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BT total broadband @4.99 a month

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6y, 1m agoFound 6 years, 1 month ago
BT total broadband for £4.99 a month call 08003898387 quote "package 499"
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6y, 1m agoFound 6 years, 1 month ago
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1 Like #1
yeah and you have to pay extra for this and oh thats not included oh and by the way youare not entitled to that bit either but now weve got you you cant leave us for months and your actual bill is £25 per month!!!!!!
1 Like #2
awful product would not have it if it was free.
1 Like #3
wedesday0912
awful product would not have it if it was free.


Could not agree more
#4
sorry cold from me too. my mum has bt broadband, more problems then its worth. more downtime, cant keep a connection. on her 3rd hub thing in 4 month and they said its because she is TO CLOSE to the main supply! rubbish
#5
Why? Had it for the last 3 years as no cable in town. Never a problem Now on Infinity which is AWESOME! 8Mb upload, 23Mb download all for the same price as 'wired' and installed for free by a competent BT engineer.
#6
the info on cap should be on here then ppl will have more info
#7
No cap on my BT Broadband. A neighbour told me that they were moving to Sky as it was a faster download. I had to tell her that all the cables were BT and that the speed would not increase just because she had changed to Sky. Her router might be more efficient, perhaps?
#8
Tunner
Why? Had it for the last 3 years as no cable in town. Never a problem Now on Infinity which is AWESOME! 8Mb upload, 23Mb download all for the same price as 'wired' and installed for free by a competent BT engineer.
u must be 1 of the lucky ones.had nothing but trouble with ours.
#9
Sky is a lot better or Virgin.
#10
Tunner
No cap on my BT Broadband. A neighbour told me that they were moving to Sky as it was a faster download. I had to tell her that all the cables were BT and that the speed would not increase just because she had changed to Sky. Her router might be more efficient, perhaps?


Actually even though they use the same line they differ in speed and service.

I was on BT Broadband and my max speed I ever got was 1.5mb

I'm now on Sky broadband and get 2mb

Also 02 for example use a different protocol at the exchange LLU which is generally faster than ADSL.

They do vary.
#11
MikeStyleZ
Sky is a lot better or Virgin.


Yup. Currently with virgin. Would never dream about going back to BT.

Edited By: powerful_Rogue on Oct 27, 2010 21:42: :)
#12
Well pleased with BT..
#13
Tunner
No cap on my BT Broadband. A neighbour told me that they were moving to Sky as it was a faster download. I had to tell her that all the cables were BT and that the speed would not increase just because she had changed to Sky. Her router might be more efficient, perhaps?


Depends if the BT she was on was ADSL or ADSL2+

If the BT connection was ADSL1 and she went to SKY LLU (ADSL2+) then yes the speed may be faster, really depends if she was on 21CN or not with BT.
#14
BT is a solid reliable service for me.
1 Like #15
Yuh, but bottom line as far as this specific deal goes is as bluebluenic pointed out.......you get an introductory offer that ties you in so the average monthly cost is pants compared to competitors.

Edited By: Lymey on Oct 27, 2010 21:59: I'm turning typonese, I really think so!
#16
powerful_Rogue
MikeStyleZ
Sky is a lot better or Virgin.


Yup. Currently with virgin. Would never dream about going back to BT.


That's maybe because Virgin will never let you go:-) I know folk who have been stuck with them for what seems like forever.
#17
Never had a problem with BT , I was getting about 3.2MB then i adjusted my wiring and put an i-plate on now it's 5.3MB, just waiting on the fibre to kick in soon :)
#18
Tunner
No cap on my BT Broadband. A neighbour told me that they were moving to Sky as it was a faster download. I had to tell her that all the cables were BT and that the speed would not increase just because she had changed to Sky. Her router might be more efficient, perhaps?


The copper wire to the house is the same for any ISP as it is BT BUT the difference is the contention ratio as further upstream the bandwidth is shared by something like between 15 to 30 other users. This is called "contention ratio". By the way when I was with BT this was 2Mb/s speed and it was rock solid. However the copper wire at the BT exchange had deteriorated and the copper wire had to be replaced once as there was a lot of noise.

