BT Retail - new residential lines installed for free (saving £124.99!) - HotUKDeals
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This Special Offer is available to eligible residential customers between 24th November 2008 and 23rd December 2008 (inclusive) who agree to take Unlimited Weekend Plan, Unlimited Evening & Weekend Plan, or Unlimited Anytime Plan for a minimum period of 18 months.

Customers taking this Special Offer will receive a discount of £124.99Inc. VAT off our current standard new line connection price of £124.99Inc. VAT.
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#1
This Special Offer is available to eligible residential customers between 24th November 2008 and 23rd December 2008 (inclusive) who agree to take Unlimited Weekend Plan, Unlimited Evening & Weekend Plan, or Unlimited Anytime Plan for a minimum period of 18 months.

Customers taking this Special Offer will receive a discount of £124.99Inc. VAT off our current standard new line connection price of £124.99Inc. VAT.

Calling Plan monthly charges including line rental are:

- Unlimited Weekend Plan £10.50* Inc. VAT

- Unlimited Evening & Weekend Plan £13.20* Inc. VAT

- Unlimited Anytime Plan £16.45* Inc. VAT.

The saving will be shown under the Rental Charges section of your bill, or if you have paper-free billing, this will be shown on your e-bill. If you are a Pay&Call customer you will see this credited to your Pay&Call Moneybox account.

Customers taking this Special Offer must remain on a Calling Plan for 18 months from the date of purchase.

Customers ceasing service during the minimum period of the special offer will be asked to pay, as a single payment, a sum which is equal to the total of the standard line rental charges (currently, £11.75Inc. VAT per month) left in the 18 month minimum period.

This special offer is only available to residential customers on:

Unlimited Weekend Plan, Unlimited Evening & Weekend Plan, Unlimited Anytime Plan, BT Working Together (for residential lines), BT Working Together Talk (for residential lines) or BT Pay&Call.

Service is provided under the Conditions for BT Telephony Services and the additional conditions set out below:

1. BT Together - Local Calls Option, BT Working Together, BT Working Together Talk, are no longer available for new supply, so existing customers taking this special offer will not be able to return to these packages.

2. Customers must make at least 30 chargeable or inclusive calls every three month period or 10 chargeable calls or chargeable inclusive calls per month if you are billed monthly.

3. Customers can only apply for this special offer once in any 18 month period.

4. Customers may upgrade their Calling Plan but they may not downgrade within the minimum period.

5. Customers who qualify for BT Basic may migrate without fulfilling the remainder of their minimum period.

6. Customers moving home and retaining an account with BT will take the remaining minimum period with them.

7. At the end of the minimum period customers will continue to pay their Calling Plan charges. Customers wishing to move to a new Calling Plan at the end of the minimum period may do so by contacting BT.

8. Customers who are still in term with some other residential offers are excluded from this Special Offer.

9. BT reserves the right to withdraw this Special Offer at any time.

10. All prices are subject to change.

* For customers who have paper-free billing (otherwise add £1.25Inc. VAT) and pay by direct debit or monthly payment plan and who spend at least £10.49(Inc. VAT) on rental charges per month. Not all of our services are available for paper-free billing.

If you do not pay by direct debit or monthly payment plan you will be charged a payment processing fee of £1.50per month or £4.50for every three month period by BT Payment Services Limited, a wholly owned subsidiary of BT. This fee is not subject to VAT. This fee will be deducted from any money paid before any payment is allocated against charges for your service. All amounts due which are not paid by direct debit or monthly payment plan will be collected by BT Payments Services Limited.
#2
Please note this offer expires on the [COLOR="Red"]23/12/2008[/COLOR] and not 23/11/2008

Not sure how to correct the original post though!
#3
This has already been posted I believe
#4
Foxy102
This has already been posted I believe


Not as far as I can tell..

