BT Broadband renewal Option 3 £15.32 per month over 18 months - HotUKDeals
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I have come to the end of my contract with BT broadband, and have been looking for the best deal. Unfortunatley in m,any areas like my own, only BT have the high speed equipment at the local exchange. o2 can only offer a contract at £22.50 for unlimited allowance because (they say) they have to pay BT £10 per month
On ringing BT for a MAC code and threatening to change (0800 328 6738) they offered me what I* believe is there best offer to retain customers:
1. New router which has better coverage
2. Option 3 (which is 'usually' 24.99) at Six Months FREE then £22.99 for 12 months. This averages at £15.32 over the 18 months which I think is not bad for option 3

He said on the phone that is was being offered to all customers as a loyalty offer
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#1
I am also at the end of my contract and have found that BT have the best coverage in my area and must admit I have had no problems with them. I have had a look at the site but can see no mention of this deal, will it be better to ring them?
#2
what speed is it though??
#3
yes, I should have mentioned, its not on the website, you DO have to ring them and say you are considering moving to a different ISP provider. He went 'away' for a couple of minutes to get autorisation from his supervisor or something. I don't think they want to publisize the offer but it from what he said it was their rock bottom offer to retain customers.
#4
Superb, I'm sue a renewal in a week or so and was thinking of moving to Talk Talk.

If I can get this deal, I think I'll be staying! :thumbsup:

Rep added, buddy.
#5
just looked, its only 8mb.
#6
with the service we've had from BT I'm not sure this is low enough. They sold us option 3 after testing the line told us we could get max speed. When we went to buy the TV package we were surprised when told no because your exchange only allows 2.5mb.
Beware as they are unwilling to help and tell you anything for your business, apparently they are working on our line now to enable a faster speed!! perhaps they should be looking at the exchange
#7
i came to my end of contract with orange, i,m only paying £12.99 a month with them on the 8mb package had no probs reg get speeds of around 5-6 mb
#8
Brilliant thanks - I have just given them a call and have got the deal with the new phone hub included. - have repped you. :thumbsup:
#9
Can someone help me out here because I think im missing something. Does this include your line rental or some other reason to make it a good deal??

I don't understand how £15.32 for 8mb unlimited on an 18 month contract is a good deal when bethere are doing up to 24mb in most areas for £18 per month without a minimum contract.

Or am I missing the point here?
#10
The point is bethere are not available in all exchanges (infact, i dont think they are available in most, but the few!)

If my maths is right, BeThere/O2 are only available in 20% of the exchanges in the country. * (Source: shows there are 5,443 ADSL Enabled exchanges in the country, BeThere are only active in 1,204 of them

I don't feel your point about Be being cheaper is valid as they aren't available in most households.
#11
Or am I missing the point here?


Yes, I rather think you are - along with all the people who are voting this cold. If you read the OP, it refers to areas where only BT can offer a speedy broadband connection. I live in one of those areas, therefore to me, (already having a BT contract), this would be a very good deal.
#12
voted cold by me.

i've experienced BT broadband first hand and its overpriced poo. my mate has his line capped at night (20kB/s) even though he isnt a massive downloader. personally im with Sky and it was the best move i ever did as i have consolidated my phone (inc line rental)/bb/sky+ and saving a fortune.

SkyMAX = £10 (if you are a sky subscriber ) and i can get speeds of 1.6mb/s whoooshhhhh (no FUP as per Gadget show)
#13
How about joining o2.
#14
Just got my MAC code from BT yesterday!

If they were paying me I would still be going :-(
#15
forcephil
voted cold by me.

i've experienced BT broadband first hand and its overpriced poo. my mate has his line capped at night (20kB/s) even though he isnt a massive downloader. personally im with Sky and it was the best move i ever did as i have consolidated my phone (inc line rental)/bb/sky+ and saving a fortune.

SkyMAX = £10 (if you are a sky subscriber ) and i can get speeds of 1.6mb/s whoooshhhhh (no FUP as per Gadget show)


Have done the same, and have to say it is saving me a fair bit having all the services with Sky (including BT line rental).

