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Cheap Blu Rays @ CEX - From £3.00

Blender Avatar
5y, 11m agoFound 5 years, 11 months ago
Cheap Blu Rays Starting From £3 At CEX.

Just A Reminder There All Pre-Owned.

Stock Is Quite Limited On A Few Of These Blu Rays So Get In There Quick!
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Blender Avatar
5y, 11m agoFound 5 years, 11 months ago
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2 Likes #1
St Trinians £3
http://uk.webuy.com/product.php?sku=5017239150821 SOLD OUT

Stealth £3
http://uk.webuy.com/product.php?sku=5050629696516

Starship Troopers 3 £3
http://uk.webuy.com/product.php?sku=5050629912913

Lakeview Terrace £4
http://uk.webuy.com/product.php?sku=5050629805017

Blades Of Glory £4
http://uk.webuy.com/product.php?sku=5051368201719

Spiderman 3 , 2 Disc £4
http://uk.webuy.com/product.php?sku=5050629495416

Day Watch £4
http://uk.webuy.com/product.php?sku=5039036038775 SOLD OUT

Sudden Impact £4
http://uk.webuy.com/product.php?sku=7321900157063

One Missed Call £4
http://uk.webuy.com/product.php?sku=7321900189996

Oceans 13 £4
http://uk.webuy.com/product.php?sku=7321900139175

Oceans 11 £4
http://uk.webuy.com/product.php?sku=7321900182447

Casino Royale £4
http://uk.webuy.com/product.php?sku=5050629350814

Underworld Evolution £4
http://uk.webuy.com/product.php?sku=5017239120022

Righteous Kill £4
http://uk.webuy.com/product.php?sku=5060052416520

Love Guru £4
http://uk.webuy.com/product.php?sku=5051368204239

Rocky Balboa £4
http://uk.webuy.com/product.php?sku=5039036032292 SOLD OUT

Vantage Point £4
http://uk.webuy.com/product.php?sku=5050629661910

Bruno £4
http://uk.webuy.com/product.php?sku=5050582702248

Hitch £4
http://uk.webuy.com/product.php?sku=5050629767414

Magnum Force £4
http://uk.webuy.com/product.php?sku=7321900157018

Fast And Furious £4
http://uk.webuy.com/product.php?sku=5050582614398

Crank 2 High Voltage £4
http://uk.webuy.com/product.php?sku=5060052417787



Edited By: Blender on Dec 20, 2010 13:04: update
#3
Worst company in the world, if you order online it will be a miracle if youa actually get the disk you ordered... 3 times I have used them and 3 times they have delivered the wrong item.. the first order I placed took 3 months to arrive... will never ever use them again...
1 Like #4
TheCaptain
Worst company in the world, if you order online it will be a miracle if youa actually get the disk you ordered... 3 times I have used them and 3 times they have delivered the wrong item.. the first order I placed took 3 months to arrive... will never ever use them again...
Sounds very unlucky. Iv ordered many times and service has been great, Quick delivery and item was in very good condition.
#5
Crank 2 for 4 quid is a bargain :)
#6
I know Blender eluded to it earlier ^^^^^^^^^^^^ but what is the standard of pre-owned discs? Am i going to get a scratched botched disc? Just looking for previous user opinion?

Some good prices and may be tempted by a few of them!
#7
Just a word of warning cex ALWAYS cancel these cheap blu ray offers and say that they can not source the item. You then have to wait ages for money to be refunded. AVOID LIKE THE PLAGUE IT ISN'T WORTH IT to save a couple of quid
1 Like #8
jgreen07
Just a word of warning cex ALWAYS cancel these cheap blu ray offers and say that they can not source the item. You then have to wait ages for money to be refunded. AVOID LIKE THE PLAGUE IT ISN'T WORTH IT to save a couple of quid
That really isnt true. Never had a cancelled item once.
#9
I got a scratched disc from CEX online, emailed the Customer Service email (as it says to do on the order form, if there is a problem), never got a reply.#

