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BT Half price connection charge £62.49

nono2522 Avatar
8y, 10m agoFound 8 years, 10 months ago
If your calling BT to connect a new line and they mention there will be a connection charge, ask for the half price connection offer.

Normal connection charge £124.99
Half Price £62.49

As far as im aware its a 18 month contract if you take it

Please be nice as this is my first post
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nono2522 Avatar
8y, 10m agoFound 8 years, 10 months ago
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#1
i thought they just connect a new line - isnt that seperate to joining their services? or do you have to do both to get the offer and/or in general?
I need a new line in my 'brand new ' house but dont want to be tied down with BT for 18 months. Could somebody please clarify-
thanks
#2
They charge you £124.99 and tie you into their services for 12 months.
#3
If you live in a cable area you'd only pay £30 install cost for a brand new line. 12 month contract though
banned#4
I just took the 18 month £62.49 offer. Watch out though - the terms and conditions state you must make at least 10 chargable calls through BT a month.

Means you can't sign up to Virgin Media, Tiscali, Talktalk, Orange Homemax...

I wonder who else I could choose...

Oh...

BT.
#5
miserablemiser;1472003
i thought they just connect a new line - isnt that seperate to joining their services? or do you have to do both to get the offer and/or in general?
I need a new line in my 'brand new ' house but dont want to be tied down with BT for 18 months. Could somebody please clarify-
thanks

BT only "connect" a line for free if there is a stopped line existing in the premises already, if there hasnt been a BT line previously you pay the connection charge
#6
Not entirely relevant but I thought I'd throw this in : http://thephone.coop

I've recently had a line restart through them for £5.88. I did this as I don't expect to be here (this country) for long. They offer a 3 month min contract for line restarts. (still 12 mths for new lines)

It's one of the few alternatives to dealing with BT. I've got (monthly contract) broadband (through freeola) on the line too with no problems.
#7
I believe BT forces some people to pay for the new line installation charge even if previous tenants already have a phone line with BT before you move in. I live in a flat that previously had 2 tenants in 3 years and I do not believe none of them had the phone line installed. Also a friend also just moved in to the same building as me and he also had to pay the new connection phone charge even though he saw the telephone being used and a router used by the previous tenant when he view his flat.
#8
Slash;1472272
I believe BT forces some people to pay for the new line installation charge even if previous tenants already have a phone line with BT before you move in. I live in a flat that previously had 2 tenants in 3 years and I do not believe none of them had the phone line installed. Also a friend also just moved in to the same building as me and he also had to pay the new connection phone charge even though he saw the telephone being used and a router used by the previous tenant when he view his flat.


Rubbish, if there is a stopped line you do not pay to start it up again, however if the line was "ceased" by the outgoing tennant you have to pay to install it again as the equipment would have been removed, u may see a socket but on the other side of it the equipment will have been removed back to the exchange.

Its not BT's fault if someone who moves out requests a cease so you shouldnt expect to get it for free
#9
jase.2
Rubbish, if there is a stopped line you do not pay to start it up again, however if the line was "ceased" by the outgoing tennant you have to pay to install it again as the equipment would have been removed, u may see a socket but on the other side of it the equipment will have been removed back to the exchange.

Its not BT's fault if someone who moves out requests a cease so you shouldnt expect to get it for free


Of course if someone moves out, I don't expect them to keep their phone line active. My friend and I both had to pay the new connection charge of £124.99 when we are both (at least he is) quite certain BT had previously installed and connected phone lines for the previous tenants. What I am commenting about is BT may charge new customers £124.99 even though the line may have been activated by previous tenants. If that is the case, they should charge the reconnection phone line fee or whatever it is called and not pretend that the line had never been activated before in the flat.
#10
lance w
If you live in a cable area you'd only pay £30 install cost for a brand new line. 12 month contract though


lance w , where did you get this £30 charge, everytime I've phoned them they quoted me the £124.99 figure
#11
Slash;1472272
I believe BT forces some people to pay for the new line installation charge even if previous tenants already have a phone line with BT before you move in. I live in a flat that previously had 2 tenants in 3 years and I do not believe none of them had the phone line installed. Also a friend also just moved in to the same building as me and he also had to pay the new connection phone charge even though he saw the telephone being used and a router used by the previous tenant when he view his flat.