This is still overpriced imo considering Plusnet have packages starting from £9.99 (depending on what useage you need) with free wireless router , and no lenghty contract.
#16
I'm on BT Anywhere and it should really be renamed to BT Anywhere (as long as you're next to your router). Trying to get a connection on the supplied mobile phone is next to impossible. Using it abroad was a complete joke.

Sunday nights are intolerable. I got less that 700kbits this weekend.

There really is no viable option for where I am though. Everything else is capped.
#17
bt for a lot of people is the only option

for example in my local exchange i can choose between bt and talktalk and thats it

therefore no sky, 02 etc etc

hot from me
#18
Had to register to say thanks for this one! Always been with BT as prefer the reliability compared with the problems my friends have. Rang them up and they offered £22.99 a month for 12 months, told them a friend had been offered 6 months free and hey presto the lady found it! Also sending me the new home hub for free and BT Vision for free as well with no contract on that. Plus knocked a quid off my call package and £1.25 for going online billing, thanks very much, 1st thing voted hot by me!!
#19
As mentioned on here a few weeks back I rang BT to cancel my BB. I was eventually offered a 12 months contract at £5 per month for BB (basic package) Upon receiving my latest bill I have been charge £9.95 this again has taken an awful lot of phone calls but they have admitted a mistake and will adjust the bill so that I will receive BB for £5 for 12 months.
On reflection I have been on the phone hours to try and sort this out and wish I had gone with SKY.
#20
AndyH148
Had to register to say thanks for this one! Always been with BT as prefer the reliability compared with the problems my friends have. Rang them up and they offered £22.99 a month for 12 months, told them a friend had been offered 6 months free and hey presto the lady found it! Also sending me the new home hub for free and BT Vision for free as well with no contract on that. Plus knocked a quid off my call package and £1.25 for going online billing, thanks very much, 1st thing voted hot by me!!


Keep an eye on your next bill; what they offered me on the phone did not coincide with the bill. When I rang to query this everybody I was passed to denied all knowledge of the deal that was offered to me. It took me an awful lot of calls to hopefully get this sort. They will not send anything in writing and said I will notice the difference on my next bill? I feel another lengthy phone call soon?
#21
We called to cancel our contract last Feb as we were unhappy with the service provided and the appauling customer service. They informed us that we had called weeks ago to confirm we wanted to renew our business contract, which needless to say was a pack of lies but what could we do? Anyone?

We noticed recently they have been charging us £4.99 quarterly for anti-virus software we have never used. We have made 3 calls to get this feature removed from our bill, each time we have spoken to an advisor who has put us on hold for over 15 minutes. I expect they retain a lot of business this way - it's working in our case as despite spending an hour trying to change our package, we still have services we don't want - well done BT. Their customer service really is a joke, you have been warned.....
#22
I must agree with most of the people on here. The BT customer service is one of the worst I have ever had to deal with. I have option 3 until the end of this month and then I am looking forward to getting away. When I called to cancel they never even bothered to offer a new deal after they read through my previous complaints. Would take something really special to go back to them and this deal is nowhere near it. It may be good for some but no for me.
#23
Hi

After a month of trouble with BT and got OFCOM involved as well as they said I had a case I left and left a 8M option 3 £27 a month behind and got a FASTER 8m from O2 with mobile dongle for £20 im happy as hell now lol.
Asked Bt for a deal to move to there top package with fone blackberry but i didnt get new router etc and im still on version1. this guy said i can send u a black hub/fone etc for £22 a month then u upgrade to top package and stil get the gear. Asked for the deal in writing to cover myself and next thing i lknow the router is delivered and contract started. Went on that I would have to pay 18 months if i wanted to leave, rang OFCOM still took a month to sort out but I have the number for BT OFCOM dept if u need it PM me for it.
Company's don't want to keep u they've rather u left - How customer service has changed.
#24
I am not very technical minded so I am sure someone will put me right, but I am sure that I am right in saying that your speed depends on the distance from the exchange and the number of lines which go to it. Can this be right or have I been given the wrong info.
#25
Yes it's to do withthe distant from exchange and the isp equipment they use in the exchange etc. O2 are just upgrading ours this week and were having slow connection as they have just told me. But our other home where we swapped from BT to O2 it's lots faster so BT have not been giving full 8M

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