Wow HD is a purely online retailer that sells entertainment products. Some people might know it from its earlier incarnation as CD WOW!, which was launched in 2000 with the aim of selling CDs in bulk at extremely low prices. The firm changed its name to Wow HD in 2012 and is now based in the United States, reflecting its expansion to all major forms of digital entertainment.
The only way to purchase products from Wow HD is by using the firm’s online store at www.wowhd.co.uk. This brings together the firm’s entire product range, which features the following product categories:
All of the above product categories include Outlet sections that list any special deals that are currently being offered. They are also broken down into New releases and Coming soon items that can be pre-ordered. All categories can also be broken down into the Top 100 items to see which DVDs, CDs or vinyl records are most popular at any given moment.
The Wow HD product range includes products by all of the world’s leading entertainment brands, including:
When purchasing items from Wow HD, British residents will have to select the UK from a drop down menu before they can enter the checkout area. Users also need to enter their postcode and choose a shipping option before proceeding.
All users need to register with Wow HD before they can place an order. This requires them to enter a few pieces of identification information. After that, payment takes place via a normal shopping trolley system.
UK users also need to remember that all DVDs and Blu-rays have a “region” which means that they may not be playable in certain parts of the world. The UK is in region 2, while the US is in Region 1. Be sure to check the listing of your product for the right region before ordering.
Wow HD regularly runs an in-stock sale, which is clearly sign-posted on wowhd.co.uk. Here, you can find a diverse range of offers on recent DVD and music releases.
Wow HD also runs a program of Black Friday deals in November, so check the HotUKDeals listings pages to find out about their seasonal offers.
Wow HD accepts the following payment methods: Visa, MasterCard, Discover Card, American Express and PayPal. The firm uses a security system called Wow HD Shop Secure to ensure that payments are protected during transactions. They also use a Secure Sockets Layer (SSL) encryption to protect customers.
Wow HD ships from outside the UK, but one of the firm’s key selling points is free shipping on everything. However, orders can take a couple of weeks to arrive.
Orders can also be upgraded to expedited shipping (delivered by DHL) for an extra fee. This will ensure that the product reaches you within 2-5 days of ordering. The charge depends on the product and the place where it´s going to be delivered and will clearly be shown at the checkout stage.
All orders can be tracked via your user account. Just click on the order history section of your account and any orders will be listed.
Items can also be pre-ordered before they are released to ensure that you receive the item as soon as it is available, before stocks have run out. In this case, Wow HD will ship the item as soon as they can do so and you won’t be charged until the shipment takes place. Items can be cancelled at any stage up to this point.
All DVDs, Blu-ray discs, music and gaming products purchased from Wow HD can be returned within 30 days of receipt and the firm will provide a full refund or exchange. All returned items have to be returned in their original packaging, and cannot be opened. Customers also have to pay the delivery costs of sending their product back.
Send any returned items to the following address:
Wow HD has a lively social media profile, and you can connect with the firm or keep track of their deals at the following locations:
Wow HD are based in the United States and UK customers do not have a regional customer service line if they need to make contact.
Instead, customers are encouraged to make contact via a query form on the Wow HD website.
You could also try writing to the Wow HD head office at:
You can call their head office at 800-264-5076 (8:00-19:00 from Monday to Friday, 9:00-17:00 on Saturdays).
The firm also provides some information addressing returns, shipping and other issues in the help section of their website.
Wow HD stock a wide selection of the latest music, TV shows and films, so their site is a must-visit for entertainment lovers. They also regularly offer discounts, so keep track of their latest deals at the Wow HD HotUKDeals pages.