Very naughty but I've also read something similar over on MSE.
#12
Is the deal Link down or incorrect ?
#13
batista
lance w , where did you get this £30 charge, everytime I've phoned them they quoted me the £124.99 figure


Hi this is for anyone in a cable area price is for Virgin Media.

My girlfriend doesn't have a BT line but live in a cable area i have found out that £30 install and £15.50 monthly for phone line and 2mb broadband. plus book online and save £10 per service so install will be £10.

If your not in a cable area FORGET what has been said and try and wrangle a deal with BT like taking the full works of phone, broadband and BT vision it may get you a bigger discount. :whistling:

http://allyours.virginmedia.com/html/internet/bb_deal.html
#14
Rip-off merchants. If you are not in a cabled area - you've got no choice but to pay BT their inflated installation charges. Wish this deal was around 4 months ago - would have been really handy for me.
#15
We moved into a flat and BT wanted £125 so they came out connected it back at the box popped to our flat see there was boxes and checked them then went did nothing really. Other half was not to happy and phoned up and had a moan guess how much we ended up paying naff all. So the way to get reconected free is just to moan easy as ;-)
#16
I don't know some of instances of those who had to pay £125.

but

a) all new homes by law must have a bt phone connection fitted

b)if you change the name on the line - say even from Mr smith to Mrs smith. There will be a cease and reprovide on the line .

so a cease on a line doesn't occur £125.

c) BT do not remove "equipment" from an nte5 box. They may on isdn/home highway

As i say I can't comment on the cases in this thread but ... as far as I know the above is correct.
suspended#17
lance w
Hi this is for anyone in a cable area price is for Virgin Media.

My girlfriend doesn't have a BT line but live in a cable area i have found out that £30 install and £15.50 monthly for phone line and 2mb broadband. plus book online and save £10 per service so install will be £10.

If your not in a cable area FORGET what has been said and try and wrangle a deal with BT like taking the full works of phone, broadband and BT vision it may get you a bigger discount. :whistling:

http://allyours.virginmedia.com/html/internet/bb_deal.html


I did take the above offer from Virgin with £55 cashback from Quidco. BT was asking For £124.99 connecton charge, good that they did and I looked for the alternatives.
#18
cyanide69
Rip-off merchants. If you are not in a cabled area - you've got no choice but to pay BT their inflated installation charges. Wish this deal was around 4 months ago - would have been really handy for me.


Hmmm, let me see. BT should spend millions on a network and then connect you up for free, so that you can then run off to another provider ........ doesn't seem like a very sound business case, does it? Or are you still under the impression that BT is a public utility? - No, Maggie sorted that out long ago - like the railways and electricity and gas .......:whistling:

Maybe you should have a word with Ofcom and get the truth, rather than just sitting here moaning.

"Whinging Poms" ..... I'm coming over all Australian :roll:
#19
[quote=taras;1473326]I don't know some of instances of those who had to pay £125.

but

a) all new homes by law must have a bt phone connection fitted

im not too sure about that! any link to some facts or evidence im moving into a new house soon and no one has mentioned such thing:?
or are u saying by law there must be a line socket outlet fitted as standard, whether u use it is another thing? i think u mean this
banned#20
Cost me £124 connection, property already connected, but I was first tenant in (new build). Phoned to setup BT connection and got hit for £124 big ones!
#21
It doesnt matter if theres been service before in the property, if it has been ceased then a connection charge will apply.

BT dont set these prices, they are set by Openreach, and you will find that the majority of other companies will charge a very similar amount.


Also about "what other choice do we have if your not in a cable area other than to go to BT" - nobodys making you have a phone line in are they?

Also please dont whine and moan about connection charges coz theres nothing us advisors can do about them they are set prices ;)
#22
Same thing happened to me when I moved into an apartment last year.

Took so long to actually get through and order the line that I wrote to complain and got the whole installation refunded.
#23
When I bought a new house cost me £125 to have the line connected which is fair enough as there was no line at all. However moved recently and had to pay another £125 even though there was already a line there and all they did was activate it. Seems like a scam to me!

Prices set my openreach not BT ;-) I know legally they are two seperate entities but they are all still BT

Virgin media would have connected me for free, however for various reasons I have to have a BT line
#24
Plus get 55£ cash back through quidco if taking the Virgin way as I did. No need for BT at all.
#25
My mum decided she wanted broadband. She is not in a cable area and she has not had a BT land line for 10 years. However there did used to be a line there but when her and Dad got mobiles it was stopped. So to get broadband they have to have a BT line. She phones them up to get connected and.....yep.....you guessed it. It cost her £125 and a 12 month contract. Even though she was a "returning customer" so she now has a BT line but cant move to TalkTalk (who I am with) to get free broadband.