Edit: Good prices though

Edited By: add-man on Dec 20, 2010 16:36
#10
i agree with TheCaptain they never send out anything decent from their online stock, i ordered a cd that had wrong disk in, a dock that came without a power supply, a mac game and recieved a pc game, that's assuming you even get the stuff you order and then the customer service is awful when trying to return and everyone i know who's ordered from them has had similar experiences.
It's still a good deal but If you want anything you're better of going to the store.
#11
Wonderful company. You must shop there every day.
#12
I ordered some games once from them online. I got the wrong game disc sent and when i returned the item to get the right disc back they never replied again or sent out a new disc. Oh and you'll be lucky if the discs you receive haven't been chewed on or look like they've broke up a knife fight.
1 Like #13
I love these stories - must admit they are a gamble online as they must email back and forth between central orders and the stores. "You got it?" " No." "You got it?" " No. Just sold it." "You got it?" "Yeah, man! No. we didn't after all." "You got it?" "Yeah, you want us to send it?" "You sure you got it?" "Yeah, we'll send it." "You sent it yet ?" "Yeah, I mean no - wot, this week?" "Sorry, mate, couldn't find it - used to work in Blockbusters". 1 week later. "Your item has been sent"/"Your item has not been sourced".

Bet their nights out are fun, though.
#14
Blender
jgreen07
Just a word of warning cex ALWAYS cancel these cheap blu ray offers and say that they can not source the item. You then have to wait ages for money to be refunded. AVOID LIKE THE PLAGUE IT ISN'T WORTH IT to save a couple of quid
That really isnt true. Never had a cancelled item once.


yes it is.. shocking customer service, time frame only to get a below average condition item

your lucky to get a refund full stop, ive made 4 requests foir refund and never got a penny back

top three worst experiences with CEX

1 a double cd came without a jewel case, no artwork, cd 1 only and it was badly scratched / didnt work. I returned it and no refund
2 a cd with ther wrong cd in it. no refund or response to 3 emails
3 a wii game with no cover

and then I probably have every other cancelled
delivery is shocking, 2 to 3 week in some cases



check this out, availabilty is certainly getting worse

Completed Buy-from-CeX Orders
Order ID Order Stage Description Creation Date
465372 Your order has been cancelled 2010-10-27