Edited By: splender on Oct 27, 2010 22:30: updated bandwidth
#19
Joey Bloggsy
Never had a problem with BT , I was getting about 3.2MB then i adjusted my wiring and put an i-plate on now it's 5.3MB, just waiting on the fibre to kick in soon :)


If you were on the likes of O2 or Bethere with that performance from BT, who knows what you would get... 15 or 16Mb + maybe? I got 1mb with BT (as well as a lot of trouble!), and ended up on 11Mb with Bethere, until BT Openreach came along and renewed the cabling, cutting it to just over 8mb since, but still dramatically better!
#20
our BT has been excellent for the past year. Touch wood.
1 Like #21
Tunner
No cap on my BT Broadband. A neighbour told me that they were moving to Sky as it was a faster download. I had to tell her that all the cables were BT and that the speed would not increase just because she had changed to Sky. Her router might be more efficient, perhaps?


shauneco
Tunner
No cap on my BT Broadband. A neighbour told me that they were moving to Sky as it was a faster download. I had to tell her that all the cables were BT and that the speed would not increase just because she had changed to Sky. Her router might be more efficient, perhaps?


Actually even though they use the same line they differ in speed and service.

I was on BT Broadband and my max speed I ever got was 1.5mb

I'm now on Sky broadband and get 2mb

Also 02 for example use a different protocol at the exchange LLU which is generally faster than ADSL.

They do vary.



dragon2611
Tunner
No cap on my BT Broadband. A neighbour told me that they were moving to Sky as it was a faster download. I had to tell her that all the cables were BT and that the speed would not increase just because she had changed to Sky. Her router might be more efficient, perhaps?


Depends if the BT she was on was ADSL or ADSL2+

If the BT connection was ADSL1 and she went to SKY LLU (ADSL2+) then yes the speed may be faster, really depends if she was on 21CN or not with BT.



splender
Tunner
No cap on my BT Broadband. A neighbour told me that they were moving to Sky as it was a faster download. I had to tell her that all the cables were BT and that the speed would not increase just because she had changed to Sky. Her router might be more efficient, perhaps?


The copper wire to the house is the same for any ISP as it is BT BUT the difference is the contention ratio as further upstream the bandwidth is shared by something like between 15 to 30 other users. This is called "contention ratio". By the way when I was with BT this was 2Mb/s speed and it was rock solid. However the copper wire at the BT exchange had deteriorated and the copper wire had to be replaced once as there was a lot of noise.


It is true that copper wire from the Exchange to your house is the same whichever service you use (except Virgin Media - who use their own fibre). However, the difference in speed is due to a number of factors. If any provider benefits from LLU (Local Loop Unbundling) at your Exchange then they have their own hardware/equipment at the exchange and do not use any BT hardware. Invariably in most cases these are newer and better equipment and performs far more superior to the often outdated BT equipment. O2/BE, Sky, Orange (amongst many others) have LLU functionality in many exchanges and in these cases they offer a far superior speed than BT.

Clearly there are other factors such as contention ratios, throttling, traffic shaping and so on.

It is almost always better to ditch BT in favour of proiders with LLU services at your local exchange. Do a search on http://www.samknows.com/broadband/llu/exchanges which gives you the information on which exchanges and providers have LLU.
#22
My phone anytime contract was up for renewal, broadband in 6 months. Was considering O2 as cheaper & more download limit. Rang B T told them what I was considering, got an instant upgrade & a cheaper deal than O2. Amazing what they can do to keep a customer.
#23
Also, i was told that Sky unlimited is the only 'Truely Unlimited' broadband, whereas other broadband providers may say you can download unlimitedly but it's a lie. They put a LARGE cap on your downloads it may seem unlimited but they're simply giving you a lot of GB to use that seems unlimited. Whereas Sky there are no barriers, you can 'actually' download unlimitedly - legally lol
1 Like #24
bt are rubbish to say least, for one they throttle big time, 2ndly the accused me of illegal downloading and restricted me to 1mb even though refused to send me the evidence of this. all they said was you had downloaded an illegal file, i was confused no letter or nothing, then hub kept going off, their excuse this time was we doing work in area, was down for 4days!!!, then came back on for 2hrs, then went again. so told them they breaking their own contract, so got out of the last 6 months contract. never ever ever go with bt again. oh and they switched from monthly direct debit to quarterly without informing us. and try complaining, you need to book a day off just to get through to them,. then its some person who cant speak english properly, grrrrr
#25
welsh_andy
bt are rubbish to say least, for one they throttle big time, 2ndly the accused me of illegal downloading and restricted me to 1mb even though refused to send me the evidence of this. all they said was you had downloaded an illegal file, i was confused no letter or nothing, then hub kept going off, their excuse this time was we doing work in area, was down for 4days!!!, then came back on for 2hrs, then went again. so told them they breaking their own contract, so got out of the last 6 months contract. never ever ever go with bt again. oh and they switched from monthly direct debit to quarterly without informing us. and try complaining, you need to book a day off just to get through to them,. then its some person who cant speak english properly, grrrrr