All I can find under BT is their old offer (which I also posted) when they were charging £29.99.. now its free..
#5
this was posted back in May. But it could be that they are running the same offer again. Anyway its always good to be reminded of a good deal as some people might not have been looking for a deal like this then but are now. voted hot.
#6
curtivic
this was posted back in May. But it could be that they are running the same offer again. Anyway its always good to be reminded of a good deal as some people might not have been looking for a deal like this then but are now. voted hot.


Around May, I posted this offer

I agree this newer offer from BT is similar but its actually better as installing a new line now is totally free (saving £124.99) - with the older one you still had to pay £29.99 thus you only saved £95..
#7
God help anyone entering into a contract with BT,dreadful company with the most appalling service I have ever experienced.
#8
greenfearn
God help anyone entering into a contract with BT,dreadful company with the most appalling service I have ever experienced.

You can say that again, and again, and again _ _ _ _ _ _ _

Voting hot though, it's a fantastic offer for them as needs a BT line.
#9
greenfearn
God help anyone entering into a contract with BT,dreadful company with the most appalling service I have ever experienced.


I've never had a problem with them?? Can't say the same for Virgin though - very happy to be away from them and this will save those people that 'need' a phone line - ie people who have just moved into new builds or places without phone lines - a nice chunk of money. Voted hot! :thumbsup:
#10
this is a terrible charge, so i am pleased to see the deal.shame it wasnt around for all those people going to uni in sept/oct and looking to get their house connected!
#11
doYdY
this is a terrible charge, so i am pleased to see the deal.shame it wasnt around for all those people going to uni in sept/oct and looking to get their house connected!


Yep! Had to fork out that £125, took them 3 weeks after calling for them to install it too :roll:

Brilliant deal though!
#12
Great deal - thanks very much OP. H&R added. Anyone used it yet?
#13
This deal is for people who currently have Virgin services, and will only be honered if you quote the promotional code, also you have to make at least 10 chargeable calls per month with BT or the £125 will be charged (couldnt see this mentioned anywhere)
#14
I phoned up about this deal and they said you need to quote the code. does any1 know the code as this would come in really handy as i am moving to a new build 12th dec and need a bt phone line. thanks :roll:
#15
sam2002
I phoned up about this deal and they said you need to quote the code. does any1 know the code as this would come in really handy as i am moving to a new build 12th dec and need a bt phone line. thanks :roll:


Does any one have the code? I rang and they asked for the same thing, the guy said something about a code on the mail out? any ideas.
#16
doYdY
this is a terrible charge, so i am pleased to see the deal.shame it wasnt around for all those people going to uni in sept/oct and looking to get their house connected!


I agree. Companies like BT should just give us loads of stuff for free.
What nonsense! BT are a company not a charity. How do you think they pay the man that comes to do the work, the diesel in his van, the van, the van insurance, his equipment, his pension, the wires to the exchange, the exchange equipment...

Now go and ask in Comet if you can have a TV for free, as they impose a 'terrible charge' on it.
#17
Good deal. Im a little confused about the terms though.

Ive got virgin media at the moment, thinking about changing to orange home max service. Home max says the price includes the line rental. So does this mean orange pay the line rental to bt or is it payable twice due to the bt contract?
Will calls through orange live box count as chargable calls, or will bt charge me the £125 further down the line?
#18
snozz
Now go and ask in Comet if you can have a TV for free, as they impose a 'terrible charge' on it.


And when was the last time you bought a TV from Comet and they then proceeded to charge you a monthly rental fee to use it? I'm guessing never?
#19
Be VERY wary if you opt for this deal. A similar one was posted back in May just as I was moving into a cottage with no phone line, so it seemed like a no-brainer.

Unfortunately, BT are so incompetent that it descended into farce, resulting in 3 cancelled installations, hours upon hours of phonecalls to 'customer service' where you would speak to a different person each time and have to explain your situation from scratch EVERY time :x, a delay on eventual installation day waiting for a 'flat roof engineer' (to do what the slopey roof engineer couldn't, I presume :roll:) and a wait of 6 weeks before the whole thing was sorted.