462869 Your order has been cancelled 2010-10-23






427572 Order dispatched. 2010-09-10




421882 Order dispatched. 2010-09-02






420471 Order dispatched. 2010-08-31






419497 Your order has been cancelled 2010-08-29




396908 Order dispatched. 2010-08-04






370956 Order dispatched. 2010-06-21




347423 Your order has been cancelled 2010-05-12




345781 Order dispatched. 2010-05-10




344362 Order dispatched. 2010-05-08






343647 Order dispatched. 2010-05-07






335784 Order dispatched. 2010-04-24








311996 Order dispatched. 2010-03-19




307207 Your order has been cancelled 2010-03-11




306755 Your order has been cancelled 2010-03-11




306751 Order dispatched. 2010-03-11




304848 Order dispatched. 2010-03-08




303348 Your order has been cancelled 2010-03-06




299707 Order dispatched. 2010-03-01






291728 Your order has been cancelled 2010-02-17




288930 Order dispatched. 2010-02-13






275221 Order dispatched. 2010-01-25




275220 Order dispatched. 2010-01-25




271921 Your order has been cancelled 2010-01-20




271595 Order dispatched. 2010-01-19






267562 Order dispatched. 2010-01-14




266069 Your order has been cancelled 2010-01-12








266067 Order dispatched. 2010-01-12






264032 Order dispatched. 2010-01-09




244893 Order dispatched. 2009-12-08




220780 Order dispatched. 2009-10-28






217836 Order dispatched. 2009-10-21










217278 Order dispatched. 2009-10-19




217233 Your order has been cancelled 2009-10-19




217091 Your order has been cancelled 2009-10-19




215173 Order dispatched. 2009-10-13












212459 Your order has been cancelled 2009-10-06






211438 Order dispatched. 2009-10-03




209701 Order dispatched. 2009-09-29




209169 Order dispatched. 2009-09-27












203289 Your order has been cancelled 2009-09-11




193108 Order dispatched. 2009-08-16






180093 Order dispatched. 2009-07-18
















175141 Your order has been cancelled 2009-07-06




160612 Order dispatched. 2009-05-23




158628 Order dispatched. 2009-05-16




158624 Your order has been cancelled 2009-05-16




156382 Order dispatched. 2009-05-09






155711 Your order has been cancelled 2009-05-06




153290 Order dispatched. 2009-04-28




147170 Order dispatched. 2009-04-06






145314 Order dispatched. 2009-03-31






144860 Order dispatched. 2009-03-30




137603 Order dispatched. 2009-03-07




130846 Your order has been cancelled 2009-02-13




124581 Your order has been cancelled 2009-01-23




111617 Your order has been cancelled 2008-12-09




109656 Order dispatched. 2008-12-03






109332 Order dispatched. 2008-12-02




107631 Order dispatched. 2008-11-25






107583 Order dispatched. 2008-11-25




105947 Order dispatched. 2008-11-18








105944 Order dispatched. 2008-11-18






105136 Order dispatched. 2008-11-14






104948 Order dispatched. 2008-11-13






103712 Order dispatched. 2008-11-06






103553 Order dispatched. 2008-11-05




102466 Order dispatched. 2008-10-29






102172 Order dispatched. 2008-10-27








100879 Order dispatched. 2008-10-17








100480 Order dispatched. 2008-10-14






99514 Order dispatched. 2008-10-06






98371 Order dispatched. 2008-09-26




92362 Order dispatched. 2008-08-14






91523 Order dispatched. 2008-08-08




91487 Order dispatched. 2008-08-08




90115 Order dispatched. 2008-07-31




88964 Order dispatched. 2008-07-24












87537 Order dispatched. 2008-07-16








84135 Order dispatched. 2008-06-27






83759 Order dispatched. 2008-06-25








83287 Your order has been cancelled 2008-06-23








82562 Order dispatched. 2008-06-19








82561 Order dispatched. 2008-06-19






82031 Order dispatched. 2008-06-16




82028 Order dispatched. 2008-06-16












81131 Order dispatched. 2008-06-11








81130 Order dispatched. 2008-06-11






79802 Order dispatched. 2008-06-04






79801 Your order has been cancelled 2008-06-04








78973 Order dispatched. 2008-05-30






78969 Order dispatched. 2008-05-30








78275 Order dispatched. 2008-05-27








78273 Order dispatched. 2008-05-27






74552 Order dispatched. 2008-05-10






72651 Order dispatched. 2008-04-30










72277 Order dispatched. 2008-04-27










71941 Order dispatched. 2008-04-24






71684 Order dispatched. 2008-04-22




71599 Order dispatched. 2008-04-21










69666 Order dispatched. 2008-04-06




69594 Order dispatched. 2008-04-05




69409 Order dispatched. 2008-04-04




69084 Order dispatched. 2008-04-02








68649 Order dispatched. 2008-03-30








68422 Order dispatched. 2008-03-28




68360 Order dispatched. 2008-03-28






67385 Order dispatched. 2008-03-20






67030 Order dispatched. 2008-03-17








66941 Order dispatched. 2008-03-16






66100 Order dispatched. 2008-03-10












65833 Order dispatched. 2008-03-09










65525 Order dispatched. 2008-03-06




65477 Your order has been cancelled 2008-03-06






64946 Order dispatched. 2008-03-02










64611 Order dispatched. 2008-02-29




64483 Order dispatched. 2008-02-28






64362 Order dispatched. 2008-02-27




64327 Order dispatched. 2008-02-27




64201 Your order has been cancelled 2008-02-26






64145 Order dispatched. 2008-02-25




63984 Your order has been cancelled 2008-02-24




63896 Order dispatched. 2008-02-24








63415 Order dispatched. 2008-02-20














63058 Order dispatched. 2008-02-18






62732 Order dispatched. 2008-02-15






62489 Order dispatched. 2008-02-13




56488 Order dispatched. 2008-01-04




56006 Your order has been cancelled 2007-12-31
#15
go instore, much better, unfortunately you cant take internet orders back.

you can order stuff from one store to another, well you could but used to take 3 or 4 weeks




anyone whos had a good experience with CEX will have ordered something with loads of copies for sale. when you get to 1 or 2 online the chance of getting them is next to nolt.

if there are a 100 on line you'll definetly get one.


i'd also say because most of products come from specific stores, given these are franchises and get cash back from head office for these online orders its in their interests to send out the tatty box / scratched discs as they have less chance of selling then in sto

Edited By: dodgymix on Dec 21, 2010 08:17
#16
I have only ordered three times from CEX online.

