Anyone who has travelled from a UK airport will be familiar with British Airways. Founded in 1919, British Airways actually invented international air travel with their first service between London and Paris. Nowadays, the firm flies to 183 destinations located on every continent and manages a fleet of about 290 planes.
The simplest way to book a specific flight with British Airways is via the company’s website at www.britishairways.com. There, users can search for any of the airline’s flights, and they can also add extra services like hotels, car rental and insurance. It’s easy to organise more complex journeys with multiple stopovers and BA regularly offers seasonal discounts on popular routes, which are listed on their home page.
The homepage of British Airways is generally divided into the categories: Flights and holidays, Manage My Booking, Information, Executive Club and Business Travel. The main offers from the airline and its partners can be found in the Flights and holidays section.
At the British Airways home page, travellers can purchase:
Those who don’t really know where their next holidays should take them may want to take a further look in the Explore and Inspire section. Here, British Airways offers a range of different types of holiday such as beach holidays, luxury holidays, cheap holidays, family holidays, villa holidays, winter sun holidays and city breaks.
Flight categories on offer from British Airways include:
Anyone who wants to book a flight with British Airways needs to register with the firm’s booking system. You can choose to carry out a simple registration with the website for free or to join the firm’s Executive Club (at no extra cost). Booking a flight is carried out via the search tool. After booking, you can manage your flight via the website, allowing you to print out your boarding pass, add any dietary preferences and check-in 24 hours before your flight to save time under Manage My Booking.
The Executive Club allows travellers to accumulate reward points known as Avios. These can be spent on further flights, accommodation, car rental or duty free shopping on board. They can also be shared with other members of the family to cut the price of their travel. Membership begins at the Blue level. As you accumulate Avios, your grade can increase to Bronze, Silver and Gold. At every tier, travellers can enjoy further benefits such as priority boarding, access to lounges and larger baggage allowances.
Becoming an Avios Master at British Airways
British Airways regularly offers discounts for everyday travellers. These can be found on the Special offers section of the website and they include individual flights as well as all-inclusive package holidays. There is also a last minute section that often contains bargain flights and early bird offers on flights to popular European and worldwide destinations. A good way to find the airline’s cheapest fares is by using the BA fare finder tool on the website.
British Airways accepts American Express, Visa and MasterCard credit card payments, as well as Maestro, Solo and Visa debit cards and PayPal. If you pay via PayPal or credit card, be aware that the airline charges a £4.50 booking fee. Debit card bookings are free.
How Will British Airways Tickets Be Sent?
British Airways travellers tend to manage their bookings online, which enables them to print out their ticket, so there is no need to send tickets via the post.
If travellers have any questions regarding their ticket they can also call the British Airways hotline at 0344 4930787 (6:00-20:00 every day).
You can contact British Airways via the following social media platforms:
Executive Club members and all fliers with British Airways can also keep up with the company by reading High Life, the air line’s magazine. This often features competitions and special offers for readers.
You can also purchase tickets or book other services by using the British Airways app. BA On Your Mobile is free to download and enables you to book flights, check-in before reaching the airport, receive wi-fi passwords for lounges and choose your seat. Executive Club members can also use it to manage their Avios points. The app can be downloaded at iTunes or Google Play.
If you want to get in touch with British Airways to discuss a booking, the best number to call is 0844 4930787 (choose option 2). This helpline deals with bookings and hotels, rental cars and upgrades. It’s open every day from 7:30am-10pm. Another handy number is 0344 4930777, where you can check your flight status (from 6am-8pm). Customer relations can be reached on 0344 4930787 (option 3, then option 2) and are available 8am-6:30pm from Monday to Friday, 9am-5pm on Saturdays and there is a call-back service on Sundays.
If you would like to email the BA Customer Relations Team, the best way to do so is via their online form.
Alternatively, you can write to British Airways via post at:
Customer Relations (S506)
PO Box 1126
Uxbridge, UB8 9XS
Most other queries can be dealt with via the firm’s comprehensive help section, on their website. Flying doesn’t have to be expensive. By checking out the constantly updated stream of British Airways discounts at HotUKDeals, you can easily save money on holidays abroad.