Breville VKJ142 Hot Cup - £25.99 *Instore* @ Sainsburys - HotUKDeals
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Breville VKJ142 Hot Cup. Great price was £51.99
Fast boil 3 kW
1.5 litre illuminating water tank with extra-large rear water window


Amazon: £35.64
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5y, 8m agoFound 5 years, 8 months ago
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[mod]#1
no @ Sainsburys Lincoln, i work on the electrical section.
#2
I saw that in Folkestone and it was 2 or 3 left
[mod]#3
maybe store specific. Not sure.
#4
Was this the one with pre-selected fill, i.e. no manual overide - q.. the debate!
#5
you can only adjust the ones with variable fill up-to the standard fill of this one, so no big loss. just get the right sized cup!. :{
1 Like #6
We have had one of these for 15mths and to be fair we were very happy with its performance despite the relatively high price tag, however it has been playing up recently. We contacted Breville customer services and they were not interested as the 12mth warranty was over.

So the problem was that the on/off switch had become erratic, usually not switching on, or switching off prematurely, and occasionally after a successful dispense it boiled and dispensed a second time. This was all indicative of a sticking switch.

Yesterday,as I had nothing to lose I took off the top cover and had a look. The device had not been used for a few days yet there was still some pooled water and significant evidence of previous water ingress into the top compartment. The Strix steam switch had signs of corrosion on the terminals and the left hand terminal as you look at the picture show signs of overheating with visible melting of the terminal insulation and exposure of the conductor.

This has been used by adults making maybe 8-10 cups a day so has not been overused or abused. We had thought to get another, but having seen this we certainly won't bother.

Edited By: melipona on Mar 20, 2011 21:03: .
#7
morphy richards
#8
3500-4500 cups of tea/coffee is a heck of a load! From the pics it's hard to see but it would be worth removing the wires and cleaning the terminals to see if this fixes your problem or not.

We have one of the early Tefal Quick cups and I must say that these types of kit are simply great. No need to boil the jug, just instant hot water (although ours is quite noisy.. hopefully the breville is quieter)
#9
melipona
We have had one of these for 15mths and to be fair we were very happy with its performance despite the relatively high price tag, however it has been playing up recently. We contacted Breville customer services and they were not interested as the 12mth warranty was over.

So the problem was that the on/off switch had become erratic, usually not switching on, or switching off prematurely, and occasionally after a successful dispense it boiled and dispensed a second time. This was all indicative of a sticking switch.

Yesterday,as I had nothing to lose I took off the top cover and had a look. The device had not been used for a few days yet there was still some pooled water and significant evidence of previous water ingress into the top compartment. The Strix steam switch had signs of corrosion on the terminals and the left hand terminal as you look at the picture show signs of overheating with visible melting of the terminal insulation and exposure of the conductor.

This has been used by adults making maybe 8-10 cups a day so has not been overused or abused. We had thought to get another, but having seen this we certainly won't bother.

regardless of the warranty being out you should still be covered, on electrical items there is a life expectancy as well as the warranty, so go back to whom you purchased it from and tell them so, I have done that with my mums tv even though it was 14 mths out of warranty, they gave my mum a percentage of the value back, hope this helps
#10
melipona
We have had one of these for 15mths and to be fair we were very happy with its performance despite the relatively high price tag, however it has been playing up recently. We contacted Breville customer services and they were not interested as the 12mth warranty was over.

So the problem was that the on/off switch had become erratic, usually not switching on, or switching off prematurely, and occasionally after a successful dispense it boiled and dispensed a second time. This was all indicative of a sticking switch.

Yesterday,as I had nothing to lose I took off the top cover and had a look. The device had not been used for a few days yet there was still some pooled water and significant evidence of previous water ingress into the top compartment. The Strix steam switch had signs of corrosion on the terminals and the left hand terminal as you look at the picture show signs of overheating with visible melting of the terminal insulation and exposure of the conductor.

This has been used by adults making maybe 8-10 cups a day so has not been overused or abused. We had thought to get another, but having seen this we certainly won't bother.

I must admit having found the damage on your kettle you should go straight back to Brevilles customer support and tell them what you found, quoting The sale of Goods act 1979 and the fact that you are claiming for a new Kettle as the law says you have six years from the date of purchase to claim damages for faulty goods (inherent fault) - it's worth a go as like you say it wasn't cheap to buy when you bought it. The 12mnth warranty just doesn't wash any more !
#11
^^

+1

Dont get fobbed off!!
banned#12
would like to have 1.
#13
NeoTrix
no @ Sainsburys Lincoln, i work on the electrical section.

let me know if leeds got em?! lol
#14
TheGimp
3500-4500 cups of tea/coffee is a heck of a load! From the pics it's hard to see but it would be worth removing the wires and cleaning the terminals to see if this fixes your problem or not.

