BT Unlimited Superfast Fibre Infinity 1, line rental, W/end calls all for £13.15pm after c/back - £28.99 pm (£59.99 fees cover activation + Smart Hub router) but £150 Mastercard and £100 TCB reduces potentially to £13.15 pm - HotUKDeals
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BT Unlimited Superfast Fibre Infinity 1, line rental, W/end calls all for £13.15pm after c/back - £28.99 pm (£59.99 fees cover activation + Smart Hub router) but £150 Mastercard and £100 TCB reduces potentially to £13.15 pm

£28.99 @ BT Broadband
Another extremely well priced deal (new customers only) from BT for a 12 month contract - just £13.15 per month (after cashback) and that includes unlimited 'superfast' fibre broadband, line rental an… Read More
Newbold Avatar
1m, 2w agoFound 1 month, 2 weeks ago
Another extremely well priced deal (new customers only) from BT for a 12 month contract - just £13.15 per month (after cashback) and that includes unlimited 'superfast' fibre broadband, line rental and free weekend calls to UK landlines.

Horrible company to deal with, and the price will almost certainly increase mid-contract, but you can use that as a means of getting out of the contract at their expense.

You do need to go through Topcashback to get this deal - it makes it cheaper than the MSE deal currently being offered.

Here's a breakdown of the figures:

£28.99 per month including line rental and weekend UK landline calls. Add £59.99 for activation and BT Smart Hub router. Total cost over the full year £407.87.

But: £150 prepaid Mastercard + £100 Topcashback.

So total net cost for the year £157.87 - just £13.15 per month including unlimited fibre broadband, line rental and all weekend calls to UK landlines.
More From BT Broadband:
Newbold Avatar
1m, 2w agoFound 1 month, 2 weeks ago
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#1
Go through Topcashback for this deal. £100 cashback, on top of the £150 BT Mastercard.

Edited By: Newbold on Apr 12, 2017 09:31
#2
Martin Lewis has this on his website today
#3
£50 more than I just signed up for too!
I don't use tcb though so £200 MasterCard was better option for me.
The smart hub is the best signal around my house by far.
1 Like #4
I have found BT customer services much better than most but it is always down to what experience you have had to have with them :)
#5
Voted hot by the way as I have a similar deal :)
#6
Thanks OP - only for new users apparently? I contacted BT by phone and they offered me the same package at £47 p/m to include fees or £37 p/m with paying the fees of £59.99 up front and over 18 months! So cheapest deal I was offered is £9 p/m more expensive than the new customer offer! They've got me on the hook as i'm still in contract on a basic broadband package!

Any advice on how to get a sharper deal? or do i just have to put up with this shocking treatment from BT and pay the extra?
#7
sox5
Martin Lewis has this on his website today
It's not just an MSE deal - it's a standard deal if you go through the right links. In fact the MSE deal only gives £50 cashback, and this one gives £100. Worth repeating the MSE comments though - they're valid but the monthly figures are higher because the cashback's lower.

The key to slashing costs is bagging hot promos - and after cashback this is a real blockbuster...

Fibre broadband's best for homes with multiple users, streamers or gamers, yet while you normally pay a premium, this deal's less than half the price of many slower, non-promo broadband & line costs. With BT's standard costs at £41/mth for normal speed and £47/mth for fibre, savings could be £350+ over the year's contract.

BT fibre broadband & line '£17/mth'. Via this BT fibre link* anyone who doesn't currently have BT broadband can get up-to-52Mb fibre (3x standard speed) + line rent for a year, till Wed 19 April. It gives unlimited downloads and is available to 83% of the UK - you're told when applying if you can get it. Here's how it works:

Unlimited fibre broadband and line rent £28.99/mth for 12mths. After, it jumps to £47.49/mth. Weekend calls to UK landlines are included, see BT call costs for others.
You pay £59.99 set-up costs. Includes activation and p&p for the 'free' router.
CLAIM a £150 prepaid Mastercard & £50 cashback AFTER installation. This is the heat that makes this a serious sizzler. Annoyingly, BT won't remind you to claim, so remember to use this Mastercard link and cashback link. You've up to 3mths after activation to claim - they then take up to 45 days to arrive.

- Is the price fixed during the contract? Technically no, though BT told us it has no plans to increase it. If it does, you should be able to ditch your contract penalty-free.