Makes me angry just recalling the whole farce :x Moving house is stressful enough and I'm not exaggerating when I say this was the most stressful part of my move. I understand that there are people who need the service, but if at all possible AVOID!!!!!
#20
Anybody know the code please?
#21
I was just going to post this myself.

Details on the BT price list.

For anyone who may be interested..

Between 24th November 2008 and 23rd December 2008, BT are offering
residential customers free connection (saving £124.99) - subject to
you taking a 18 month line rental contract.

I Guess (yes guessing) Sunil (aka gt94sss2) beat me to it.
#22
gt94sss2
Please note this offer expires on the [COLOR="Red"]23/12/2008[/COLOR] and not 23/11/2008

Not sure how to correct the original post though!


It's easy to change the start and end dates for a deal. All you have to do is click on the Edit buton on the deal post itself. I've added the correct expiry date for you :)
#23
BT seriously need to train their CS staff if this deal is true. I telephoned only yesterday to get a line installed and on being told that it would cost £124.99 told them not to bother. They offered to spread the cost over 3 months but never once mentioned this deal. Sky have now offered to install a line for free and their rental is cheaper so BT have lost at least one new customer.
#24
Surley some1 must no the code??????? When i called this morning they told me that there was a deal on without a code But you have to pay £29.99 for the line to be installed so ur saving £95 which is still quite good if you cant get the code. I was going to book it and pay that but some1 will prob come up wi the code after ive booked it! lol!:roll:
#25
Just refer them to the "Notices 2008 38/08 Calling Plans - Free Line Connection Special Offer: OpDate: 24-11-2008"

If they don't know about it ask them to look it up and make sure you get someone who speaks English as a first language.
1 Like #26
I have just received the offer (however you do pay the 124.99 but it does get credited back to you through your bill). Ask the new sales to pass you straight through to the people who deal with new offers. From there explain the offer that you have seen on THEIR web page (which needs NO codes) and if they dont listen take them to the web page http:/www.serviceview.bt.com/ from there you need to select SEARCH THE BT PRICE LIST - then enter free line connection and click on search. Hey presto there is the offer and they have to give it to you!!!
banned#27
Hoping someone can clarify my understanding of this deal...

Basically I've got a house but it will remain empty until summer 09. I've got an alarm for the house which has 'call you if it goes off' funtionality which I would like to get hooked up at minimum cost to me (obviously I need a phone line to hook this up).

gt94sss2

- Unlimited Weekend Plan £10.50* Inc. VAT


If I took this deal this would this be the minimum cost each month?

gt94sss2

2. Customers must make at least 30 chargeable or inclusive calls every three month period or 10 chargeable calls or chargeable inclusive calls per month if you are billed monthly.


Doe this just mean I have to make 10 calls a month regardless if they are inclusive of the plan or not?

Thanks
Gaz
#28
snozz
I agree. Companies like BT should just give us loads of stuff for free.
What nonsense! BT are a company not a charity. How do you think they pay the man that comes to do the work, the diesel in his van, the van, the van insurance, his equipment, his pension, the wires to the exchange, the exchange equipment...

Now go and ask in Comet if you can have a TV for free, as they impose a 'terrible charge' on it.


ok then, yes i totally agree with you know. i think they offer great service and are a valued company who haven't got a monopoly on the market which is killing britains internet services as well as other things
#29
gasheadgaz
Hoping someone can clarify my understanding of this deal...

Basically I've got a house but it will remain empty until summer 09. I've got an alarm for the house which has 'call you if it goes off' funtionality which I would like to get hooked up at minimum cost to me (obviously I need a phone line to hook this up).



If I took this deal this would this be the minimum cost each month?



Doe this just mean I have to make 10 calls a month regardless if they are inclusive of the plan or not?