Two orders got cancelled and the other order took over 2 weeks to arrive.
Personally I wouldn't order from them again - plus they give you the items in a not so great condition.
#17
Would not deal with these guys as they have cancelled 3 items Iv'e ordered online and the quality of their blu-rays leaves a lot to be desired in some cases. Plus it takes them ages to deliver so if your lucky with the current backlog in RM you may get them next Christmas....AVOID
#18
Well I have ordered a few times from these guys have not had a problem yet . one or two discs have not been great but still worked.
All the people whining about slow delivery and stuff not turning up , you have a choice if you want like brand new and quick delivery , stop being tight @ss and buy brand new . while I understand some people will have justification in complaining, other people just whine for the sake of it ,Want the world for nothing.

And zekespah are you trying to be no 1 troll on this site .
Your not funny
#19
dodgymix
Blender
jgreen07
Just a word of warning cex ALWAYS cancel these cheap blu ray offers and say that they can not source the item. You then have to wait ages for money to be refunded. AVOID LIKE THE PLAGUE IT ISN'T WORTH IT to save a couple of quid
That really isnt true. Never had a cancelled item once.



yes it is.. shocking customer service, time frame only to get a below average condition item

your lucky to get a refund full stop, ive made 4 requests foir refund and never got a penny back

top three worst experiences with CEX

1 a double cd came without a jewel case, no artwork, cd 1 only and it was badly scratched / didnt work. I returned it and no refund
2 a cd with ther wrong cd in it. no refund or response to 3 emails
3 a wii game with no cover

and then I probably have every other cancelled
delivery is shocking, 2 to 3 week in some cases



check this out, availabilty is certainly getting worse

Completed Buy-from-CeX Orders
Order ID Order Stage Description Creation Date
465372 Your order has been cancelled 2010-10-27






