Am not sure if this will work for everyone, but certainly worth giving it a try. I ordered a reconditioned Quickwash carpet shampoer from the Bissell Direct website (Item No. 1970E), for £34.95. However, shampoer turned up today and I have actually received a Bissell Petwash Powerbrush which is listed as £99.99 on their website (in the pet section) and also looks brand new! Taped onto the box was a large label which said Bissell Quickwash 1970E, so it looks like they have run out of the cheaper model and are replacing it with the next model up. I can't be certain but I know Bissell have done this previously. The Petwash Powerbrush is also listed as £149 on the Amazon website, so am well chuffed at getting this for £34.95. It also came with 3 large bottles of shampoo, 1 for carpets, 1 for upholstery and 1 for hard floors which are worth over £30 between them. Definetly worth a try if you are after one of these!