BT Line Connection Charge for £29.99 Special Offer 18 month minimum term Originally £125 - HotUKDeals
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BT Line Connection Charge for £29.99 Special Offer 18 month minimum term Originally £125

£29.99 @ BT (British Telecom)
Hi everyone, I tried to install a new BT line and they tried to charge me £125. Even when I talked to customer option they didn't help or reduced it. However I came across their current special offer… Read More
arianlegend Avatar
7y, 2m agoFound 7 years, 2 months ago
Hi everyone,
I tried to install a new BT line and they tried to charge me £125. Even when I talked to customer option they didn't help or reduced it. However I came across their current special offer on BT.com which stated £29.99 connection fee between 2nd February 2010 and 30th June 2010!! So irritating! Well I thought it would be nice to share it with others. The catches are:
1) You must have your talk plan with BT otherwise you will be charge £7.5 a month extra.
2) 18 months contract

I hope it helps.

This is not available online, you have to telephone BT residential sales and mention the offer (see 'go to deal' link) 0800 800 150 or from a mobile call 0330 123 4150 (counts as inclusive minutes)
- huggychair
More From BT (British Telecom):

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suspended#1
Can get it for free if you take broadband at same time also
#2
Yap, but why would you like to get broadband from BT? too expensive.
suspended#3
arianlegend
Yap, but why would you like to get broadband from BT? too expensive.


I'm happy to pay for my BT broadband as it works all the time, perfectly.
#4
this was free a little while ago when taking just a phone. Therefore they are now charging for something and classing it as a 'special offer' when they had it for free before, therefore cold and BT is a con, about £12 line rental for doing nothing!
#5
I'm happy with my AOL only £6.99 unlimited usage, 8mb speed and it's sound.
#6
You can't get it for free now, may be after June. There is no way you can get line rental for free anywhere in the REAL world mate.
suspended#7
rash
this was free a little while ago when taking just a phone. Therefore they are now charging for something and classing it as a 'special offer' when they had it for free before, therefore cold and BT is a con, about £12 line rental for doing nothing!


The normal charge is 124.99, the free offer was a special offer, that special offer expired and now there is a new special offer, although not as good, its still a good saving.

Wouldn't go as far as calling BT a con :roll:
#8
bit of a con--- you must make at least 10 chargeable or inclusive calls per month (30 calls per quarter). You'll need to pay a charge of £5.15 for every month (if you are billed monthly) or £15.45 for every quarter (if you're billed quarterly) in which you don't make these calls, as compensation for not making the minimum number of calls required.
#9
Correct that's the best you can get for now.
suspended#10
robbieo
bit of a con--- you must make at least 10 chargeable or inclusive calls per month (30 calls per quarter). You'll need to pay a charge of £5.15 for every month (if you are billed monthly) or £15.45 for every quarter (if you're billed quarterly) in which you don't make these calls, as compensation for not making the minimum number of calls required.


Again, what is it with the word con??

Its a special offer and it has t&c.

Its not difficult to make 10 calls a month, you'll get free weekend calls to landline numbers, 0845 and 0870 whilst 0800 numbers are free 24/7.

Pretty simple really
#11
Starr
I'm happy to pay for my BT broadband as it works all the time, perfectly.


So does mine, it's with Be. They're cheaper than BT, faster than my neighbours, didn't lose my router or post it to arrive after their call centre closed on the day before a bank holiday weekend (no wonder it got lost!).

My line rental has been with BT for 4 months, the first bill was 4 weeks late and they overcharged me by £183.67. It took almost an hour of phonecalls to get that sorted! No wonder so many people hate BT, they really need to deicide they're going to be expensive OR offer terrible customer service.

If you read the link carefully they've changed the offer from line connection at no charge if you sign an 18 month contract to line connection for £29.99 if you sign an 18 month contract. If you signed too early to get the current deal then it might be worth phoning and asking why nobody offered you the deal that was current at the time you signed (i,e. free connection)!
#12
ok thankyou i will take that back
#13
I took this out the other week. I don't think it's much of a hardship to make 10 calls a month. Though I've no idea why you actually have to since they're free anyway.
suspended#14
inicholson
So does mine, it's with Be. They're cheaper than BT, faster than my neighbours, didn't lose my router or post it to arrive after their call centre closed on the day before a bank holiday weekend (no wonder it got lost!).