462869 Your order has been cancelled 2010-10-23






427572 Order dispatched. 2010-09-10




421882 Order dispatched. 2010-09-02






420471 Order dispatched. 2010-08-31






419497 Your order has been cancelled 2010-08-29




396908 Order dispatched. 2010-08-04






370956 Order dispatched. 2010-06-21




347423 Your order has been cancelled 2010-05-12




345781 Order dispatched. 2010-05-10




344362 Order dispatched. 2010-05-08






343647 Order dispatched. 2010-05-07






335784 Order dispatched. 2010-04-24








311996 Order dispatched. 2010-03-19




307207 Your order has been cancelled 2010-03-11




306755 Your order has been cancelled 2010-03-11




306751 Order dispatched. 2010-03-11




304848 Order dispatched. 2010-03-08




303348 Your order has been cancelled 2010-03-06




299707 Order dispatched. 2010-03-01






291728 Your order has been cancelled 2010-02-17




288930 Order dispatched. 2010-02-13






275221 Order dispatched. 2010-01-25




275220 Order dispatched. 2010-01-25




271921 Your order has been cancelled 2010-01-20




271595 Order dispatched. 2010-01-19






267562 Order dispatched. 2010-01-14




266069 Your order has been cancelled 2010-01-12








266067 Order dispatched. 2010-01-12






264032 Order dispatched. 2010-01-09




244893 Order dispatched. 2009-12-08




220780 Order dispatched. 2009-10-28






217836 Order dispatched. 2009-10-21










217278 Order dispatched. 2009-10-19




217233 Your order has been cancelled 2009-10-19




217091 Your order has been cancelled 2009-10-19




215173 Order dispatched. 2009-10-13












212459 Your order has been cancelled 2009-10-06






211438 Order dispatched. 2009-10-03




209701 Order dispatched. 2009-09-29




209169 Order dispatched. 2009-09-27












203289 Your order has been cancelled 2009-09-11




193108 Order dispatched. 2009-08-16






180093 Order dispatched. 2009-07-18
















175141 Your order has been cancelled 2009-07-06




160612 Order dispatched. 2009-05-23




158628 Order dispatched. 2009-05-16




158624 Your order has been cancelled 2009-05-16




156382 Order dispatched. 2009-05-09






155711 Your order has been cancelled 2009-05-06




153290 Order dispatched. 2009-04-28




147170 Order dispatched. 2009-04-06






145314 Order dispatched. 2009-03-31






144860 Order dispatched. 2009-03-30




137603 Order dispatched. 2009-03-07




130846 Your order has been cancelled 2009-02-13




124581 Your order has been cancelled 2009-01-23




111617 Your order has been cancelled 2008-12-09




109656 Order dispatched. 2008-12-03






109332 Order dispatched. 2008-12-02




107631 Order dispatched. 2008-11-25






107583 Order dispatched. 2008-11-25




105947 Order dispatched. 2008-11-18








105944 Order dispatched. 2008-11-18






105136 Order dispatched. 2008-11-14






104948 Order dispatched. 2008-11-13






103712 Order dispatched. 2008-11-06






103553 Order dispatched. 2008-11-05




102466 Order dispatched. 2008-10-29






102172 Order dispatched. 2008-10-27








100879 Order dispatched. 2008-10-17








100480 Order dispatched. 2008-10-14






99514 Order dispatched. 2008-10-06






98371 Order dispatched. 2008-09-26




92362 Order dispatched. 2008-08-14






91523 Order dispatched. 2008-08-08




91487 Order dispatched. 2008-08-08




90115 Order dispatched. 2008-07-31




88964 Order dispatched. 2008-07-24












87537 Order dispatched. 2008-07-16








84135 Order dispatched. 2008-06-27






83759 Order dispatched. 2008-06-25








83287 Your order has been cancelled 2008-06-23








82562 Order dispatched. 2008-06-19








82561 Order dispatched. 2008-06-19






82031 Order dispatched. 2008-06-16




82028 Order dispatched. 2008-06-16












81131 Order dispatched. 2008-06-11








81130 Order dispatched. 2008-06-11






79802 Order dispatched. 2008-06-04






79801 Your order has been cancelled 2008-06-04








78973 Order dispatched. 2008-05-30






78969 Order dispatched. 2008-05-30








78275 Order dispatched. 2008-05-27








78273 Order dispatched. 2008-05-27






74552 Order dispatched. 2008-05-10






72651 Order dispatched. 2008-04-30










72277 Order dispatched. 2008-04-27










71941 Order dispatched. 2008-04-24






71684 Order dispatched. 2008-04-22




71599 Order dispatched. 2008-04-21










69666 Order dispatched. 2008-04-06




69594 Order dispatched. 2008-04-05




69409 Order dispatched. 2008-04-04




69084 Order dispatched. 2008-04-02








68649 Order dispatched. 2008-03-30








68422 Order dispatched. 2008-03-28




68360 Order dispatched. 2008-03-28






67385 Order dispatched. 2008-03-20






67030 Order dispatched. 2008-03-17








66941 Order dispatched. 2008-03-16






66100 Order dispatched. 2008-03-10












65833 Order dispatched. 2008-03-09










65525 Order dispatched. 2008-03-06




65477 Your order has been cancelled 2008-03-06






64946 Order dispatched. 2008-03-02










64611 Order dispatched. 2008-02-29




64483 Order dispatched. 2008-02-28






64362 Order dispatched. 2008-02-27




64327 Order dispatched. 2008-02-27




64201 Your order has been cancelled 2008-02-26






64145 Order dispatched. 2008-02-25




63984 Your order has been cancelled 2008-02-24




63896 Order dispatched. 2008-02-24








63415 Order dispatched. 2008-02-20














63058 Order dispatched. 2008-02-18






62732 Order dispatched. 2008-02-15






62489 Order dispatched. 2008-02-13




56488 Order dispatched. 2008-01-04




56006 Your order has been cancelled 2007-12-31


To quote the prophet Jerematic, one-zero-zero-zero-one-zero-one-zero-one-zero-one-zero-one... zero-one-zero-one-one-zero-zero-one... two. Amen.
#20
its funny, but it seems that when a cex deal comes up, it is full of complaints. i can only think that some people just vent for the sake of it, while those that have pleaant experiences with cex dont feel the need to spread the love.