We have one of the early Tefal Quick cups and I must say that these types of kit are simply great. No need to boil the jug, just instant hot water (although ours is quite noisy.. hopefully the breville is quieter)


This is a product aimed at the domestic market to boil water to make hot drinks. We are only 2 adults, a couple of cups in the morning, afternoon and evening each is not unreasonable( say 12 cups x 365 days = 4380 a year) and I would reasonably expect the product to last 3-5 years. Strix do not provide an operational life on their website for the switch, but I would expect 10.000 operations to be a minimum specification for such a device.

I am more concerned about the water ingress, this is a product that should be designed to be highly resistant to the effects of water on its components. I would expect areas that are prone to the effects of moisture to be well protected, this does not seem to be the case and I would suggest that this is why it failed prematurely.

A cruise of the interweb will reveal other similar failures, it makes you wonder. I do intend to take this further, remember I only took the top off yesterday. I posted mainly as a heads up to those that might be considering a purchase.



Edited By: melipona on Mar 20, 2011 22:34: .
#15
I must admit having found the damage on your kettle you should go straight back to Brevilles customer support and tell them what you found, quoting The sale of Goods act 1979 and the fact that you are claiming for a new Kettle as the law says you have six years from the date of purchase to claim damages for faulty goods (inherent fault) - it's worth a go as like you say it wasn't cheap to buy when you bought it. The 12mnth warranty just doesn't wash any more !

This is not the case in my opinion .. the manufactururer is not responsible for the contract of sale covered by the sale of goods act .. the seller is. You may have some come-back on the manufacturer if the seller is an agent of the manufacturer. The manufacturer 'offers' a manufacturers warranty that is in addition, but seperate, to the sale of goods act.
#16
At least the water is 100˚c on this one, not mid 90s like other makes which is no good for a proper brew of tea.
#17
this kettle was part of the refresh your home promotion which had finished last week. gone to 1/2 price to clear if not normally ranged. the russell hobbs heritage range is 70% off,
#18
melipona
A cruise of the interweb will reveal other similar failures, it makes you wonder. I do intend to take this further, remember I only took the top off yesterday. I posted mainly as a heads up to those that might be considering a purchase.
Let us know how you get on.

Far too many major retailers still seem to be using the "sorry, it's more than 12 months old" excuse as a first line of defence for dealing with customers who have been sold defective goods and too many of those customers accept it without a fight.
#19
Monstersnowman
I must admit having found the damage on your kettle you should go straight back to Brevilles customer support and tell them what you found, quoting The sale of Goods act 1979 and the fact that you are claiming for a new Kettle as the law says you have six years from the date of purchase to claim damages for faulty goods (inherent fault) - it's worth a go as like you say it wasn't cheap to buy when you bought it. The 12mnth warranty just doesn't wash any more !

This is not the case in my opinion .. the manufactururer is not responsible for the contract of sale covered by the sale of goods act .. the seller is. You may have some come-back on the manufacturer if the seller is an agent of the manufacturer. The manufacturer 'offers' a manufacturers warranty that is in addition, but seperate, to the sale of goods act.

This is true it is the seller not manufactorer that is answerable under the sale of goods act, but none the less - same ending you still have six years from date of purchase to prove inherent fault and claim something if not all back
#20
It's £35 at amazon, where it says -
The Breville Hot Cup is designed to boil a cup of water in a matter of seconds, meaning great hot drinks at the touch of a button. It dispenses a 250 millilitre (ml) cup of boiling water--the equivalent of a standard drinking mug--and will dispense up to five cups without refilling--perfect for families or small offices.
...
Breville's success is driven by innovation and design, as well as a determination to provide great looking, high quality products that meet the demands of every kitchen in the country.
#21
I got this when it was £30 at Currys at Xmas - when you've used it for a while its certainly very odd going back to a normal kettle round someone else's house and sitting there waiting for it to boil!

Its not the quietest thing on the planet and it dispenses more water than I would really like it to or would normally use for a cup of tea, however it's great for when you are cooking and need hot water for pasta / rice straight away.

Can't comment on reliability of mine, we only use it on average 3 times a day between the 2 of us as no one is here during the day for teas but so far so good
#22
£51.99 in swansea :(
#23
£51.99 in Norwich Longwater and Poundlane too
#24
Sainsburys Amblecote/withymoor have 1 left.
#25
presumably these make hot water quicker than a kettle (can't see what else they do) but how do they compare environmentally?

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