BT UNLIMITED ANYTIME CALLING PACKAGE & FREE CALLS TO 0845 AND 0870 NUMBERS! - HotUKDeals
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Unlimited calls to UK* landlines at any time
Friends & Family Mobile call rates to UK mobiles only 7p/min all day, every day (8p call set-up fee applies)
Free calls to 0845 and 0870 numbers at any time^

Not sure it's for you? If you make only 20 Daytime calls a month, then you could save money with our Unlimited Anytime Plan.

You will obv need to pay for the BT line.
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All Comments

(19) Jump to unreadPost a comment
Comments/page:
#1
It is £4.95 per month and you must sign up for a 12 month contract. Good deal if you intend staying with BT.

Oh and also includes the facility to send 200 free texts a month from your home phone.
1 Like #2
If you check the www.saynoto0870.com you'll find BT's practices on this issue have been quite abhorrent.

In the 2years running up to bundling 0845/0870 as part of BT line rental inclusive packages (which BT made alot of fuss about, trying to look proconsumer) BT had a large and comprehensive compaign telling all it's major business customers, that make it and them alot of money from 0870/0845 numbers on call centres/customer services, that if they weren't already, to move from -0870/0845 to 0871/0844 numbers which were to replace those lovely profitable 0870/0845 numbers so that they could continue charging while looking pro consumer, disgusting two faced behaviour.

Call centres for many companies act as a legitimate (but amoral) income source by using these types of numbers with BT and the company involved getting a nice chunk of profits. BT has zero interest in UK Business'/UK Organisations moving away from 08** chargeable numbers.

A few but nowhere near enough companies are beginning to move to 030 geographic numbers but most have and will stick to the love 08** chargable numbers as it is BTs and their intention to rip us off as much as possible.

I have been using www.saynoto0870.com for years and it looks like I'll continue doing so.
#3
BT are thieving bar studs, they owe me money and wont pay up. I would strongly advise keeping well away from them.
#4
Plus, theircall centre is in the uk!
1 Like #5
Goldmanslaughter
Plus, theircall centre is in the uk!


Great................NOT, that'll mean even worse customer service than you get from an operative in India :whistling:
#6
"Deal" has been going a long long time. Nothing new about this
#7
big-boy
Great................NOT, that'll mean even worse customer service than you get from an operative in India :whistling:


Not in my experience.

I have today transferred my phone line away from the nightmare BT, they charged me twice for the same account last month, I got it back eventually after speaking with someone in India and having to ask for a supervisor, because I couldn't understand a word that the first operator was saying.:x

Voted COLD, it is BT.
1 Like #8
BT still have a government enforced monopoly in the UK.

With many of the new companies - you cannot keep your number if you want to leave them unless you return to BT.

BT has zero costs in connecting up most peoples phones, yet sometimes attempts to charge of £120 for doing so.

Its not like they are providing a something with a cost like a new mobile - yet now seem to have a minimum 12 month contract (yet I am sure I read somewhere that they are only entitled to make this three months).

BT asked for well over £100 to reroute a phone line running through a window frame on a house I am renovating, so I could replace the windows. (The BT engineer then did it as a homer and installed a line to the upper part of the house too for £30 - so always ask your overcharging BT engineer if you is also a provider of homers).

You cannot move to many alternate internet providers without paying a surcharge unless you are with BT.

BT spam people and offer your email address to third parties, and did this too with the email database at Dabs when they bought them over.

Unless you take their new calling packages - it seems you are now stuck with a 7p connection charge for calls.

BT - don't even go there.
#9
garbage456
if you only make 20 calls per month you will be better off on there light user scheme.
as they reduce the price of the standard monthly tarriff
AFAIK, all of the light usage schemes have been terminated except for those on benefits.
#10
I work for BT.

This is a good deal. If you have problems with any billing just call 0800800156. They are based in Glasgow and really helpful. For your general enquiries just call 0800800150 or 0800800152.

I'm leaving BT next week but I would strongly consider this.

Voted Hot.

P.S. They have also brought back all customer facing work to the UK.
banned#11
Osis23;5712445

P.S. They have also brought back all customer facing work to the UK.

what do you mean by customer facing?