I think they have ended up going with Sky.

I did tell her about the half price deal but she forgot. :roll:
#26
Hot deal, rip off company!

I moved into a house just before christmas and was hell bent on getting skyHD installed. Sky told me i needed a BT land line to have it installed. Rang BT and they told me it was £125 connection fee because there was no existing phone line even though i had 3 sockets with BT logos on. The thing is, the previous occupiers told me they had been on BT and they even left the sky dish up at the front of the house. BT wouldn't listen and still insisted they wanted £125 for someone to come and connect us.

Anyway, ended up getting virgins V+ box with phoneline and broadband which was installed less than a week later and have to say they are fantastic.
#27
jase.2
BT only "connect" a line for free if there is a stopped line existing in the premises already, if there hasnt been a BT line previously you pay the connection charge


sorry thats a lie!

BT now charge customers full installation fees, regardless of a stopped liner being there or evidence of service existed, they used too, but now they dont, Genuine Reply, :whistling:

as i have seen earlier, OPENREACH install and maintain the network on behalf of every service provider, be it BT or Sky etc, so thats why BT can compete with all the other comms providers now, as they dont have the networ!!! dont you just like the daft people who slag BT off and say they are not happy with their line, and they are going to leave! (only for the next CP toi Utilise the same pair of wires to the house : ) (unless you go to cable that is)
#28
i wouldn't go near BT, go for cable if you can!
#29
taken from bt.com website

If your house has had a BT phone service in the recent past and the line still has a dialling tone, it's likely it won't cost you anything to get your line working again (you can check for dial tone by plugging a telephone into the BT socket and lifting the receiver). You'll just have to pay your line rental (either monthly or quarterly), cost of calls, and for any additional services you require from BT.
If no dialling tone exists on the line, or if it is a reconnection as a result of a previous Home Highway line, or if you have been disconnected for non-payment, there will be a standard connection charge to pay.


you can get it for free if you have a dial tone
#30
I don't really know why or how but when I moved into my house and transfered my BT line accross I wasn't charged for it. Even though the engineer had to com and install a box and connect it to the system. All they said was that I was on a three month contract.
banned#31
rail massive
sorry thats a lie!

BT now charge customers full installation fees, regardless of a stopped liner being there or evidence of service existed, they used too, but now they dont, Genuine Reply, :whistling:

as i have seen earlier, OPENREACH install and maintain the network on behalf of every service provider, be it BT or Sky etc, so thats why BT can compete with all the other comms providers now, as they dont have the networ!!! dont you just like the daft people who slag BT off and say they are not happy with their line, and they are going to leave! (only for the next CP toi Utilise the same pair of wires to the house : ) (unless you go to cable that is)


I moved into my 78 year old house 3 months ago called BT they activated line for free....?
#32
If anyone has Sky Broadband and is moving and so will end up paying the £125 BT connection fee, give Sky a ring. We did, we told them we were cancelling as we weren't prepared to pay BT's fee and would rather have cable instead. Sky offered to pay our BT connection fee. We sent them the BT invoice and they credited our Sky account with £125. :thumbsup: I was very impressed.
#33
Has everyone lost the plot or maybe its me £124.99 to have a line connection ridiculous!!!! just get a mobile phone or ask SKY as they do some cracking deals
#34
some need it for broadband like me
just paid £157.99 fir installation and 3 months advance
#35
From 'go to deal' link......

Sorry...

This site is undergoing essential maintenance work. Please try again in five days, sorry for the inconvenience.


lmao, wonder if theyve been disconnected!
#36
rail massive;1531495
sorry thats a lie!

BT now charge customers full installation fees, regardless of a stopped liner being there or evidence of service existed, they used too, but now they dont, Genuine Reply, :whistling:

as i have seen earlier, OPENREACH install and maintain the network on behalf of every service provider, be it BT or Sky etc, so thats why BT can compete with all the other comms providers now, as they dont have the networ!!! dont you just like the daft people who slag BT off and say they are not happy with their line, and they are going to leave! (only for the next CP toi Utilise the same pair of wires to the house : ) (unless you go to cable that is)

You don't get charged regardless, like someone else said if a soft dial tone exists you won't be charged. I moved home recently and wasn't charged. The people that wanted BT split up as it had a monopoly are to blame for all these charges. BT is a PLC and is only passing on the install charge openreach charges BT for the provision. Other CP's will be able to offer installations soon.
#37
scousemicky
From 'go to deal' link......