some of the sob stories here, while i feel for you i cant see how someone can have so many problems with orders, or have never had an order fulfilled.

yes there are some problems for sure but they are so few and far between.

and if you are polite in emails you will get a response. i just got one today for a refund of £12.75 i requested 6 days ago as they charged me the full order amount via paypal. this was a one off error as all other recent orders were charged correctly for items they could send.

its xmas time and so there will be more likelyhood of having items cancelled for sure, but not for me.

case in point i ordered 2 x Manx TT Review Blurays for just £2 each. they were the only 2 in stock, and they despatched both. order took a few days to sort, and delivery was 2 days.

infact i recieved a dvd from them today that hasnt even been officially sent yet, as i have yet to have the despatch email - so yeah they are really slow eh?

i was going to put my order history in but its too big lol, but in the past 2 years i have had 3 cancelled orders and over 100 posted.

as i have said before the problems are there, i had a spate of getting blurays with fake covers but it was all from one store, and it got fixed. these days its the odd damaged case, but the discs always work fine.
infact i have been buying tartan asia extreme dvds from them recently as i attempt to rebuy the whole collection on the cheap. and i have had around 70% of dvds i order actually found, and all these discs are 1-2 in stock at most as they arent the most wanted titles. and they come in mint condition, and with some very rare inserts too. one had a 2002 tartan catalogue which i have never seen before, and another came with a guide to tartan book, totally unadvertised and even had the reciept from when it was bought from a virgin megastore in london in 2004. so clearly some people take pride in the items they sell to them. its only the phones and expensive items like that which i would steer clear of.
#21
stingersplash
its funny, but it seems that when a cex deal comes up, it is full of complaints. i can only think that some people just vent for the sake of it, while those that have pleaant experiences with cex dont feel the need to spread the love.

some of the sob stories here, while i feel for you i cant see how someone can have so many problems with orders, or have never had an order fulfilled.

yes there are some problems for sure but they are so few and far between.

and if you are polite in emails you will get a response. i just got one today for a refund of £12.75 i requested 6 days ago as they charged me the full order amount via paypal. this was a one off error as all other recent orders were charged correctly for items they could send.

its xmas time and so there will be more likelyhood of having items cancelled for sure, but not for me.

case in point i ordered 2 x Manx TT Review Blurays for just £2 each. they were the only 2 in stock, and they despatched both. order took a few days to sort, and delivery was 2 days.

infact i recieved a dvd from them today that hasnt even been officially sent yet, as i have yet to have the despatch email - so yeah they are really slow eh?

i was going to put my order history in but its too big lol, but in the past 2 years i have had 3 cancelled orders and over 100 posted.

as i have said before the problems are there, i had a spate of getting blurays with fake covers but it was all from one store, and it got fixed. these days its the odd damaged case, but the discs always work fine.
infact i have been buying tartan asia extreme dvds from them recently as i attempt to rebuy the whole collection on the cheap. and i have had around 70% of dvds i order actually found, and all these discs are 1-2 in stock at most as they arent the most wanted titles. and they come in mint condition, and with some very rare inserts too. one had a 2002 tartan catalogue which i have never seen before, and another came with a guide to tartan book, totally unadvertised and even had the reciept from when it was bought from a virgin megastore in london in 2004. so clearly some people take pride in the items they sell to them. its only the phones and expensive items like that which i would steer clear of.


They are a major company who have a lot of customers. Obviously there are going to be people like you that haven't had a problem. But there are too many people who have had shoddy service from them which is why there are so many complaints. The fact is that most 'older' games, dvds etc... are in bad shape when bought online and cex's customer service is terrible.