- Cost analysis: You pay £407.87 over 1yr before calls. But claim the cashback & use the Mastercard (which is like cash) & it's £207.87, equiv to £17.32/mth. Regular cashback site users may see bigger cashback elsewhere, but often on more expensive deals.
1 Like #8
bruceoeo
Thanks OP - only for new users apparently? I contacted BT by phone and they offered me the same package at £47 p/m to include fees or £37 p/m with paying the fees of £59.99 up front and over 18 months! So cheapest deal I was offered is £9 p/m more expensive than the new customer offer! They've got me on the hook as i'm still in contract on a basic broadband package!

Any advice on how to get a sharper deal? or do i just have to put up with this shocking treatment from BT and pay the extra?
If you're still in contract I'm afraid they've got you over a barrel. You need to wait for one of their inevitable price increases to get out of the contract, or the end of the contract, before they're likely to offer you a decent deal.
4 Likes #9
cliosport65
I have found BT customer services much better than most but it is always down to what experience you have had to have with them :)

You must be the only one then... they've been truly awful in the times I've dealt with them. Thankfully Resolver got me a load of complaint money out of them.
2 Likes #10
Since I've been back with BT (Dec last year), I've had to contact them twice, each time I chose the chat option. First time I Waited maybe 5 mins or so for someone, and after explaining my issue (they got the deal wrong when I joined up and charged me for connection twice), she was polite and more to the point she was very competent and explained how I would get the money credited to my account etc and said she was sorry that this happened... so good experience with them. Second time it was again a bill/pricing complaint and got sorted out within a few mins on chat. OK so I shouldn't have had those errors in the first place, but they dealt with them swiftly and competently.
Unlike TT, I absoloutely hate that company with a passion... they were rude, incompetent and outright cheats and liars in every dealing I had with them when I was a customer, I will never ever go back to them... even though the service was quite good and hardly had any problems, when I did have a problem it took ages to sort out, they would frequently just drop the call when I had been waiting 30 mins/on hold etc, had a guy hang up on me when he wasn't happy with what I said (and I wasn't being rude or anything, he just couldn't understand my problem so thought it was better to hang up on me obviously), so had to complain about that too. When I was leaving I had to organise our phone contracts with them too, and they outright lied to me and told me the cost wouldn't go up, so I said OK I'll keep the phone with them then... and low and behold the cost went up to double, so I rang them and they claimed that nobody would tell me that etc etc... so had to cancel them after that. They offered to lower the cost again, but as I had been lied to and cheated etc I thought it was best to leave, lol.
Anyway, we all have different experiences with reps of the firms, so it's a pot luck with whomever you go with whether you will get good service and experiences with their support staff. Luckily BT have been OK so far, so will see how it goes as I got a good deal when I joined up too. I have no problems quitting a company if they f* up royally.. we don't get any loyalty for being customers any more, so why should we be loyal back, just change provider every time you go out of contract unless they offer you a good retention deal.
Voted hot OP, hope you have a good experience too :)
1 Like #11
paddy.stone


Voted hot OP, hope you have a good experience too :)

I'm with you mate - awful company. Totally untrustworthy. I'm with TalkTalk at the moment - far better. Once I'm out of contract, though, I'll be back to BT again for a decent deal like this one, get as much out of them as possible, and then away again. Last time round I had free internet etc for months, the usual router etc and a profit of a couple of hundred pounds - serves them right for pushing the prices up.

Loyal customers get nothing from BT - it's only worth staying with them as long as you have to to complete the contract.
2 Likes #12
Newbold
paddy.stone

Voted hot OP, hope you have a good experience too :)
I'm with you mate - awful company. Totally untrustworthy. I'm with TalkTalk at the moment - far better. Once I'm out of contract, though, I'll be back to BT again for a decent deal like this one, get as much out of them as possible, and then away again. Last time round I had free internet etc for months, the usual router etc and a profit of a couple of hundred pounds - serves them right for pushing the prices up.
Loyal customers get nothing from BT - it's only worth staying with them as long as you have to to complete the contract.

How is TalkTalk better when they take cost-cutting measures on their security at the risk of their customers? Loyalty means nothing for all the big companies now anyway, TalkTalk don't offer any loyalty bonuses like they used to and their service when things go wrong is woeful.
2 Likes #13
tsimehC
Newbold
paddy.stone

Voted hot OP, hope you have a good experience too :)
I'm with you mate - awful company. Totally untrustworthy. I'm with TalkTalk at the moment - far better. Once I'm out of contract, though, I'll be back to BT again for a decent deal like this one, get as much out of them as possible, and then away again. Last time round I had free internet etc for months, the usual router etc and a profit of a couple of hundred pounds - serves them right for pushing the prices up.
Loyal customers get nothing from BT - it's only worth staying with them as long as you have to to complete the contract.
How is TalkTalk better when they take cost-cutting measures on their security at the risk of their customers? Loyalty means nothing for all the big companies now anyway, TalkTalk don't offer any loyalty bonuses like they used to and their service when things go wrong is woeful.
Better because the customer service when things go wrong (which they rarely do) is actually pretty good, and far better than BT. Better also because I'm paying only £32 pm for unlimited fibre, anytime calls (landline and mobile), Caller Display, Call Divert (no call forwarding costs), Call Waiting, Reminder Call, Ringback, and Three Way Call. Better also because, unlike BT, it's a genuinely fixed price for 18 months.