Thanks
Gaz


yes and yes
banned#30
jonathan_d
yes and yes


Great - thanks think it might be a good option for me then

Ta
Gaz
#31
the deal is only for people who have recieved the direct mailer, who are currently with Virgin and who quote the promotional code! thats why people havent been offered it when theyve rang up.
#32
I'm moving to a new flat, I've never had a bt line before (have been a virgin media customer). Now that I'm tired of Virgin Media broadband I want to swith to Be Unlimited which I think should be better and faster. But they require a bt line. So I guess this is the right deal for me. however, I almost never use my phone line, what would happen If i forgot to call 10 times per month? will they charge me the connection fee???? this would be so stupid as I'm sure in those 18 months I'll somehow forget/travel/leave/die whatever and won't do the phone calls.
Do you know of any other phone line that will work with Be Unlimited broadband.
#33
mephistodan
I'm moving to a new flat, I've never had a bt line before (have been a virgin media customer). Now that I'm tired of Virgin Media broadband I want to swith to Be Unlimited which I think should be better and faster. But they require a bt line. So I guess this is the right deal for me. however, I almost never use my phone line, what would happen If i forgot to call 10 times per month? will they charge me the connection fee???? this would be so stupid as I'm sure in those 18 months I'll somehow forget/travel/leave/die whatever and won't do the phone calls.
Do you know of any other phone line that will work with Be Unlimited broadband.


If you dont make the calls then yeah you will get the charge added to the bill.
If you move house you can transfer your account to your new address and move the contract over with you
#34
I have never had virgin media, a leaflet mentiong the offer or a code, but i told them where on their web site the offer is and as it makes no ref to virgin media etc, just that you had to be a new customer - so they had to give me the offer! If you do that you will get it too. Don't take no for an answer and ask to be transfered to their manager if they refuse to follow the link so you can prove it! BT put the offer on so you may as well take them up on it while you can.:thumbsup:
#35
that 10 chargeable calls a month is a bit of a sting in the tail. deal aint so hot... like prev poster said. forget and you're damned - and how do you make chargeable calls with the unlimited anytime plan?! hmmmm, so i guess it covers calls that are inclusive within your deal. but still, surely that costs BT more. why not just let me make no calls rather than ten calls for free?! anyway, i'm moving into a new build so will no doubt be needing a new line
#36
sixonenine
that 10 chargeable calls a month is a bit of a sting in the tail. deal aint so hot... like prev poster said. forget and you're damned - and how do you make chargeable calls with the unlimited anytime plan?! hmmmm, so i guess it covers calls that are inclusive within your deal. but still, surely that costs BT more. why not just let me make no calls rather than ten calls for free?! anyway, i'm moving into a new build so will no doubt be needing a new line


you need to make 10 chargeable calls, so if your on anytime plan then this would be mobiles 0845, 0870 numbers etc etc
banned#37
would this mean i get 2 lines in the house?
#38
hncb0809
would this mean i get 2 lines in the house?


Only if you already have 1!

Cheers, Des.
banned#39
DesG
Only if you already have 1!

Cheers, Des.


ah so this is ideal for me. my sister has us on orange broadband but its terrible for the ps3 so i could get my own personal line in and my own broadband
#40
Quoting the BT offer web page:
Customers must make at least 30 chargeable or inclusive calls every three month period or 10 chargeable calls or chargeable inclusive calls per month if you are billed monthly.

It's not really that clear how can it be a chargeable inclusive call?

Are they really that stupid or really that MEAN? If they really mean non-inclusive calls (08xx..etc) then this is the worst deal ever as you'll be under their mercy for the whole 18 months to remember to call, not to mention any potential charging EVEN if you call and how long it'll take to sort things out after.
If they really mean inclusive calls then it just feel worse, so they won't get any penny out of these 10 calls per month, but still they will punish you for not doing them.

This is not an offer, this is a complete rip of and a clear demonstration of what monopoly is.

Does anyone know any advice for me to completely avoid having a BT sh** in my new flat? I'd rather go back to Virgin than dealing with a company like this.

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