I had the pleasure of having to speak to BT last week about why they had signed me up to a 12 month contract when i had never agreed to it, i didnt get close to speaking to anyone with a basic grasp of english for an age. it was more frustrating than dealing with setanta!
#12
N20Y1D;5712620
what do you mean by customer facing?

I had the pleasure of having to speak to BT last week about why they had signed me up to a 12 month contract when i had never agreed to it, i didnt get close to speaking to anyone with a basic grasp of english for an age. it was more frustrating than dealing with setanta!

Is The New BT 12 Month Option 2 Rolling Contract Fair

i think its not
http://www.consumerchoices.co.uk/bt-rolling-contracts-and-exit-fees.html
scooter


""
At the end of each 12 month minimum period the contract will be automatically renewed for a further 12 month minimum period unless you tell us otherwise. We will write to remind you when your contract is nearing the end of the renewable period.


""
BT accused of 'sharp practice' on rolling contracts
http://www.theregister.co.uk/2009/03/03/bt_talktalk_contracts/
#13
ibiza;5712059
BT still have a government enforced monopoly in the UK.

With many of the new companies - you cannot keep your number if you want to leave them unless you return to BT.

BT has zero costs in connecting up most peoples phones, yet sometimes attempts to charge of £120 for doing so.

Its not like they are providing a something with a cost like a new mobile - yet now seem to have a minimum 12 month contract (yet I am sure I read somewhere that they are only entitled to make this three months).

BT asked for well over £100 to reroute a phone line running through a window frame on a house I am renovating, so I could replace the windows. (The BT engineer then did it as a homer and installed a line to the upper part of the house too for £30 - so always ask your overcharging BT engineer if you is also a provider of homers).

You cannot move to many alternate internet providers without paying a surcharge unless you are with BT.

BT spam people and offer your email address to third parties, and did this too with the email database at Dabs when they bought them over.

Unless you take their new calling packages - it seems you are now stuck with a 7p connection charge for calls.

BT - don't even go there.

BT is a service provider, same as talk talk, Post Office, Sky, utility warehouse etc.
BT gets no preferential treatment from openreach (openreach was created to give a level playing field in the UK telco industry). Most of the fees charged by openreach are set by the regulator ofcom.
£100 to move your phone line, do you think openreach vans run on water and the engineers do the work free of charge? As for the engineer doing a guffy job, would you risk a steady income at a company that has never had compulsory redunancies for £30? BT are a public company not a charity.
garbage456;5714059
I am not on benefit and signed up for the light user scheme, it is after all called the light user scheme.

LUS was replaced with BT Basic
#14
Paddy_o_furniture
BT is a service provider, same as talk talk, Post Office, Sky, utility warehouse etc.
BT gets no preferential treatment from openreach (openreach was created to give a level playing field in the UK telco industry). Most of the fees charged by openreach are set by the regulator ofcom.
£100 to move your phone line, do you think openreach vans run on water and the engineers do the work free of charge? As for the engineer doing a guffy job, would you risk a steady income at a company that has never had compulsory redunancies for £30? BT are a public company not a charity.

LUS was replaced with BT Basic


Try swapping from a non BT provider to another non BT provider and you will find they cannot keep your number (unless you first return to BT) so not a "level playing field" from that respect.

I would not expect anyone to work for free - and the £30 for cables sockets and 30 mins work seems a fair price - whereas £149 as I think it was to shift a cable they had stupidly installed through a window frame in the first place - that took ten of these 30 mins to shift, does not see to be worth the £894 an hour they were trying to charge.

Regarding it being a "guffy" job. It was done by the very BT engineer BT sent. Is this a comment on the standards they are hoping to milk near on £900 an hour from providing?

Clearly if their vans did run on water, its an extremely expensive form of water for a tradesman to be charging vastly more than a lawyer or medical consultant. I can employ a squad of six builders and labourers to work for me for an entire day for less than that BT engineer would have billed per hour.

From your blindness to the scam - I guess you work for them - and are hoping milking people will keep you in an otherwise unviable job?