Once my TalkTalk contract finishes, I'll hop back to BT for a while to get the low rates they only offer to new customers, then away again once they hike the price up.
banned#14
mcbain
cliosport65
I have found BT customer services much better than most but it is always down to what experience you have had to have with them :)
You must be the only one then... they've been truly awful in the times I've dealt with them. Thankfully Resolver got me a load of complaint money out of them.

Going through worst experiences with them at the moment!! How did you get the compensations?(Resolver- are you mentioning about the complaint resolver team?
#15
do existing customers still have to pay for the smart hub upgrade and contract !
#16
I'm with them but contract is up in a month but renewal offers are awful what would the process be like cancelling and signing up under partners name mine ends 15th may thanks
#17
BT would even make a billie goat puke ....
1 Like #18
itsmeddp
I'm with them but contract is up in a month but renewal offers are awful what would the process be like cancelling and signing up under partners name mine ends 15th may thanks
Should work - but you'd probably have to pay a reconnection fee. Maybe somebody else has the definitive answer?
#19
HelpEachOther
mcbain
cliosport65
I have found BT customer services much better than most but it is always down to what experience you have had to have with them :)
You must be the only one then... they've been truly awful in the times I've dealt with them. Thankfully Resolver got me a load of complaint money out of them.
Going through worst experiences with them at the moment!! How did you get the compensations?(Resolver- are you mentioning about the complaint resolver team?

No, Resolver the complaints website. has template letters, tracks complaint for you and will escalate after a certain amount of time if still not happy. It's in association with MoneySavingExpert.. I've used it for a load of useless companies who've messed me about.
I assume we're allowed to post links?
https://www.resolver.co.uk/
#20
I am currently with BT and I find their service to be ok, but I have HH5 and I'm wanting the newer SuperHub as the older HH5 supports less wireless devices at a time and is older tech. Also, because I have been with them for over 12 months my fees have increased from the welcome deal. I have been offered a renewal with a reduced price that is closer to these current offers but the hub was not included and will cos £50 + delivery (iirc). To me it seems better if I start all over again as I will get the SuperHub as part of the package. The guy I spoke to said he wouldn't recommend it because I would have to pay a £30 disconnection fee and then also the £59.99 upfront fee, so I start £89.99 down. He also said I could be without Internet for around 3 weeks...

My questions are as follows:

1) How likely is it that I will get TCB considering they only pay out to NEW customers? As I will be so recently cancelled, is there a cooling off period? Also I want to keep my landline number so I can't fully leave them without migrating elsewhere, so I will likely be keeping the landline when I cancel the broadband...

2) How likely is it that they will give me the Reward MasterCard? Same reasons as above (cooling off period? Etc)

I would especially like to hear from those who may have done this before :{
#21
What are real life BT Infinity speeds like when browsing / downloading / streaming? Anyone experienced lags when streaming NowTV 720p or Amazon/Netflix 1080p or Netflix 4K videos?
#22
Only one problem it's B.T
1 Like #23
Bolkyloren
Only one problem it's B.T
I do agree. It's an awful company, and you can only recommend them for two things - the reliability of the connection and the low prices for new customers.

Under no circumstances stay with them beyond the low price period - unless you can persuade them to keep you with another low price. It's entirely possible, but you have to work hard at it, and you're unlikely to get it until you've started the switching process to prove that you're serious about leaving.
#24
dush_yant
What are real life BT Infinity speeds like when browsing / downloading / streaming? Anyone experienced lags when streaming NowTV 720p or Amazon/Netflix 1080p or Netflix 4K videos?

Have a look here:
https://www.cable.co.uk/guides/what-broadband-speed-do-i-need-for-skype/
#25
vllee76
dush_yant
What are real life BT Infinity speeds like when browsing / downloading / streaming? Anyone experienced lags when streaming NowTV 720p or Amazon/Netflix 1080p or Netflix 4K videos?
Have a look here:https://www.cable.co.uk/guides/what-broadband-speed-do-i-need-for-skype/

Thanks but the only real world metric that is posted on ISPs is the latency, nothing about download speeds reported by users.
I wish google would just get on with releasing their video quality report for the UK - https://www.google.co.uk/get/videoqualityreport/ maybe they are under pressure to stall the release?