My line rental has been with BT for 4 months, the first bill was 4 weeks late and they overcharged me by £183.67. It took almost an hour of phonecalls to get that sorted! No wonder so many people hate BT, they really need to deicide they're going to be expensive OR offer terrible customer service.

If you read the link carefully they've changed the offer from line connection at no charge if you sign an 18 month contract to line connection for £29.99 if you sign an 18 month contract. If you signed too early to get the current deal then it might be worth phoning and asking why nobody offered you the deal that was current at the time you signed (i,e. free connection)!


I've not tried BE, although i've only heard good this about them.

You cant really judge your speed against your neighbours as internal wiring has a a lot to do with it, although i do see the point you are trying to make.

Did you get an explanation about the overcharge? I'd b annoyed too, especially f it was on direct debit :w00t:

Degeneratemoo
I took this out the other week. I don't think it's much of a hardship to make 10 calls a month. Though I've no idea why you actually have to since they're free anyway.


I assume its to actually make you use the line, lets face it, a lot of people wouldn't have the line if they didnt need it for the broadband.

BT probably dont want everyone taking out the offer and then not using the line at all.
#15
I'm with BT and got to say on the rare occasions something has gone wrong they do fix it pretty quickly.

Been with other providers who preferred to play pass the parcel when something went wrong until I lost my temper and threatened to leave. Can't say I've suffered that since going back to BT. :thumbsup:
#16
Was going to go with BT for everything, but they tried charging me 120.00 for hook up.

I said wait a minute I already have a line here, they said It doesnt matter it needs to be re-hooked up.

I said ok, went with sky and they did everything free, including HD box, and I spend 100 p/m with them, and in 15 months, not 1 problem.
#17
Starr
I'm happy to pay for my BT broadband as it works all the time, perfectly.



get what you pay for,,,works first time every time for us,,,:)
#18
Bloody Terrible.
#19
There is no way I get my broadband with BT there are lots of alternatives. It's only the line which is a monopoly!
#20
I think people are confusing themselves here. It's about getting the cheapest connection fee not how good or bad is BT.
#21
arianlegend
There is no way I get my broadband with BT there are lots of alternatives. It's only the line which is a monopoly!


you can have virgin or o2 home phone.
#22
arianlegend
I think people are confusing themselves here. It's about getting the cheapest connection fee not how good or bad is BT.


No confusion

Do it for FREE where an existing connection between pole and house exists instead of b r b
#23
small print small print small print
suspended#24
srk76
you can have virgin or o2 home phone.


o2 wont be installing lines, you would have to have a BT line already.

Such as take out this package, wait 18 months and then take on the o2 deal.

SKY install lines
#25
I must admit I'm not a great fan of BT either. Rubbish customer service, always getting bills wrong, and have the longest tie ins imaginable for the dearest prices!! Been on Post Office for line rental, free weekend and evening calls plus free calls for mobiles and a lot of countries abroad all for £12 a month, plus going on the cheap o2 broadband next Friday too - can't wait to be rid of BT!!!!
#26
bt are a nightmare...go with someone else i'm leaving when my minimum term is up.
banned#27
I think Talk Talk install lines but i dont no how much they charge does anybody no? also do SKY install lines as were rather go with them.
#28
terminus
I'm with BT and got to say on the rare occasions something has gone wrong they do fix it pretty quickly.

Been with other providers who preferred to play pass the parcel when something went wrong until I lost my temper and threatened to leave. Can't say I've suffered that since going back to BT. :thumbsup:


Got to agree 100% with you.....I have now got two BT lines and on the odd occasion a problem arrises they are 10/10 customer support......I am happy to paya little more just 'cos it is good service and it is BRITISH telecom :whistling:
banned#29
Go to the Post office cause if the line is still in place they can do it for about £3.
#30
I've been with talktalk for around 18 months - around £12 per month, bband was free for 1 year, now around £7 plus £12 line cost. My phone line cuts out - luckily not on the night I was told to visit the hospital at 4am by NHS Direct. Broadband is fair to middling - my line is not suitable for high speed - it often cuts out, usually when sending an email or if surfing for more than a few hours total.

Hopefully there is no fire as I'll not be going round my neighbours doors while I should be looking for a phone box in a nearby area.