Lastly - regarding your saying LUS was replaced by BT Basic. LUS was available to all low users (who were not using the line for other purposes) whereas BT Basic is entirely for benefit recipients. So the "replacement" is only a replacement in that one appeared as the other went. The first was available to all - and the new one is for people on benefits.
#15
ibiza;5716851
Try swapping from a non BT provider to another non BT provider and you will find they cannot keep your number (unless you first return to BT) so not a "level playing field" from that respect.

I would not expect anyone to work for free - and the £30 for cables sockets and 30 mins work seems a fair price - whereas £149 as I think it was to shift a cable they had stupidly installed through a window frame in the first place - that took ten of these 30 mins to shift, does not see to be worth the £894 an hour they were trying to charge.

Regarding it being a "guffy" job. It was done by the very BT engineer BT sent. Is this a comment on the standards they are hoping to milk near on £900 an hour from providing?

Clearly if their vans did run on water, its an extremely expensive form of water for a tradesman to be charging vastly more than a lawyer or medical consultant. I can employ a squad of six builders and labourers to work for me for an entire day for less than that BT engineer would have billed per hour.

From your blindness to the scam - I guess you work for them - and are hoping milking people will keep you in an otherwise unviable job?

Lastly - regarding your saying LUS was replaced by BT Basic. LUS was available to all low users (who were not using the line for other purposes) whereas BT Basic is entirely for benefit recipients. So the "replacement" is only a replacement in that one appeared as the other went. The first was available to all - and the new one is for people on benefits.

Any need to PM me this guff also? £30 for cables and sockets that belong to the company and not him, very trustworhy engineer.
#16
Paddy_o_furniture
Any need to PM me this guff also? £30 for cables and sockets that belong to the company and not him, very trustworhy engineer.


And what 'trustworthy' company does this 'trustworthy' engineer work for?

Presuming he did 'borrow' the kit - it was only a few quid he took compared to the £894 an hour they were trying to justify from me. Who would be the biggest crook? (Also - if he did take the kit - who has lousy stock keeping - but there is no need to police a few quid if you can steal hundreds using the same guy).

If you feel what I said was guff - show it to be incorrect.

Lastly - do you work for BT?
#17
ibiza;5717206
And what 'trustworthy' company does this 'trustworthy' engineer work for?

Presuming he did 'borrow' the kit - it was only a few quid he took compared to the £894 an hour they were trying to justify from me. Who would be the biggest crook? (Also - if he did take the kit - who has lousy stock keeping - but there is no need to police a few quid if you can steal hundreds using the same guy).

If you feel what I said was guff - show it to be incorrect.

Lastly - do you work for BT?

£894 an hour? I work for openreach yes.
suspended#18
ibiza

Clearly if their vans did run on water, its an extremely expensive form of water for a tradesman to be charging vastly more than a lawyer or medical consultant. I can employ a squad of six builders and labourers to work for me for an entire day for less than that BT engineer would have billed per hour.


How much are you paying your labourers and builders per day? Also how did this £894 per hour start?
#19
Dear friends,

I have been told that there is a "fair usage policy for making 0870 and 0845 calls – max. 1,000 mins or 150 calls a month. If either of these limits on free calls is exceeded, BT will charge for these calls until further notice".

I wanted to know exactly what it means by saying "max. 1,000 mins or 150 calls a month".
What is that 'a month' period they are considering.

* Is it the month from my Billing date or
* is it 1st of every month or
* is it last 30 days usage.

Can you please let me know how they are calculating

If we take it as an example like my bill has been produced on 6th July for the period of 6th July - 5th August. Can I use this 1000 minutes or 150 calls of 0870 or 0845 calls between 6th July - 5th August anytime or do I need to consider any other dates.
For example-
My billing date - 6th July
Billing period - 6th July - 5th August
1. If I use 200 minutes between 6th of July to 15th July, how many minutes will be remaining at the end of 15th July? I expect that as 800 minutes left till 5th August.
2. In the same month suppose if I have used 200 on 4th July (which is outside my current billing period 6th July - 5th Aug) and used 200 minutes between 6th of July to 15th July, how many minutes will be remaining at the end of 15th July?
does this comes under this 1000 minutes or 150 calls limit?

Anybody have an idea about this kind of situation....

Please let me know guys...hope you guys understand what I am asking for.

Thank you

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