Do you mean someone who isn't actually English?
#26
mikedigby
My phone anytime contract was up for renewal, broadband in 6 months. Was considering O2 as cheaper & more download limit. Rang B T told them what I was considering, got an instant upgrade & a cheaper deal than O2. Amazing what they can do to keep a customer.


And what you now have is a cheaper connection, but a slower one.
#27
I'm moving soon and I've looked at samknows on what will be my new exchange and the only LLU provider is talktalk.

What would you chose, talktalk or bt, or is there another option i.e plusnet?

Would appreciate any tech advice.

Cheers
1 Like #28
The package499 deal does not exist on the BT website ( i searched ) , it is an agressive move to get people back to BT , as far as i can see and i phoned them and checked all of the costing , you can get up to 20MB broadband speed , with 10GB download monthly limit plus free weekend calls for £4.99 a month ( for 18 months) , also if you pay your line rental a year in advance you can reduce it from 13.49 to 9.49 a month for 12 months. Unless they are lying it looks like a good deal to me.
#29
blf3cd
The package499 deal does not exist on the BT website ( i searched ) , it is an agressive move to get people back to BT , as far as i can see and i phoned them and checked all of the costing , you can get up to 20MB broadband speed , with 10GB download monthly limit plus free weekend calls for £4.99 a month ( for 18 months) , also if you pay your line rental a year in advance you can reduce it from 13.49 to 9.49 a month for 12 months. Unless they are lying it looks like a good deal to me.

Looks a good deal to me also.
Moving in a few weeks, so this could work for me.
May have to phone them and enquire if it includes the home hub and is there an extra charge for it, also is there an option to add unlimited calls and how much?
#30
saintscouple
blf3cd
The package499 deal does not exist on the BT website ( i searched ) , it is an agressive move to get people back to BT , as far as i can see and i phoned them and checked all of the costing , you can get up to 20MB broadband speed , with 10GB download monthly limit plus free weekend calls for £4.99 a month ( for 18 months) , also if you pay your line rental a year in advance you can reduce it from 13.49 to 9.49 a month for 12 months. Unless they are lying it looks like a good deal to me.
Looks a good deal to me also.Moving in a few weeks, so this could work for me.May have to phone them and enquire if it includes the home hub and is there an extra charge for it, also is there an option to add unlimited calls and how much?

Yep, think i'll be going for this once i have a confirmed move date.
Home hub is free, though £4.99 p&p
can add the unlimited calls for an additional £4.99 a month, but will add it after a month via their website as doing it this way will get 3 months free.
2 Likes #31
I got a letter from BT saying if I brought my calls back to them, they could offer me Broadband and calls for 4.99 a month. As my previous contract with AOL had just finished, I decided to go for it. I phoned them up and the operator said they knew which deal I was talking about and I signed up.

I then got a letter saying I was on the £13.99 a month contact for 18 months with three months free. Hmmm. Tried calling and couldn't get through so sent them an email. They responded today saying 'I wish to confirm that we do not offer any BT Broadband & Calls package for £4.99'!

Just emailed them again telling them that they do because I have the letter in my hand! Pain in the ****. Make sure they know exactly what deal you're talking about if any of you decide to go with BT!
#32
Well i've just ordered mine now. Though it's only free weekend calls on this offer, i'll add the unlimited calls through the website after a month to get the 3 months free.
All seemed to go through fine, order tracking online is correct, though due to comment above i did make a note of the person i spoke to, date, and time of call so can be listened to at a later date if needs be.
Should be no problem though as the person i spoke to had to call a supervisor to authorise the £11 per month credit.
#33
Totally fed up with sky broadband only ever had download speed of 294kbs and my upload speed is faster at 486kbs try and work that one out. thinking of moving over to BT as they say my line is capable of 2.5Meg. anyone else had such bad broadband speeds with any providers.
#34
Just moved over to this deal from talk talk and it has all went smoothly. It is indeed £4.99 for an 18 month contract, saving me £10.00 per month.

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