Dell Inspiron 15R-7520 Special Edition, i7 3612QM, 2gb HD7730M Radeon, 8gb RAM, 1080P, 1TB HDD, £564.43 & Free Delivery @ DELL OUTLET
EXTREMELY POOR CUSTOMER SERVICE FROM DELL. PLEASE DO NOT BUY (OR BUY AT YOUR OWN RISK - YOU HAVE BEEN WARNED. READ SOME COMMENTS ON THIS THREAD).
My story. I received the laptop with a couple of minor scuffs plus a blue screen of death (I read that that this is a fault with the AMD graphics driver). Search 7520 and blue screen.
Well, I have called Dell regarding the scuff and because of their extremely poor customer service I am exercising my right under the sales of goods act (Not as described and not fit for purpose - blue screen) to return it back. I was transferred to India and Phillippines. I was also asked to take a picture of the scuff but why should a customer do that? I shall hopefully receive my refund after two weeks. Fingers crossed.
I will think carefully before purchasing anything from Dell (Will try elsewhere in the future).
http://i1352.photobucket.com/albums/q650/cfphoenix1/006_zps3f20af64.jpg
http://i1352.photobucket.com/albums/q650/cfphoenix1/IMGA0137_zpse24cf4ad.jpg
http://i1352.photobucket.com/albums/q650/cfphoenix1/004_zpsf5ababb4.jpg
All Comments (32)
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I think this is good value for money (I was looking at the Lenovo Y580 but could not find one with similar spec as this dell for less than £600).
If you want it right now its an excellent spec and price, im hoping the quality of dell laptops has kept well over the years as my latitude is 4 years old now haha. Hopefully this same laptop but with a small hd( i will put an ssd in which is laying here) and 4 - 6gb ram will come along in the next few days but at the cheaper price of <£460, will certainly pick it up asap then :D.
Honestly if you can afford £500 for a poor quality Dell laptop and you need a backlit keyboard then you should instead just invest £30 in touch-typing training software and a towel to put over your hands so you can't "cheat."
There is no excuse for an adult to not know how to touch-type in this day and age.
Honestly if you can afford £500 for a poor quality Dell laptop and you need a backlit keyboard then you should instead just invest £30 in touch-typing training software and a towel to put over your hands so you can't "cheat."
There is no excuse for an adult to not know how to touch-type in this day and age.
Agreed. Perhaps I wasn't clear. I was surprised it hasn't been said yet, but did not agree :]. Other laptop deals tend to get spammed with "no backlit keyboard, cold." despite having good specs.
Honestly if you can afford £500 for a poor quality Dell laptop and you need a backlit keyboard then you should instead just invest £30 in touch-typing training software and a towel to put over your hands so you can't "cheat."
There is no excuse for an adult to not know how to touch-type in this day and age.
No excuse? I guess your world is so perfect you can't imagine anyone not having full of both hands.
Can you elucidate on the "poor quality Dell laptop" comment? Are you generalising about Dell or this particular model or model range in particular?
Bear in mind, it's quite a heavy thing compared to other laptops around. It feels the same weight as my former xps m1530, so it's not something that bothered me.
The only real gripe I have, is the keyboard can be a little rattly when typing, not sure if it's just mine. The keyboard isn't built into the laptop chassis, it kind of clips into place and I think it's just not held tightly enough on one side.
The screen is gorgeous though, and the rest of the machine feels pretty solidly built.
Edited By: davm99 on Sep 28, 2012 17:53
Bear in mind, it's quite a heavy thing compared to other laptops around. It feels the same weight as my former xps m1530, so it's not something that bothered me.
The only real gripe I have, is the keyboard can be a little rattly when typing, not sure if it's just mine. The keyboard isn't built into the laptop chassis, it kind of clips into place and I think it's just not held tightly enough on one side.
The screen is gorgeous though, and the rest of the machine feels pretty solidly built.
If it were the backlit keyboard it would be stiffer and less rattly (_;)
Bear in mind, it's quite a heavy thing compared to other laptops around. It feels the same weight as my former xps m1530, so it's not something that bothered me.
The only real gripe I have, is the keyboard can be a little rattly when typing, not sure if it's just mine. The keyboard isn't built into the laptop chassis, it kind of clips into place and I think it's just not held tightly enough on one side.
The screen is gorgeous though, and the rest of the machine feels pretty solidly built.
If it were the backlit keyboard it would be stiffer and less rattly (_;)
I've actually looked into this, you can buy and fit a backlit keyboard; the laptop has the necessary connector socket for it. It's the same keyboard as the XPS L502X (and a few other models) I believe. I'm just waiting to see if I can find a reasonably priced one.
Edited By: davm99 on Sep 28, 2012 18:02
Can you elucidate on the "poor quality Dell laptop" comment? Are you generalising about Dell or this particular model or model range in particular?
Dell's consumer laptops (and low end business line) have poor build quality and won't last well under normal usage. Their middle to high end business laptops are great but only in line with Asus's offering (but Asus charge less) and nowhere near Thinkpad T/W series laptops or Macbooks.
A review here (The keyboard looks good but I do not know how it feels to touch - The bluray version cost about £30 more. I shall remove the DVD drive and put a SSD bay):
http://reviews.cnet.co.uk/laptops/dell-inspiron-15r-special-edition-review-50008610/
I highly recommend buying this way.
...and, if in the unlikely event you don't like the machine they send you, cos, say, it has a little scratch, just send it back for a full refund.
There is no risk, just bargains.
HOT.
M.
Edited By: Flarky on Sep 28, 2012 18:49
Can you elucidate on the "poor quality Dell laptop" comment? Are you generalising about Dell or this particular model or model range in particular?
Dell's consumer laptops (and low end business line) have poor build quality and won't last well under normal usage. Their middle to high end business laptops are great but only in line with Asus's offering (but Asus charge less) and nowhere near Thinkpad T/W series laptops or Macbooks.
Thanks. Obviously it's early days but my XPS 16 has lasted 2 years of student use by my daughter and my XPS 15 looks pretty good after 6 months use; I can't speak for the cheaper models; but certainly agree the low end business (vostro) aren't a patch on my old Dell Latitudes.
I've actually looked into this, you can buy and fit a backlit keyboard; the laptop has the necessary connector socket for it. It's the same keyboard as the XPS L502X (and a few other models) I believe. I'm just waiting to see if I can find a reasonably priced one.
I was only half joking; the keyboard on my XPS15 is pretty firm, but I did have an XPS17 for a while with a spongy rattly keyboard and the advice on forums was fit the backlit keyboard so it may resolve your issues.
LCD screen brokre down day after delivered!
Technician did not come 2 days (had to take holiday, coz u need to be at one place whole day).
They were saying he will come 100%, and I am the priority ... nothing
Result: RETURNED
cooling yes