Yet, from reading the HDUK site, it doesn't seems the right time to change. A case of the devil you know - just keep a mobile phone charged for when the line takes a holiday. A transfer can cost £70 to end the contract.

A request from Cussy Svces for a MAC code (to transfer Bband services) I have heard gets you a better deal - handy if you are thinking of changing/negotiating your contract.
suspended#31
sollas001

A request from Cussy Svces for a MAC code (to transfer Bband services) I have heard gets you a better deal - handy if you are thinking of changing/negotiating your contract.


In your situation you wouldn't need a MAC, if your service is that bad then you should switch your service, find out when your contract ends and move on that date, therefore you wont have to pay £70 charges
#32
Starr
o2 wont be installing lines, you would have to have a BT line already.

Such as take out this package, wait 18 months and then take on the o2 deal.

SKY install lines


No sky don't install lines. Sky get lines installed through BT. BT do not allow other parties to get involved in their equipment and that's from the lines right through to the exchanges. That said I believe sky etc pay to the upkeep of the equipment and for it to be installed for new lines.

However you can get line rental and the installation done elsewhere. We are with sky £11 rental and 39.99 installation fee. Not bad considering we got a bundle 20meg broadband, line with free calls, TV for £38 a month.
#33
Just a note that you have to phone BT sales to get this offer, and then specifically ask for it otherwise, you will be charged £125 :thumbsup:

Also if you do take it up, a condition is that you make 10 chargable/inclusive calls per month.
020 7043 1320 (a geographical/landline number for the speaking clock) for example could be dailled in quick succession once a month (during your free call time) to achieve this :)
#34
+1 for BT, have been with them for 10 years and i have never had a problem with them . every time i can get a faster speed they sort it out and each year i ring up they reduce the cost as a loyalty and free equipment when new stuff is released so i cant fault them .
#35
BT are ****, and always have been. They had a monopoly for years and still couldn't keep up with the times when broadband became the norm. According to them, I am only able to receive 12MB despite knowing full well I am not that far from my exchange and was previously on 16MB with Bulldog 5 years ago.

Now enjoying my 24MB connection with BE who KNOW how to run things. Zero caps / throttling. Cheaper overall. Fantastic staff. Local meets around the country.

Oh and finally, a video comparison... http://www.youtube.com/watch?v=WurFPlkSZew

Still... the deal is indeed HOT if you need a new line put in. I just wouldn't use them for broadband.
#36
SamuraiHQ
BT are ****, and always have been. They had a monopoly for years and still couldn't keep up with the times when broadband became the norm. According to them, I am only able to receive 12MB despite knowing full well I am not that far from my exchange and was previously on 16MB with Bulldog 5 years ago.

Now enjoying my 24MB connection with BE who KNOW how to run things. Zero caps / throttling. Cheaper overall. Fantastic staff. Local meets around the country.

Oh and finally, a video comparison... http://www.youtube.com/watch?v=WurFPlkSZew

Still... the deal is indeed HOT if you need a new line put in. I just wouldn't use them for broadband.


Thats great news! they guestimate me at 16mbs, Once the landline is setup, i'll be heading for O2 BB :thumbsup:
#37
this is a good offer as i was trying to move to o2 using quidco-- i use talk talk after a terrible bt service
had many more problems with talk talk who use bt to fix lines etc
post office were great with customer services but all inclusive talk talk was great for price
it seems with millions using these services we are either lucky or like me hacked off with their services
i just hate the hours on the phone getting anything fixed - they must also feel the same
1 Like #38
This is an offer suitable for people who find themselves for example 'without a dail tone' whilst moving into a new property. It also covers people who have no BT socket available/ and / or who are on cable.

If you are swapping an 'actiive' landline for example, this process 'should' be without the above or connection charge, providing you have passed your minimum contract length and are switching providers.

If you have a phone socket connected to your local BT exchange with Post Office, Talk,Talk etc there is no need to pay any istallation charge and you should be able to choose migration to any BT, BT/LLU or other provider' s package.

This Deal is specifically most useful for people needing new-installations or re-activations of landlines.:thumbsup:
#39
Another option would be to go with Plusnet. they charge a tenner more for the new line, but you can get a possible £38 cashback from quidco/TCB, though mine is yet to track..
#40
Are bank holidays included as weekend anytime calls?

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