt who is suppose to be Manager. So this Curt heard one girl and asked her to write it down. She promptly wrote it down on a piece of plain paper which was size of a post it note, that they don't have the item in stock, sorry. I asked Curt to atleast put a position and name at it. Curt implied that I should be thankful that at least I am getting something in writing. I did remind him that Currys is a national store not a corner shop so I thanked all, which was a fair number by then and said goodbye as I presume I was delaying everyone from getting home and there was some inventory audit to be done.



Now if I just looked up some item on your website and went to your store looking for it but couldn't find it or it was out of stock, I would have taken the simple answer by your staff and walked off. But when you reserve something and your system clearly says what is in stock or not, you are spending time, effort and resources to first find a product and then going for collection. You deserve a better response then blaming system for glitches. A blunt automated reply, sorry your item is not in the store, I am afraid is not enough as clearly your system showed it was in stock.



Can you please remind your managers to stop acting like a corner shop grocer and be more customer oriented.

I am an old customer of PC World, Dixon and Currys. Since Dixon went offline I started going to my local Currys. It is never a pleasant experience as often products are displayed without price labels or they will be cleverly placed near an attractive price. Staff is very moody and act like a hungry shark about to tear you apart. After seeing Curt I understand where these predatory skills are coming from.



I won't moan about it much but please can you train your staff to be more helpful and friendly, providing a welcoming feeling to customers. After today's debacle I felt really hurt, humiliated and degraded. Just to let you know I am not after a voucher or freebie but I would love to receive a honest apology. "
#4
rimkhan1
Tried to buy one and ended up writing an email to Currys Customer care.
"
Hi,

Many thanks for offering this product at such a wonderful price. I saw it on your website and reserved it straight away for collection. When I reached the store it was 0755 and straightaway one of your guys shouted, we are closed sir. I looked at my watch and he said you are okay, there are still two minutes to go, with a sheepish. So I went to an unattended reserve and collect counter and managed to get attention of a reluctant female who checked the stock behind and said sorry we don't have it. Another girl was called by the first one who took details from me and went looking for it but she could not find it. So they called a third one to explain to me that our system has these discrepancies every now and then so sorry it not in our store.

I asked them to write it down that you don't have in stock which they plainly refused. So they called some Curt who is suppose to be Manager. So this Curt heard one girl and asked her to write it down. She promptly wrote it down on a piece of plain paper which was size of a post it note, that they don't have the item in stock, sorry. I asked Curt to atleast put a position and name at it. Curt implied that I should be thankful that at least I am getting something in writing. I did remind him that Currys is a national store not a corner shop so I thanked all, which was a fair number by then and said goodbye as I presume I was delaying everyone from getting home and there was some inventory audit to be done.



Now if I just looked up some item on your website and went to your store looking for it but couldn't find it or it was out of stock, I would have taken the simple answer by your staff and walked off. But when you reserve something and your system clearly says what is in stock or not, you are spending time, effort and resources to first find a product and then going for collection. You deserve a better response then blaming system for glitches. A blunt automated reply, sorry your item is not in the store, I am afraid is not enough as clearly your system showed it was in stock.



Can you please remind your managers to stop acting like a corner shop grocer and be more customer oriented.

I am an old customer of PC World, Dixon and Currys. Since Dixon went offline I started going to my local Currys. It is never a pleasant experience as often products are displayed without price labels or they will be cleverly placed near an attractive price. Staff is very moody and act like a hungry shark about to tear you apart. After seeing Curt I understand where these predatory skills are coming from.



I won't moan about it much but please can you train your staff to be more helpful and friendly, providing a welcoming feeling to customers. After today's debacle I felt really hurt, humiliated and degraded. Just to let you know I am not after a voucher or freebie but I would love to receive a honest apology. "

Well not sure how for u, but for me it wasn't reserve and collect but pay and collect- you pay for item and they send it to your store to pick up. It doesn't mean they have it instore. I'm picking mine up tomorrow. In such case, with all the respect, you acted silly :)

Peace

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