Sorry...

This site is undergoing essential maintenance work. Please try again in five days, sorry for the inconvenience.


lmao, wonder if theyve been disconnected!


The real link is here:

http://www.serviceview.bt.com/list/public/current/FrameworkImpl10126/2-FrameworkImpl133605.htm

Can vouch for this offer as I signed up a week ago with BT and have taken advantage of it.
#38
Not directly about this deal I know, but cant hold my fury in...... OH HOW I HATE BT!!!!!!!!!!!!!!!!!!!!

Worst company I have ever ever ever ever ever ever ever ever ever dealt with!!

I phoned them up to activate the line in my flat and specifically said I wanted the basic line rental with no contract as I intended to switch straight over to Tiscali (Although didnt tell them the Tiscali bit and now understand that it seems BT only do contracts, but wasnt aware of that at the time and it wasnt the case the last time I had a landline as a student some years ago). So, no problem it seemed!

Then... a £70 termination fee lands on my door for "terminating contract inside notice period". I had specifically asked for a basic line rental without contract. At NO point had they said anything about tying me into a contract with penalty clauses.

So I end up sending them about 5 emails (response time approx 2 weeks per email) and endless phone calls on hold FOREVER on their absolutely useless (no) "helpline". They tell me they only do contracts and I have no option other than to pay up (even though they never ever informed me of this and I specifically requested otherwise).

Therefore, giving up my argument in the face of the might of a massive corporation, I resentfully pay the bill. My account shows the money went out on 22 November 2007.

Two days ago... a letter from a debt collection agency arrives saying I now owe £70 + a debt collection fee.

I am FUMING. This will affect my credit score and is yet MORE hassle dealing with the inept people at BT.

Having complained twice (phone and email), all I have got back is that they are "looking into it".


Sorry for the rant..... I know we dont have much choice but I will forever now avoid BT at all costs. What a bunch of idiots!!!
#39
Mark_D
Not directly about this deal I know, but cant hold my fury in...... OH HOW I HATE BT!!!!!!!!!!!!!!!!!!!!

Worst company I have ever ever ever ever ever ever ever ever ever dealt with!!

I phoned them up to activate the line in my flat and specifically said I wanted the basic line rental with no contract as I intended to switch straight over to Tiscali (Although didnt tell them the Tiscali bit and now understand that it seems BT only do contracts, but wasnt aware of that at the time and it wasnt the case the last time I had a landline as a student some years ago). So, no problem it seemed!

Then... a £70 termination fee lands on my door for "terminating contract inside notice period". I had specifically asked for a basic line rental without contract. At NO point had they said anything about tying me into a contract with penalty clauses.

So I end up sending them about 5 emails (response time approx 2 weeks per email) and endless phone calls on hold FOREVER on their absolutely useless (no) "helpline". They tell me they only do contracts and I have no option other than to pay up (even though they never ever informed me of this and I specifically requested otherwise).

Therefore, giving up my argument in the face of the might of a massive corporation, I resentfully pay the bill. My account shows the money went out on 22 November 2007.

Two days ago... a letter from a debt collection agency arrives saying I now owe £70 + a debt collection fee.

I am FUMING. This will affect my credit score and is yet MORE hassle dealing with the inept people at BT.

Having complained twice (phone and email), all I have got back is that they are "looking into it".


Sorry for the rant..... I know we dont have much choice but I will forever now avoid BT at all costs. What a bunch of idiots!!!



if you cant affor d it you should not apply!!!!! BLOODY STUDENTS WANT SOMETHING FOR FREE AL THE TIME, SICK OF SUPPORTING THEM WITH MY INCOME TAX TO BE HONEST!!! :thumbsup:
#40
ALL YOU THAT ARE ON ABOUT CONNECTION CHARGES, AND DISAGREEING WITH ME, ALL I HAVE TO SAY, IS, REGARDLESS OF WHO YOU GO WITH OPENREACH CHARGES EVERY VISIT AND EVERY INSTALL, SO IF BT WANT TO ABSORB THEM COSTS LET THEM DO IT? :whistling: AS LONG AS OPENREACH GET THE CASH IN THE ENDI MA NOT BOTHERED LOL

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