BT Total Broadband (Option 3) £25/month NOW INCLUDING 1Gb/Month mobile usage for just £10 one off - HotUKDeals
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Only posted (and relevant ) for those people who are going to take out a BT Broadband package anyway. For £10 extra, it is a no brainer.

With BT Total Broadband Option 3
£9.99one off dongle fee
BT Total Broadband Option 3: £18.59 a month for the first 3 months, £24.46 thereafter
(18 month contract)

Other options available, but then it is no longer competitive (i.e. a seperate 3 mobile dongle is a better option than poaying £50+ to BT ).

When you take a BT phone line for £11.25.
* Offer ends 28 July 2009. Available online to new customers taking Option 1, 2, or 3 on an 18 month contract, or taking our standalone product (£129.99). Free data allowance requires customers to opt-in by registering their dongle online. 1Gb of data provided each 30 day period for 18 months and will expire 30 days after date of activation. Unused data cannot be carried over to the next month. Customers must buy additional data if free data used up before provision of next allowance (data bundle charges from £10 for 1Gb). Offer cannot be used in conjunction with any other offer and may be withdrawn without notice. Terms and conditions apply, see http://www.bt.com/broadband/terms for details.

** Not currently MAC compatible.
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Comments/page:
#1
Currently waiting for a phone call back to find out whether existing customers can get the dongle for £10 + 18month contract renewal.
I spent 30mins on the phone and spoke to 8 different people and then lost patience and asked someone to ring meback. I will let you know.
#2
if u spoke to an oversaes centre i am not surprised .. TALK TALK take over 1 hr on my calls 0870
what can we do with this type of service
i was thinking of joining bt
#3
not available to exisiting customers, they told me I can buy the dongle from BT shop for £110, or £55 as I'm an employee, oh how I laughed
#4
Paddy_o_furniture;5050632
not available to exisiting customers, they told me I can buy the dongle from BT shop for £110, or £55 as I'm an employee, oh how I laughed

dont you get your broadband for nothing as your an employee?
#5
jase.2;5050679
dont you get your broadband for nothing as your an employee?

Yeah, but not the mobile broadband. I get it for free yet I'm debating a move to BE/O2 and paying for it. Thats what i think of it, the mobile broadband would of been a big+ mind
#6
Paddy_o_furniture;5050709
Yeah, but not the mobile broadband. I get it for free yet I'm debating a move to BE/O2 and paying for it. Thats what i think of it, the mobile broadband would of been a big+ mind

Well you prob had a fair idea you wouldnt get the mobile broadband free if your already getting the fixed bb free.....

Not sure why you would switch to o2 mind and start paying for it as depending on where you are u will still prob end up with the same BT Wholesale provided service just billed by o2
#7
jase.2;5050856
Well you prob had a fair idea you wouldnt get the mobile broadband free if your already getting the fixed bb free.....

Not sure why you would switch to o2 mind and start paying for it as depending on where you are u will still prob end up with the same BT Wholesale provided service just billed by o2

Mate, I'm an ADSL engineer so know all about the pro/cons of moving provider, I'm tired of waiting for WBC/ADSL2+ from BT on my exchange (it's enabled but they ain't BT broadband are yet to roll it out, wholesale relsellers are however). Bt have lost tons of subs on my local exchange for this very reason, playing catch up to the o2 group, sky/easynet and even opal/talk talk.
As for why i wouldn't get the dongle for free, why not? Employees that are yet to take up the free broadband offer, are entitled to it.
#8
aabarcellos
if u spoke to an oversaes centre i am not surprised .. TALK TALK take over 1 hr on my calls 0870
what can we do with this type of service
i was thinking of joining bt


Joining BT is not your answer - imo there the worlds worst service , Terrible , shocking , dirty horrible BT , Just paid money to get out of my contract with them and join talk talk .

i still shudder when i think about my bt experience .
#9
BT are bloody awful when it comes to calling their Indian moronic callcentres. I personally didn't have the "pleasure" but my dad did, and after an hour of trying to enquire firstly about what package we're on (We've been with BT forever and been 'upgraded' to this and that - we're on the most basic bloody package) and seeing that we should be given a home wireless hub, he was asking about getting one sent out - As I said, an hour on the phone and nothing.

Granted this was during the Easter hols, so perhaps the English speaking Indians were off that day (I'm sure they'd have helped just as much...) but either way it is shocking.

If he had have pulled his finger out sooner, we wouldn't have entered into another year's subscription and could have switched to O2, saved money, and got FAR better internet.
#10
Paddy_o_furniture
Mate, I'm an ADSL engineer so know all about the pro/cons of moving provider, I'm tired of waiting for WBC/ADSL2+ from BT on my exchange (it's enabled but they ain't BT broadband are yet to roll it out, wholesale relsellers are however). Bt have lost tons of subs on my local exchange for this very reason, playing catch up to the o2 group, sky/easynet and even opal/talk talk.
As for why i wouldn't get the dongle for free, why not? Employees that are yet to take up the free broadband offer, are entitled to it.