Oh and geeky adults buy the tartan asia dvd's that's why they are kept in 'mint' condition.
#22
tbh I have read seven complaints on this thread alone.I feel instore gives a lot more customer service than online... It's not a question of being a tight ass either...If that's the case we could all be called tight asses who look onto the hotukdeals site :) it's just a question of getting a good deal with good customer service which is what hotukdeals is all about....
#23
stingersplash
its funny, but it seems that when a cex deal comes up, it is full of complaints. i can only think that some people just vent for the sake of it, while those that have pleaant experiences with cex dont feel the need to spread the love.some of the sob stories here, while i feel for you i cant see how someone can have so many problems with orders, or have never had an order fulfilled.yes there are some problems for sure but they are so few and far between.and if you are polite in emails you will get a response. i just got one today for a refund of £12.75 i requested 6 days ago as they charged me the full order amount via paypal. this was a one off error as all other recent orders were charged correctly for items they could send.its xmas time and so there will be more likelyhood of having items cancelled for sure, but not for me.case in point i ordered 2 x Manx TT Review Blurays for just £2 each. they were the only 2 in stock, and they despatched both. order took a few days to sort, and delivery was 2 days.infact i recieved a dvd from them today that hasnt even been officially sent yet, as i have yet to have the despatch email - so yeah they are really slow eh?i was going to put my order history in but its too big lol, but in the past 2 years i have had 3 cancelled orders and over 100 posted.as i have said before the problems are there, i had a spate of getting blurays with fake covers but it was all from one store, and it got fixed. these days its the odd damaged case, but the discs always work fine.infact i have been buying tartan asia extreme dvds from them recently as i attempt to rebuy the whole collection on the cheap. and i have had around 70% of dvds i order actually found, and all these discs are 1-2 in stock at most as they arent the most wanted titles. and they come in mint condition, and with some very rare inserts too. one had a 2002 tartan catalogue which i have never seen before, and another came with a guide to tartan book, totally unadvertised and even had the reciept from when it was bought from a virgin megastore in london in 2004. so clearly some people take pride in the items they sell to them. its only the phones and expensive items like that which i would steer clear of.

i've been a customer of theirs since they first had their shop in rathbone place. buying import ps1 & saturn games. and i think they're first class. I used to travel 1 hour to get their. When they opened their 1st franchise store in croydon I was chuffed. didnt have to go up to london anymore. customer service have been brilliant. ofcourse I went to a few different stores & sometimes the staff are rude. but that shouldn't reflect on the shop. if you spoke to the manager I'm sure they'll have a word with the individual. occationally the online order's went wrong. but hay, same happened to me from play.com when they sent me router cable instead for ddr2 laptop memory. zavvi/tesco/7dayshop cancelled orders on me many times. zavvi sent me the wrong version of fable 2. so mistakes happen people. most buy's i do from CEX are instore as they are 2nd hand product & you dont know what will turn up through the letterbox & then have a stressful time of returning it.


so thats my positive comment about CEX! <3
#24
the fact is CEX is a franchise and each shop gets credit from the website for shipping an item.
as such if you owned a franchise and you had 2 copies of an item, one was tatty and one looked prestine. you'd send the tatty one as your less likely to sell the tatty one
#25
dodgymix
the fact is CEX is a franchise and each shop gets credit from the website for shipping an item.
as such if you owned a franchise and you had 2 copies of an item, one was tatty and one looked prestine. you'd send the tatty one as your less likely to sell the tatty one


which is good for business but bad for customer service
#26
The debate will go on. I stopped buying DVDs because they are usually scratched - only giving in if there is a massive discount or I can't order them elsewhere. (The same goes for Blockbuster - bad storage system for one thing). However, I have found Blu-rays to be fine. When the full item ordered arrives of course. Ask staff about a transfer from another store if in stock, so you can see the discs. They do this as a matter of course for unsold items.

The reason many orders are cancelled is the slow system - most if not all stock must be in the various stores thoughout the UK. Some are sold before the store gets the email from ecommerce. Imagine if HMV had to email the stores for customer orders, rather than send from one central warehouse. Logical nightmare! There are some gems to be had at low prices, but movies are less prone to lost booklets than games and items with more parts to go missing. Bit of a lottery, but, as usual - "Buyer Beware!".

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