Edited By: dush_yant on Apr 13, 2017 17:52
banned#26
vllee76
dush_yant
What are real life BT Infinity speeds like when browsing / downloading / streaming? Anyone experienced lags when streaming NowTV 720p or Amazon/Netflix 1080p or Netflix 4K videos?

Have a look here:
https://www.cable.co.uk/guides/what-broadband-speed-do-i-need-for-skype/


Be cautious I am with infinity 1 which is upto 52mpbs..but I receive only 20mbps..when I complained about it BT said the T&C is anything between 20 to 52mpbs!!
banned#27
mcbain
HelpEachOther
mcbain
cliosport65
I have found BT customer services much better than most but it is always down to what experience you have had to have with them :)
You must be the only one then... they've been truly awful in the times I've dealt with them. Thankfully Resolver got me a load of complaint money out of them.
Going through worst experiences with them at the moment!! How did you get the compensations?(Resolver- are you mentioning about the complaint resolver team?

No, Resolver the complaints website. has template letters, tracks complaint for you and will escalate after a certain amount of time if still not happy. It's in association with MoneySavingExpert.. I've used it for a load of useless companies who've messed me about.
I assume we're allowed to post links?
https://www.resolver.co.uk/



Thank you..very useful
1 Like #28
Only one major flaw with this deal. It's with BT.
1 Like #29
Beware BT are scammers.
You can select the date of activation so you are not hit by early termination charges from your current supplier.
Then on the last screen you have to agree to the earliest activation date available, else you cannot place the order.

BT will then ignore the date you select and activate in 14 days.

I selected 30th May. I took a screen shot. The next date I received an activation date of 27th April.

The date cannot be changed online. If you call, then your cashback can be denied,

I cancelled.

In Dec they failed to activate at all and cancelled the order without telling me.
This is pathetic. OFCOM should order BT to remove the clause forcing acceptance of the earliest activation date.


Edited By: Common.Sense on Apr 14, 2017 10:56: .
1 Like #30
DealJourno
Only one major flaw with this deal. It's with BT.
See post 22.
#31
Newbold
DealJourno
Only one major flaw with this deal. It's with BT.
See post 22.
I decided to copy the BBC and offer a repeat.
#32
Anybody can recommend me any broadband with changable IP after router restart? Could be fibre in good price :)
#33
1947ksm
Anybody can recommend me any broadband with changable IP after router restart? Could be fibre in good price :)
Most, I would have thought. Certainly BT and TalkTalk. Static IP addresses aren't usually standard.
#34
Newbold
1947ksm
Anybody can recommend me any broadband with changable IP after router restart? Could be fibre in good price :)
Most, I would have thought. Certainly BT and TalkTalk. Static IP addresses aren't usually standard.
TalkTalk Fibre haven't changable IP address after router restart
#35
1947ksm
Newbold
1947ksm
Anybody can recommend me any broadband with changable IP after router restart? Could be fibre in good price :)
Most, I would have thought. Certainly BT and TalkTalk. Static IP addresses aren't usually standard.
TalkTalk Fibre haven't changable IP address after router restart
Does for me - and I'm with them now. Contact them and they'll change you to dynamic.
#36
You have dynamic ? Can you check that always after modem restard you will get new IP ?? Please check it few times for me
#37
I wouldn't recommend them as a company been waiting a month since first install promise
#38
Newbold
1947ksm
Anybody can recommend me any broadband with changable IP after router restart? Could be fibre in good price :)
Most, I would have thought. Certainly BT and TalkTalk. Static IP addresses aren't usually standard.

Newbold
1947ksm
Newbold
1947ksm
Anybody can recommend me any broadband with changable IP after router restart? Could be fibre in good price :)
Most, I would have thought. Certainly BT and TalkTalk. Static IP addresses aren't usually standard.
TalkTalk Fibre haven't changable IP address after router restart
Does for me - and I'm with them now. Contact them and they'll change you to dynamic.
Dynamic IPs are "sticky" these days... if you reconnect straight away you will almost always have the same IP. Stay disconnected long enough and it *should* change...
#39
Now I have BT and it always gives me new IP after reconnect my router.
#40
How are peoples experience with the cash back with this deal?

Edited By: RyanBest on Apr 15, 2017 23:47

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