Paddy, know of any way of getting out of paying the fees for cancelling a contract? :| BT fail so, so much.
#11
My bt bb went down last month, phoned them up & i was on the phone for over an hour, then the guy asked for my mobile number & said hang up while he checks my line & he will phone my mobile. He never phoned back. so after an hr i phoned them up. had me checking everything 1hr an 50mins later he said your line has a fault. its bloody hard work getting them to understand english & i could hardly understand them. The last guy was so rude. My contract is up next month & i would not stay with them for half price.
#12
Just another way for BT to lull you into one of their crap deals. Existing customers can go eat themselves obviously :x
#13
Scribbles
Just another way for BT to lull you into one of their crap deals. Existing customers can go eat themselves obviously :x


Just out of interest. If you bought something, a car for example, and a few weeks/months later the garage you bought it from were giving away free DVD players or similar with every new purchase - would you complain if the garage didn't give you a free gift seeing as you are an 'existing customer'?
#14
aabarcellos
if u spoke to an oversaes centre i am not surprised


I am afraid to say that it was UK call centre staff.

The confusion came becuase they had been given training 2 months ago, and it was as if I was the first person to call with an enquiry.

If this isn't available to existing customers and someone above wrote, then Ill head off to 3, but that is yet to be confirmed.

BT need to get customer savvy and realise that not all their customers are pensioners that can't use the internet to hunt down a good deal and even that technophobe demographic is dwindling day by day....
#15
To be honest I have Vodafone mobile broadband and it works fine. It is PAYG but the credit lasts until you use it up, not just for 30 days. I know its not the cheepest deal, but for occasional use it must be the best option. Costs £40, with £10 quidco and £15 credit.
#16
Robbieeee2k
Just out of interest. If you bought something, a car for example, and a few weeks/months later the garage you bought it from were giving away free DVD players or similar with every new purchase - would you complain if the garage didn't give you a free gift seeing as you are an 'existing customer'?


A car is a one off purchase, BT is a contract utility. It is not fair to just abandon existing customers in favour of attracting more new customers. It's just greed over customer loyalty. Thankfully, the existing customer can just walk at the end of their contract like I intend to.
#17
how many people pay a one off fee for their car?
I suspect most are in a contract with their car finance much longer than 12/18 months of broadband !
#18
geezerBJ
how many people pay a one off fee for their car?
I suspect most are in a contract with their car finance much longer than 12/18 months of broadband !


Well, if the finance company tripled their interest rate after I signed a contract (like BT did on their per gb 'over limit' price, tripling it from 30p per gb to £1 per gb) most would call it criminal practice. They couldn't pay me to stay after the 18 months, after the way i've been treat.
#19
cost me £26 on my mobile ringing BT . 3 and 1/2 hours was on the line , got passed all round india over 2 phone calls , one was for 2 hours and i hung up , 1 was for hour and half and again i hung up . Looking back the phone call was hilarious , but at the time i was cracking up big time .

MY ADVICE - AVOID BT LIKE THE PLAGUE
#20
aabarcellos
if u spoke to an oversaes centre i am not surprised .. TALK TALK take over 1 hr on my calls 0870
what can we do with this type of service
i was thinking of joining bt


Been a TalkTalk victim in the past,,,Never again,,,Been back with Bt for over Two years now and never had a problem,,,Been a great service,,,But it is expensive,,,But well done BT,,,
#21
Still no phone call back on whether I can get this dongle as an existing customer. LOL. Great UK call centre service huh?

I agree that it regualr activities are easier with BT, but you do pay for the convenience.

In the past I have had to play the "its not her PC or router thats at fault, its the service thats problematic and please contact BT to get the problem resolved ASAP Mr ISP" game for a friend.

Neither enjoyable nor a good use of my time, which is why going with BT is worthwhile in my opinion.
#22
I can get the dongle for £60 as an employee, which includes 18months access (1gig a month) £3.50 a month
#23
I'm very pleased with BT. Any problems and all you need to do is ask for a callback from a UK based advisor which they do within 24 hours. The only problem I ever had with my phone / internet with BT was induced by the incompetent fools at TalkTalk.
On Option 3 I get free broadband access virtually anywhere there is a wifi hotspot, with the amount of travelling I do, saves me a fortune!!
No I don't work for BT. However I'm the first to complain when I receive poor customer service, so just trying to offset the balance when I am treated well !
#24
Just spoke to a UK sales bod about this deal and as I am still in contract they cannot do anything for me but if you are within 2 months of the end of your contract they will send you this for free if you ring their retention team direct on 0808 1002425 which is a freefone number.

Please LMK if you have any luck as I have to wait until July to get mine sorted.

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